What is a Resume? Definition, Structure, Purpose, Types & Meaning

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In This Guide:

Reverse chronological resume format, functional/skills-based resume format, hybrid resume format.

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Personal Details and Contact Information

Resume introduction, work experience and achievements, education section, additional sections.

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You want to get a job and that’s just great! But as you start thinking about it, hundreds of questions pop up in your head.

“How do I write my resume?”, “What is a resume”, “What is a cover letter” and even more and more hanging there. Don’t worry, we are here to help you and get you good and ready to start your journey.

We are going to cover some basic topics like:

  • What is a resume
  • Resume format and layout

As well as some more advanced ones like:

  • Resume structure
  • Design and formatting tips
  • Dos and Don'ts
  • Cover letter

This article is mainly for the basics, so if you want more advanced tips and tricks, you can also learn how to Make Your Resume Stand Out .

But if you are searching for the basics only, that’s the right place!

So let’s dive in.

What is a resume?

The resume is your absolute must if you are looking for a job.

Your resume defines who you are in the eyes of your potential employer and is the most important document in your job application, followed by the cover letter.

But probably you are asking yourself: what is a resume?

In simple words: A resume is a formal document that a job applicant creates to itemize their qualifications for a position. It usually includes work experience, education, skills and any other relevant information you want to share with your future employer.

We need to note the fact that a resume is different from a curriculum vitae (CV).

The CV shows your complete work experience, education, skill set, and anything else you have done, no matter the length of the document, while the resume’s goal is to present anything relevant in a clear and easy-to-read format.

Unlike a CV, a resume should be modified for each and every job position, so that it would be as relevant as possible, and it should not exceed 1-2 pages.

The goal of your resume is to quickly and effectively show your potential employer why you are uniquely qualified for their job opening, based on your relevant experience and skills.

Preparation before writing a resume

As we said earlier, a resume should be kept short and to the point, it should only include relevant information for the job position.

The easiest way to perfect your resume writing is to get started with some preparation.

What you need to do is get a list of:

  • Accomplishments from previous jobs
  • Your skill set - soft, hard and technical skills
  • Details about your previous jobs
  • Details about your education
  • Certifications, awards and honors
  • Anything else that you might want to include in your resume at one point

Don’t worry about the writing, just focus on the relevance to the job position of everything you write down.

Once you are done, step away. Give it a few hours.

And when you are well rested again, come back to it with fresh eyes and perfect your writing.

Format and Layout

Now you have everything you might want to include in your future resumes, all in one place, and that’s great!

But there is just one more thing to do before we start filling each section with information.

And that’s a pretty important step - choosing the format and sticking to a good layout.

Don’t worry, we got you covered, and we will go through the 3 main resume formats.

A reverse chronological resume format is the most popular one out there.

It has the great advantage of being suitable for pretty much every job position.

This format is mostly career-oriented - it lists your work history in order, as the most recent position would be at the top.

It is the ideal format for people with lots of work experience, relevant to the job position they are applying for.

Check out some of our great examples - Reverse Chronological Resume .

But if you don’t feel confident that your work experience is relevant enough, don’t worry, the next resume format would be perfect for you.

As opposed to the reverse chronological resume, the functional resume format is mainly focused on your skill set.

It is the perfect choice for you if you are looking for your first job or career change, or if you are trying to steer away the employer’s focus from a gap in your employment history.

The great thing about the functional resume format is that it groups your skills in categories and presents them in a great and easy-to-read format.

Check out some examples to form a better idea of what the function resume format is - Functional Resume .

You are not convinced that this is your format either? We have one last format for you and it is guaranteed to work!

As its name shows, this resume format combines all the best features of the reverse chronological and the functional resume.

What it includes is both a reverse chronological work history section, and a highly detailed skill section.

It’s mostly used for job positions that require expertise in a variety of fields, and you want to show that you are the right person for the job.

Get a better understanding of the combination resume format with these examples - Hybrid Resume .

Great, you picked your resume format, now let’s focus on one last thing - the layout .

There are a few important points that you need to follow in order to do this part right.

First, keep it short and to the point. One page is what you need. Don’t go for 2 pages, unless you are absolutely sure that it would add some significant value.

Pick the right font and font size:

  • Your font should stand out, but not too much, so you can go for Ubuntu, Roboto and Overpass, but don’t ever try Comic Sans.
  • Keep your text between 11 and 12pt, so that it would be easy to read
  • Pick a heading type (H1, H2…) and stick with it for all sections. Use between 14 and 16pt so that titles would stand out a little more

To ensure that your resume would look good, make sure you have sufficient white space between sections and appropriate margins (at least 0.7 inches)

And last, but not least - save your resume as PDF . It’s going to keep your formatting as it is, no matter what, as opposed to alternatives like Word.

We know that it might be intimidating to process all that information.

But don’t worry, we got you covered.

There are a few main templates that you can stick to, according to the type of resume you are trying to achieve.

The first, and most multifunctional format, is the Basic . You can use it on any occasion, but it is not specifically concentrated on any section, so if you want to focus on something more, keep reading, we’ve got more for you.

If you just graduated from college and don’t have much experience, you might want to focus more on your education and skills, rather than anything else, so you would want to use the College Resume Example .

We mentioned earlier the functional resume format, we have some examples for you to check out: Function Resume Template .

The other resume templates you can check out, according to your goal are:

  • Infographic Resume Template
  • Minimalist Resume Template
  • Modern Resume Template
  • Timeline Resume Template
  • Traditional Resume Template
  • Two-column Resume Template

Check them all and win the resume game.

Resume Structure

Okay, we are doing great so far!

Let’s dive into all the different sections your resume can have .

Believe it or not, this is the most critical section of your resume.

No matter how well you did everything, how skilled and experienced you are, the HR won’t ever call you in for an interview if you misspelled your phone number.

This section should be on the top of your resume and must include your name, email and phone number. The mailing address is mandatory.

Your name should be highly visible with bolder or larger font than the rest of the document.

As you want to look professional in the eyes of your potential employer, make sure your email address sounds professional. Consider creating a new email account if you currently use an outdated email service.

You can also include a portfolio if you are applying for creative positions, or a LinkedIn profile, but make sure you make it a strong one.

If you feel like more tips on the topic would be of use, check out Contact Information on Resume .

And last, as we stated in the beginning of this section - make sure your contact information is correct. You should double-check it, and even triple-check it and make sure everything is correct and up-to-date.

