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The ‘frat boy culture’ of the Secret Service

book review of zero fail

Say the words “Secret Service,” and — thanks to countless television and Hollywood dramas — it’s a safe bet that nearly every American will instantly summon up the image of a clean-cut, watchful agent in a dark suit, murmuring discreetly into a small microphone. For most of us, the Secret Service is synonymous with sober professionalism and selfless courage. But in “ Zero Fail: The Rise and Fall of the Secret Service ,” Carol Leonnig offers a powerful antidote to Hollywood fantasies. There’s plenty of courage in the Secret Service as Leonnig describes it, but not as much professionalism as you might think, and not nearly enough sobriety.

The modern Secret Service was born out of failure: After the assassinations of three presidents — Abraham Lincoln, James Garfield and William McKinley — in less than four decades, Congress tasked the agency, initially created for the sole purpose of combating counterfeiting, with presidential protection. It remained small and focused mainly on providing presidents with bodyguard services until another failure: the 1963 assassination of a fourth president, John F. Kennedy. Only after Kennedy’s assassination, Leonnig notes, did the Secret Service grow “from three hundred agents and a $5 million budget to seven thousand agents, officers and other staff and a budget of over $2.2 billion.”

Its mission also expanded: “Instead of protecting one leader, the agency now shields his extended family, many of his deputies, and even his political opponents,” and it has moved far beyond simple bodyguard services to also focus on protecting its charges from an ever-expanding and evolving range of threats, including cyberattacks and terrorist strikes. But as the Secret Service’s budget and mission have grown, so too have its flaws: Somewhere along the way, Leonnig charges, the “elite, hardworking band of patriots” determined to protect future presidents from JFK’s fate morphed into “a frat boy culture of infighting, indulgence and obsolescence.”

Leonnig, a Washington Post journalist with three Pulitzers under her belt, is thorough and unsparing in her account. Page by page and detail by implacable detail, she walks us through a catalogue of Secret Service blunders: its failure to prevent a near-fatal assassination attempt on George Wallace during his 1972 presidential campaign that left the Alabama governor paralyzed from the waist down; its acquiescence in President Richard Nixon’s illegal wiretapping schemes; its inability to stop would-be assassin John Hinckley from walking within 15 feet of President Ronald Reagan and opening fire; its failure to keep interlopers and flying bullets out of the White House on multiple occasions during the Bush and Obama presidencies; and its near-disastrous lack of preparation on 9/11, leaving Vice President Dick Cheney stranded outside the emergency shelter beneath the White House as a hijacked plane entered Washington airspace. (Apparently, no one had thought to give the agents in the vice-presidential detail access to the shelter.)

On top of these lapses, in recent decades the agency has been plagued by scandal after scandal, most involving sex, alcohol, drugs, racism or some combination of all four. The Secret Service looked the other way as President Bill Clinton’s compulsive womanizing created security risks (as the agency did previously with Kennedy’s womanizing), and top agents were repeatedly embroiled in embarrassing affairs of their own. In 2002, for instance, U.S. News & World Report broke a story about “a trail of horrendous behavior the Secret Service had tolerated in its highest ranks”: A senior agent slept with a female informant who subsequently overdosed in his bathroom; another agent provided drugs to his 16-year-old sex partner; a third agent went shopping and accidentally “left behind a highly sensitive and detailed security plan for protecting Vice President Cheney at a snowboard store.”

In 2008, eight years after Black agents sued the agency for race discrimination, the discovery process — long delayed by Secret Service foot-dragging — turned up a trove of emails in which senior agency officials swapped racist jokes, along with multiple instances of high-level officials downloading and sharing pornographic images. In 2012, eight agents were forced out of the Secret Service after hiring prostitutes during a night of drunken debauchery in Cartagena, Colombia; later that year, another agent killed himself when an internal investigation revealed multiple security lapses, including unreported overseas trips and affairs with foreign nationals. In 2014 and 2015, agents made headlines for drunken driving, including an episode in which two senior agents smashed their car into a White House security barrier after an alcohol-soaked retirement party for a colleague.

“Zero Fail” isn’t an easy read: Weighing in at nearly 500 pages of text, its sheer exhaustiveness is at times exhausting, and Leonnig struggles to bring life to what can feel like an unending chronicle of failures and missteps. There are simply too many characters jostling for attention in a book that covers more than six decades, and even Leonnig’s skillful writing can’t quite overcome the numbing impact of so much detail. The author is also curiously reluctant to judge most of the characters in her narrative; her effort to humanize even the most badly behaved and incompetent agents has an oddly flattening effect, leaving readers with no clear villains to blame for the Secret Service’s failings and no clear heroes to admire, either.

In the end, readers are left to ponder a troubling question: No president has been assassinated since 1963, but is this because of the Secret Service’s “skills, people, training, or technology” — or is it sheer “dumb luck”?

“Zero Fail” is an important book, one that will ruffle feathers in need of ruffling and that will be useful to legislators, policymakers and historians alike. Leonnig’s careful documentation of decades of neglect and malfeasance buttresses her observation that the Secret Service has become more and more of “a paper tiger, weakened by arrogant, insular leadership, promotions based on loyalty rather than capability, years of slim budgets, and outdated technology.”

Maybe this shouldn’t surprise us. Despite its Hollywood-enhanced reputation for squeaky-clean professionalism, the Secret Service is just like every other organization made up of humans, which is to say that it’s a bit of mess: It’s sloppy, hostile to newcomers and new ideas, and even its most dedicated and hard-working agents are constantly playing catch-up in the face of ceaselessly evolving threats.

But, Leonnig reminds us, ordinary human messiness isn’t quite good enough when it comes to something as vital as presidential security. Presidents, and the voters who elect them, have the right to expect more than an old boys club that sometimes seems to prioritize protecting its own over protecting the president.

The Rise and Fall of the Secret Service

By Carol Leonnig

Random House. 532 pp. $30

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THE RISE AND FALL OF THE SECRET SERVICE

by Carol Leonnig ‧ RELEASE DATE: May 18, 2021

A solid case for restructuring a neglected and neglectful agency whose job is too important to admit laxity.

Pulitzer Prize–winning Washington Post  reporter Leonnig paints a damning portrait of a federal agency in crisis.

The Secret Service was born after the failure of a bodyguard to protect Abraham Lincoln from an assassin’s bullet. The agency’s mission should be simple, but it has become mired in morale problems, malfeasance, and poor leadership. It has regularly “been ranked as the most hated place to work in the federal government,” a fiefdom of clashing bosses who demand personal loyalty, in exchange for which they’re willing to look the other way on certain matters. In a seamy example, while on duty in Cartagena, agents solicited prostitutes, some of whom were revealed to have cartel connections. The agency is necessary, as Leonnig easily demonstrates by citing statistics surrounding threats to Barack Obama, which earned him protection a full year ahead of his formal eligibility as a candidate. Yet, as the author writes, the Secret Service is shot through with unacknowledged racism—e.g., a noose hanging in a room used by a Black instructor was attributed to “one bad apple, not to the existence of a larger problem.” Moreover, it is thoroughly politicized; MAGA hats were regularly seen on agents’ desks during the Trump years, and some cheered on the Jan. 6 insurrectionaries. Leonnig charges that, against regulations, one agent became involved with Tiffany Trump. Meanwhile, the president himself “sometimes acted as if he were the head of personnel decisions at the Service,” trying to have the leader of his wife’s protective detail removed because he “was bothered by the chunky heels she wore on the job.” In a supreme irony, he complained of overweight agents as well. While the presidential detail has since been purged, and the agency is not paying exorbitant rent to enrich the occupant of the White House, “the Service remains spread dangerously thin” and, it seems, scarcely able to perform its mission.

Pub Date: May 18, 2021

ISBN: 978-0-399-58901-0

Page Count: 560

Publisher: Random House

Review Posted Online: May 25, 2021

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Home » Features » Book Reviews » Review: Zero Fail – The Rise And Fall Of The Secret Service

Review: Zero Fail – The Rise And Fall Of The Secret Service

Review: Zero Fail – The Rise And Fall Of The Secret Service

“Zero Fail: The Rise And Fall Of The Secret Service” By Carol Leonnig | Random House 532 pages – $30 Langan’s Book Mark: 4/4 stars

Carol Leonnig, Washington Post reporter and three-time winner of the Pulitzer Prize, has been covering the Secret Service since 2012.

In “Zero Fail: The Rise And Fall Of The Secret Service”, Leonnig uncovers the agency’s mistakes and dirty secrets in a monumental exposition that even includes how “the Secret Service leadership declined to authorize the full protection detail that had always been provided to presidents-elect…” in the case of President-elect Biden, described on page 483 of her Epilogue.

She wrote a best seller last year, “A Very Stable Genius: Donald J. Trump’s Testing of America” with another Washington Post reporter, Philip Rucker.

Leonnig’s power and authority in Zero Fail is in the marriage of the big picture with details that put a stamp of ‘true’ on her analysis. She does this by interviewing current and former agents, government officials and whistle blowers who put their jobs on the line to speak about a hobbled agency in desperate need of reform.

What needs fixing? Lots; these include what she calls a toxic work culture, outdated equipment and resentment in the ranks with leaders protecting its image without fixing its flaws. Leonnig is in awe of these people “willing to risk their careers” because they know the Service is broken and needs fixing. “By telling their story,” she says, “they hope to revive the Service they love.”

Some history: The Secret Service began in 1865, after the assassination of Abraham Lincoln. It began as a bureau in the Treasury Department whose job it was to suppress widespread counterfeiting, something it still tries to do. When President McKinley was assassinated in Buffalo in 1901, the Service was tasked with the full-time protection of the President of the United States.

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Chronologically, The logic of Leonnig’s book breaks out this way. She outlines five foremost series of years where major trouble occurred within the Service. Each of these headlines is buttressed by chapters that vary in number which make her case. The five are these: 1. The Tragedy That Birthed A New Secret Service – Kennedy to Nixon (1963 – 1974); 2. Meeting The Test – Ford To Clinton (1974 – 1999); 3. Terror And Politics – The Bush Years (2000 – 2007); 4. The Wheels Come Off – The Obama Years (2008 – 2015); and 5. Sliding Backward – The Trump Years (2016 – 2020).

And even though the USSS has increased in staff in the last 60 years from 300 agents with a $5 million dollar budget to 7,000 staff and a $2.2 billion dollar budget, it’s not nearly enough in these terror-taut days.

Now go back to 1963, if you can.

Everyone of a certain age remembers where he or she was when President Kennedy was shot. I was a college admissions officer visiting Groton, Connecticut, when it happened, encouraging seniors at a Catholic high school there to attend my school, Canisius College in Buffalo.

The nun who was the principal of the school broke into the classroom session over the loudspeaker and told everyone to go home and pray for the president. As I drove back to Buffalo, it seemed that Cronkite on the radio was in the car with me his distressing message was so consistent.

The phrase, Zero Fail, means that you don’t get to have a bad day as a Secret Service agent. If you fail at your duty to protect the president, it can change the world, as instructors point out in Secret Service boot camp. I was privileged to give the introductory ‘pep’ talk there to an incoming class in the early 90s.

How so, you’d be right in asking.

Larry Cockell, who was the Secret Service’s representative to the Under Secretary’s office for a number of those years that I was there, asked me to do it. Although Cockell is mentioned a few times in this book, favorably, he is not listed as contributing to the book’s writing.

At the time, I was the senior adviser to the Under Secretary for Enforcement at Treasury from October 1988 to September 1998. In those years, the Under Secretary had oversight of the Secret Service, U.S. Customs Service, the Bureau of Alcohol, Tobacco and Firearms (ATF), all federal law enforcement training at the Federal Law Enforcement Training Center (FLETC), and the Criminal Investigation Division (CID) at the IRS were under the purview of the office. Control of the Financial Crimes Enforcement Network (FinCEN) also had Treasury Enforcement oversight.

It wasn’t terrific to have all this oversight, but it seemed doable then. Now, it’s really screwed up, after having been ‘re-organized’ in the early 2000s. But that’s a story for another day.

It should be said that all the federal agencies reporting to Treasury in those years and I’m sure before and after, wanted to “hide the ball” from us as far as poor behavior was concerned. We’d hear about all the good stuff from the bureaus, if there was any.

Of course senior officials at these agencies had no interest in filling Treasury Enforcement in on any juicy details of anything. That is, unless – and this was the big UNLESS – “bad sh-t” was about to go public in the news. Then Treasury Enforcement would be given a bird’s eye view of what happened and asked for its help in making things whole again.

As I scan Zero Fail for names of senior Treasury Enforcement officials, I find only one with whom I worked, although there were four different assistant and under Secretaries during the decade I was there. Other top officials at Treasury Enforcement to whom I reported included Salvatore R. Martoche, Ronald K. Noble, Peter K. Nunez, and James E. Johnson. They were all excellent. Likely no mention of them is a good omission in this book.

Only Ronald K. Noble is mentioned, and favorably, on page 185 and elsewhere.

Leonnig writes, “Noble warned the White House that he’d found that ATF supervisory had botched the Branch Davidian raid, then lied to cover up their errors … (Noble, who also oversaw the Secret Service, recommended John Magaw, who was being let go from the Service after a long career, to be the ATF’s new director.) “The Clintons jumped at the idea”, Leonnig writes.

