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Troubleshooting Common Issues with Email Downloads on PCs: Expert Solutions

In today’s digital age, email has become an indispensable tool for communication. Whether it’s for personal or professional use, having a reliable email download for your PC is crucial. However, like any technology, issues can arise that hinder the smooth functioning of your email download. In this article, we will explore some common problems encountered by PC users when it comes to downloading emails and provide expert solutions to troubleshoot these issues.

Slow Download Speeds: Boosting Efficiency

One of the most frustrating problems users face when downloading emails on their PCs is slow download speeds. Waiting for minutes or even hours for an important email to be downloaded can be highly inconvenient. Luckily, there are several steps you can take to boost the efficiency of your email downloads.

Firstly, check your internet connection. A weak or unstable connection can significantly impact download speeds. Make sure you are connected to a stable network and consider resetting your router if necessary.

Another potential cause of slow download speeds is a cluttered inbox. Over time, your inbox may accumulate a large number of emails and attachments that can slow down the downloading process. Take some time to declutter your inbox by deleting unnecessary emails and organizing important ones into folders.

If these steps don’t improve the situation, consider optimizing your email client settings. Some clients offer options to adjust the number of simultaneous connections or set bandwidth limits specifically for downloads. Experiment with different settings until you find the configuration that works best for you.

Error Messages: Resolving Common Issues

Error messages during email downloads are not uncommon and can be quite frustrating if left unresolved. The good news is that most error messages have straightforward solutions.

One common error message is “Authentication Failed.” This typically means that there is an issue with entering the correct username or password for your email account. Double-check that you have entered them correctly and ensure that caps lock is off. If you are certain that the credentials are correct, try changing your email account password and update it in your email client settings.

Another common error message is “Server Unavailable” or “Connection Timed Out.” This indicates a problem with the server hosting your email account. In such cases, first, check if there are any known server outages by visiting the email provider’s website or contacting their support team. If there are no reported issues, try restarting your PC and router to refresh the connection.

If error messages persist despite troubleshooting, it may be worth considering alternative email clients or contacting your email provider’s support team for further assistance.

Security Concerns: Ensuring Safe Downloads

In today’s digital landscape, security is of paramount importance. When downloading emails on your PC, it is crucial to ensure that you are taking necessary precautions to protect yourself against potential threats.

First and foremost, always keep your antivirus software up to date. This will help detect and eliminate any malware or viruses that may be present in downloaded emails or attachments.

Be cautious when opening attachments from unknown senders or suspicious emails. Malicious files can damage your system or compromise sensitive information. Scan all attachments with antivirus software before opening them and delete anything that raises suspicion.

Additionally, never click on links in emails from unknown sources as they may lead to phishing websites designed to steal personal information. Instead, manually type URLs into your browser for added security.

By following these security measures and staying vigilant while downloading emails on your PC, you can minimize the risk of falling victim to cyber threats.

Compatibility Issues: Ensuring Smooth Integration

Another issue users often encounter when downloading emails on their PCs is compatibility problems between different email clients and operating systems. Emails may appear distorted or not display correctly due to formatting inconsistencies.

To address compatibility issues, make sure both your operating system and email client software are updated to the latest versions available. Developers often release updates to address compatibility issues and improve overall performance.

If you still encounter compatibility problems, consider using a different email client that is known for better compatibility with your operating system. Research and read reviews to find an email client that best suits your needs and provides a seamless integration experience.

In conclusion, downloading emails on PCs can sometimes be accompanied by various challenges. Slow download speeds, error messages, security concerns, and compatibility issues are common problems that users may face. However, armed with the expert solutions provided in this article, you can troubleshoot these issues effectively and enjoy a smooth email download experience on your PC.

This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.


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An Easy & Effective Solution for Your Windows PC Problems

Wise PC 1stAid is an efficient, intelligent troubleshooting tool that helps users find solutions to some common computer problems. That includes errors related to desktop icons, the task manager, web pages, broken links, unable to open registry editor (regedit) or task manager, slow internet connections, slow startup and slow PC. All these common PC problems will hence be easily solved by Wise PC 1stAid within several clicks.

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If your problem does not match with any problem suite listed, you can fill in a simple form here to submit your question and screenshot image, which will lead you to seek help on WiseCleaner Forum . The problem you submitted will be displayed as a post there, and our professional technicians and other users would be pleased to help you with unlimited technical support. You will get both a notification in Wise PC 1stAid and an email as soon as someone replied to your problem.

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A PC (Personal Computer) is considered as the solution center of all technical issues. But if that computer becomes the problem issue, then users need Online Computer Help . Apart from local PC solution center , users try to meet an experienced professional online.

There are many PC online help center on the internet for giving solution to PC users. But all PC online help centers cannot meet the actual demand of PC users. PCASTA is such kind of online PC help center which gives you the quick troubleshooting of your pc.

Computer or in general a PC (Personal Computer) is known to offer a complete package of superior hardware and incredibly fast task speed in comparison to a laptop. All of us are around PC systems.

Computers play a very vital part in our daily life like those are very much dependent on a computer to handle day-to-day task such as performing a print-out to store and process information quickly.

Since the technology of PC has developed in terms of improved computing dynamic capability, there are many benefits or advantages of using a PC.

Some of the Advantages of Using a Online Computer Help are: –

advantages online computer help

Increase Productivity : With the help of PC or Computers, you can increase your work productivity like storing data, writing essential emails, quick calculations, and many more.

High Speed : PC’s are known for its ability to perform calculations of any size or type within seconds. The units of speed Computers have nanoseconds and microseconds.

Accuracy : Apart from the calculations, most of the tasks a computer does are error-free with 100% accuracy.

Connect you to the world : Connecting a computer to the internet is what opens the power of the PC. It helps you connect with people from all around the world through emails, messages, or social media.

Storage : A PC can store a large amount of data given the size of its hard disk drive. It can store any data which it can read like images, documents, audio, and video files.

But, in many cases, a computer may face issues and can create trouble in performing tasks. In such a period, it is vital to reboot a PC to fix any minor problems otherwise if not familiar with the PC settings; a user can contact PC Online Help from PCASTA.

Common PC/Computer Problems

computer problem

Computer problems are bound to happen within the lifetime of a system. Sooner or later, no matter what type of PC you’ve it’ll create glitches & hitches at the time when you need it the most. The PC/Computer problems are divided into two-part Computer Hardware Problems and Computer Software Problems .