This is a very small part of your overall resume, but it is an extremely important one.

As it is one of the first things a hiring manager would see when looking at your resume, you need to perfect it.

What it actually is, is a short statement in two or three sentences. It’s a description of who you are as a candidate.

A well-written introduction can grab the hiring manager’s attention and multiply your chances of getting the job you applied for.

It’s not a deal-breaker if you skip this section and decide you don’t need it, but that short statement on top of your resume can really be key for getting called for an interview.

The work experience is the heart of your resume.

The first thing the hiring manager would look for are the job titles and the companies you have worked for. Make sure this information is easy to find.

The basics of this section should include:

  • Job position
  • Location of the Company
  • Dates of employment

But no matter how impressive your work experience, compressed in these 4 points, it might not be good enough for the employer.

Employers don’t want only basic information, they are much more interested in the impact you had on the companies you previously worked for.

Results matter and numbers are important.

No matter what were your previous positions, there is always some metric that can show your potential employer you had a significant impact.

Perfect this section by checking out - Work Experience Section .

Having a clear education section is essential for your resume, especially if your work experience is limited, or you have just graduated.

If you don’t have much work experience, but your track record in school is good, consider making your education section highly-detailed and include all your education-related accomplishments .

On the contrary, if you have a few years of work experience, your education section should shrink down to the basics.

In most cases, listing the school name, the attendance years and your degree would be enough.

If you want to go deeper in this section’s topic, check out - Education Section .

Before starting this section, we need to define the difference between the two main types of skills - soft and hard.

Hard Skills

Using simple words, a hard skill is one that can be learned, taught, or measured and is not dependent on your industry.

Examples of such skills are any language or computer skills, or ability to operate heavy machinery.

Soft Skills

A soft skill is a personality trait that is hard to measure but that makes you great at your job.

Examples of such skills are being a team player, being driven to succeed, or having a great attitude.

Now that we have defined both types of skills, it’s pretty much up to you to decide which ones to include on your resume.

The important thing is to list them clearly, so it would be easy for the hiring manager to see them and note them.

If they see right away the skills that they seek, they are much more likely to take your resume under consideration.

As this section is very important, but somewhat complex, we recommend you look into it a little more - Skills Section .

If you have gone this far, you know all the basics you need for your resume.

There are a few more sections that you can add to your resume, if you think they would contribute in some way, or if you consider your resume still incomplete.

Certifications, Awards, & Honors

This section can potentially be very important, but you really need to show something impressive, if you decide to go for it.

If your potential employer needs to see some specific certifications, make sure you know which ones to include in your resume before you send it, because leaving some out could potentially ruin your application by making you seem unqualified.

In any other case, if you feel like some certification, award or honor would be relevant in your resume, feel free to include it.

If you would like to read a little more on the topic - Certifications on Resume .

And feel free to add any other section that you feel would help your hiring process.

Here are a few sections that you can consider:

  • Publications
  • Volunteering
  • Hobbies & Interests

Tailor Your Information to the Job Ad

So far, so good.

Now we need to remember once again that the resume’s purpose is to be fitted for a specific job position.

So don’t forget to make it so, don’t send out the same resume for a variety of different positions, because it just won’t work.

The most important thing to do here is to adjust the keywords, especially in your skills section.

Show the employer that the skill set you have is perfectly fitted to the company’s needs.

You should also consider modifying your work experience and education sections, depending on the job requirements.

But all in all - focus on the keywords for each and every job position you are applying for.

Cover Letter

Okay, you seem to be all done with your resume.

So you might be asking yourself - I have a great resume, do I need a cover letter?

The answer is always - yes, if you have the option.

Cover letters may be crucial in the hiring process because they let you provide context for your resume.

Furthermore, they let you show off your personality and your enthusiasm for the job you are applying for.

A well-written cover letter can really boost your application and be the game-changer in your hiring project, so don’t hesitate to learn How to Tell a Story in a Cover Letter .

We reached the end of our topic, but don’t relax just yet, because this is an important one.

Typos and grammatical errors are the most common mistakes found in resumes.

And quite often they are a dealbreaker for the employer.

So don’t skip out on proofreading and do it right.

Here are some tips to be sure your resume would be mistake-free:

  • Try reading your resume backwards (it can help you identify errors by presenting the words in a new order)
  • Ask trusted friends, colleagues, professors and family members if they can review your resume (third-party opinions can help reveal new information you might have overlooked)
  • Try reading the resume a few times, but at different times of the day (it would clear up your mind and help you identify mistakes, you didn’t see before)

And, of course, don’t forget the layout recommendations we gave you before - check your font and font sizes.

One final thing - if your resume is more than one page, review it once again and try to shorten it to one page.

Takeaways: What is a resume?

We are all done.

Now you know the difference between a Resume and a CV.

You also learned the basics of writing your Resume and modifying it according to the job position.

You have in your knowledge the most important dos and don'ts for writing a Resume, and you’ve got a great variety of links to deepen your knowledge for every step of the writing process.

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What Is a Resume?

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What is the definition of the word resume?

What are the two styles of resumes, why is chronological the most popular resume style, when to use a functional resume style, resume vs. cv.

Having a strong resume is an important part of making yourself a marketable candidate. To have the best resume you can, it’s important to understand what a resume is and why it’s important, starting with a clear resume definition. This article explains the key aspects of a resume document including the two most common styles and how to format a resume.

A resume is a term primarily used in America and Canada to refer to a document, that is typically one to two pages, and highlights a candidate’s education, experience and skills. The word resume stems from the French word ‘résumé’ which simply means a summary. However, in France and other parts of Europe, that word doesn’t represent a document where your skills and experience are showcased. Instead, in that part of the world, applicants turn in a curriculum vitae, or a CV, to apply for a job.

There are two primary styles of resumes that are commonly used when submitting your application for a new job:

Chronological resume

A chronological resume highlights your experience in terms of career growth. To do this, it focuses on your most recent career endeavors and education and works backward from your current situation to display up to ten years of education and experience. 

Chronological resumes are very common and may represent what you typically think of when you think of the word resume. They offer an in-depth look at your professional history with an emphasis on experience. Ideally, your chronological resume shows that you’ve grown throughout your career, taking on increasingly more responsibilities, in a way that is easily readable for employees.