In fact, it was I who suggested this possibility to Mr. Noble. Noble, a consummate diplomat, asked me to call John Magaw, who was a friend of mine. (Noble was a tough guy but never wanted to hurt feelings unnecessarily. It wasn’t part of his professional métier.) If you think about it, this might be a nominal argument for having senior advisers. Once in a while at least, they do something worthwhile – or maybe not. It depends.

John Magaw was being let go from the Secret Service after a long career. I called John on the phone and asked if he’d take the ATF top job. Magaw saw the handwriting on the wall and agreed to move to ATF. There, he picked up the agency pieces left by Director Steve Higgins after the Waco siege and put them back into some semblance of order.

So, in a sense Leonnig ends where she begins: she sees a mess, describes it, and suggests how the Service might get better.

To wit: This is the start of her Author’s Note: “This long-revered agency was not living up to its most solemn duty-to keep the president safe. Agents and officers gave me a guided tour, showing me step by step how the Secret Service was becoming a paper tiger, weakened by arrogant, insular leadership, promotions based on loyalty rather than capability, years of slim budgets, and outdated technology.”

In the end she writes what a knowledgeable confidant told her. It’s on page 487: “Someone in the near future needs to sit down and figure out: what is their mission? Because they can’t do the mission they have now,” the person said. “These people are patriots. We’re letting them down and we’re leaving the country at risk.”

How’s that for a frightening consideration at the end of a careful analysis?

Here’s a good thought: President Biden will work his will to make Secret Service better. It’s clearly in his interest to do so.

Michael D. Langan is the NBC-2.com Culture Critic. He has written for the BBC, The Dublin Review of Books, and numerous U.S. publications. Langan worked in senior posts in Washington, DC for Republican and Democrat administrations for 15 years. While at Treasury, Under Secretary Noble named Langan an acting member of the Senior Executive Service (SES) and Acting Deputy Assistant Secretary for Enforcement, a post he held for more than a year.

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Zero Fail: Déjà vu All Over Again

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Vince Palamara laments the resurrection of the “Kennedy ordered the Secret Service off of the back of the limousine” myth in Carol Leonnig’s new book Zero Fail and details some bizarre shenanigans happening on his Amazon author page as her book was released.

As someone who has written extensively about the Secret Service, especially the Kennedy years, I was looking forward to 3-time Pulitzer Prize winning author Carol Leonnig’s hyped book Zero Fail . While this is not a review of her book, per se, it is a tale of disappointment and how I was once again the victim of some sophisticated and sinister hacking, which directly affected my books and my work. This is something I went through back in 2010, when former Secret Service agent Gerald Blaine’s book The Kennedy Detail was in the news and again when my own book Survivor’s Guilt: The Secret Service & The Failure to Protect President Kennedy was coming out.

In the short days before Leonnig’s book was due to be released (5/18/21), I was admittedly quite excited about reading the book, even having it on pre-order from Amazon in anticipation. The author is a very respected journalist who had previously co-authored the number one best-selling anti-Trump book A Very Stable Genius . I had high hopes that, when Leonnig tackled the Kennedy era, in particular, she would put on her investigative reporter hat and do some digging to find the real truth on the matter of Kennedy’s Secret Service protection, or lack thereof, in Dallas.

Then, the flood of articles and media appearances began and my heart sank. Leonnig merely bought into the old canard that JFK ordered the agents off his limo and was reckless with his own security—the old blame-the-victim mantra—no doubt enhanced by personal interviews with former agent/authors Clint Hill and Gerald Blaine. I kept thinking to myself “surely this acclaimed author has to know of my work; she has to know there is a huge dissenting view on this matter.” [1] But, alas, Leonnig chose the lazy way out and didn’t do her own thinking on the subject.

That was the first part of my disappointment…then came the real shocker.

On the eve of her book being released, I went to my Amazon author page and, to my horror, I discovered that ALL FIVE OF MY BOOKS WERE GONE…gone! I immediately went to my bookmarks and found that the individual URLs were still there, but the books were gone from my author page. It gets worse.  When I did a search in Amazon using the terms “Vince Palamara”, “Vincent Palamara”, “Palamara”, “JFK assassination”, “Kennedy assassination” or “Secret Service”, none of my books—which were normally at or near the very top of these search terms, especially my latest Honest Answers About the Murder of President John F. Kennedy —were missing. Nothing was there!

By removing my books from my author page, they were essentially invisible to the potential buyer. Then I checked Josiah Thompson’s popular new book Last Second in Dallas .  Same thing, his was gone too! I also checked a few other very recent pro-conspiracy books…same fate. I let author Larry Hancock know of this alarming situation and he became an instant student of this hack and the ramifications of the disappearance of his books from Amazon. I also alerted Josiah to this drastic situation via a mutual friend, writer Matt Douthit. First and foremost, I fired off some edgy messages to Amazon’s support staff. It took about 6 hours or so, but the books slowly came back. But, and it’s a big but: There was no explanation from Amazon regarding how or why this happened! As someone told me: they wouldn’t hack their own products and “kill their own”, so to speak; they want the money and sales. This had to have been a nefarious hack with a purpose (for the record, no lone-nut books were harmed in the making of this hack. Also, older titles were not touched, either).

I cannot help but think that someone—knowing Leonnig’s red hot volume was due for release, and seeing all the hype articles and television appearances and the positive effect this would have on curious minds wishing to check out books related to the Secret Service and the Kennedy assassination like mine, Josiah’s, Larry’s and a couple others—somehow did a malicious hack to erase them from searches. With Amazon offering no explanation and realizing how highly unusual this was, what else was one to think? Since 2013, when my first book came out, and ever since, this has never happened before [2] and I make this statement as someone who admittedly checks out my books a few times daily to monitor for positive comments, negative comments, sales, and any potential mischief, so any other past hack would have been known to me.

This feeling is further enhanced due to this fact: I am the victim of previous harassment due to my work.

As readers of my detailed review of The Kennedy Detail well know [3] , I am firmly convinced that Gerald Blaine’s book was written to counter my work on the Secret Service. In fact, both Gerald Blaine and Clint Hill took to C-SPAN to address some of my criticisms, even showing a You Tube video of myself speaking about their book [4] (Hill wrote the Foreword to Blaine’s book, contributed to its contents, did the book and media tours, and ended up in a romantic relationship with co-author Lisa McCubbin which led to three books: Mrs. Kennedy & Me [5] , Five Days In November [6] , and Five Presidents [7] ). Keep in mind-this was all before my first book was published, although it was a self-published affair at the time with a link on my blog as part of my heavy online presence (I will return to this later).

I went on to write a critical review of Blaine’s book on Amazon which was deleted with no explanation, despite many “likes” and positive comments. Then it began: my blog was hacked and I temporarily could not add to it or see it online. The same thing happened to my You Tube channel. It took several days to get them back. But this was only the beginning. In the middle of 2013, I suddenly saw a drastic reduction in my online presence. All my many blogs and sites were still up, nothing had changed on my end, yet Google acted like most of my work didn’t exist, despite a heavy search-term presence from 1998 to mid-2013. Someone told me I was most likely the victim of algorithms and hidden HTML coding which made a lot of my work disappear despite still technically being online. When one did searches for “Clint Hill”, “Gerald Blaine”, “The Kennedy Detail” or (especially) “JFK Secret Service”, my work came up for years in commanding fashion with little or no competition. But 2013 was the 50 th anniversary of the assassination, when the media was truly working overtime to close down dissent on the case and wrap it all up as “Oswald did it-get a life.”

But this was only the start of my troubles.

My first book Survivor’s Guilt was due out in October of 2013. Gerald Blaine marked my book as “to read” on Good Reads; Lisa McCubbin gave it a one-star rating on Good Reads before it even came out; and former JFK Secret Service agent Chuck Zboril gave my book a one-star review on Amazon when it did come out, which prompted a specific friend of Blaine’s (whom I will not name for legal reasons and to give him any notoriety), a person formerly in military intelligence who had also worked for the United States Post Office, to begin bothering me online with many nasty comments on both Amazon and my blogs. What was truly bizarre about this individual was that he seemed to be able to track my every moment online and know when I was at work!

Which relates to this, not once but twice I was called to a private conference room at work, as a woman from Human Resources (HR) alerted me to the fact that the same above noted individual wrote to the CEO of my company attempting to get me fired for:

a) my unpatriotic attacks on Blaine and

b) doing these things on company time.

Neither of these had any merit.  My reviews of Blaine’s book never crossed the line into libel and I only wrote my criticisms at home, not on the clock at work. In any event, the lady from HR informed me that (luckily) the CEO never sees his mail first, as they always screen it and, more importantly, they sided with me: nothing I did went against company policy, it was under the First Amendment protection. In fact, they added that they would seek legal remedies against him if he ever wrote again!

I also had the kindle version of my first book disappear for a couple days from Amazon.  I had to fight to get it back: no explanation was forthcoming. In addition, all my hundreds of reviews on Amazon were wiped out—the excuse being that someone—I wonder who—reported my reviews as “biased” (!).  So they all went away. I am no longer able to write reviews for books; I can only edit my book page, because I am an author of five books.

In the interest of transparency, there may have been a specific reason why I became the target of this harassment. I wrote an e-mail to Stephen Gyllenhaal, the director of Gerald Blaine and Clint Hill’s then upcoming Hollywood movie The Kennedy Detail (based on Blaine’s book).  I alerted the director of my criticisms of Blaine’s book in no uncertain terms. The letter, while G-rated and professional, seems to have had an impact. Not long after, Blaine’s proposed movie sank without a trace and the once impressive website they had for the movie-in-progress (with several Academy Award winning production people included) likewise disappeared.

Which leads us to the present day. Zero Fail may be an epic professional fail when it comes to its Kennedy-era chapter. But it achieved its goal: the whole blame-the-victim mantra is once again alive and well (Leonnig’s book is another massive number-one best-seller). I must say that I am heartened by a few Amazon reviews of her book which duly note the truth about my work:

The media hype for this book is all wrong! With all due respect, the Kennedy Detail agents are on record many years ago debunking the notion that President Kennedy had asked them to get away from the limo or order the bubble top off or reduce the number of motorcycles. What’s more, the Secret Service was the only boss the president of the United States truly has, to quote from Presidents Truman, Johnson, and Clinton. Author Vincent Palamara has proven this in multiple books he has written.

How can you take this book seriously when she gets the part about JFK so wrong. The notion that JFK told the SSA not to ride the limo in Dallas has long been disproved. He never interfered with the SSAs and what they wanted to do. There are numerous SSA agents who have stated this on the record. You can see them on YouTube - or read their written statements. The notion that JFK interfered was promoted by a select few SSA's to deflect blame from the agency for their MASSIVE failure that day in Dallas. The salacious press of the day ate it up and fiction became fact—for a while—until it was debunked. The fact that this author is oblivious to this and still repeats those old canards causes me to question the rest of her "investigatory" prowess.

Renowned author Vince Palamara, via his many interviews with the vast majority of the Secret Service agents who guarded JFK, as well as sundry White House aides, has demonstrated overwhelmingly that President Kennedy did not order the agents off his limousine or even interfere with the agent’s actions at all. Special Agent in Charge of the White House Detail Gerald Behn (who outranks anyone Leonnig interviewed in extreme old age if at all) told Palamara that President Kennedy never ordered the agents off his car. Agents Floyd Boring, Sam Sulliman, Robert Lilley, and many others said the same thing. What’s more, presidential aide Dave Powers and Florida Congressman Sam Gibbons (who rode with Kennedy during the entire 28-mile Tampa motorcade) said the same thing.

The moral to this story—my story—is this: if one thinks that the Kennedy assassination is not a current event in some respects, you are wrong. There are still those who will do anything they can to tamp down on dissent.

[1] She does indeed: she references my fourth book Who’s Who in the Secret Service on page 504 of her book, as well as citing a video on my You Tube page.

[2] Technically, a much smaller hack had happened on Amazon just to myself on one form of my first book before. I will get to this shortly.

[3] Please see Kennedys And King - Gerald Blaine, The Kennedy Detail .

[4] Please see JFK Secret Service Agent Clint Hill vs Vince Palamara Part 1 - YouTube and JFK Secret Service Agent Clint Hill vs Vince Palamara Part 2 - YouTube .

[5] Please see Kennedys And King - Clint Hill, Mrs. Kennedy and Me .

[6] Not reviewed by myself because it was basically a rehash of his first book with many photos related to those five days in November 1963.

[7] Please see Kennedys And King - Clint Hill, with Lisa McCubbin, Five Presidents .

  • JFK ASSASSINATION
  • SECRET SERVICE

Vince Palamara

Vince Palamara

Vince Palamara is without a doubt the leading expert on the Secret Service.  His 20 years spent reviewing documents and interviewing agents assigned to the Kennedy detail culminated in his book, Survivor's Guilt .  He has made numerous media appearances, and his original research materials are now stored at NARA.  Vince has also written JFK: From Parkland to Bethesda , a compendium of the medical testimony. He is currently finishing a third book presenting a wider ranging look at the Secret Service under several administrations. Read more here .

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Book excerpt: "Zero Fail: The Rise and Fall of the Secret Service"

May 14, 2021 / 5:39 PM EDT / CBS News

In her new book, "Zero Fail: The Rise and Fall of the Secret Service" (Random House), Pulitzer Prize-winning Washington Post reporter Carol Leonnig (co-author of the bestselling "A Very Stable Genius: Donald J. Trump's Testing of America") traces the evolution of the agency responsible for protecting the president, and how in recent years the Secret Service has become marred by black marks, scandals, and a toxic work culture.