Computer Hardware Problems

  • Computer Auto-Shut Down
  • PC not starting
  • Blue Screen
  • PC Overheating issue
  • USB not supporting
  • Computer beeping problems
  • Keyboard, Mouse, Printer, or other external devices not working
  • LAN card not working
  • Black or Blank Monitor
  • Motherboard Problems

Computer Software Problems

  • Not enough space on PC
  • Computer won’t connect to the internet
  • Internet not working properly
  • Browser crashes
  • Internet Explorer is very slow
  • Download takes forever to complete
  • Popup ads on PC
  • Can’t open email attachments
  • Can’t find some of the old software and important files
  • Images, Videos, and Audios cannot open in the computer

Apparently, these are some of the standard hardware and software issues a user’s faces while using a PC/Computer. When you need help upon troubleshooting of any of the complications in your PC instantly, you may get help with the PCASTA support associate on it. These types of services can be found to maintain the health of your PC by providing troubleshooting choices.

About PCASTA Online Computer Help

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The vast majority of small and medium-sized companies do not have their own IT. And this is a risk . Lack of foresight, protection and reaction capacity can lead to alarming data losses, putting business continuity at serious risk.

As the costs of having a IT staff are high, the best solution is looking for online computer help, that is, outsourcing to an agency with computer and software solution specialists for each type of common computer problems, whether it’s with your Windows OS or a MAC.

Let the PCASTA online computer team help you without having to wait for someone to go and see what the problem is. We will be able to connect to your team from our offices to provide solutions as soon as possible.

PCASTA offers IT assistance to solve IT problems and expand capabilities for PC work. Giving a concerted or instantaneous service over the Internet.

PCASTA is oriented to cover the IT needs of small companies and freelancers who do not have an IT specialist on their staff. Instructing and performing work such as: Backup copies, computer optimization, cleaning of viruses and annoying windows, computer work, small programs to automate your repetitive or heavy work, recovery of lost files or emails, emergency computing, essential security, and classes of computing.

What PCASTA Can Offer?

why choose pcasta

In short, the lack of knowledge and advice can lead to a computer vulnerability in many SMEs. At PCASTA we take care of analyzing all the weaknesses of the company, putting the best remedies and offering solutions for every problem that arises on a day-to-day basis.


Get rid of annoying windows and programs. Don’t wait for them to take over your computer.


Configuration for copies, automatic or supervised. Never lose your important files.


Direct line with a computer scientist to help you with tasks, settings, programs, and whatever you need.


Make it easy to carry out tedious and repetitive tasks. Better that your computer works for you.


More performance by instructing you and optimizing your computer. Do more in less time and enjoy.


Your computer equipment has the power to do things you can’t imagine. Request assistance and take advantage of them.

Why Choose PCASTA PC Online Help

why us

Here at PCASTA for your online computer help , we do not claim ourselves as the PC repair technicians; instead, we consider ourselves as professional PC Online Help providers to any business or person. When you decide to work with us, you sign up for a lifetime of support for your systems without any long-term contracts. PCASTA has built a reputation for un-comprised PC Online Help support & services with 365 days guaranteed support. What makes us the best?

  • Certified Computer and Laptop Professionals
  • 100% On-call Support
  • Trustworthy and Honest PC Online Help Services
  • Software Replacements and Fixation
  • Unmatchable Safety and Security
  • Protection from Online Viruses, Malware, and Spyware
  • Fast Response to any requests
  • Pure English and Easy Terms to help you understand the problems
  • 365 days paramount support

The experienced professionals of PC have years of experience fixing technology-related issues with quick tips. Online PC help center of PCASTA will guide you with the best way of solving any PC errors. Facing problems PC problems, connect with PCASTA online chat support, and get the best solution for your problem from PCASTA.

The skilled, supportive, professional experts’ of PCASTA will diagnose your computer issues and troubleshooting network efficiently. So any online pc helps regarding software, anti-virus, printers, system, and this trusted website provides email support. Connect with us via our chat and get a solution.

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Computer Basics  - Basic Troubleshooting Techniques

Computer basics  -, basic troubleshooting techniques, computer basics basic troubleshooting techniques.

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Computer Basics: Basic Troubleshooting Techniques

Lesson 19: basic troubleshooting techniques.



Do you know what to do if your screen goes blank? What if you can't seem to close an application, or can't hear any sound from your speakers? Whenever you have a problem with your computer, don't panic! There are many basic troubleshooting techniques you can use to fix issues like this. In this lesson, we'll show you some simple things to try when troubleshooting, as well as how to solve common problems you may encounter.

General tips to keep in mind

There are many different things that could cause a problem with your computer. No matter what's causing the issue, troubleshooting will always be a process of trial and error —in some cases, you may need to use several different approaches before you can find a solution; other problems may be easy to fix. We recommend starting by using the following tips.

  • Write down your steps : Once you start troubleshooting, you may want to write down each step you take. This way, you'll be able to remember exactly what you've done and can avoid repeating the same mistakes. If you end up asking other people for help, it will be much easier if they know exactly what you've tried already.
  • Take notes about error messages : If your computer gives you an error message , be sure to write down as much information as possible. You may be able to use this information later to find out if other people are having the same error.


  • Restart the computer : When all else fails, restarting the computer is a good thing to try. This can solve a lot of basic issues you may experience with your computer.

Using the process of elimination

If you're having an issue with your computer, you may be able to find out what's wrong using the process of elimination . This means you'll make a list of things that could be causing the problem and then test them out one by one to eliminate them. Once you've identified the source of your computer issue, it will be easier to find a solution.

Let's say you're trying to print out invitations for a birthday party, but the printer won't print. You have some ideas about what could be causing this, so you go through them one by one to see if you can eliminate any possible causes.

First, you check the printer to see that it's turned on and plugged in to the surge protector . It is, so that's not the issue. Next, you check to make sure the printer's ink cartridge still has ink and that there is paper loaded in the paper tray . Things look good in both cases, so you know the issue has nothing to do with ink or paper.

Now you want to make sure the printer and computer are communicating correctly . If you recently downloaded an update to your operating system , it might interfere with the printer. But you know there haven't been any recent updates and the printer was working yesterday, so you'll have to look elsewhere.

You check the printer's USB cord and find that it's not plugged in. You must have unplugged it accidentally when you plugged something else into the computer earlier. Once you plug in the USB cord, the printer starts working again. It looks like this printer issue is solved!

This is just one example of an issue you might encounter while using a computer. In the rest of this lesson, we'll talk about other common computer problems and some ways to solve them.

Simple solutions to common problems

Most of the time, problems can be fixed using simple troubleshooting techniques, like closing and reopening the program. It's important to try these simple solutions before resorting to more extreme measures. If the problem still isn't fixed, you can try other troubleshooting techniques.