A typical chronological resume contains these parts:

  • Name and contact information. The name and contact information of the applicant is displayed here, including first name, last name, phone number, address and email.
  • Resume summary or objective. A snapshot of skills and experience that either summarized the content of your resume, highlighting the most important qualities of it, or states your current career goals or objectives.
  • Professional experience.  This should be the most robust part of a chronological resume and can include up to ten years of experience, starting with the most recent at the top of the section.
  • Educational experienc e.  Use this area to highlight your education and certificates.
  • Skills. A quick, clean list of skills at the bottom of your resume can help employers determine if you’re the best fit for the position.

Functional resume

If you don’t have the work experience yet to support an entire chronological resume format, you may choose to highlight your skills and education using a functional resume. A functional resume is similar to a chronological resume in that it contains the same sections, but they are in a different order. The order of your functional resume will be designed to position you in the best light. 

For example, if you have a master’s degree and certification in a specific subject, but not a lot of job experience, you might organize a functional resume to showcase your education. They can also be organized to feature specific skills. In a functional resume, the chronology of experience is less important than featuring the right sections.

A functional resume has these sections:

  • Contact information. Include your contact information at the top, like your first name, last name, address, phone number and email address.
  • Summary statement. A well-defined summary statement can include things like education and skills that make you most qualified for the position.
  • Skill groups. In a functional resume, you can emphasize skills over experience by grouping skills into major categories, like communication, decision-making and more. Then breaking those sections down into bullet points. For example, a communication section might highlight written and verbal communication, empathy, cultural sensitivity and more.
  • Professional experience.  A professional experience section is still required, but it might be briefer than your skills section.
  • Education.  List all relevant educational pursuits.

Chronological resumes are popular for a number of reasons. For one, they offer a time-tested way to submit yourself for a position. Chronological resumes have been a professional standard in job searches used in the U.S. and Canada for almost 100 years.

In addition to their long history of being effective at obtaining a job, chronological resumes are designed to show growth and development from one job to the next. This makes them a popular choice for candidates who want to make the best impression on employers by showing promotions and other changes in positions that result in increased responsibility.

For candidates who don’t have the ability to show positive growth and change, the functional resume format may be necessary. 

Here are some things to consider when deciding to use a functional resume format:

  • You are re-entering the workforce after a long time away
  • There are other employment gaps in your history 
  • Your job has changed often over the course of your career
  • You want to enter a new field
  • You don’t meet the experience requirements for the job you are applying for

Depending on your circumstances, you could also consider using a combination of the two resume styles to suit your needs.

Here are some differences between a CV, or curriculum vitae, and a resume:

  • Resumes have cover letters, CVs do not. Instead, CVs have a two-page summary of skills and experience called a CV summary that summarizes the contents of a CV that could be much longer.
  • CVs include different sections.  While CVs include the obvious things you would find on a resume or application like job experience and education, they also include additional sections for things like research interests, publications, awards and accolades and more.
  • There are regional use-cases for each.  CVs are likely to be used in Europe and parts of Canada, as well as other parts of the world. In the United States and Canada, it’s common for professionals to submit a resume, and as such, employers may expect you to use a chronological or functional resume format with a cover letter, versus a CV and CV summary.

A CV is similar to a resume in that it is a summary of experience and skills. Typically, CVs are used in Europe, while resumes are more common in the United States and Canada. Because CVs are generally expected to be longer than resumes, a CV format may be used for American candidates who have things like numerous publications, extensive work experience or additional accolades that make their resume run longer.


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Resume: Definition, Meaning, Purpose, and Tips

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A resume is a document that outlines a person’s education, work experience, skills, and achievements. It is used to market oneself to potential employers and is often the first impression a hiring manager has of a job applicant.

Having a strong resume is crucial in today’s competitive job market. It can mean the difference between getting an interview or being overlooked for a position. A well-crafted resume can showcase your qualifications and make you stand out among other candidates.

Your resume serves as a marketing tool that highlights your skills, experience, and achievements to potential employers. It is a reflection of your professionalism and attention to detail. You want to make sure that your resume is not only well-written but also visually appealing and easy to skim through.

Employers typically spend only a few seconds scanning a resume before deciding whether to read it in more detail or move on to the next applicant. Therefore, it is important to capture their attention quickly and effectively.

A strong resume can help you land your dream job, advance your career, and increase your earning potential. By highlighting your accomplishments and skills, your resume lets potential employers know what you can bring to the table.

In the following sections, we will discuss the meaning and purpose of a resume, as well as provide tips on how to make your resume stand out from the crowd. By the end of this article, you will have a better understanding of how to create a professional and compelling resume that will help you achieve your career goals.

Purpose of a Resume

One of the critical components of a job application process is a resume. A resume serves specific purposes, and job seekers invest considerable time in creating an impressive resume that will help them stand out from other applicants. In this section, we’ll explore why you need a resume and what employers look for in a resume.

Why do you need a resume?

A resume is a crucial document that a job seeker submits to a prospective employer, summarising their skills, experiences, and education. It is a tool for selling oneself to a potential employer and demonstrating suitability for a specific role. A well-prepared resume can help job seekers catch the employer’s attention and increase the chances of getting an interview.

More than that, a resume shows that you are prepared for a job search and care about the job application process. It also shows that you are willing to put in extra time to present yourself professionally to the employer.

What are employers looking for in a resume?

Employers typically receive numerous resumes for a single job opening. A well-prepared resume must capture the employer’s attention without including extra information that may hinder its effectiveness. Here are a few critical elements employers look for when reviewing resumes:

Qualifications and Skills:  Employers want to know whether you have the necessary qualifications and skills needed for the job. It’s crucial to tailor your resume to the job specifications to highlight the required skills and qualifications for the role.

Experience:  Employers look for candidates with experience in the relevant field. Highlighting any relevant work experience, even if it’s not from a job, can be critical.

Achievements:  Employers are interested in understanding what you achieved in your previous roles, such as quantifiable achievements, awards or recognition.

Clarity and Conciseness:  Employers are busy people and do not have time to read through lengthy resumes. A clear, concise, and well-organised resume makes it easier for employers to identify whether you are a good fit for the job.

A resume is critical in job searching, and it’s essential to create an eye-catching resume that accurately showcases your skills, experience, and education. Keep in mind that employers receive numerous resumes for a single job opening, and a well-written resume tailored to the job specifications can help you stand out and increase the chances of getting an interview.