Read the excerpt below, and don't miss Jim Axelrod's interview with Carol Leonnig on "CBS Sunday Morning" May 16!

zero-fail-random-house-cover.jpg

Chapter 1 Protecting Lancer

Win Lawson felt his chest puff out a little this particular day in Buffalo, his shoulders hiking his lanky frame just a little taller and straighter. Proud. Yep, he could admit it to himself. Win Lawson, the shy, quiet worrier, felt proud.

The thirty-four-year-old had grown up in a no-stoplight town along the banks of Lake Erie that few outside upstate New York had ever heard of: Portland, New York. The community, about sixty miles south of Buffalo, was best known for its chilly lake air, vineyards and apple farms, and families as hardy as the crops they tended.

Lawson, the son of an elementary school teacher and a local banker, had left for college the summer after high school. He got his degree, married a fraternity brother's sister, and joined an Army intelligence unit as the Korean War began.

Now, a dozen years later, on this fall day in 1962, Lawson had returned to his home turf in a prestigious new role: He was an agent with the Secret Service, assigned to protect the president of the United States.

Nearly two hundred thousand people spilled across Buffalo's largest downtown square, angling for a glimpse of the most famous man on earth, John Fitzgerald Kennedy. And Win Lawson stood beside him.

Kennedy visited Buffalo on October 14, 1962, the day of the city's beloved Polish heritage parade. Seeing the crowds eight deep on the limo route, Lawson thought: Polish or not, all of upstate New York has turned out today to see their dashing president.

Lawson and the seven other members of the president's detail had a job that required every ounce of their concentration: Safeguard Kennedy from start to finish of the trip. They shadowed him as he stepped off Air Force One, as he stood waving from his limo the last half mile of the parade, and now finally as he addressed the enormous crowd in the city's center — Niagara Square.

That inner ring of detail agents kept a unique vigil that relied largely on sensory instinct and coiled muscles. When "the Boss" — their informal name for the president — stepped on the platform stage, his detail trained their eyes and ears on the crowd for any odd duck, strange movement, or person with hands stuffed in their pockets. When Kennedy was shaking hands, as he loved to do, detail agents flanked him on either side, watching those outstretched hands for any sign of danger. Their duty: to put their body between the president and a gun, knife, or any other threat.

Standing at the base of the wooden stage in front of City Hall, Lawson rotated his head from left to right, scanning the square, a human periscope rolling over endless heads, faces, and arms, alert to any sign of danger.

For this visit, Lawson had the added duty of serving as the Secret Service's chief of security planning. He had arrived three days earlier to assess the safety of every step the president would take on the visit, an elaborate choreography known as "the advance." He had chosen which streets to block off for the motorcade, how close crowds could stand, and what perimeter posts local cops and motorcycle escorts would man.

But Lawson's meticulous planning didn't change the laws of physics: He and his fellow agents were ultimately insignificant dots in the swirling mass of people pouring into the square.

Cheers went up as Kennedy told the crowd they had kept Poland in their hearts and urged them to pray that her people might one day live free of Communist rule. "And as the old song says, 'As long as you live, Poland lives,'" Kennedy continued. Thundering applause filled the square. Kennedy smiled at how long he had to wait before he could say the next line.

Kennedy was winning hearts, and — his political aides hoped — votes. To help Democrats win congressional seats that November, the White House wanted as many voters as possible to see the president. Secret Service agents privately disapproved of how close Kennedy wanted to get to his public, but they didn't have the power to override him. Still, the agents knew that the longer the parade route and the more hand-shaking at rope lines, the greater the chances that something bad could happen.

Hard as it was to believe that the president needed protecting from the cheering masses in Niagara Square, Lawson and the detail had to assume at all times that an enemy lurked within the throng. Kennedy may have been handsome, rich, and devilishly charming, but plenty of people in the country despised him. A select few wanted him dead.

The forty-three-year-old politician threatened the status quo. He was the first Catholic to win the presidency, a shock for an older generation that considered Protestants the nation's nobility. Many Americans were also deeply unsettled by Kennedy's insistence that Blacks deserved to study in the same schools, use the same bathrooms, and eat in the same restaurants as Whites.

A few weeks after Kennedy won the 1960 election, Richard Pavlick, a retired seventy-three-year-old postal worker with a history of mental problem and rants against Catholics, loaded the trunk of his Buick with seven sticks of dynamite. He drove from his native New Hampshire to Palm Beach, where the president-elect was staying before his inauguration. Pavlick plotted to blow up Kennedy by ramming his car as he left to attend mass, but he scrapped the plan when he saw Kennedy's wife and children walking by his side. Palm Beach police arrested him a few days later, based on a tip from a worried colleague who pieced together that Pavlick had been stalking Kennedy.

In Kennedy's first six weeks as president, the White House received three times the average number of letters threatening violence against the president. "We are sick of the dirty black Catholics," read one anonymous letter postmarked from Los Angeles. "The next bomb will be for you, Mr. Kennedy."

The agents who make up the president's White House detail privately feared for Kennedy's safety. And not just because their job naturally bred paranoia. To the public, President Kennedy was a dashing, cerebral leader with a picture-perfect family. In private, Kennedy's Secret Service agents saw a man courting danger.

Kennedy kept up an unrelenting pace compared to his predecessors, and it pushed his detail close to exhaustion. He was also extremely reckless with his own personal safety. His actions made some of his protectors uneasy and a few quite angry. The agents on his detail liked the new president personally, but professionally, he was their toughest assignment yet.

When Kennedy moved his young family into the White House in January 1961, the Service was so small it resembled a modest city police force more than a federal agency. The Service's top official was even called Chief. The agency ran on a $5 million budget and employed just over three hundred agents, the majority of whom were stationed in field offices spread across fifty states. Just thirty-four agents were assigned to the White House detail — the arm that protected the president. They typically worked in six-man teams around the president, rotating in eight-hour shifts.

These agents — all men, and most of them from working-class backgrounds — had grown up in the shadow of World War II and possessed a keen sense of duty to country. The typical hire was an athletic, straitlaced college graduate in his late twenties or early thirties who served in the military or worked for a local police department.

New agents were always sent first to a field office, but "keepers" were summoned to the White House for a tryout on the detail within one or two years. The Service struck a deal with the federal government to bypass the federal hiring pool and instead hire any agent the chief wanted. As part of the agreement, the Secret Service had to put these relatively junior agents on the president's detail within two years if the Service wanted to keep them on the job.

The agents received no specialized protection training, but learned on the job from experienced colleagues on the detail. "That's how the Secret Service worked. They got you started, they paired you with someone good," said Tim McIntyre, a former Kennedy detail agent. "The Service had a policy of allocating assignments to you and expecting you to respond. When you're posted at various spots, it could be anyplace. It could be in an auditorium. They don't have time to spend to explain a whole lot to you. They expect you to pick up the ball and run with it."

The work of an agent, standing watch at a fixed post, was grueling — even boring. But working alongside the affable, debonair Kennedy gave the job a special cachet. And unlike the general before him, this president made an effort to get to know his agents and greeted them by name. His glamorous life, which included regular sightings of Frank Sinatra, Marilyn Monroe, and the queen of England, sprinkled a little stardust on his security team. Agents relished standing next to history.

"I'd go down to the LBJ ranch, I'd be working the midnight shift. I'd be standing under one of those big oak trees out in front. And it'd be two in the morning, and it'd be cold," Lawson grimaced, recalling one assignment. "You'd think, 'What in the world am I doing here? You know I'm a college graduate and here I am almost like on guard duty in the middle of the night and so far away. I've been away from home, it's over Christmas,' whatever.

"Then maybe two weeks later, you'd go to an event you couldn't buy your way into. I was at Cape Canaveral ... for the first moonshot. I was there when they took off," he said. "You think, 'My gosh, I'm a guy from a little town in western New York and look what I've just been witness to.'"

The Polish heritage parade was one of those days for Lawson. After the parade was over, the president of the United States hopped into his open-topped limousine and left Buffalo, all without incident. Then, as he'd prearranged, Lawson met his parents and brother at the Niagara Falls airstrip parking lot and quickly placed them in a choice spot on the fence line. He knew the president would shake hands there before boarding his plane for the return flight to Washington. Kennedy loved this part of his public outings best: the face-to- face greetings with voters who'd waited for hours to welcome him.

As the president neared Lawson's family, Lawson stood behind his left shoulder and nodded quickly at his parents. Lawson's shift leader, Floyd Boring, paused at their section of fence.

"Mr. President," Boring said, "this is Agent Lawson's family."

Ever gracious, the president beamed. He shook hands with Lawson's brother and father and thanked them for Win's service. Lawson's mother, wearing one of her best day dresses and a pillbox hat decorated with pink and lavender flowers, thrust her right hand toward him with a determined look.

"I am sorry for how busy we have been keeping your son," Kennedy said, grasping the mother's pale white arm. And then came that Kennedy trademark: his whip-fast humor. "He must be doing a pretty good job, because nobody has shot me yet," the president deadpanned.

From the book "Zero Fail: The Rise and Fall of the Secret Service" by Carol Leonnig. Copyright © 2021 by Carol Leonnig. Published by permission of Random House, an imprint and division of Penguin Random House LLC. All Rights Reserved.

      For more info: 

  • "Zero Fail: The Rise and Fall of the Secret Service"  by Carol Leonnig (Random House), in Hardcover, Large Print Trade Paperback, eBook and Audio formats, available May 18 via  Amazon  and  Indiebound

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Hard Truths About Suffering, From a Writer Who’s Lived to Tell

In “Zero at the Bone,” Christian Wiman offers a welcome tonic: poetic and philosophical reminders of how to get through troubling times.

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A color photograph of the author Christian Wiman shows a bald white man sporting rectangular gray-framed glasses and wearing a dark blue linen shirt with a black T-shirt underneath showing at the collar. His hands are linked in front of him and behind him are two walls of chock-full bookshelves that meet at a corner.

By Alexandra Jacobs

ZERO AT THE BONE: Fifty Entries Against Despair , by Christian Wiman

“One grows so tired, in American public life,” Christian Wiman writes with sudden invigoration, “of the certitudes and platitudes, the megaphone mouths and stadium praise, influencers and effluencers and the whole tsunami of slop that comes pouring into our lives like toxic sludge.”

Amen to that!

Forget about Ozempic for a sec. Against such sludge, Wiman’s new book, “Zero at the Bone,” is like one of those fancy juice cleanses of recent yore, intellectual edition: full of salubrious and often quite tough poetry, philosophy and theology broken down into digestible bits. Issued in 50 kaleidoscopic “Entries Against Despair,” this is in part a commonplace book , though some of the voices quoted are writers not so common, like the Romanian insomniac E.M. Cioran , who celebrates “the privilege some of us have of making our organic pulsations felt.”

It’s brilliantly colored, sweet and astringent, tonic, nourishing and, if you’re unfamiliar with Wiman, perhaps just a first course.

Wiman is himself a poet who has published three previous books of mostly prose: about ambition , and religious faith clarified after his diagnosis with a rare and brutal cancer , and encounters with some of the celebrities in his field. Amanda Gorman aside, that’s probably an oxymoronic phrase, he’d surely agree, describing how poets “walk around sniffing each other like despondent dogs.”

Still, feeling a “storm of forms” most true to life, Wiman tends to blend memoir with bursts of verse, his own and others’. There are also long passages of literary analysis, comparing Wallace Stevens to William Bronk , say, that one can imagine read from notes at the lectern. A longtime editor of Poetry magazine, Wiman is now a professor at Yale Divinity School.

Much of “Zero at the Bone” is set a long way from Yale: in the hot, flat, scrubby towns of Texas where Wiman grew up, the apparent golden child of a deeply tarnished family, “my father vanishing, my mother wracked with rage and faith, my siblings sinking into drugs and alcohol, my own mind burning at night like an oil fire on water.” (He mentions only briefly an opiate addiction of his own, and spends maybe a little too much time recapping an abandoned bildungsroman in service of the theory that God is a failed novelist “who seems conflicted about how — or whether — to finish us.”)

Along with humanity’s end in the main, Wiman has been forced to confront his own end in the particular. His refusal to submit to America’s “cancer camaraderie,” instead trying to explain the “otherworldly intimacy” of its pain, reminded me of Barbara Ehrenreich. “Through the rooms/the white minders come and go/with their upbeat and their bags of blood,” he writes Prufrockishly of hospital treatment.

This quicksilver allusiveness is present in his title, too, which refers to the last line of “ A Narrow Fellow in the Grass ,” the Emily Dickinson poem in which a man recalls boyhood run-ins with snakes. Wiman is fascinated with these creatures, not just because they’re key players in the Bible, nor just the dizzy-making symbolism of the ouroboros, but in a personal, visceral way. At 6 or 7, growing up in Texas, he ate rattlesnake from toothpicks at a county fair. “It tasted like chicken. Of course it did. Live long enough and even memory begins to taste like chicken. Or rattlesnake.” (OK, maybe that’s one of his more Forrest Gumpy passages.)