Problem: Power button will not start computer

  • Solution 1 : If your computer does not start , begin by checking the power cord to confirm that it is plugged securely into the back of the computer case and the power outlet.
  • Solution 2 : If it is plugged into an outlet, make sure it is a working outlet . To check your outlet, you can plug in another electrical device , such as a lamp .

surge protector

  • Solution 4 : If you are using a laptop , the battery may not be charged. Plug the AC adapter into the wall, then try to turn on the laptop. If it still doesn't start up, you may need to wait a few minutes and try again.

Problem: An application is running slowly

  • Solution 1 : Close and reopen the application.

Checking for updates

Problem: An application is frozen

Sometimes an application may become stuck, or frozen . When this happens, you won't be able to close the window or click any buttons within the application.

task manager in Windows 10

  • Solution 2 : Restart the computer. If you are unable to force quit an application, restarting your computer will close all open apps.

Problem: All programs on the computer run slowly

virus scanner

  • Solution 2 : Your computer may be running out of hard drive space. Try deleting any files or programs you don't need.
  • Solution 3 : If you're using a PC , you can run Disk Defragmenter . To learn more about Disk Defragmenter , check out our lesson on Protecting Your Computer .

Problem: The computer is frozen

Sometimes your computer may become completely unresponsive, or frozen . When this happens, you won't be able to click anywhere on the screen, open or close applications, or access shut-down options.

restarting Windows Explorer in Windows 10

  • Solution 3 : Press and hold the Power button. The Power button is usually located on the front or side of the computer, typically indicated by the power symbol . Press and hold the Power button for 5 to 10 seconds to force the computer to shut down.
  • Solution 4 : If the computer still won't shut down, you can unplug the power cable from the electrical outlet. If you're using a laptop, you may be able to remove the battery to force the computer to turn off. Note : This solution should be your last resort after trying the other suggestions above.

Problem: The mouse or keyboard has stopped working

wired mouse or keyboard

  • Solution 2 : If you're using a wireless mouse or keyboard, make sure it's turned on and that its batteries are charged.

Problem: The sound isn't working

  • Solution 1 : Check the volume level. Click the audio button in the top-right or bottom-right corner of the screen to make sure the sound is turned on and that the volume is up.
  • Solution 2 : Check the audio player controls. Many audio and video players will have their own separate audio controls. Make sure the sound is turned on and that the volume is turned up in the player.
  • Solution 3 : Check the cables. Make sure external speakers are plugged in, turned on, and connected to the correct audio port or a USB port. If your computer has color-coded ports, the audio output port will usually be green .

headphones and speakers

Problem: The screen is blank

  • Solution 1 : The computer may be in Sleep mode. Click the mouse or press any key on the keyboard to wake it.
  • Solution 2 : Make sure the monitor is plugged in and turned on .
  • Solution 3 : Make sure the computer is plugged in and turned on .
  • Solution 4 : If you're using a desktop, make sure the monitor cable is properly connected to the computer tower and the monitor.

Solving more difficult problems

If you still haven't found a solution to your problem, you may need to ask someone else for help. As an easy starting point, we'd recommend searching the Web . It's possible that other users have had similar problems, and solutions to these problems are often posted online. Also, if you have a friend or family member who knows a lot about computers, they may be able to help you.

Google search of Windows 10

Keep in mind that most computer problems have simple solutions, although it may take some time to find them. For difficult problems, a more drastic solution may be required, like reformatting your hard drive or reinstalling your operating system. If you think you might need a solution like this, we recommend consulting a professional first. If you're not a computer expert, it's possible that attempting these solutions could make the situation worse.



Top 10 Sites for Computer Troubleshooting and Tech Support

Things go wrong. When it is a computer it can bring our life to a standstill. Here are the top 10 troubleshooting sites for your tech problems on the web.

Yes, technology has come a long way in the last 15 years. But things still go wrong, and will probably continue to do so for all eternity.

Here at MakeUseOf, we try our best to fix all your problems., including inaccessible boot devices , critical processed that died , or unmountable boot volumes . But unfortunately, we can't cover everything. There's just too much stuff .

If you can't find the answer you're looking for on our site, you should a) let us know so we can write about it, then b) turn to other troubleshooting and tech support sites for the answer.

But which ones should be your first port of call? Here are the top 10 troubleshooting sites on the web.

1. Bleeping Computer Forums

Bleeping Computer isn't just a tech support site; it publishes plenty of tech news articles as well. However, if you're looking for some serious advice from knowledgeable tech geeks, head to the forums section.

The forums excel in supporting Windows and Mac, fixing hardware issues, providing security advice, and helping with software. There are also less-extensive sections for Linux, gaming, and mobile devices.

2. Computer Hope Forums

Computer Hope has been at the forefront of tech troubleshooting for years. I remember using its forums back in the pre-YouTube, pre-social media days.

The forums are Windows-centric. Mac and Linux issues are crammed into one board; Windows has several sub-categories. There are also some boards about tech skills. For instance, you can find people who are willing to help you with coding or web design.

The site also provides an excellent FAQ section. You'll find it under Other . It's the first place you should check out before making a new post.

3. Linux.com

Linux.com is a one-stop shop for everything about Linux. It's packed with news, it provides newsletters, and has plenty of tutorials. It's also the best place to go if you're struggling with any Linux-based issues.

The forums are suitable for both new users and long-time Linux lovers . Many of the most common distros have their own section, and there's an entire space specifically for beginners. It covers many the issues they'll probably encounter.

Be sure to check out the Q&A section too; you might be able to troubleshoot your problem without making a lengthy post.

4. Apple Support Communities

Similarly, one of the best ways to get help for your Apple device is to head to the company's official site.

Called Support Communities , you'll find people chatting about every piece of hardware Apple has released. There are also dedicated spaces for iTunes and other Mac software that you might have issues with.

And remember, if you can't find the answer you're looking for, click Contact Support at the bottom of the page. You can have a live text chat with an Apple technician.

5. Microsoft Community

With more than 85 percent of the world's population using Windows, and countless more using other Microsoft apps and services like Office, Skype, and OneDrive, it should be no surprise to learn the official Microsoft Community is a busy place.

To use the communities, you can browse by section or enter your search term in the box at the top. If you can't find the help you need, make a new post – the community is full of Microsoft-accredited experts and knowledgeable Microsoft users. They'll be quick to assist you.

If you're using Windows 10, you can also access this service using the Feedback Hub app .