Types of Resumes

As we’ve discussed earlier, resumes are an essential part of the recruitment process. They’re often the first point of contact between job seekers and employers, making it imperative to make a good impression. To best showcase your skills and experience, however, you should know which type of resume to use. Here are three common types of resumes you may choose from:

Chronological Resume

A chronological resume is the most common type that lists your work history in reverse chronological order (meaning from most recent to earliest). This format is best for people who have a strong and consistent employment history as it shows your career progression and highlights your experience. Employers can easily see the industries, roles, and responsibilities you have taken on in the past. It also works well for job seekers seeking career advancement within the same field.

Functional Resume

Functional resumes focus on your skills and abilities, rather than on a chronological work history. This resume format is ideal for job seekers just starting in their career, those who have gaps in their employment history, or those changing careers. With a focus on skills, you can highlight your abilities that are transferable across various job titles and industries.

Combination Resume

A combination résumé is a blend of both functional and chronological resumes, so it presents both your skills and experience. This format is best for job seekers wanting to shift job titles or pursuing a new industry. It allows you to highlight your transferable skills to demonstrate how they align with the job requirements, as well as showcasing your relevant work experience.

Regardless of which resume format you choose, always remember to tailor it according to the job you’re applying for. Ensure that your resume is clear, concise, and error-free to make the right impression on the employer. A well-crafted resume can be the difference between landing your dream job and continuously searching for new opportunities. A strong resume should be concise, clear, and easy for employers to read. Therefore, it is important to understand the key components that make up a winning resume.

  • Contact Information

Your contact information should be the first thing on your resume. This should include your full name, email address, phone number, and LinkedIn profile. Ensure that this information is up-to-date and accurate. You don’t want to miss out on a job opportunity because you provided the wrong email address or phone number.

  • Professional Summary

Your professional summary is an introduction to who you are and what you can bring to the table. This section should be brief and highlight your relevant skills and experiences. Use this space to showcase your unique selling points and catch the employer’s attention.

  • Work Experience

Your work experience is crucial in demonstrating your qualifications for the job you are applying for. When detailing your work experience, try to focus on achievements rather than just listing daily tasks. Quantify your accomplishments and include concrete examples. Don’t forget to include dates of employment, job titles, and company names.

Your education section should include relevant degrees and certifications in reverse chronological order. If you don’t have much work experience, your education can be a key factor in demonstrating your qualifications for the job.

Your skills section is an opportunity to show what you’re capable of. It’s important to highlight both hard and transferable skills that are relevant to the job. Avoid listing overly generic skills (such as “good communication skills”) and instead focus on skills that differentiate you from other candidates.

  • Certifications and Awards

If you have any relevant certifications or awards, this is the section to showcase them. Certifications and awards demonstrate your commitment to professional development and help you stand out from other candidates.

How to Format a Resume

When it comes to creating a resume, formatting is key. Here are a few tips to create a clean and professional-looking resume:

Choosing a Font and Font Size

The font you choose for your resume should be easy to read and professional. A few popular choices include Times New Roman, Arial, and Calibri. Keep in mind that some recruiters and hiring managers may prefer a specific font, so make sure to do your research before making a final decision.

In terms of font size, the general rule of thumb is to stick to between 10-12 points to ensure that your resume is legible. You can use a slightly larger font for headings or section headers, but be careful not to go overboard.

Using Bullet Points

Bullet points are a great way to break up your resume and make it easy to read. Use bullet points to highlight your most important accomplishments or responsibilities in your previous roles. Make sure to keep your bullet points concise and impactful.

Creating Clear Section Headers

Clear section headers help to organize your resume and make it easy for hiring managers to find the information they need. Use bold or slightly larger font to make your headers stand out. Some common section headers include “Education,” “Work Experience,” “Skills,” and “Projects.”

Utilizing White Space

Large blocks of text can overwhelm recruiters and make your resume appear cluttered. Utilizing white space can help to balance your resume and make it more visually appealing. Try to keep your margins uniform and use spacing between sections to create a clean and organized look.

By using these formatting tips, your resume will stand out to potential employers and give them a clear understanding of your skills and qualifications.

Tips for Writing a Strong Resume

A well-written resume is essential in landing your dream job. Here are several tips to make your resume stand out from the rest.

Tailoring your Resume to the Job Description

One of the most important aspects of a strong resume is tailoring it to the job you’re applying for. This means that you need to customize your resume to highlight the skills and experiences relevant to the job description. Use the keywords and phrases included in the job posting, and make sure to showcase how your past experiences align with the position’s requirements.

Quantifying your Achievements

Employers want to see results, so it’s important to quantify your achievements on your resume. Use numbers, percentages, and other metrics to showcase your accomplishments. This creates a clear picture of your abilities and demonstrates your value to potential employers.

Using Action Words and Power Phrases

To keep your resume engaging, use action words and power phrases. These words describe your experiences and build excitement around your achievements. Action words like “achieved,” “improved,” and “generated” help focus on the results of your actions, while power phrases like “unmatched expertise” or “outstanding leadership” can help to convey the value you bring to the table.

Keeping your Resume Concise and Relevant

Your resume should be concise and relevant. This means that you should focus on your most valuable experiences and accomplishments, while omitting irrelevant information. Use white space, bullet points, and clear formatting to make your resume easy to read. Keep your resume to one or two pages and remove any fluff or repetitive information.

By following these tips, you can create a strong resume that showcases your skills, experiences, and achievements effectively. Remember to tailor your resume to the job description, quantify your achievements, use action words and power phrases, and keep your resume concise and relevant. Good luck!

Common Resume Mistakes to Avoid

A resume is a powerful tool for landing a job interview, but if it is not executed properly, it can also be the reason for rejection. In this section, we will discuss the common resume mistakes that you should avoid in order to increase your chances of getting hired.

Typos and Grammatical Errors

One of the most frequent mistakes that job seekers make on their resumes is failing to check for typos and grammatical errors. A single mistake can create a negative impression of you and your attention to detail. Take the time to proofread your resume multiple times, and if possible, ask a friend or family member to review it as well.

Lies and Exaggerations

Exaggerating skills, job titles or previous experiences to impress recruiters is never a good idea. Honesty is key, especially when it comes to job applications. Lies can be easily detected by recruiters, and they will ruin your chances of getting hired. Stick to the truth and portray yourself in the most positive light based on your actual accomplishments.