He includes a poem about running over a blacksnake with a steamroller at 16, describes murdering others with a backhoe, locates “an excitement akin to sexual arousal” at encountering a lethal coral specimen, details how his hot mess of a father lost half a foot after another rattler’s poisonous bite.

Wiman has grown exquisitely attuned to the animal world: “the fireflies smearing their alien radiance"; a white bird he never identified but was “the closest thing to a vision that I have ever had”; the bullet discovered in his rescue dog, Mack, and the realization that he’s been existing in a state of suffering. Everyone carries around a metaphorical bullet in them, he concludes, not so very far on the couch from Bruce Perry and Oprah Winfrey’s best-selling trauma book “ What Happened to You ?”

He considers how the “drugs that have prolonged my life first burned out the eyes of rats and rabbits, ate through the insides of zebra fish and wriggly-nosed little guinea pigs.”

And he could charm an atheist out of a tree, sharing in its entirety the Canadian poet Anne Carson ’s “God’s Justice,” about the Divinity’s distracting project of creating a dragonfly “with turquoise dots all down its back like Lauren Bacall.”

“One day God loses himself designing a dragonfly,” Wiman notes dryly in his breakdown of the poem, likening it to the Book of Job. “The next day, who knows, he might have become equally involved in the design of a cancer cell.”

Along with the dark glimpses of his family of origin there are lilting, redemptive ones of his wife and young twin daughters. As other professional thinkers have discovered , small fry often have insights more searing than Spinoza’s.

For a Christian, Wiman can be delightfully venomous himself, hissing about a pretentious-sounding Chicago restaurant, “aggressively velvet, waiters with the faces of fruit bats, a kind of blood pudding of ‘privilege,’” and the board member who drunkenly calls Lucille Clifton “Louise.” He admits frustration with religion, “not simply the institutional manifestations, which even a saint could hate, but sometimes, too many times, all of it, the very meat of it, the whole goddamned shebang.”

I am quoting too copiously — perhaps the practice is contagious — from a profane, irreverent, freewheeling and necessary book. Readers of whatever creed will be jolted to lift their heads from their screens and turn them to the unfathomable heavens.

ZERO AT THE BONE : Fifty Entries Against Despair | By Christian Wiman | Farrar, Straus & Giroux | 320 pp. | $30

Alexandra Jacobs is a book critic and the author of “Still Here: The Madcap, Nervy, Singular Life of Elaine Stritch.” More about Alexandra Jacobs

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After 18 years living with cancer, a poet offers 'Fifty Entries Against Despair'

Terry Gross square 2017

Terry Gross

book review of zero fail

Christian Wiman is the author of more than a dozen books of poetry and prose. He's been a finalist for the National Book Critics Circle Award and served as editor of POETRY magazine. Danielle Chapman/FSG hide caption

Christian Wiman is the author of more than a dozen books of poetry and prose. He's been a finalist for the National Book Critics Circle Award and served as editor of POETRY magazine.

Poet and memoirist Christian Wiman was 39 when he was diagnosed with a rare form of cancer. Now 57, he's endured many rounds of chemo, a bone marrow transplant and several experimental therapies over the past 18 years. He also turned to what he terms "God."

Though Wiman grew up in an evangelical church in West Texas, he spent many years as a self-described "ambivalent atheist" before finding religion again.

"I don't picture God at all. ... I don't think of God as an object at all," he explains. "I find it more helpful to think of God as a verb."

Wiman teaches religion and literature at Yale Divinity School and the Yale Institute of Sacred Music. His new book, Zero at the Bone: Fifty Entries Against Despair, uses memoir and poetry to explore themes of illness, love and faith.

A Poet Grapples With Faith And Death In The 'Abyss'

Book Reviews

A poet grapples with faith and death in the 'abyss'.

Wiman's cancer has been in remission since the spring, but he says that living with illness for so long has shaped how he thinks about life. It's also taken away his fear of death.

"The truth is, when death hangs over you for a while, you start to forget about it," he says. "The only reason I was scared of death was my kids and my wife, of course. But for myself, that sort of visceral fear that I used to get of my own life ending, that visceral animal fear — I don't feel that at all."

Interview highlights

book review of zero fail

Zero at the Bone, by Christian Wiman FSG hide caption

Zero at the Bone, by Christian Wiman

On the worst kind of despair

In my experience, the worst despair is meaninglessness. It's not necessarily thinking that you're going to die. It's the feeling that life has been leeched of meaning. That's the worst. And physical pain actually doesn't bring that all in. That can come on any time. In my experience, you can have physical pain and still experience joy. Joy can occur in the midst of great suffering. The kind of difference between joy and happiness — we're not happy in the midst of great suffering, but we can still experience these moments of joy. I think there are a couple of different kinds of despair. The despair that you feel in physical pain is not existential. It's remediable with the drugs. When they don't work, and I've had periods when they don't work, then you really do fall into a kind of irremediable despair.

On turning to faith because of love and illness

People mock the fact that it takes a crisis to bring us to God. They say there are no atheists in foxholes — of course there are plenty of atheists in foxholes. But the fact is, it takes a hell of a lot for us to change a coffee habit or something, and so to make an existential change in your life, you sometimes need to be really taken by the throat. And for me, that actually happened when I fell in love and not necessarily when I got cancer. My wife and I actually started to pray shortly after we met each other. And it was a kind of haphazard, almost mocking, comical kind of prayer, but it gradually got more serious. And it was when I got sick that I needed a form for the faith, the inchoate faith that I was already feeling. So I went to church, and that's never really worked out for me very well, church, but it was the first step towards finding a form for faith.

On the difference between answers and faith

I think you can believe in God and not have faith. I think faith means living toward God in some way, and it's what you do in your life and how you live it. I don't feel the sense of mystery or terror alleviated by faith. I don't feel that at all. I don't understand when people present God as an answer to the predicament of existence. That's not the way I experience it at all. I have this hunger in me that is endless, and I think everyone probably has it. Maybe they find different ways of dealing with it, whether it's booze or excessive exercise or excessive art or whatever. I tried to answer it with poetry for years and hit a wall with that. And finally ... I discovered ... the only solution to me was to live toward God without an answer.

On how his illness has affected his wife

Hospice Chaplain Reflects On Life, Death And The 'Strength Of The Human Soul'

Shots - Health News

Hospice chaplain reflects on life, death and the 'strength of the human soul'.

I think that the experience that I've gone through has been something we've both gone through and is very much changed our sense of our relationship of God and what love means. I feel some guilt, I suppose everyone does, because her whole life for the last 20 years has been defined in some ways by this illness. Even when it's not weighing on us, it's sort of always there. Every decision we've had to make we've had to plan for the fact if I couldn't be here. And it just always determines everything. I am very aware of that and the faith that we have forged out of that is very much shared.

Sam Briger and Susan Nyakundi produced and edited this interview for broadcast. Bridget Bentz, Molly Seavy-Nesper and Beth Novey adapted it for the web.

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International Edition

What matters most? Eight CEO priorities for 2024

book review of zero fail

What matters most? It’s a question we’ve been investigating for a few years now (here are reports from 2022  and 2021 ). This year, we’re reminded that what matters most are family, friends, values, principles, and commitments.

One of our commitments is to CEOs. It’s a tough job and getting tougher all the time . Just in the past few years, they’ve had to cope with a global pandemic, busted supply chains, war, stubborn inflation, and many other disruptions. Any one of these is enough to derail a CEO’s agenda. Taken together, it’s the most difficult operating environment we can remember.

Both of us talk to hundreds of CEOs every year, and many of our colleagues do the same. We admire how CEOs are leading their companies for the benefit of all stakeholders. We’ve consolidated the views that have come out of these conversations and are pleased to offer what we’ve heard about how companies can do better for society, communities, and employees—and the prosaic business of how they can pay for it all, and reward investors too.

Here are eight priorities for CEOs in 2024.

Gen AI goes from proof of concept to scale

The biggest story of this year (or decade) was the arrival of generative AI (gen AI). This is the real deal, folks. Thousands of companies in every industry and in every part of the world are already using a simple gen AI interface to radically transform every imaginable business activity. But while innovators dominate headlines, it’s scalers that dominate markets. CEOs need to figure out three things, posthaste: which parts of the business can benefit , how to scale from one application to many , and how the new tools will reshape their industry .

How to outcompete with technology

As the digital era enters middle age, most companies have at least started a digital and AI transformation. But few are getting the results they want; that’s usually because they haven’t done the fundamental organizational rewiring needed to extract maximum value from the hard work of digitizing the enterprise. This year, our colleagues published a bestselling book Rewired: The McKinsey Guide to Outcompeting in the Age of Digital and AI . It’s a collection of our best insights for digitizing the enterprise. Digital winners grow revenues and cut costs  faster than others.

The biggest capital reallocation in our lifetime

That’s what we said last year  about the energy transition. The bill has only gone up since then, for the simple reason that amid uncertainty, investors and companies have held back from committing their capital, even as the Earth grows hotter. Let’s be clear: what needs to happen is the creation of thousands of new green-technology businesses, in every part of the emerging business system. We have ideas about where , how , and when  companies should invest.

What’s your superpower?

Think of any company you admire, and you can likely rattle off one or two superpowers  that make it uniquely successful. Toyota and its Toyota Production System. LVMH and its exquisite craftsmanship and the entrepreneurship of its brand leaders. Disney and imaginative customer experiences. A distinctive capability can lift a company out of the mire of clogged, commoditized markets and on to the high ground of outperformance. Exceptional implementation  is part and parcel of building a new capability.

Learn to love your middle managers

Waffle House, an American restaurant chain, is famous for never closing; some say its doors have no locks. It should also be famous for its management philosophy. The restaurant’s grill operators are the stars of the show; after years of training, the best get to be called “Elvis of the grill.” After that, they don’t get promoted; how do you top being King? But most other companies would likely promote such people into senior management roles that they don’t want and are not suited for. Companies need to rethink their philosophy  about middle managers and recognize them for what they actually are : the core of the company.

Geopolitics: Beating the odds

As Niels Bohr once said, it’s very hard to make predictions, especially about the future. As CEOs watch the changes unfolding in the global geopolitical order, all agree with the sentiment. What comes next? One thing is for sure: events have an uncanny way of defying the expectations of experts. In the face of that, management teams and boards  should consider black swans and gray rhinos  in their scenarios and build geopolitical resilience  that will serve them well, no matter which side of the coin comes up.

The road to growth

It’s a funny thing: growth is always job one for CEOs, but the path to get there is never clear. Sometimes it’s about seizing market share ; sometimes it’s about expanding into new markets ; sometimes it’s about making a left turn  into something completely new. The one constant is the ten rules of growth . How will the rules play out in 2024? For many, it will mean rule 4: turbocharge your core, by using technology to power growth . For others, it might mean rule 6: grow where you know, by improving sales productivity . And, as always, the most constant of all is rule 9, acquire programmatically, as the latest installment of our 20-year research effort  demonstrates.

A new lens on the macroeconomy

Nearly four years after COVID-19 rewrote history, some CEOs are still waiting for macroeconomic certainty. That’s unlikely to happen—and that’s OK. Leading firms capitalize on uncertainty: they assess their risk appetite, then invest near the bottom  of cycles. Most rely on scenario planning , not least because the exercise usually reveals the core actions that companies need to take no matter which way the economy trends. CEOs might want to populate their models with the new scenarios we’ve developed to look at the ways the global balance sheet  might develop. Over the past two decades, assets on the global balance sheet grew much faster than GDP—the real economy. But the continuation of that trend is uncertain. Yet another curve ball is the rapid shift of assets from the banking system  to private markets , and what that means for public companies.

We hope this article and the in-depth readings available within it give CEOs and executives some clarity on the big issues on their 2024 agenda. And don’t forget that CEOs need to look after the little things and take care of themselves too.

Homayoun Hatami

This article was edited by Mark Staples, an editorial director in the New York office.