6. Official App/Manufacturer Sites

Some of the best places to find troubleshooting tips are the manufacturers' websites themselves. Depending on the app or device you're using, you might be able to find official wikis, support forums, or even telephone numbers so you can contact technical support.

Listing all the individual sites is beyond the scope this article, but here are some of the best examples. Check them out to see the type of support that's are available:

  • Samsung SmartThings
  • Adobe Photoshop
  • PlayStation

7. Google Groups and Yahoo Answers

Google Groups and Yahoo Answers have their detractors. It's understandable; there's a lot of problems on the two sites. Thankfully, quality tech support isn't one of them.

The Yahoo content can be found in the Consumer Electronics sub-section. The section is further divided into Camcorders , Games , Music Players , TVs , Cameras , Home Theater , DVRs , Cell Phones , Land Phones , and PDAs .

Google Groups is a sprawling behemoth of a site. It grew out of an old Usenet archive in 2001. To find the group you need, use the Search bar. It supports Boolean terms so you can be more precise.

Reddit needs no introduction . From a tech troubleshooting standpoint, it offers a subreddit for just about every device, app, and manufacturer you can think of.

You will also find non-app specific subreddits. For example, check out r/netsec for online security or r/cordcutting for advice on canceling your cable bill.

For generic questions, head to r/techsupport or r/24hoursupport . Or for more specific advice, find the subreddit relating to your device or app.

If you can't find the answers you need in text form, why not see if you can find the solution on YouTube? Given there are roughly 85 million videos on the site, there's a good chance you'll find someone else who's experienced the same issues.

There are a few different ways to find the videos you need. You could try subscribing to one of the many independent tech-dedicated channels, you could check out the official channel for the manufacturer of the device you're struggling with, or you could use the advanced search features to pinpoint the exact video you require.

10. Social Media

Rather than listing Facebook et al. individually, it's better to consider all the social media avenues as one singular avenue of support.

Between official and third-party Facebook groups and Twitter accounts , you can almost be sure of finding answers.

And remember, Twitter is now one of the most effective ways to contact companies; you'll often get a much faster and friendly response than you would on the phone. Companies have a PR image to uphold, you know.

How Do You Find Tech Support?

These sites and forums should provide you with the answer to almost any tech-based question you have.

But, there are a lot more excellent sites we didn't include in this list. So now it's your turn to offer some input. Where do you turn to when you need to get help or troubleshoot problems? Which communities offer the best advice?

As always, you can leave all your thoughts and suggestions in the comments below.

Originally written by Jack Cola on Dec 14, 2009

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Common computer problems with solutions 2023

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Common computer problems with solutions

This article provides tips on how to face common computer problems with their solutions.

1. Computer has become slow

If you are running a Windows based computer you must know that all softwares get automatically installed in C: drive of computer. Moreover all office documents also get saved in Documents folder which is also located in C: drive. So if C: drive is full, it will surely impact the speed of your computer. So you must open My Computer folder to check size of C: drive.

computer becomes slow due to full hardk disk

You can see red bar under  C: drive  specifying that C: drive is nearly full. So you need to uninstall few applications or move documents to another drive.

Compute may become slow due to videos or files that are downloading forever or websites that take longer time to load

You should know that many softwares launch automatically with launch of desktop on computer. You can search “System Configuration” or “msconfig” tool of microsoft to view applications which are opening on startup of computer. This tool appears as follows:

pc problems and solutions online

We can open Startup tab to view applications that are opening up automatically. You can disable few applications to speed up the computer. If you’re not sure about the use of an application, don’t disable it.

2. Computer hangs

This is one of the most common problems faced by computer users. This problem may occur due to variety of reasons:

  • Computer may hang due to Virus in computer. You should install an updated anti-virus software in computer, perform a full system scan and clean the virus if any exists. This may solve the problem.
  • A cooling fan is always placed above CPU on motherboard. If this fan stops working, it may lead to overheating of CPU hence resulting in system hang. You should replace the old fan with new one to solve this problem.
  • PC needs SMPS (power supply) to work. Faulty power supply may lead to system hang. You need to replace it with new SMPS to solve this problem.
  • Corrupt operating system files may hang the system. You can freshly install operating system on you computer to solve the problem of system hang.

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3. Softwares Running Slowly

Slowing down of computer softwares happens due to number of causes. But the most common reasons include processing power and memory.

You must be aware that  RAM (Random Access Memory) is used to store data and programs temporarily. Lesser amount of RAM may result in slow software running. Windows users should use 4GB or more RAM .

RAM does not speed up a computer, but it can make softwares run better.

4. The Blue Screen

Some times computer shows blue screen with a message of ‘Memory Dump’. Memory dump continues for some time and then computer restarts.  This problem is related to RAM. You may detach RAM from motherboard and again fix it there or replace RAM to solve this problem.

The “Blue Screen” is also considered a Microsoft Windows-related STOP error. It actually indicates a hardware or driver-related problem. It also show an error code that you can reference to find out what happened.

5. Reboot and Select Proper Device Message

This message appears when we start the computer. This message basically specifies that either the operating system has got corrupted on your computer or bootable disk has not been selected in the Setup.

You can view or change the settings by pressing F8 or Del key from the keyboard immediately after starting the computer. Setup window will open. From there you can select proper bootable disk. If problem is not resolved then you need to reinstall Windows or required operating system on your computer.

6. Internet or Network Issues

Internet or network issues can occur due to many reasons . If internet on your computer is not working, it may happen due to problem at the end of ISP. (Internet Service Provider) otherwise there may be a problem in your hardware that may include your router, computer and network softwares.

7. Keyboard/Mouse not working

While working with computer, keyboard or mouse may stop working or not working at all. You can take following steps to solve the problem.

  • Detach them from computer and reattach them.
  • If problem is not solved, attach another keyboard or mouse to see whether problem is in keyboard or mouse.
  • Even if they don’t work you need to check whether system i hanged or not.

Depending upon the problem found you can take further action.

8 . Hard Disk Failure

Failure of  hard disk can lead to serious problems. You can easily replace older hard disk with a new one but data stored on existing hard disk  may become corrupt or lost.

After installing new hard disk on you computer, you can attach existing hard disk as secondary disk on you computer. Mostly data stored on existing hard disk is displayed. After recovering the data your can dismantle the corrupt hard disk.

They best way is that you should keep backups of your most important files and documents. Google drive or other such free cloud storage are good means to store data online which can be recovered easily in case of hard disk failure.