Including Irrelevant Information

Recruiters tend to scan resumes quickly, looking for specific information that meets the requirements of the job. Including irrelevant information will distract them from the characteristics that are essential for the job you are applying for. Only include professional experiences and skills that are relevant to the position you are applying for.

Not Including Keywords

Most companies use applicant tracking systems (ATS) to quickly filter large volumes of resumes. These systems are programmed to scan resumes for specific keywords and phrases that are relevant to the job advertisement. If you do not include the relevant keywords, your resume will likely be filtered out before it even reaches a human recruiter. Review the job advertisement and include important terms and phrases in your resume.

Avoiding these common mistakes is the key to creating a winning resume, one that catches the attention of recruiters and increases your chances of landing the interview. Your resume is the first connection between yourself and a potential employer, so make it count. Take the time to craft an effective and accurate document, and keep these tips in mind to increase your chances of success.

Resume Example for Beginners

As a beginner, creating a resume can be a daunting task. You may feel overwhelmed by the variety of information you need to include and uncertain about the layout. However, with the right approach and guidance, you can create a compelling resume that showcases your skills and experience.

Basic Layout for a Resume

To begin, let’s review the basic layout of a resume. A standard resume should include the following elements:

Contact Information:  Your full name, phone number, email address, and physical address.

Objective or Summary Statement:  A brief statement that highlights your career goals and summarizes your qualifications.

Education:  Your education background, including your degree(s) or certificate(s), the name of the institution, and the date of graduation.

Work Experience:  Your work history, including your previous job titles, companies, dates of employment, and key responsibilities and achievements.

Skills:  A list of your relevant skills, including technical and soft skills.

Optional Sections:  Additional sections such as honors and awards, certifications, volunteer experience, or professional affiliations.

Sample Resume Content for a Beginner

Now, let’s take a look at a sample resume content for a beginner. Please note that this example is for illustrative purposes only, and you should customize your resume according to your own experience and qualifications.

As you can see, this sample resume follows the basic layout described above, including key sections such as contact information, objective statement, education, work experience, and skills. It also highlights the applicant’s relevant coursework, intern experience, and skills.

Remember, your resume is your chance to make a strong first impression with potential employers. By following these tips and creating a well-crafted resume, you’ll be one step closer to landing your dream job.

Resume Example for Experienced Professionals

Crafting a professional and effective resume is crucial for experienced professionals looking to advance their careers. A well-organized and thoughtfully designed resume can help catch the attention of potential employers and increase the likelihood of securing an interview.

Professional Layout for a Resume

To create a professional and visually appealing resume, it’s important to choose a clear and easy-to-read font, such as Arial or Times New Roman, and maintain consistent formatting throughout the document. Use bullet points to break up large chunks of text and highlight key accomplishments and relevant experience.

A typical professional resume should include the following sections:

  • Contact information, including your name, phone number, email address, and LinkedIn profile (if applicable)
  • Professional summary or objective statement, highlighting your experience and career goals
  • Work experience, listing your most recent or relevant positions first and detailing your responsibilities and accomplishments
  • Education and certifications, including any relevant coursework or training
  • Skills, showcasing your relevant technical and soft skills
  • References, available upon request

Sample Resume Content for an Experienced Professional

Here’s an example of a professional and effective resume for an experienced individual,:

Contact Information:

  • 123 Main Street, Anytown, USA 12345
  • 555-123-4567

How to make your Resume Stand Out

In today’s job market, it’s important to make sure your resume stands out from the rest. One way to do this is by showcasing your Unique Selling Points (USPs). These are the qualities, skills, and experiences that make you different from other candidates. To identify your USPs, think about what sets you apart and what you’re particularly good at. Then, highlight these factors in your resume by including them at the top of your document or in a prominent section.

Another way to make your resume stand out is by including your Online Portfolio and Social Media Profiles. An online portfolio is a great way to showcase your work and demonstrate your skills to potential employers. Social media profiles can also be useful, particularly if they showcase your professional accomplishments, expertise, and skills. However, it’s important to ensure that your online presence is consistent with the image you want to present to employers.

Incorporating Outreach and Networking Efforts can also help make your resume stand out. This can include attending events, networking with professionals in your industry, and keeping in touch with former colleagues and employers. These efforts can help you build relationships and make valuable connections that could lead to job opportunities.

There are several ways to make your resume stand out, including showcasing your USPs, including your Online Portfolio and Social Media Profiles, and Incorporating Outreach and Networking Efforts. By highlighting your unique qualities, demonstrating your skills and expertise, and building valuable connections, you can increase your chances of landing your dream job.

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What Is a Resume?

Understanding a resume, the resume heading, resume trouble spots, changing times for resumes, what you should not put on a resume, the bottom line.

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Resume Definition: Meaning, Purpose, and What Should Not Be on Yours

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Katrina Ávila Munichiello is an experienced editor, writer, fact-checker, and proofreader with more than fourteen years of experience working with print and online publications.

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A resume is a formal document that a job applicant creates to itemize their qualifications for a position. A resume is usually accompanied by a customized cover letter in which the applicant expresses an interest in a specific job or company and draws attention to the most relevant specifics on the resume.

American job coaches insist that a resume should be only one or two pages in length. British job applicants traditionally are expected to produce a somewhat more detailed document, called a CV (curriculum vitae).

Key Takeaways

  • Nowadays, resumes are typically sent by email or as part of an online application.
  • The traditional one- to two-page limit for a resume stands, but nothing prevents you from attaching a brief video introduction or other illustration if it is relevant and enhances your presentation.
  • It's smart to rewrite your resume to tailor it to a specific job you're seeking.

A resume is almost always required for applicants to office jobs. They are the first step taken by corporate recruiters and hiring managers to identify candidates who might be invited to interview for a position.

Successful resumes highlight specific accomplishments applicants have achieved in former positions, such as cutting costs, transcending sales goals, increasing profits, and building out teams. 

There are many formats for resumes, with many variations for particular professions such as investment banking and the fashion trade.

Whatever the format, most resumes include a brief summary of skills and experience, followed by a bullet list of previous jobs in reverse chronological order and a list of degrees earned. A final section might be added to highlight specific skills, such as fluency in a foreign language, knowledge of computer languages, professionally useful hobbies, professional affiliations, and any honors achieved.

Brevity, a clean layout, and succinct language all are prized. People who have to sort through hundreds of resumes have short attention spans.