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  • December 13, 2022—KB5021237 (OS Build 17763.3770)
  • November 17, 2022—KB5021655 (OS Build 17763.3653) Out-of-band
  • November 8, 2022—KB5019966 (OS Build 17763.3650)
  • October 17, 2022—KB5020438 (OS Build 17763.3534) Out-of-band
  • October 11, 2022—KB5018419 (OS Build 17763.3532)
  • September 20, 2022—KB5017379 (OS Build 17763.3469) Preview
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  • May 19, 2022—KB5015018 (OS Build 17763.2931) Out-of-band
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  • January 25, 2022—KB5009616 (OS Build 17763.2510) Preview
  • January 18, 2022—KB5010791 (OS Build 17763.2458) Out-of-band
  • January 11, 2022—KB5009557 (OS Build 17763.2452)
  • January 4, 2022—KB5010196 (OS Build 17763.2369) Out-of-band
  • December 14, 2021—KB5008218 (OS Build 17763.2366)
  • November 22, 2021—KB5007266 (OS Build 17763.2330) Preview
  • November 14, 2021—KB5008602 (OS Build 17763.2305) Out-of-band
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  • August 10, 2021—KB5005030 (OS Build 17763.2114)
  • July 27, 2021—KB5005394 (OS Build 17763.2091) Out-of-band
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  • March 25, 2021—KB5000854 (OS Build 17763.1852) Preview
  • March 18, 2021—KB5001638 (OS Build 17763.1823) Out-of-band
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  • March 9, 2021—KB5000822 (OS Build 17763.1817)
  • February 16, 2021—KB4601383 (OS Build 17763.1790) Preview
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  • November 19, 2020—KB4586839 (OS Build 17763.1613) Preview
  • November 17, 2020—KB4594442 (OS Build 17763.1579) Out-of-band
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  • October 20, 2020—KB4580390 (OS Build 17763.1554) Preview
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  • May 12, 2020—KB4551853 (OS Build 17763.1217)
  • April 21, 2020—KB4550969 (OS Build 17763.1192)
  • April 14, 2020—KB4549949 (OS Build 17763.1158)
  • March 30, 2020—KB4554354 (OS Build 17763.1132)
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  • March 10, 2020—KB4538461 (OS Build 17763.1098)
  • February 25, 2020—KB4537818 (OS Build 17763.1075)
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  • January 23, 2020—KB4534321 (OS Build 17763.1012)
  • January 14, 2020—KB4534273 (OS Build 17763.973)
  • December 10, 2019—KB4530715 (OS Build 17763.914)
  • November 12, 2019—KB4523205 (OS Build 17763.864)
  • October 15, 2019—KB4520062 (OS Build 17763.832)
  • October 8, 2019—KB4519338 (OS Build 17763.805)
  • October 3, 2019—KB4524148 (OS Build 17763.775)
  • September 24, 2019—KB4516077 (OS Build 17763.774)
  • September 23, 2019—KB4522015 (OS Build 17763.740)
  • September 10, 2019—KB4512578 (OS Build 17763.737)
  • August 17, 2019—KB4512534 (OS Build 17763.720)
  • August 13, 2019—KB4511553 (OS Build 17763.678)
  • July 22, 2019—KB4505658 (OS Build 17763.652)
  • July 9, 2019—KB4507469 (OS Build 17763.615)
  • June 26, 2019—KB4509479 (OS Build 17763.593)
  • June 18, 2019—KB4501371 (OS Build 17763.592)
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  • May 21, 2019—KB4497934 (OS Build OS 17763.529)
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  • May 14, 2019—KB4494441 (OS Build 17763.503)
  • May 3, 2019—KB4495667 (OS Build 17763.475)
  • May 1, 2019—KB4501835 (OS Build 17763.439)
  • April 9, 2019—KB4493509 (OS Build 17763.437)
  • March 26, 2019—KB4490481 (OS Build 17763.402)
  • March 12, 2019—KB4489899 (OS Build 17763.379)
  • March 1, 2019—KB4482887 (OS Build 17763.348)
  • February 12, 2019—KB4487044 (OS Build 17763.316)
  • January 22, 2019—KB4476976 (OS Build 17763.292)
  • January 8, 2019—KB4480116 (OS Build 17763.253)
  • December 19, 2018—KB4483235 (OS Build 17763.195)
  • December 11, 2018—KB4471332 (OS Build 17763.194)
  • December 5, 2018—KB4469342 (OS Build 17763.168)
  • November 13, 2018—KB4464455 (OS Build 17763.107)
  • November 13, 2018—KB4467708 (OS Build 17763.134)
  • October 9, 2018—KB4464330 (OS Build 17763.55)
  • Windows 10, version 1803 update history
  • May 11, 2021—KB5003174 (OS Build 17134.2208)
  • April 13, 2021—KB5001339 (OS Build 17134.2145)
  • March 18, 2021—KB5001634 (OS Build 17134.2090) Out-of-band
  • March 15, 2021—KB5001565 (OS Build 17134.2088) Out-of-band
  • March 9, 2021—KB5000809 (OS Build 17134.2087)
  • February 9, 2021—KB4601354 (OS Build 17134.2026)
  • January 12, 2021—KB4598245 (OS Build 17134.1967)
  • December 8, 2020—KB4592446 (OS Build 17134.1902)
  • November 10, 2020—KB4586785 (OS Build 17134.1845)
  • October 13, 2020—KB4580330 (OS Build 17134.1792)
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  • March 30, 2020—KB4554349 (OS Build 17134.1401)
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  • January 14, 2020—KB4534293 (OS Build 17134.1246)
  • December 10, 2019—KB4530717 (OS Build 17134.1184)
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  • October 15, 2019—KB4519978 (OS Build 17134.1099)
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  • October 3, 2019—KB4524149 (OS Build 17134.1040)
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  • April 25, 2019—KB4493437 (OS Build 17134.753)
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  • January 15, 2019—KB4480976 (OS Build 17134.556)
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  • December 19, 2018—KB4483234 (OS Build 17134.472)
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  • October 24, 2018—KB4462933 (OS Build 17134.376)
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  • August 30, 2018—KB4346783 (OS Build 17134.254)
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  • May 23, 2018—KB4100403 (OS Build 17134.81)
  • May 8, 2018—KB4103721 (OS Build 17134.48)
  • Windows 10, version 1709 update history
  • October 13, 2020—KB4580328 (OS Build 16299.2166)
  • September 8, 2020—KB4577041 (OS Build 16299.2107)
  • August 11, 2020—KB4571741 (OS Build 16299.2045)
  • July 14, 2020—KB4565508 (OS Build 16299.1992)
  • June 18, 2020—KB4567515 (OS Build 16299.1937)
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  • May 12, 2020—KB4556812 (OS Build 16299.1868)
  • April 14, 2020—KB4550927 (OS Build 16299.1806)
  • March 30, 2020—KB4554342 (OS Build 16299.1776)
  • March 17, 2020—KB4541330 (OS Build 16299.1775)
  • March 10, 2020—KB4540681 (OS Build 16299.1747)
  • February 25, 2020—KB4537816 (OS Build 16299.1717)
  • February 11, 2020—KB4537789 (OS Build 16299.1686)
  • January 23, 2020—KB4534318 (OS Build 16299.1654)
  • January 14, 2020—KB4534276 (OS Build 16299.1625)
  • January 14, 2020—KB4535289 Update for Windows 10 Mobile (OS Build 15254.603)
  • December 10, 2019—KB4530714 (OS Build 16299.1565)
  • December 10, 2019—KB4522812 Update for Windows 10 Mobile (OS Build 15254.600)
  • November 12, 2019—KB4522811 Update for Windows 10 Mobile (OS Build 15254.597)
  • November 12, 2019—KB4525241 (OS Build 16299.1508)
  • October 15, 2019—KB4520006 (OS Build 16299.1481)
  • October 8, 2019—KB4522809 Update for Windows 10 Mobile (OS Build 15254.590)
  • October 8, 2019—KB4520004 (OS Build 16299.1451)
  • October 3, 2019—KB4524150 (OS Build 16299.1421)
  • September 24, 2019—KB4516071 (OS Build 16299.1420)
  • September 23, 2019—KB4522012 (OS Build 16299.1392)
  • September 10, 2019—KB4516066 (OS Build 16299.1387)
  • September 10, 2019—KB4518514 Update for Windows 10 Mobile (OS Build 15254.587)
  • August 16, 2019—KB4512494 (OS Build 16299.1365)
  • August 13, 2019—KB4512516 (OS Build 16299.1331)
  • August 13, 2019—KB4513172 Update for Windows 10 Mobile (OS Build 15254.582)
  • July 16, 2019—KB4507465 (OS Build 16299.1296 )
  • July 9, 2019—KB4507455 (OS Build 16299.1268)
  • July 9, 2019—KB4509104 Update for Windows 10 Mobile (OS Build 15254.575)
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  • June 18, 2019—KB4503281 (OS Build 16299.1237)
  • June 11, 2019—KB4503284 (OS Build 16299.1217)
  • June 11, 2019—KB4505390 Update for Windows 10 Mobile (OS Build 15254.572)
  • May 28, 2019—KB4499147 (OS Build 16299.1182)
  • May 19, 2019—KB4505062 (OS Build 16299.1150)
  • May 14, 2019—KB4500154 Update for Windows 10 Mobile (OS Build 15254.566)
  • May 14, 2019—KB4499179 (OS Build 16299.1146)
  • April 25, 2019—KB4493440 (OS Build 16299.1127)
  • April 9, 2019—KB4495357 Update for Windows 10 Mobile (OS Build 15254.562)
  • April 9, 2019—KB4493441 (OS Build 16299.1087)
  • March 19, 2019—KB4489890 (OS Build 16299.1059)
  • March 12, 2019—KB4489886 (OS Build 16299.1029)
  • March 12, 2019—KB4491736 Update for Windows 10 Mobile (OS Build 15254.556)
  • February 19, 2019—KB4487021 (OS Build 16299.1004)
  • February 12, 2019—KB4487695 Update for Windows 10 Mobile (OS Build 15254.552)
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  • January 15, 2019—KB4480967 (OS Build 16299.936)
  • January 8, 2019—KB4480978 (OS Build 16299.904)
  • January 8, 2019—KB4483203 Update for Windows 10 Mobile (OS Build 15254.547)
  • December 19, 2018—KB4483232 (OS Build 16299.847)
  • December 11, 2018—KB4478936 Update for Windows 10 Mobile (OS Build 15254.544)
  • December 11, 2018—KB4471329 (OS Build 16299.846)
  • November 27, 2018—KB4467681 (OS Build 16299.820)
  • November 13, 2018—KB4469220 Update for Windows 10 Mobile (OS Build 15254.541)
  • November 13, 2018—KB4467686 (OS Build 16299.785)
  • October 18, 2018—KB4462932 (OS Build 16299.755)
  • October 9, 2018—KB4464853 Update for Windows 10 Mobile (OS Build 15254.538)
  • October 9, 2018—KB4462918 (OS Build 16299.726)
  • September 26, 2018—KB4457136 (OS Build 16299.699)
  • September 17, 2018—KB4464217 (OS Build 16299.666)
  • September 11, 2018—KB4457142 (OS Build 16299.665)
  • September 11, 2018—KB4459082 Update for Windows 10 Mobile (OS Build 15254.530)
  • August 30, 2018—KB4343893 (OS Build 16299.637)
  • August 14, 2018—KB4346644 Update for Windows 10 Mobile (OS Build 15254.527)
  • August 14, 2018—KB4343897 (OS Build 16299.611)
  • July 24, 2018—KB4338817 (OS Build 16299.579)
  • July 16, 2018—KB4345420 (OS Build 16299.551)
  • July 10, 2018—KB4338825 (OS Build 16299.547)
  • June 21, 2018—KB4284822 (OS Build 16299.522)
  • June 12, 2018—KB4316692 Update for Windows 10 Mobile (OS Build 15254.489)
  • June 12, 2018—KB4284819 (OS Build 16299.492)
  • May 21, 2018—KB4103714 (OS Build 16299.461)
  • May 8, 2018—KB4134196 Update for Windows 10 Mobile (OS Build 15254.401)
  • May 8, 2018—KB4103727 (OS Build 16299.431)
  • April 23, 2018—KB4093105 (OS Build 16299.402)
  • April 10, 2018—KB4099572 Update for Windows 10 Mobile (OS Build 15254.369)
  • April 10, 2018—KB4093112 (OS Build 16299.371)
  • March 22, 2018—KB4089848 (OS Build 16299.334)
  • March 15, 2018—KB4090912 Update for Windows 10 Mobile (OS Build 15254.313)
  • March 13, 2018—KB4088776 (OS Build 16299.309)