9. Frozen Screen

Computer screen may freeze due to hardware or software problem. Most of the time, you can solve this problem by opening Windows task manager (Press CTRL+ALT+DEL from keyboard)  and forcibly close the problematic applications or you can reboot the computer to solve this problem.

10. Noises from computer

Multiple functions take place while working with computer. Most commonly noises are produced by hard disk drives, optical disk drives, cooling fans when powering up or when in use. Cooling fans make noise as they spin. Many of these components can make noises as they fail or become old.

11. Overheating

As power flows through different components of a computer, they heat up. Components include CPU, hard disk drives, graphic cards, SMPS (power supply) and motherboard.

Most of these components work perfectly fine with normal heat. But when the heat grows too high, it may cause system failure or even damage components. That’s why CPU, graphic cards and power supply have their own cooling fans.

12. Unable to install a software

There are many reasons due to which you are unable to install a software on your computer. The most common reasons are :

  • Operating system and software you want to install are not compatible with each other.
  • There are always minimum system requirements to run a software on your computer. If your computer does not meet the requirements, you may not install a software, experience a slowdown or run a software .
  • You may not install a software due to hardware failures, lesser storage space or missing files. Missing files can also be system files like .DLLs and .NET framework.

13. Computer Automatically Turns Off or Restarts

There are many reasons for this problem. If you’re running a Windows operating system, an automatic Windows Update may restart the computer.

If you’re playing a video game and the computer shuts off, it could be due to  problem with your power supply.

14. System Crashes Before Loading Operating System

“Error Loading Operating System” message can happen because of fresh operating system installation, or a problem caused by power failures, system crashes, or incorrect restarts. If there are any issues, you’ll get the error message, and have some troubleshooting to do.

15. Monitor Not Showing Anything

After starting the computer if monitor doesn’t display anything, You can check following things:

  • Check the video cable that connects monitor and the computer. If it is loose, you may not see the output on monitor screen.
  • It may happen due graphics card failure, driver issues, or problems with the graphics ports on the computer.
  • Detaching and attaching RAM on you motherboard can solve this problem.

Related Links

  • What to see while purchasing a laptop
  • What to see while purchasing a pen drive
  • Tips for creating a secure password

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15 Common PC Problems and How to Troubleshoot Them

You don’t have to run to the repair shop every time your PC ends up with an issue. Many of the common PC problems have a rather simple solution , and you can fix them yourself with a few simple steps .

To help you troubleshoot common PC problems yourself, I have listed 15 most common PC hardware problems and what your options are if you face any of them.

Read Also: How to Fix Corrupted Windows System with System File Checker

1. PC Overheating

A heating PC slows down the whole system and leads to frequent crashes . Additionally, PC components may also get permanently damaged due to constant exposure to heat.

There are two main reasons your PC heats up , i.e. either the cooling system isn’t working properly or the PC is heating to the point your cooling system can’t handle it anymore. In either case, I have written a comprehensive article on different solutions to handle an overheating PC . Do check it out.

2. Dysfunctional USB Port

If your USB port stops working, it’s not necessary that it’s broken . Below are some solutions that can fix this issue:

Method 1: Restart the PC

Restarting the PC is the answer to many problems, and it is a common solution to USB port problem as well.

Method 2: Uninstall USB port driver

Uninstalling the driver of the USB port will force Windows to reinstall it when you will restart the PC. This may fix the problem. Here is how to do it:

  • Press Windows + R keys and enter devmgmt.msc in the Run dialog to open the Device Manager .
  • Here, expand Universal Serial Bus controllers option.
  • Now right-click the entry USB Host Controller and then click on Uninstall .
  • Repeat this for all entries with USB Host Controller to uninstall drivers for all the USB ports.
  • Once deleted, restart the PC and Windows will automatically reinstall the drivers and fix any driver issues.

Method 3: Disable USB selective suspend

USB Selective Suspend is a Windows power saving feature that suspends unused or idle USB ports to conserve power . Sometimes it could stop a USB port from working. Here is how to disable it:

  • Press Windows + R keys and type powercfg.cpl in the Run dialog to open Windows Power options.
  • Here click on Change plan settings next to your current plan and then click on Change advanced power settings .
  • Now, expand USB settings and disable USB selective suspend setting .
  • Restart the PC to see if it fixes the USB port issue.

Note: This option should be kept enabled if you want to save battery power. If it doesn’t fix the USB port issue, then enable it again .

3. PC keeps disconnecting from WiFi

If your Wi-Fi is working fine but your PC keeps disconnecting from it, then your PC’s network card may not be receiving full power . Windows has a built-in power saver option that gives less power to the network card . You need to disable this feature:

  • Go to Advanced settings in the Power Options .
  • Here expand Wireless Adaptor Settings and then expand Power Saving Mode .
  • Set this to Maximum Performance .

4. PC beeps

The PC motherboard is smart enough to detect problems and sounds beeps in different rhythms to tell you. Here is an article on what it actually means when the PC beeps multiple times .

If the PC doesn’t start after the beeps, then it’s usually difficult to solve the problem yourself. However, I’m going to list down two of the most common problems due to which beeps occur, and thankfully, you can solve them yourself as well.

Problem 1: Out of place RAM

A problem I recently dealt with. If the RAM inside your PC gets loose or out of place, then your PC will beep 2-3 times and won’t boot at all. The solution is simple, open up the PC (laptop users should let an expert handle this) and reinsert the RAM . Here’s how:

  • Take out the RAM completely and clean any dirt inside the slot using a cotton bud.
  • Now insert back the RAM and put enough pressure on both ends to ensure it is fully inside.
  • Afterward, close the clips and make sure they’re properly locked . Even a slightly loose RAM will be unable to work.

This video should help you properly install the RAM

Problem 2: Recently added hardware

A damaged or wrongly installed hardware component could lead to beeps . Take out any newly added hardware components and see if it solves the problem. If the PC works fine afterward, then either get it installed properly or get it fixed (or replaced).

5. PC Fans not working

If you notice one or more fans in your PC aren’t working, then it could be due to the dirt inside. You will have to open up the PC and use a compressed air can or a leaf blower to clean up the fans and other components.

Here’s a video to help you with the cleaning process:

If dirt wasn’t the problem, then you can also use the SpeedFan app to see what is the problem. The app will let you control the fans to make them work again . Although your PC motherboard must support fan control to use this app.

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6. PC not using a portion of RAM

Sometimes your PC may not use a portion of RAM. For example, You may have 4GB of RAM, but your PC only uses 2GB when you check it from the Task Manager . This is usually a Windows setting issue.