The heading on the resume should include not only your name, email address, and mobile phone number but also your address on LinkedIn or another professional community and the address of your website or blog if you have one.

Be aware that any hiring manager will, as a matter of course, enter your name in the Google search field. Do a search on your own and see if you can optimize your own results or at least decently bury any youthful faux pas.

Recruiters examine job histories for significant employment gaps or a pattern of job-hopping. Be prepared to explain either, whether in a cover letter or during an interview. An applicant with a history of short-lived jobs might consider omitting a few of the oldest ones, especially if they aren't relevant to the current job opening.

For example, if you spent years working behind a counter in food service, then went back to school to earn physical therapy credentials, forget some of those early jobs in food service. Flesh out the sections that report your skills , training, and experience in the field that's now your specialty. You can mention those other jobs in the interview while explaining what a reliable professional you are.

The past can be particularly dangerous for applicants to new technology companies seeking to assemble cutting-edge teams. Legacy skills may imply obsolescence. The most powerful resumes underline how an applicant can thrive in the job that's open right now.

It goes without saying that resumes these days are delivered as email attachments or uploaded for an online application, not printed out and mailed.

Although the two-page maximum still stands, many applicants use the web to its full potential when it comes to attachments. Video introductions, charts, graphs, and other illustrations can make you stand out, so long as they're relevant and slickly made.

There is so much talk about what should be in your resume, but there are also some things that ought to be kept off the page. First, and most importantly, are your age, marital status, and the number of children you may have. While a potential employer might be able to deduce this information via a web search, it isn't relevant for a job application.

In addition, do not list your current salary, religion, political beliefs, or any personal details (like your hobbies), unless that information is required for the job in question.

What Are Common Resume Mistakes?

Common resume mistakes include typos, vague details without a lack of specifics, either being too long in detail or too short, grammatical errors, poor verb usage, adding impertinent information, and not including enough information on skills.

Should I Create More Than One Resume?

This depends on whether you are applying for different types of jobs. For example, if you are applying for an office manager job, you should tailor your resume to outline your leadership and organizational skills. But you might also be interested in applying for a retail position, so creating a second resume that instead highlights any retail experience that you have will put you in a better position to get that job.

What If I Do Not Have Any Work Experience?

You can still create a strong resume even if you do not have any professional work experience. Your resume can include any volunteer work you have done and the responsibilities you had during this time. If you are still in school, you can also list any academic organizations you are a part of and any offices and responsibilities you're holding.

Your resume is what gets you the job interview. It's the first step in getting hired. So you want to spend plenty of time making sure it's professional, represents who you are, is void of mistakes, does not contain superfluous information, and highlights why you would be the best candidate for the job.

Your resume should be recent and contain only the most important information; remove anything else. If you've been working for two decades, employers aren't interested in your high school GPA or any internships you had during college. Keep it concise, interesting, and impressive, and you'll be sure to get a response from companies.

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Definition of resume

 (Entry 1 of 2)

transitive verb

intransitive verb

Definition of résumé  (Entry 2 of 2)

  • proceed (with)
  • encapsulation
  • recapitulation
  • run-through
  • summarization

Examples of resume in a Sentence

These examples are programmatically compiled from various online sources to illustrate current usage of the word 'resume.' Any opinions expressed in the examples do not represent those of Merriam-Webster or its editors. Send us feedback about these examples.

Word History

Middle English, from Anglo-French or Latin; Anglo-French resumer , from Latin resumere , from re- + sumere to take up, take — more at consume

French résumé , from past participle of résumer to resume, summarize, from Middle French resumer

15th century, in the meaning defined at transitive sense 1

1782, in the meaning defined at sense 2

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“Resume.” Merriam-Webster.com Dictionary , Merriam-Webster, https://www.merriam-webster.com/dictionary/resume. Accessed 19 May. 2024.

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Resume vs. Résumé: A Brief Account Of Their Differences

We all have those words that we’ve heard over and over but don’t have the chance to write out all that often. Which can lead to a little bit of confusion when you actually need said word—like handing in your job application with “ resume ” in big letters on top instead of résumé. Or worse, talking about your résumé and pronouncing it resume the entire time: “As you can see on my re-zoom …”

While mixing up resume and résumé will surely lead to some funny looks, there’s a reason the two words get confused: a shared origin and differences between formal and informal writing.

If you’re looking to bolster your résumé, review some of the key action verbs we recommend when writing your résumé.

What does resume mean?

Resume is a verb that means to continue or “to take up or go on with again after interruption.” You can resume watching your favorite TV show after dinner, for example, or you could say that the football game resumed after the storm passed.

The noun form of resume is resumption , which is “the act or fact of taking up or going on with again.” The resumption of activities in nicer weather, for instance.

Resume was first recorded in 1375–1425. It comes from the Latin resūmere. The Latin word can be broken down into re- , a prefix meaning “again, back,” and sūmere, which means “to take.”

The definition is pretty straightforward, but it can get a little more complicated very fast. Resume is also a spelling variant of résumé when the accent marks are dropped (more on that later). You can thank how the English language adopts some French words for that curveball.

What is a résumé ?

A résumé (with the accent marks) is “a brief written account of personal, educational, and professional qualifications and experience, as that prepared by an applicant for a job.” It’s pronounced [  rez – oo -mey ] as opposed to how resume is pronounced [ ri- zoom ].

One could submit their résumé when applying for a graduate school program, for example, or do some extra volunteer work to add to their résumé. Our article on how to write a résumé has the tips and tricks you need, just be sure to use our Grammar Coach™ to make sure you don’t mix up resume and résumé before sending it in.

The word résumé was first recorded in 1795–1805 and originally meant a summary . The English résumé comes directly from the past participle of the French verb resumer, which means to “ sum up .” In French, résumé literally translates to something that has been summed up. The English meaning isn’t all that different when you consider a résumé is just a summary of a person’s education and work experience.

Why is résumé spelled that way?

Sometimes when the English language adopts a word from another language, the accent marks stick. Consider the word café , or déjà vu . The accent marks tell French speakers how to pronounce a vowel. That mark over the E in résumé is called an acute accent and signals that it should be pronounced like “ey.” Accent marks also distinguish two different words that are otherwise homographs.

Do you have the savoir-faire to know when to use a French loanword? Learn about savoir-faire and other French words that made their way into English.