  • March 5, 2018—KB4090913 (OS Build 16299.251)
  • February 14, 2018—KB4077675 (OS Build 15254.248)
  • February 13, 2018—KB4074588 (OS Build 16299.248)
  • January 31, 2018—KB4058258 (OS Build 16299.214)
  • January 18, 2018—KB4073291 (OS Build 16299.201)
  • January 5, 2018—KB4073117 (OS Build 15254.158)
  • January 3, 2018—KB4056892 (OS Build 16299.192)
  • December 12, 2017—KB4054517 (OS Build 16299.125)
  • December 12, 2017—KB4056342 Update for Windows 10 Mobile (OS Build 15254.124)
  • November 30, 2017—KB4051963 (OS Build 16299.98)
  • November 14, 2017—KB4048955 (OS Build 16299.64)
  • November 14, 2017—KB4052314 (OS Build 15254.12)
  • October 17, 2017—KB4043961 (OS Build 16299.19)
  • Windows 10, version 1703 update history
  • March 9, 2021—KB5000812 (OS Build 15063.2679)
  • February 9, 2021—KB4601330 (OS Build 15063.2642)
  • January 12, 2021—KB4599208 (OS Build 15063.2614)
  • December 8, 2020—KB4592473 (OS Build 15063.2584)
  • November 10, 2020—KB4586782 (OS Build 15063.2554)
  • October 13, 2020—KB4580370 (OS Build 15063.2525)
  • September 8, 2020—KB4577021 (OS Build 15063.2500)
  • August 11, 2020—KB4571689 (OS Build 15063.2467)
  • July 14, 2020—KB4565499 (OS Build 15063.2439)
  • June 18, 2020—KB4567516 (OS Build 15063.2411)
  • June 9, 2020—KB4561605 (OS Build 15063.2409)
  • May 12, 2020—KB4556804 (OS Build 15063.2375)
  • April 14, 2020—KB4550939 (OS Build 15063.2346)
  • March 10, 2020—KB4540705 (OS Build 15063.2313)
  • February 11, 2020—KB4537765 (OS Build 15063.2284)
  • January 14, 2020—KB4534296 (OS Build 15063.2254)
  • December 10, 2019—KB4530711 (OS Build 15063.2224)
  • November 12, 2019—KB4525245 (OS Build 15063.2172)
  • October 8, 2019—KB4520010 (OS Build 15063.2108)
  • October 3, 2019—KB4524151 (OS Build 15063.2079)
  • September 24, 2019—KB4516059 (OS Build 15063.2078)
  • September 23, 2019—KB4522011 (OS Build 15063.2046)
  • September 10, 2019—KB4516068 (OS Build 15063.2045)
  • August 17, 2019—KB4512474 (OS Build 15063.2021)
  • August 13, 2019—KB4512507 (OS Build 15063.1988)
  • July 16, 2019—KB4507467 (OS Build 15063.1955)
  • July 9, 2019—KB4507450 (OS Build 15063.1928)
  • June 26, 2019—KB4509476 (OS Build 15063.1898)
  • June 18, 2019—KB4503289 (OS Build 15063.1897)
  • June 11, 2019—KB4503279 (OS Build 15063.1868)
  • May 28, 2019—KB4499162 (OS Build 15063.1839)
  • May 19, 2019—KB4505055 (OS Build 15063.1808)
  • May 14, 2019—KB4499181 (OS Build 15063.1805)
  • May 2, 2019—KB4502112 (OS Build 15063.1785)
  • April 25, 2019—KB4493436 (OS Build 15063.1784)
  • April 9, 2019—KB4493474 (OS Build 15063.1746)
  • March 19, 2019—KB4489888 (OS Build 15063.1716)
  • March 12, 2019—KB4489871 (OS Build 15063.1689)
  • February 19, 2019—KB4487011 (OS Build 15063.1659)
  • February 12, 2019—KB4487020 (OS Build 15063.1631)
  • January 15, 2019—KB4480959 (OS Build 15063.1596)
  • January 8, 2019—KB4480973 (OS Build 15063.1563)
  • December 19, 2018—KB4483230 (OS Build 15063.1508)
  • December 11, 2018—KB4471327 (OS Build 15063.1506)
  • November 27, 2018—KB4467699 (OS Build 15063.1478)
  • November 13, 2018—KB4467696 (OS Build 15063.1446)
  • October 18, 2018—KB4462939 (OS Build 15063.1418)
  • October 9, 2018—KB4462937 (OS Build 15063.1387)
  • September 20, 2018—KB4457141 (OS Build 15063.1358)
  • September 11, 2018—KB4457138 (OS Build 15063.1324)
  • August 30, 2018—KB4343889 (OS Build 15063.1292)
  • August 14, 2018—KB4343885 (OS Build 15063.1266)
  • July 24, 2018—KB4338827 (OS Build 15063.1235)
  • July 16, 2018—KB4345419 (OS Build 15063.1209)
  • July 10, 2018—KB4338826 (OS Build 15063.1206)
  • June 21, 2018—KB4284830 (OS Build 15063.1182)
  • June 12, 2018—KB4284874 (OS Build 15063.1155)
  • May 17, 2018—KB4103722 (OS Build 15063.1112)
  • May 8, 2018—KB4103731 (OS Build 15063.1088)
  • April 17, 2018—KB4093117 (OS Build 15063.1058)
  • April 10, 2018—KB4093107 (OS Build 15063.1029)
  • March 22, 2018—KB4088891 (OS Build 15063.994)
  • March 13, 2018—KB4088782 (OS Build 15063.966 and 15063.968)
  • March 8, 2018—KB4092077 (OS Build 15063.936)
  • February 22, 2018—KB4077528 (OS Build 15063.936)
  • February 13, 2018—KB4074592 (OS Build 15063.909)
  • January 17, 2018—KB4057144 (OS Build 15063.877)
  • January 3, 2018—KB4056891 (OS Build 15063.850)
  • December 12, 2017—KB4053580 (OS Build 15063.786)
  • November 22, 2017—KB4055254 (OS Build 15063.729)
  • November 14, 2017—KB4048954 (OS Build 15063.726 and 15063.728)
  • November 2, 2017—KB4049370 (OS Build 15063.675)
  • October 10, 2017—KB4041676 (OS Build 15063.674)
  • September 25, 2017—KB4040724 (OS Build 15063.632)
  • September 12, 2017—KB4038788 (OS Build 15063.608)
  • August 8, 2017—KB4034674 (OS Build 15063.540)
  • July 31, 2017—KB4032188 (OS Build 15063.502)
  • July 11, 2017—KB4025342 (OS Build 15063.483)
  • June 27, 2017—KB4022716 (OS Build 15063.447)
  • June 13, 2017—KB4022725 (OS Build 15063.413 and 15063.414)
  • May 25, 2017—KB4020102 (OS Build 15063.332)
  • May 9, 2017—KB4016871 (OS Build 15063.296 and 15063.297)
  • April 25, 2017—KB4016240 (OS Build 15063.250)
  • April 11, 2017—KB4015583 (OS Build 15063.138)
  • April 5, 2017—KB4016251 (OS Build 15063.13)
  • Windows 10, version 1607 and Windows Server 2016 update history
  • December 12, 2023—KB5033373 (OS Build 14393.6529)
  • November 14, 2023—KB5032197 (OS Build 14393.6452)
  • October 10, 2023—KB5031362 (OS Build 14393.6351)
  • September 12, 2023—KB5030213 (OS Build 14393.6252)
  • August 8, 2023—KB5029242 (OS Build 14393.6167)
  • July 11, 2023—KB5028169 (OS Build 14393.6085)
  • June 23, 2023—KB5028623 (OS Build 14393.5996) Out-of-band
  • June 13, 2023—KB5027219 (OS Build 14393.5989)
  • May 9, 2023—KB5026363 (OS Build 14393.5921)
  • April 11, 2023—KB5025228 (OS Build 14393.5850)
  • March 14, 2023—KB5023697 (OS Build 14393.5786)
  • February 14, 2023—KB5022838 (OS Build 14393.5717)
  • January 10, 2023—KB5022289 (OS Build 14393.5648)
  • December 13, 2022—KB5021235 (OS Build 14393.5582)
  • November 17, 2022—KB5021654 (OS Build 14393.5502) Out-of-band
  • November 8, 2022—KB5019964 (OS Build 14393.5501)
  • October 18, 2022—KB5020439 (OS Build 14393.5429) Out-of-band
  • October 11, 2022—KB5018411 (OS Build 14393.5427)
  • September 13, 2022—KB5017305 (OS Build 14393.5356)
  • August 9, 2022—KB5016622 (OS Build 14393.5291)
  • July 12, 2022—KB5015808 (OS Build 14393.5246)
  • June 14, 2022—KB5014702 (OS Build 14393.5192)
  • May 19, 2022—KB5015019 (OS Build 14393.5127) Out-of-band
  • May 10, 2022—KB5013952 (OS Build 14393.5125)
  • April 12, 2022—KB5012596 (OS Build 14393.5066)
  • March 8, 2022—KB5011495 (OS Build 14393.5006) - EXPIRED
  • February 8, 2022—KB5010359 (OS Build 14393.4946) - EXPIRED
  • January 17, 2022—KB5010790 (OS Build 14393.4889) Out-of-band
  • January 11, 2022—KB5009546 (OS Build 14393.4886) - EXPIRED
  • January 5, 2022—KB5010195 (OS Build 14393.4827) Out-of-band
  • December 14, 2021—KB5008207 (OS Build 14393.4825) - EXPIRED
  • November 14, 2021—KB5008601 (OS Build 14393.4771) Out-of-band
  • November 9, 2021—KB5007192 (OS Build 14393.4770) - EXPIRED
  • October 12, 2021—KB5006669 (OS Build 14393.4704) - EXPIRED
  • September 14, 2021—KB5005573 (OS Build 14393.4651) - EXPIRED
  • August 10, 2021—KB5005043 (OS Build 14393.4583) - EXPIRED
  • July 29, 2021—KB5005393 (OS Build 14393.4532) Out-of-band
  • July 13, 2021—KB5004238 (OS Build 14393.4530) - EXPIRED
  • July 7, 2021—KB5004948 (OS Build 14393.4470) Out-of-band - EXPIRED
  • June 8, 2021—KB5003638 (OS Build 14393.4467) - EXPIRED
  • May 11, 2021—KB5003197 (OS Build 14393.4402) - EXPIRED
  • April 13, 2021—KB5001347 (OS Build 14393.4350) - EXPIRED
  • March 18, 2021—KB5001633 (OS Build 14393.4288) Out-of-band
  • March 9, 2021—KB5000803 (OS Build 14393.4283) - EXPIRED
  • February 9, 2021—KB4601318 (OS Build 14393.4225)
  • January 12, 2021—KB4598243 (OS Build 14393.4169)
  • December 8, 2020—KB4593226 (OS Build 14393.4104)
  • November 19, 2020—KB4594441 (OS Build 14393.4048) Out-of-band
  • November 10, 2020—KB4586830 (OS Build 14393.4046)
  • October 13, 2020—KB4580346 (OS Build 14393.3986)
  • September 8, 2020—KB4577015 (OS Build 14393.3930)
  • August 11, 2020—KB4571694 (OS Build 14393.3866)
  • July 14, 2020—KB4565511 (OS Build 14393.3808)
  • June 18, 2020—KB4567517 (OS Build 14393.3755)
  • June 9, 2020—KB4561616 (OS Build 14393.3750)
  • May 12, 2020—KB4556813 (OS Build 14393.3686)
  • April 21, 2020—KB4550947 (OS Build 14393.3659)
  • April 14, 2020—KB4550929 (OS Build 14393.3630)
  • March 17, 2020—KB4541329 (OS Build 14393.3595)
  • March 10, 2020—KB4540670 (OS Build 14393.3564)
  • February 25, 2020—KB4537806 (OS Build 14393.3542)
  • February 11, 2020—KB4537764 (OS Build 14393.3504)
  • January 23, 2020—KB4534307 (OS Build 14393.3474)
  • January 14, 2020—KB4534271 (OS Build 14393.3443)
  • December 10, 2019—KB4530689 (OS Build 14393.3384)
  • November 12, 2019—KB4525236 (OS Build 14393.3326)
  • October 15, 2019—KB4519979 (OS Build 14393.3300)
  • October 8, 2019—KB4519998 (OS Build 14393.3274)
  • October 3, 2019—KB4524152 (OS Build 14393.3243)
  • September 24, 2019—KB4516061 (OS Build 14393.3242)
  • September 23, 2019—KB4522010 (OS Build 14393.3206)
  • September 10, 2019—KB4516044 (OS Build 14393.3204)
  • August 17, 2019—KB4512495 (OS Build 14393.3181)
  • August 13, 2019—KB4512517 (OS Build 14393.3144)
  • July 16, 2019—KB4507459 (OS Build 14393.3115)
  • July 9, 2019—KB4507460 (OS Build 14393.3085)
  • June 27, 2019—KB4509475 (OS Build 14393.3056)
  • June 18, 2019—KB4503294 (OS Build 14393.3053)
  • June 11, 2019—KB4503267 (OS Build 14393.3025)
  • May 23, 2019—KB4499177 (OS Build 14393.2999)
  • May 19, 2019—KB4505052 (OS Build 14393.2972)
  • May 14, 2019—KB4494440 (OS Build 14393.2969)
  • April 25, 2019—KB4493473 (OS Build 14393.2941)
  • April 9, 2019—KB4493470 (OS Build 14393.2906)
  • March 19, 2019—KB4489889 (OS Build 14393.2879)
  • March 12, 2019—KB4489882 (OS Build 14393.2848)
  • February 19, 2019—KB4487006 (OS Build 14393.2828)
  • February 12, 2019—KB4487026 (OS Build 14393.2791)
  • January 17, 2019—KB4480977 (OS Build 14393.2759)
  • January 8, 2019—KB4480961 (OS Build 14393.2724)
  • December 19, 2018—KB4483229 (OS Build 14393.2670)
  • December 11, 2018—KB4471321 (OS Build 14393.2665)
  • December 3, 2018—KB4478877 (OS Build 14393.2641)
  • November 27, 2018—KB4467684 (OS Build 14393.2639)
  • November 13, 2018—KB4467691 (OS Build 14393.2608)
  • October 18, 2018—KB4462928 (OS Build 14393.2580)
  • October 9, 2018—KB4462917 (OS Build 14393.2551)
  • September 20, 2018—KB4457127 (OS Build 14393.2515)
  • September 11, 2018—KB4457131 (OS Build 14393.2485)
  • August 30, 2018—KB4343884 (OS Build 14393.2457)
  • August 14, 2018—KB4343887 (OS Build 14393.2430)
  • July 30, 2018 - KB4346877 (OS Build 14393.2396)