Note: If only a few MBs (200-400MB) of RAM isn’t being utilized, then it’s probably being used by PC hardware and you can’t do anything about it.

The solution to this problem is simple – Windows must have been configured to only use a portion of the RAM . Here is how to fix it:

  • Press Windows + R keys and type msconfig in the Run dialog to open System Configurations .
  • Move to Boot tab and click on Advanced options .
  • Now check the checkbox next to Maximum memory and enter the maximum amount RAM you have installed (in MBs).
  • Click on OK and restart the PC to let it take effect.

Good to know: While you are at it, you should also check the checkbox next to Number of processors option and ensure your PC is utilizing all the CPU cores as well. Set it to the maximum number if you want to use all of the CPU power.

If this didn’t fix the problem, then there is also a chance one of the RAM isn’t installed properly . Try reinstalling it.

7. Overworking fan

Your PC fan runs according to how much your PC is heating . The higher the temperature, the faster the fan will run. In case your PC temperature is fine (you can use HWMonitor to check it), but the fan is running at full speed; then you’ll have to manually control it.

You can use the SpeedFan app for this purpose as well. It will tell you the running speed of all the fans inside your PC so you can manage their speed. Don’t worry about app compatibility, overworking fan problem only happens with motherboards that can control the fans.

8. PC crashes before loading the OS

If your PC only shows manufacturer logo and then crashes right before it was supposed to load the operating system, then it’s a problem with RAM or hard disk . As the OS is unable to load, then either the RAM is corrupted and can’t hold the boot loader or the hard drive is damaged and can’t load data inside it.

If you have multiple RAM slots, then taking out each one of them one by one and starting the PC will help find the culprit. In the end, you will have to replace the corrupted RAM or the hard disk, whichever has the issue.

9. PC isn’t powering on

If your PC is not powering on at all – not even a single light in it, then it must be a problem with the power source.

Desktop users: If your PC’s extension cord, power outlet, and other connections are working fine, then the problem may be with the PC’s power cable. Replace the power cable of the monitor with the CPU’s (if you don’t have a spare) to see if it turns on. You’ll have to get a new power cable if this fixes the problem.

Laptop users: Take out the battery and put it back before starting the laptop. If this doesn’t work, then take out the battery again and connect the charging cable to the laptop . Start the PC on charger power and see if it works. You will have to replace the battery if it fixes the problem.

Note: You should also remove all types of external devices connected to your PC while trying this. A malfunctioning device might cause this issue.

10. Noisy PC

If you hear a lot of extra noise while using the PC, then most probably it is a plea to clean it up. Get it cleaned or use a can of compressed air or leaf blower to clean it up yourself. If you have overclocked your PC GPU and CPU, then they could be the reason for the noise as well.

Here is a video with simple methods to clean your PC:

There is also a chance that a disc inside the DVD ROM is making the extra sound . You can check this article about all the PC components that create noise for more information.

11. Noisy hard drive

If you hear clicking or grinding sound from the hard drive , then it might be time to get a new one. Hard drives have a limited lifespan and loud sounds are the main sign of a near hard drive failure . You can use CrystalDiskInfo hard drive monitoring tool to check the health of your hard drive. The tool will tell you the current health of the hard drive with signs like "Good", "Caution" or "Bad".

pc problems and solutions online

You should back up all your data immediately and try to get another hard disk before this one fails on you.

12. Blue Screen of Death

The dreaded Blue Screen of Death (BSOD) can occur due to both software and hardware problems , but usually, it’s a hardware problem. Whatever the cause, BSOD requires immediate attention as it’s a sign of a big problem .

pc problems and solutions online

BlueScreenView is a great Nirsoft utility that will show important information if you have recently suffered a Blue Screen of Death. You should be able to identify and solve the problem using this information. Below are some common reasons for BSOD and their solutions.

Read Also: How to Fix “Apps Not Responding” in Windows 10

1. Corrupted drivers

A corrupt driver may be the cause of BSOD. To find that out, use the following steps:

  • Open Device Manager by typing devmgmt.msc in the Run .
  • Here expand each menu and look for a yellow triangle icon next to each driver.
  • If you find any, right-click on it and select Update Driver Software to update its driver.

You can also use a third-party app like IObit Driver Booster to automatically find and fix driver problems.

2. Too much pressure on the RAM

If you open too many programs that RAM can’t handle , then it may freeze the system and show BSOD. For that, you should either stop opening too many programs or upgrade the RAM.

3. Faulty hard disk

BSOD is also a sign of a dying hard disk , use the instructions in problem #11 above to identify hard disk problems.

4. Heating PC

Heating PC also leads to BSOD if too much pressure is put on the components . Use the instruction in problem #1 to solve it.

13. Blank monitor

If your monitor isn’t showing anything, then this could be a problem with the monitor itself or the graphics card . You should connect the monitor to another PC to see whether the problem is with the PC or the monitor.

If the monitor isn’t powering on at all , then replace the power cable with a working one and see if it helps. Here is a good article on how to fix a monitor that isn’t showing anything .

14. Monitor goes black after few seconds

If the monitor goes black after few seconds of display, then it could be a problem with the color quality or screen adjustment . Press the auto-adjust button on your monitor to see if it fixes it. If not, then you will have to change display color from 32bit to 16 bit .

You can connect the PC to another monitor to adjust colors from your graphics card settings . Pressing the auto-adjust may show the display for few seconds. You can use this to your advantage and adjust the color while pressing auto-adjust.

15. Keyboard issues

If your keyboard is making noise and won’t type repeated words properly , then there is no problem with the keyboard. You must have enabled toggle keys and filter keys in Windows settings that cause such a problem. To disable them:

  • Open the Control Panel and click on Ease of Access .
  • Here click on Change how your keyboard works button.
  • Now uncheck the checkbox next to Toggle keys and Filter Keys to solve this problem.

How to Fix Mouse Left-click Malfunction in Windows

Some of the most accepted solutions to fix left-click not working issue on your Windows. Read more

Rounding up

Many of the above hardware problems can be easily fixed by tweaking the settings or using a software . However, some of them will definitely require you to pay a visit to the computer repair shop.

It’s good to at least know what is wrong with your PC so you can take the measures accordingly . Do let us know in the comments if you faced any PC hardware problem before and how you solved it.

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12 Very Common Troubleshooting Computer Problems and DIY Solutions.