That latter reason is one example of why the accent marks remain in English. A reader would have to rely entirely on context if résumé lacked the accent marks, and relying on context can easily lead to a misreading of the situation.

That said, sometimes the markings are left out in common usage, especially for words that were borrowed from French long ago—they had time to settle in, drop the marks, and assimilate. That’s why, in informal writing, résumé may be spelled resume. Think of it like how some places describe themselves as a café while others use cafe.

As with anything else in communication, it’s important to know your audience. Résumés are typically used when applying for a job or school. Both of those tend toward more formal, so using résumé with the acute accents is a safe bet.

What is a résumé vs. curriculum vitae ?

You may also be asked for a curriculum vitae (or CV for short) instead of a résumé. Using curriculum vitae is more common in British English and in other varieties of English across the world, but it’s not entirely uncommon in American English.

Like a résumé, a curriculum vitae is a summary of work experience and other background information that might be relevant to someone reading a job or school application. A CV is more likely to be asked for in academia than at your average, run-of-the-mill job in the United States. It also typically refers to a much more detailed summary—describing published papers and awards under a job or education heading rather than only listing a title and short description of duties, for instance. The fact that a CV is so comprehensive makes sense, as curriculum vitae  means “course of life” in Latin.

Now, if you landed here while working on your résumé or curriculum vitae to double check that you were using the right accent marks, you can resume with confidence now.

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Meaning of resume – Learner’s Dictionary

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(Definition of resume from the Cambridge Learner's Dictionary © Cambridge University Press)

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a computer program designed to have a conversation with a human being, usually over the internet

Searching out and tracking down: talking about finding or discovering things

Searching out and tracking down: talking about finding or discovering things

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10 Best Resume Builders to Create A Great Resume – 2024 Guide

A re you exhausted from investing endless hours into creating an impeccable CV? This article introduces the top resume builders that will revolutionize your job application approach. Bid farewell to monotonous formatting and greet a remarkable resume that distinguishes itself from the rivalry. Prepare yourself to secure your dream job with self-assurance effortlessly!

>> Unlock Your Career Potential With Super Star Resume

10 Best Resume Writing Services

  • Super Star Resume - Best overall
  • ZipJob - Best for guarantees
  • Resumeble - Best with custom bundles
  • Let’s Eat, Grandma - Best for range of career service
  • ResumeSpice - Best for job seekers of any level
  • TopResume - Best customer service
  • Resume Writing Services - Best for affordability
  • Craft Resumes - Best for quick turnaround
  • Resume Companion - Best value resume writing service
  • Resume.com - Best free service

When creating this compilation, we considered different elements such as affordability, ease of use, accessibility, the privacy policies of the companies involved, and more. The highest-rated services offer advice, templates, and tools and allow you to consult with experts who can help you craft an impressive resume highlighting your strengths to potential employers.

Our collection comprises free services and those that make use of professional writers’ skills. Some options require a subscription or one-time payment.

>> Secure Your Dream Job With Super Star Resume

Super Star Resume - Best Resume Builder Overall

Star Rating: 4.9/5

Super Star Resume is an innovative resume builder that completely transforms creating professional resumes. By offering a user-friendly interface and a range of powerful features, Super Star Resume enables individuals to produce exceptional resumes that effectively showcase their abilities, accomplishments, and work history.

  • Skilled and seasoned writers
  • Customized strategy aligned with unique career objectives
  • Timely delivery of resumes
  • More significant expense compared to certain other resume writing services
  • Restricted selection of additional services
  • Availability may be restricted depending on demand and geographic location
  • Intuitive resume builder: An intuitive interface that simplifies the resume creation process, offering modern templates for a professional look.
  • Customization choices: Users can personalize their resumes by selecting from various font styles, colors, layouts, and sections to align with their unique style.
  • Comprehensive content suggestions: Access to a collection of expertly curated bullet points, action verbs, and industry-specific phrases to craft impactful resume content.
  • Real-time previews and editing: Real-time previewing and editing capabilities ensure a visually appealing and error-free final resume.
  • Integration with professional networking platforms: Integration with LinkedIn allows users to maintain consistency between their online presence and resume.
  • Tailored resumes for different job applications: The duplication feature facilitates the creation of multiple resume versions, each customized for specific job applications or industries.
  • Resume analytics and tracking: Users can monitor the views and downloads of their resumes, gaining valuable insights to optimize their job search strategies.
  • Professional Resume : $169
  • Resume With Cover Letter : $199
  • All-Included : $199

>> Use Super Star Resume to Secure Your Dream Job

ZipJob - Best Resume Builder for Guarantees

Star Rating: 4.7/5

ZipJob is widely regarded as an excellent option for resume creation, especially for those who value guarantees. Their impressive 60-day assurance ensures that individuals searching for employment will experience a surge in interview invitations within this period.

If this desired outcome cannot materialize, ZipJob proactively offers a complimentary review and revision of your resume. This guarantee highlights their commitment to client contentment and showcases their unwavering belief in the superior quality of their resume writing services.

  • The starting package is cost-effective
  • Complimentary ATS check included
  • 60-day interview assurance with higher-tier packages
  • The design and layout made it challenging to read the resume
  • The summary section was overly lengthy and filled with clichés
  • The formatting of the education and training sections was subpar
  • Expert resume writers: ZipJob provides access to a team of expert resume writers with the skills and knowledge to review, evaluate, and optimize your resume for compatibility with Applicant Tracking Systems (ATS) and hiring managers.
  • ATS optimization: Meaning they ensure your resume is structured and formatted to navigate and succeed in ATS filters effectively. Employers commonly use these filters to assess and rank resumes during the initial screening process.
  • Keyword optimization: The resume builder online offered by ZipJob assists you in identifying and integrating pertinent keywords and industry-specific terminology. This practice heightens the visibility of your resume, making it more likely to capture the attention of hiring managers.
  • Job-specific content suggestions: ZipJob provides valuable advice regarding the most relevant and influential content to include in your resume for different job titles and industries. This guidance is invaluable in customizing your resume for specific roles.
  • Cover letter writing assistance: ZipJob supports the creation of impactful cover letters that complement your resume, strengthening your overall job application.
  • Unlimited revisions: One noteworthy feature of ZipJob is the option for unlimited revisions and updates to your resume. This ensures that your resume not only meets but continues to meet your specific requirements and mirrors your professional growth.
  • Collaboration with resume writers: the platform facilitates direct collaboration with the resume writers, enabling you to share additional information, discuss specific requirements, and seek clarifications at any stage of the resume creation process.
  • Launch Package: $139 (or $48/mo)
  • Fast Track Package: $189 (or $65/mo)
  • Premium Package: $299 (or $27/mo)

>> Use ZipJob to Secure Your Dream Job

Resumeble - Best Resume Builder With Custom Bundles

Star Rating: 4.3/5

Resumeble is a highly efficient and user-friendly resume builder that empowers individuals to create professional and compelling resumes. With Resumeble, crafting a standout resume becomes a streamlined process thanks to its intuitive interface and extensive range of customizable templates.