  • July 24, 2018—KB4338822 (OS Build 14393.2395)
  • July 16, 2018—KB4345418 (OS Build 14393.2368)
  • July 10, 2018—KB4338814 (OS Build 14393.2363)
  • June 21, 2018—KB4284833 (OS Build 14393.2339)
  • June 12, 2018—KB4284880 (OS Build 14393.2312)
  • May 17, 2018—KB4103720 (OS Build 14393.2273)
  • May 8, 2018—KB4103723 (OS Build 14393.2248)
  • April 17, 2018—KB4093120 (OS Build 14393.2214)
  • April 10, 2018—KB4093119 (OS Build 14393.2189)
  • March 29, 2018—KB4096309 (OS Build 14393.2156)
  • March 22, 2018—KB4088889 (OS Build 14393.2155)
  • March 13, 2018—KB4088787 (OS Build 14393.2125 and 14393.2126)
  • February 22, 2018—KB4077525 (OS Build 14393.2097)
  • February 13, 2018—KB4074590 (OS Build 14393.2068)
  • January 17, 2018—KB4057142 (OS Build 14393.2034)
  • January 3, 2018—KB4056890 (OS Build 14393.2007)
  • December 12, 2017—KB4053579 (OS Build 14393.1944)
  • November 27, 2017—KB4051033 (OS Build 14393.1914)
  • November 14, 2017—KB4048953 (OS Build 14393.1884)
  • November 2, 2017—KB4052231 (OS Build 14393.1797)
  • October 17, 2017—KB4041688 (OS Build 14393.1794)
  • October 10, 2017—KB4041691 (OS Build 14393.1770)
  • September 28, 2017—KB4038801 (OS Build 14393.1737)
  • September 12, 2017—KB4038782 (OS Build 14393.1715)
  • August 28, 2017—KB4039396 (OS Build 14393.1670)
  • August 16, 2017—KB4034661 (OS Build 14393.1613)
  • August 8, 2017—KB4034658 (OS Build 14393.1593)
  • August 7, 2017—KB4038220 (OS Build 14393.1537)
  • July 18, 2017—KB4025334 (OS Build 14393.1532)
  • July 11, 2017—KB4025339 (OS Build 14393.1480)
  • June 27, 2017—KB4022723 (OS Build 14393.1378)
  • June 13, 2017—KB4022715 (OS Build 14393.1358)
  • May 26, 2017—KB4023680 (OS Build 14393.1230)
  • May 9, 2017—KB4019472 (OS Build 14393.1198)
  • April 11, 2017—KB4015217 (OS Build 14393.1066 and 14393.1083)
  • March 22, 2017—KB4016635 (OS Build 14393.970)
  • March 20, 2017—KB4015438 (OS Build 14393.969)
  • March 14, 2017—KB4013429 (OS Build 14393.953)
  • January 30, 2017—KB4010672 (OS Build 14393.729)
  • January 26, 2017—KB 3216755 (OS Build 14393.726)
  • January 10, 2017—KB3213986 (OS Build 14393.693)
  • December 13, 2016 — KB3206632 (OS Build 14393.571)
  • December 9, 2016 — KB3201845 (OS Build 14393.479)
  • November 9, 2016 — KB3200970 (OS Build 14393.448)
  • November 8, 2016 — KB3200970 (OS Build 14393.447)
  • October 27, 2016 — KB3197954 (OS Build 14393.351)
  • October 11, 2016 — KB3194798 (OS Build 14393.321)
  • September 29, 2016 — KB3194496 (OS Builds 14393.222)
  • September 20, 2016 — KB3193494 (OS Builds 14393.187 and 14393.189)
  • September 13, 2016 — KB3189866 (OS Builds 14393.187 and 14393.189)
  • August 31, 2016 — KB3176938 (OS Build 14393.105)
  • August 23, 2016 — KB3176934 (OS Build 14393.82)
  • August 9, 2016 — KB3176495 (OS Build 14393.51)
  • August 2, 2016 — KB3176929 (OS Build 14393.10)
  • Windows 10, version 1511 update history
  • April 10, 2018—KB4093109 (OS Build 10586.1540)
  • March 13, 2018—KB4088779 (OS Build 10586.1478)
  • February 13, 2018—KB4074591 (OS Build 10586.1417)
  • January 18, 2018—KB4075200 (OS Build 10586.1358)
  • January 3, 2018—KB4056888 (OS Build 10586.1356)
  • December 12, 2017—KB4053578 (OS Build 10586.1295)
  • November 14, 2017—KB4048952 (OS Build 10586.1232)
  • November 2, 2017—KB4052232 (OS Build 10586.1177)
  • October 10, 2017—KB4041689 (OS Build 10586.1176)
  • September 12, 2017—KB4038783 (OS Build 10586.1106)
  • August 8, 2017—KB4034660 (OS Build 10586.1045)
  • July 11, 2017—KB4025344 (OS Build 10586.1007)
  • June 27, 2017—KB4032693 (OS Build 10586.965)
  • June 13, 2017—KB4022714 (OS Build 10586.962)
  • May 9, 2017—KB4019473 (OS Build 10586.916)
  • April 11, 2017—KB4015219 (OS Build 10586.873)
  • March 22, 2017—KB4016636 (OS Build 10586.842)
  • March 14, 2017—KB4013198 (OS Build 10586.839)
  • January 10, 2017—KB3210721 (OS Build 10586.753)
  • December 13, 2016 — KB3205386 (OS Build 10586.713)
  • November 14, 2016 — KB3198586 (OS Build 10586.682)
  • November 8, 2016 — KB3198586 (OS Build 10586.679)
  • October 11, 2016 — KB3192441 (OS Build 10586.633)
  • September 13, 2016 — KB3185614 (OS Build 10586.589)
  • August 9, 2016 — KB3176493 (OS Build 10586.545)
  • July 12, 2016 — KB3172985 (OS Build 10586.494)
  • June 14, 2016 — KB3163018 (OS Build 10586.420)
  • May 10, 2016 — KB3156421 (OS Build 10586.318)
  • April 12, 2016 — KB3147458 (OS Build 10586.218)
  • March 8, 2016 — KB3140768 (OS Build 10586.164)
  • March 1, 2016 — KB3140743 (OS Build 10586.122)
  • February 9, 2016 — KB3135173 (OS Build 10586.104)
  • Windows 10 (initial version released July 2015) update history
  • December 12, 2023-KB5033379 (OS Build 10240.20345)
  • November 14, 2023-KB5032199 (OS Build 10240.20308)
  • October 10, 2023-KB5031377 (OS Build 10240.20232)
  • September 12, 2023-KB5030220 (OS Build 10240.20162)
  • August 8, 2023-KB5029259 (OS Build 10240.20107)
  • July 11, 2023-KB5028186 (OS Build 10240.20048)
  • June 23, 2023-KB5028622 (OS Build 10240.19986) Out-of-band
  • June 13, 2023-KB5027230 (OS Build 10240.19983)
  • May 9, 2023-KB5026382 (OS Build 10240.19926)
  • April 11, 2023-KB5025234 (OS Build 10240.19869)
  • March 14, 2023-KB5023713 (OS Build 10240.19805)
  • February 14, 2023-KB5022858 (OS Build 10240.19747)
  • January 10, 2023-KB5022297 (OS Build 10240.19685)
  • December 13, 2022-KB5021243 (OS Build 10240.19624)
  • November 8, 2022-KB5019970 (OS Build 10240.19567)
  • October 18, 2022-KB5020440 (OS Build 10240.19509) Out-of-band
  • October 11, 2022-KB5018425 (OS Build 10240.19507)
  • September 13, 2022-KB5017327 (OS Build 10240.19444)
  • August 9, 2022-KB5016639 (OS Build 10240.19387) - EXPIRED
  • July 12, 2022-KB5015832 (OS Build 10240.19360)
  • June 14, 2022-KB5014710 (OS Build 10240.19325) - EXPIRED
  • May 10, 2022-KB5013963 (OS Build 10240.19297) - EXPIRED
  • April 12, 2022-KB5012653 (OS Build 10240.19265) - EXPIRED
  • March 8, 2022-KB5011491 (OS Build 10240.19235) - EXPIRED
  • February 8, 2022-KB5010358 (OS Build 10240.19204) - EXPIRED
  • January 17, 2022-KB5010789 (OS Build 10240.19179) Out-of-band
  • January 11, 2022-KB5009585 (OS Build 10240.19177) - EXPIRED
  • December 14, 2021-KB5008230 (OS Build 10240.19145) - EXPIRED
  • November 9, 2021-KB5007207 (OS Build 10240.19119) - EXPIRED
  • October 12, 2021-KB5006675 (OS Build 10240.19086) - EXPIRED
  • September 14, 2021-KB5005569 (OS Build 10240.19060) - EXPIRED
  • August 10, 2021-KB5005040 (OS Build 10240.19022) - EXPIRED
  • July 13, 2021-KB5004249 (OS Build 10240.19003) - EXPIRED
  • July 6, 2021—KB5004950 (OS Build 10240.18969) Out-of-band - EXPIRED
  • June 8, 2021-KB5003687 (OS Build 10240.18967) - EXPIRED
  • May 11, 2021-KB5003172 (OS Build 10240.18932) - EXPIRED
  • April 13, 2021-KB5001340 (OS Build 10240.18906)
  • March 18, 2021-KB5001631 (OS Build 10240.18875) Out-of-band
  • March 9, 2021-KB5000807 (OS Build 10240.18874)
  • February 9, 2021-KB4601331 (OS Build 10240.18842)
  • January 12, 2021-KB4598231 (OS Build 10240.18818)
  • December 8, 2020-KB4592464 (OS Build 10240.18782)
  • November 10, 2020-KB4586787 (OS Build 10240.18756)
  • October 13, 2020-KB4580327 (OS Build 10240.18725)
  • September 8, 2020-KB4577049 (OS Build 10240.18696)
  • August 11, 2020-KB4571692 (OS Build 10240.18666)
  • July 14, 2020-KB4565513 (OS Build 10240.18638)
  • June 18, 2020-KB4567518 (OS Build 10240.18609)
  • June 9, 2020-KB4561649 (OS Build 10240.18608)
  • May 12, 2020-KB4556826 (OS Build 10240.18575)
  • April 14, 2020-KB4550930 (OS Build 10240.18545)
  • March 10, 2020-KB4540693 (OS Build 10240.18519)
  • February 11, 2020-KB4537776 (OS Build 10240.18486)
  • January 14, 2020-KB4534306 (OS Build 10240.18453)
  • December 10, 2019-KB4530681 (OS Build 10240.18427)
  • November 12, 2019-KB4525232 (OS Build 10240.18395)
  • October 8, 2019-KB4520011 (OS Build 10240.18368)
  • October 3, 2019-KB4524153 (OS Build 10240.18335)
  • September 23, 2019-KB4522009 (OS Build 10240.18334)
  • September 10, 2019-KB4516070 (OS Build 10240.18333)
  • August 17, 2019-KB4517276 (OS Build 10240.18308)
  • August 13, 2019-KB4512497 (OS Build 10240.18305)
  • July 9, 2019-KB4507458 (OS Build 10240.18275)
  • June 11, 2019-KB4503291 (OS Build 10240.18244)
  • May 19, 2019-KB4505051 (OS Build 10240.18218)
  • May 14, 2019-KB4499154 (OS Build 10240.18215)
  • April 25, 2019-KB4498375 (OS Build 10240.18187)
  • April 9, 2019-KB4493475 (OS Build 10240.18186)
  • March 12, 2019-KB4489872 (OS Build 10240.18158)
  • February 21, 2019-KB4491101 (OS Build 10240.18135)
  • February 12, 2019-KB4487018 (OS Build 10240.18132)
  • January 8, 2019-KB4480962 (OS Build 10240.18094)
  • December 19, 2018-KB4483228 (OS Build 10240.18064)
  • December 11, 2018-KB4471323 (OS Build 10240.18063)
  • November 13, 2018-KB4467680 (OS Build 10240.18036)
  • October 9, 2018-KB4462922 (OS Build 10240.18005)
  • September 11, 2018-KB4457132 (OS Build 10240.17976)
  • August 14, 2018—KB4343892 (OS Build 10240.17946)
  • July 16, 2018—KB4345455 (OS Build 10240.17918)
  • July 10, 2018—KB4338829 (OS Build 10240.17914)
  • June 12, 2018—KB4284860 (OS Build 10240.17889)
  • May 8, 2018—KB4103716 (OS Build 10240.17861)
  • April 10, 2018—KB4093111 (OS Build 10240.17831)
  • March 13, 2018—KB4088786 (OS Build 10240.17797)
  • February 13, 2018—KB4074596 (OS Build 10240.17770)
  • January 31, 2018—KB4077735 (OS Build 10240.17741)
  • January 18, 2018—KB4075199 (OS Build 10240.17741)
  • January 3, 2018—KB4056893 (OS Build 10240.17738)
  • December 12, 2017—KB4053581 (OS Build 10240.17709)
  • November 14, 2017—KB4048956 (OS Build 10240.17673)
  • October 10, 2017—KB4042895 (OS Build 10240.17643)
  • September 12, 2017—KB4038781 (OS Build 10240.17609)
  • August 8, 2017—KB4034668 (OS Build 10240.17533)
  • July 11, 2017—KB4025338 (OS Build 10240.17488)
  • June 27, 2017—KB4032695 (OS Build 10240.17446)
  • June 13, 2017—KB4022727 (OS Build 10240.17443)
  • May 9, 2017—KB4019474 (OS Build 10240.17394)
  • April 11, 2017—KB4015221 (OS Build 10240.17354)
  • March 22, 2017—KB4016637 (OS Build 10240.17320)
  • March 14, 2017—KB4012606 (OS Build 10240.17319)
  • January 10, 2017—KB3210720 (OS Build 10240.17236)
  • December 13, 2016 — KB3205383 (OS Build 10240.17202)
  • November 8, 2016 — KB3198585 (OS Build 10240.17190)
  • October 11, 2016 — KB3192440 (OS Build 10240.17146)
  • September 20, 2016 — KB3193821 (OS Build 10240.17113)
  • September 13, 2016 — KB3185611 (OS Build 10240.17113)
  • August 9, 2016 — KB3176492 (OS Build 10240.17071)
  • July 12, 2016 — KB3163912 (OS Build 10240.17024)
  • June 14, 2016 — KB3163017 (OS Build 10240.16942)
  • May 10, 2016 — KB3156387 (OS Build 10240.16854)
  • April 12, 2016 — KB3147461 (OS Build 10240.16769)
  • March 8, 2016 — KB3140745 (OS Build 10240.16725)
  • February 9, 2016 — KB3135174 (OS Build 10240.16683)