12 Very Common Troubleshooting Computer Problems and DIY Solutions.

Sometimes, our computers just show defaults and become problematic which could leave one confused. These defaults could happen with both the hardware and software. Not that they spoilt completely but got hanged or seized to work for a moment. There are some very common defaults from both the hardware and software that almost every computer user will experience in a gadget’s lifetime. These are kinds of stuff that don’t require replacements or dismantling of your computer. Before you rush down to a computer shop , you can analyze some of the computer problems and solve them immediately. These types of problems are troubleshooting computer problems. Computer troubleshooting is generally a process that makes you realize what the problem source is and the technical solutions to them.

However, you don’t have to think hard before you get to know what’s wrong or how to fix it on your own, that’s why you are. Here are the top 12 very common troubleshooting computer problems and solutions to them that you can solve on your own.

1. Computer Heating up

This is a very common desktop PC troubleshooting problem that is experienced by 70% of general users and up to 90% of hardcore users. It could be mid(which will only be limited to under your computer, or could be very hot(which could even be felt on every part of the computer casing)

The first DIY solution is by opening the PC or CPU case to make sure the fans are running. You can use a tiny brush to clean off the dust particles and make sure the fan is plugged properly.

Another easy way you can fix this is by tuning up heat sinks and applying a thermal paste. To prevent this from happening, always give your PC proper heat exhaustion means. This is done by avoiding the pc in an enclosed space when operating. Also, you should always have a cleaning routine (to stop dust accumulations) and place your pc at an elevated level and not directly on your table. This will allow external and internal air to circulate over your hardware.

2. Faulty USB Port

A troubleshooting computer problems where the USB not working or being unable to connect with an external device happens often. It could be two ways, it could either be your connection cord, or the USB port, so you first try the cord with another device to know where the problem is. If it works on another port, then the USB port might be selective to cords or faulty.

Open device manager in windows, right-click your mouse (or trackpad), then from the options, select “scan for hardware changes.” Then scroll down and expand the “universal serial bus controller” option and uninstall all the USB controllers under this option.

Clean your USB port, this could be done with a cotton bud to fit the tiny port space.

3. PC too slow

A slow PC could be a result of many things (which we’ve discussed fully in our slow PC solution post). The reason which is a more frequent and common troubleshooting cause is due to too many apps and programs running (filling up the RAM storage). Also, if you use an HDD storage type, and it’s getting close to being filled up, it could result in a slow response of your computer.

The simplest solution to this by going to your task manager settings and stop stopping running apps that are making too much use of your CPU. If you don’t use any of these apps, it’s best you uninstall them. For storage type HDD, delete as many as possible files you are not using, or any duplicate programs or files. You can also go to your computer file manager and delete the Temp folders (which can be found under the “windows” file option).

4. Blue Screen

Commonly known as the blue screen of death, for first-time experience, it could be scary. The blue screen of death (BDS) can be brought on by poorly designed device drivers or broken hardware, such as defective memory, a bad power supply, overheated parts, or operating hardware past its design specifications. Incompatible DLLs or flaws in the operating system kernel might potentially result in BSDs in the Windows 9x period.

If you recently installed new software or hardware, updated a driver, or installed a Windows update that caused this, kindly roll back the device driver or use the Windows restore mechanism to reverse them. If you didn’t engage in any updates before the bluescreen, you can update your Windows OS and hardware driver s. Additionally, you may run a virus or malware scan on your computer to find and delete them and free up space on your hard drive. You can also check the system and application logs in the event viewer for problems or warnings that could offer further hints as to the BSD’s root cause.

5. Computers Won’t Turn on

You could be in a situation where you happy switch off your PC then boom, it doesn’t turn on. Don’t panic, this could be due to the external devices you plugged in. Also, it could be due to not getting enough power from the power source or battery defaults. You can remove the battery and then plug in your computer to power, if it switches on, then the battery might be faulty but still put it back and check if it will switch on.

Unplug every external device plugged into your computer or PC, either modem, USB, or external cord then try and switch it on.

Plug in your computer onto a direct power source and not an extension and make sure there’s power flowing through. If you are using a standard charger, then you can try again after 15mins to switch it on.

In case none of these works, then you’ll need to do a bit of opening up. These include checking your motherboard, capacitors, and CPU chips. Don’t do this if you are not an expert, you can call a computer repair technician near you.  

6. Desktop keeps restarting

This is the kind of troubleshooting problem you encounter when your system gets too overheated or overworked. Also could happen due to a low power supply, or low charging rate by your charger. This situation will get it into a loop and keep it restarting till it balances off.

Go to your control panel, then click on “systems” then select “advanced system settings.” Under the startup and recovery option, click on settings and uncheck the “automatically restart” option. To prevent this, always clean your computer component and let air circulate over the system.

7. Frozen Computer troubleshooting

Frozen computer problems troubleshooting. Your computer may freeze as a result of factors such as CPU-intensive programs, a lack of hard disk space, CPU overheating, an outdated operating system, driver problems, or hardware problems.

The best way to get this solved is by updating your device driver. This can be done from your PC device manager settings. Also, check your power supply, and in fact, it’s best to use a well-regulated power supply when charging your PC, it solves most of these problems. If all these seem not to work, then your OS might need an update or re-installing.

8. Keyboard not working

Without spilling liquid on or breaking your computer, the keyboard might still seize to work such problems are usually caused by Sometimes materials like hair and dust that can make a keyboard inoperable. Clean your keyboard as thoroughly as you can; this could be sufficient to restore functionality.

Open device manager, go to the keyboard option, select “HD keyboard server” then update the driver. Then on the open, the run box, type in “CONTROL” which will get you to the control panel, and select “ease of access” click on “change how your keyboard works.”  When doing this, make sure you’ve turned the “filter key” options off.

9. Programs not responding

Numerous issues may be to blame when Windows software stops working, freezes, or otherwise becomes unresponsive. Windows programs may become unresponsive for a variety of reasons, such as a clash between the program and the computer’s hardware, a shortage of system resources, or software defects.

Open settings, updates and make sure and make sure all updates are installed. You can also solve this by going to the properties of your disk files and starting defragmentation. Increase virtual memory; Go to System and Security > System in the Control Panel. To access your System Properties, click Advanced System Settings. The Advanced tab is now active. Go to Performance and choose Settings. Activate the Advanced tab. Select Change from the Virtual memory menu.

10. Browsers not working

Sometimes, some of your browsers might just stop working, and it’s not your network connection’s fault. This mostly happens with Microsoft edge and few times, chrome browser. Might be due to the cache or browser version being outdated.

To solve these troubleshooting computer problems; Clear the cache data of your browsers or update your browser to a new version. This also applies if the browser is not responding well, is too slow, or closing itself.