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Release Date:

OS Builds 19044.3803 and 19045.3803

11/16/23 IMPORTANT Because of minimal operations during the Western holidays and the upcoming new year, there won’t be a non-security preview release for the month of December 2023. There will be a monthly security release for December 2023. Normal monthly servicing for both security and non-security preview releases will resume in January 2024. 

For information about Windows update terminology, see the article about the  types of Windows updates  and the  monthly quality update types . For an overview of Windows 10, version 22H2, see its  update history page . 

Note  Follow  @WindowsUpdate  to find out when new content is published to the Windows release health dashboard.

This update addresses security issues for your Windows operating system. 

Improvements 

Note  To view the list of addressed issues, click or tap the OS name to expand the collapsible section.

Windows 10, version 22H2

Important:  Use EKB  KB5015684 to update to Windows 10, version 22H2.

This security update includes quality improvements. Key changes include: 

This build includes all the improvements from the supported Windows 10, version 21H2 editions.

No additional issues are documented for this release. 

Windows 10, version 21H2 editions: Windows 10 Enterprise and Education, Windows 10 IoT Enterprise, and Windows 10 Enterprise multi-session

Important:  Use EKB  KB5003791 to update to Windows 10, version 21H2 on supported editions.

This security update includes quality improvements that were a part of update  KB5032278  (released November 30, 2023). When you install this KB:

This update makes miscellaneous security improvements to internal OS functionality. No additional issues were documented for this release.

If you installed earlier updates, only the new updates contained in this package will be downloaded and installed on your device.  

For more information about security vulnerabilities, please refer to the new Security Update Guide website and the December 2023 Security Updates . 

Windows 10 servicing stack update - 19044.3745 and 19045.3745

This update makes quality improvements to the servicing stack, which is the component that installs Windows updates. Servicing stack updates (SSU) ensure that you have a robust and reliable servicing stack so that your devices can receive and install Microsoft updates.

Known issues in this update

How to get this update.

Before installing this update

Microsoft now combines the latest servicing stack update (SSU) for your operating system with the latest cumulative update (LCU). For general information about SSUs, see Servicing stack updates  and  Servicing Stack Updates (SSU): Frequently Asked Questions .

Prerequisite:

Based on your installation scenario, choose one of the following:

For offline OS image servicing:

If your image does not have the March 22, 2022 ( KB5011543 ) or later LCU, you must install the special standalone May 10, 2022 SSU ( KB5014032 ) before installing this update.

For Windows Server Update Services (WSUS) deployment or when installing the standalone package from Microsoft Update Catalog: 

If your devices do not have the May 11, 2021 ( KB5003173 ) or later LCU, you must install the special standalone August 10, 2021 SSU ( KB5005260 ) before installing this update.

Install this update

If you want to remove the LCU

To remove the LCU after installing the combined SSU and LCU package, use the DISM/Remove-Package command line option with the LCU package name as the argument. You can find the package name by using this command: DISM /online /get-packages .

Running Windows Update Standalone Installer ( wusa.exe ) with the /uninstall switch on the combined package will not work because the combined package contains the SSU. You cannot remove the SSU from the system after installation.

File information

For a list of the files that are provided in this update, download the  file information for cumulative update 5033372 .

For a list of the files that are provided in the servicing stack update, download the  file information for the SSU - versions 19044.3745 and 19045.3745 . 

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  1. SUMMARY OF ZERO FAIL: ZERO FAIL: The rise and fall of the secret

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  3. Review: Zero Fail

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  4. Zero Fail: The Rise and Fall of the Secret Service

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COMMENTS

  1. Book review of Zero Fail: The Rise and Fall of the Secret Service by

    Book review of Zero Fail: The Rise and Fall of the Secret Service by Carol Leonnig - The Washington Post Advertisement This article was published more than 2 years ago Outlook The 'frat boy...

  2. Zero Fail review: US Secret Service as presidential protectors

    Zero Fail review: US Secret Service as presidential protectors - and drunken frat boys | Books | The Guardian Marine One carrying Joe Biden departs from the South Lawn of the White House...

  3. The Many Blunders of the Secret Service

    "Zero Fail," a history of the agency by the Washington Post reporter Carol Leonnig, is a devastating catalog of jaw-dropping incompetence, ham-fisted mismanagement and frat-boy bacchanalia.

  4. ZERO FAIL

    New York Times Bestseller IndieBound Bestseller Pulitzer Prize-winning Washington Post reporter Leonnig paints a damning portrait of a federal agency in crisis. The Secret Service was born after the failure of a bodyguard to protect Abraham Lincoln from an assassin's bullet.

  5. In 'Zero Fail,' Carol Leonnig Says Secret Service Is Underfunded And

    In her new book, Zero Fail: The Rise and Fall of the Secret Service, Leonnig charts the agency's "chronic, ridiculously large mission," which includes protecting U.S. political leaders and their ...

  6. Zero Fail: The Rise and Fall of the Secret Service

    8,295 ratings1,008 reviews Goodreads Choice Award Nominee for Best History & Biography (2021) The first definitive account of the rise and fall of the Secret Service, from the Kennedy assassination to the ongoing scandals under Obama and Trump--by Pulitzer Prize winner and #1 New York Times bestselling co-author of A Very Stable Genius

  7. Book Marks reviews of Zero Fail: The Rise and Fall of the Secret

    Zero Fail isn't an easy read: Weighing in at nearly 500 pages of text, its sheer exhaustiveness is at times exhausting, and Leonnig struggles to bring life to what can feel like an unending chronicle of failures and missteps.

  8. Review: Zero Fail

    In "Zero Fail: The Rise And Fall Of The Secret Service", Leonnig uncovers the agency's mistakes and dirty secrets in a monumental exposition that even includes how "the Secret Service...

  9. Zero Fail: The Rise and Fall of the Secret Service

    Author: Carol Leonnig Publisher: Random House, 2021. 532 pages Reviewer: Rhodri Jeffreys-Jones ǀ November 2021 Zero Fail has the characteristics of a book written by a journalist who is a triple Pulitzer Prize-winner. Its author, Carol Leonnig, writes for the Washington Post.

  10. Zero Fail: The Rise and Fall of the Secret Service|Paperback

    By Barack Obama's presidency, the once-proud Secret Service was running on fumes and beset by mistakes and alarming lapses in judgment: break-ins at the White House, an armed gunman firing into the windows of the residence while confused agents stood by, and a massive prostitution scandal among agents in Cartagena, to name just a few.

  11. Zero Fail: The Rise and Fall of the Secret... by Leonnig, Carol

    Paperback. $20.00 34 Used from $2.23 26 New from $13.43. NEW YORK TIMES BESTSELLER • "This is one of those books that will go down as the seminal work—the determinative work—in this field. . . . Terrifying."—Rachel Maddow. The first definitive account of the rise and fall of the Secret Service, from the Kennedy assassination to the ...

  12. Zero Fail: Déjà vu All Over Again

    As someone who has written extensively about the Secret Service, especially the Kennedy years, I was looking forward to 3-time Pulitzer Prize winning author Carol Leonnig's hyped book Zero Fail.While this is not a review of her book, per se, it is a tale of disappointment and how I was once again the victim of some sophisticated and sinister hacking, which directly affected my books and my work.

  13. Amazon.com: Customer reviews: Zero Fail: The Rise and Fall of the

    Zero Fail: The Rise and Fall of the Secret Service by Carol Leonnig Write a review How customer reviews and ratings work Top positive review All positive reviews › Jo Manning, Published Author Yeah, the truth hurts! Reviewed in the United States 🇺🇸 on June 25, 2021

  14. All Book Marks reviews for Zero Fail: The Rise and Fall of the Secret

    Zero Fail isn't an easy read: Weighing in at nearly 500 pages of text, its sheer exhaustiveness is at times exhausting, and Leonnig struggles to bring life to what can feel like an unending chronicle of failures and missteps. There are simply too many characters jostling for attention in a book that covers more than six decades, and even ...

  15. Zero Fail: The Rise and Fall of the Secret Service Kindle Edition

    The first definitive account of the rise and fall of the Secret Service, from the Kennedy assassination to the alarming mismanagement of the Obama and Trump years, right up to the insurrection at the Capitol on January 6—by the Pulitzer Prize winner and #1 New York Times bestselling co-author of A Very Stable Genius and I Alone Can Fix It

  16. Book review: 'Zero Fail'

    "Zero Fail: The Rise and Fall of the Secret Service" by Carol Leonnig. Random House. 532 pp. $30. Review provided by The Washington Post.

  17. Book excerpt: "Zero Fail: The Rise and Fall of the Secret Service"

    In her new book, "Zero Fail: The Rise and Fall of the Secret Service" (Random House), Pulitzer Prize-winning Washington Post reporter Carol Leonnig (co-author of the bestselling "A Very Stable ...

  18. Zero Fail: The Rise and Fall of the Secret Service (Random House Large

    "This book is a wake-up call, and a valuable study of a critically important agency." — The New York Times " Zero Fail is an important book, one that will ruffle feathers in need of ruffling and that will be useful to legislators, policymakers and historians alike." — The Washington Post "Here is journalism as a true and honest public service. . . .

  19. Zero Fail: The Rise and Fall of the Secret Service Hardcover

    — The New York Times " Zero Fail is an important book, one that will ruffle feathers in need of ruffling and that will be useful to legislators, policymakers and historians alike. ... This is a great book that reviews in detail the Secret service failures, the politics and the old boys club attitude that has severly hampered its role and ...

  20. Book Review: 'Zero at the Bone,' by Christian Wiman

    Much of "Zero at the Bone" is set a long way from Yale: in the hot, flat, scrubby towns of Texas where Wiman grew up, the apparent golden child of a deeply tarnished family, "my father ...

  21. Matt (Omaha, NE)'s review of Zero Fail: The Rise and Fall of the Secret

    Zero Fail can be incredibly frustrating in what it chooses to expound upon, and what it chooses to ignore. When a Cessna crashes on the White House lawn, it seems a good time to discuss the Secret Service's air defenses, or lack thereof, especially in the post-9/11 era of suicide flights.

  22. Zero Fail Summary of Key Ideas and Review

    4.1 (40 ratings) 26 mins Start your free trial Brief summary 'Zero Fail' by Carol Leonnig is an investigative non-fiction book that explores the evolution of the Secret Service, highlighting its successes and failures, and the challenges it faces in protecting US presidents and their families. Topics US History US Politics US Presidents

  23. The best books of 2023

    The best books of 2023. Illustration: Whooli Chen/The Guardian. From Paul Murray's brilliant tragicomedy to Barbra Streisand's epic memoir, Guardian critics pick the year's best fiction ...

  24. Poet Christian Wiman reflects on illness and faith in 'Zero at the Bone

    Christian Wiman is the author of more than a dozen books of poetry and prose. He's been a finalist for the National Book Critics Circle Award and served as editor of POETRY magazine. Poet and ...

  25. FT book award winner Amy Edmondson: Fail fast, fail often-mantras are

    To ask for help when you're in over your head.". Her latest book was also fuelled by Edmondson's annoyance with the casual "fail fast, fail often" approach that the likes of Musk ...

  26. Eight CEO priorities for 2024

    Here are eight priorities for CEOs in 2024. Click each card to learn more. Gen AI: The start of something big. Innovators dominate headlines. Scalers dominate markets. Technology's generational moment with generative AI: A CIO and CTO guide The organization of the future: Enabled by gen AI, driven by people. Outcompeting with technology.

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    OS Builds 19044.3803 and 19045.3803. IMPORTANT Because of minimal operations during the Western holidays and the upcoming new year, there won't be a non-security preview release for the month of December 2023. There will be a monthly security release for December 2023. Normal monthly servicing for both security and non-security preview ...

  28. Zero Fail: The Rise and Fall of the Secret... by Leonnig, Carol

    Paperback. $19.00 30 Used from $2.32 28 New from $13.43. NEW YORK TIMES BESTSELLER • "This is one of those books that will go down as the seminal work—the determinative work—in this field. . . . Terrifying."—Rachel Maddow. The first definitive account of the rise and fall of the Secret Service, from the Kennedy assassination to the ...

  29. Amazon.com: Customer reviews: Zero Fail: The Rise and Fall of the

    7,334 total ratings, 559 with reviews From the United States Jo Manning, Published Author Yeah, the truth hurts! Reviewed in the United States on June 25, 2021 Verified Purchase The review I wrote for the miamiartzine: An Investigative Look at the Failures of The U.S. Secret Service ... Washington Post Reporter Unleashes Many Secrets