11. Computer Shut down or Restart issues

The main cause of Windows not shutting down regularly is the Hybrid Shutdown feature, which was introduced in Windows 8 and later. On the majority of laptops and some desktops, it is turned on by default. Startup and shutdown issues might also be brought on by faulty CMOS and BIOS settings.

Use the command prompt and type in “shutdown/s/t/0” and enter, this will automatically shut down your system. To solve the issue, when restarting, run a computer recovery program. F8 must be pressed in order for the Windows logo to show. If the Windows logo displays, you should restart your computer and try again by waiting until the Windows logon prompt comes.

12. Internet not working

Also one of the most common troubleshooting computer problems where you’ve tried every possible on/off means to adjust internet connectivity.

To solve this

Open the registry center from settings or directly type “Regedit” in your search bar to navigate the center. In the registry center, click on the “HKEY local machine” then select system >> current control set >> services>>NlaSvc >>parameters >> internet. When you get to the internet tab, right-click on “enable active probing” select modify and edit the value data from 0 to 1 then save your edit. Now restart your computer, and once it’s back on, go to device manager and click on network adaptors, then right-click on “Intel® ethernet” then uninstall devices (uncheck the “delete the driver” option as we still need the driver). Once you uninstall, restart your pc and the driver will automatically refresh the drivers.

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Free English Lessons

Computer problems – listening lesson (b1-b2).

Computer problems English listening lesson

Do you often have problems with computers or other technology? Are you good with technology, and fixing problems? In this free Oxford Online English listening lesson, you can learn some useful words and phrases to discuss technology and computer problems. This lesson is for intermediate to upper intermediate learners.

Listen to the dialogue at normal speed here:

or listen to a slower version here:


Man : What can I do for you? Woman : Yes, hello, my computer … there’s a problem. Man : Right, OK. What exactly is wrong with it? Woman : It’s just terribly slow. It used to be fast, but now I can hardly use it. Man : I see. Do you have antivirus and anti-malware programs installed? Woman : Yes. Man : And do you use them regularly? Woman : Well, actually, I turned them off. Warnings kept popping up when I was surfing the Internet, and it was a bit annoying. Man : Hmm … you know those warnings might have been important? Woman : Yeah, well, do you think you can fix it? Man : I’ll take a look. If your computer has been infected with something, we can try to get rid of it. Woman : Is that easy? Man : It depends. Some things you can just delete. Others are more difficult—we might have to reformat your hard drive. Woman : And how much will you charge to fix it? Man : £100 if it’s simple, £200 if we have to reformat and reinstall your operating system. Woman : £200?! That’s a good racket you’ve got going on here! Man : Would you like to think it over? Woman : No, no, I need it fixed. So, when can I pick it up? Man : We’ll call you in the next couple of days.

Computer Problems – exercise 1 Vocabulary: customer service expressions

This conversation features a number of common expressions from the world of customer service.

Find an expression in the dialogue which means the same as each sentence shown.

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1 . Question

1. Which phrase means “How can I help you?”?

  • What can I do for you?
  • What can I do with you?
  • What can I do to you?
  • What can I do about you?

2 . Question

2. Which phrase means “I’ll check it out”?

  • I’ll take a look.
  • I’ll take a guess.
  • I’ll take a time.
  • I’ll take a check.

3 . Question

3. Which phrase means “How much will it cost?”?

  • How much will you charge?
  • How much will you pay?
  • How much will you spend?
  • How much will you cost?

4 . Question

4. Which phrase means “Do you need more time to think about it?”?

  • Would you like to think it over?
  • Would you like to think it off?
  • Would you like to think it up?
  • Would you like to think it out?

5 . Question

5. Which phrase means “I’ll tell you soon”?

  • I’ll let you know in the next couple of days.
  • I’ll let you know in the next few of days.
  • I’ll let you know in the next days.
  • I’ll let you know in the next two of days.

Computer Problems – exercise 2 Vocabulary: computer collocations

The dialogue includes nouns for hardware and software, verbs to use with these nouns, and adjectives to describe things related to computers.

Choose the word that completes each collocation (that is, word combinations).

“My computer runs ________ slowly. Do you think that’s normal?”

  • unbelievable

Unlike in exercise 1, the full sentences in this exercise do not appear in the dialogue. However, the missing words are used in the same order as the five questions.

“To keep your computer safe, you should install an _________ program.”

  • anti-infection
  • antisurfing
  • antisoftware

“I’m tired of adverts _________ up whenever I use the Internet.”

“Will you need to reformat the _________ drive?”

“We might need to _________ your operating system.”

Computer Problems – exercise 3 Grammar: verb forms

This dialogue refers to the past, present and future, so there are a lot of different verb forms. Use this exercise to check how well you know a range of tenses.

Listen to five excerpts from the dialogue and write the correct form of the verb shown in brackets.

Click ‘Hint’ to see the name of the verb form and the number of words to write.


1. It fast, but now I can hardly use it. (BE)

The speaker uses a verb form that refers to a continuing state in the past which is no longer true in the present. Write three words.


2. Warnings kept popping up when I the Internet and it was a bit annoying. (SURF)

The speaker uses the past continuous to describe an action that was in progress when something else happened. Write two words.


3. And how much to fix it? (CHARGE)

The speaker uses a future form to ask a question which invites the other person to make a decision. Write three words.


4. You know those warnings important? (BE)

The speaker uses a modal verb + auxiliary verb + past participle to speculate about a possibility in the past. Write three full words.


5. If your computer with something, we can try to get rid of it. (INFECT)

There are two things to think about here! The speaker uses the present perfect to describe a past event with a present consequence. He also uses the passive voice to indicate that the computer didn’t do anything, but something happened to it. Write three words – you can abbreviate the first word to a contraction if you wish.

Computer Problems – exercise 4 Listening comprehension: understanding details

Now that you have studied aspects of the language, can you identify details in the dialogue?

Write one word or a number from the recording in each gap.

0 of 1 Questions completed

0 of 1 Questions answered correctly

You should write the words exactly as the speakers say them.


1. The problem with the woman’s computer is that it’s too .

2. She turned off some software because she was annoyed that lots of appeared all the time.

3. The man hopes he can get of any infection or virus.

4. If there’s a simple solution, the customer will pay £ .

5. The man will call the woman to tell her when she can the computer up.

If you listen to the version at normal speed, you will hear the missing words at these times:

1. 00.08 2. 00.21 3. 00.34 4. 00.45 5. 00.59

More English Lessons

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C1 Advanced Speaking Exam - Listening Lesson (C1)

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