Whether you’re a recent graduate, a seasoned professional, or someone looking to change careers, Resumeble caters to all needs and skill sets. It offers helpful suggestions and expert advice to ensure your resume showcases your unique qualifications and achievements in the best possible light.

  • A 60-day interview guarantee is included
  • Budget-friendly package deals are available
  • It’s more established than some other websites
  • Keyword optimization: This feature helps optimize your resume by suggesting relevant keywords aligned with your target industry or job, enhancing your visibility to Applicant Tracking Systems (ATS) and recruiters.
  • Content import: Resumeble allows you to import your existing resume or LinkedIn profile, saving you the time and effort of manual data entry.
  • Real-time editing: You have the convenience of editing and modifying your resume in real time, providing the flexibility to experiment with various formats, sections, and content.
  • ATS compatibility: Resumeble ensures your resume is ATS-compatible, essential for better visibility and a higher chance of being shortlisted by employers using Applicant Tracking Systems.
  • Download options: The platform offers various download formats, including PDF, Word, and plain text, ensuring compatibility with diverse application processes.
  • Cover letter builder: Resumeble features an integrated cover letter builder, streamlining the creation of professional and personalized cover letters that complement your resume.
  • Career Pro Package : $159.00
  • Professional Package : $299.00
  • Premium Package : $399.00

>> Use Resumeble to Secure Your Dream Job

Let’s Eat, Grandma - Best Resume Builder for Range of Career Service

Star Rating: 4/5

Let’s Eat, Grandma is an inventive and progressive tool for creating impressive resumes. The platform streamlines the resume-building process, making it easier for job seekers to craft exceptional resumes. With Let’s Eat, Grandma, individuals can create unique resumes that catch the eye of employers and set them apart from the competition.

This user-friendly platform offers a range of customizable templates that allow users to tailor their resumes to showcase their specific skills and experiences. Let’s Eat, Grandma also provides expert advice and recommendations to help ensure that your qualifications and achievements are effectively highlighted in your resume.

  • Complimentary resume evaluation
  • Choices available for individuals from entry-level to executive-level positions
  • Extensive collaboration opportunities
  • Not specialized in academic CVs or federal resumes
  • Relatively higher pricing compared to some other services
  • Potential for a longer turnaround time compared to competing services
  • Expert choice: You can save your resume in multiple formats (PDF, Word, plain text) or easily share it with potential employers via email or a link, simplifying the distribution of your resume.
  • Error highlighting: The builder can identify potential errors, inconsistencies, or missing information within your resume and provide suggestions or alerts for improvement.
  • Section prompts: Pre-written prompts for various resume sections (e.g., work experience, education, skills) can help you structure your resume effectively and ensure you include essential details in each area.
  • Customizable sections: You can add, remove, or rearrange sections to tailor your resume to emphasize your strengths and relevant experiences.
  • Keyword optimization: The resume builder can recommend industry-specific keywords based on the job description, enhancing your resume’s chances of passing through Applicant Tracking Systems (ATS) and grabbing the attention of hiring managers.
  • Starter Package : Priced at $439, but there is an anti-inflation sale price of $389.
  • Accelerated Package : $549.
  • The premium Package : $689, but the anti-inflation sale price is $614.
  • Executive Concierge Service : $1,899 or as low as $119/month.

>> Use Let’s Eat, Grandma to Secure Your Dream Job

ResumeSpice - Best Resume Builder for Job Seekers of Any Level

Star Rating: 3.8/5

ResumeSpice , a renowned online resume builder, streamlines crafting professional resumes. This platform provides job seekers with a user-friendly interface and a wide selection of templates, enabling them to create impressive resumes that align with their career objectives.

With ResumeSpice’s seamless experience, users are guided through each resume section effortlessly while receiving valuable tips throughout the process. From personal details and work history to skills and accomplishments, this platform ensures that all crucial aspects of a resume are comprehensively addressed.

  • Additional assistance
  • Timely service
  • ATS optimization
  • Guaranteed interviews
  • Restricted revisions
  • Insufficient customization options
  • Restricted refund policy
  • User-friendly interface: ResumeSpice boasts an intuitive and user-friendly platform, simplifying the resume creation process and offering a seamless experience to users.
  • Extensive template library: The platform offers a vast selection of professionally designed templates tailored to various industries and job positions. Users can explore different styles and layouts to find the perfect match for their needs.
  • Import and export options: ResumeSpice enables users to import their existing resumes in formats like PDF or Word for easy editing and updates. Users can conveniently export their finalized resumes in multiple formats, facilitating sharing with employers or uploading to job portals.
  • Mobile-friendly design: ResumeSpice is optimized for mobile devices, allowing users to create and modify their resumes using smartphones or tablets.
  • Cloud storage: The platform provides secure cloud storage for users’ resumes, ensuring accessibility and updates from any device with an internet connection.
  • Resume tracking: ResumeSpice includes tools for tracking the performance of submitted resumes, such as monitoring views, downloads, and application outcomes. These features empower users to evaluate their progress and make data-driven enhancements to their job search strategies.
  • Entry Level Resume : $479
  • Professional Resume : $589
  • Executive Resume : $699

>> Use ResumeSpice to Secure Your Dream Job

TopResume - Best Resume Builder for Customer Service

Star Rating: 3.6/5

TopResume is an outstanding resume builder explicitly tailored for customer service professionals. It offers a seamless and user-friendly experience, enabling users to create exceptional resumes effortlessly. The platform goes beyond just providing a basic resume template, offering valuable suggestions and tips to optimize the content.

This ensures that each resume created on TopResume is unique and attention-grabbing in the highly competitive job market.

Besides its user-friendly interface, TopResume provides expert review services. These services allow skilled professionals to provide personalized feedback on resumes, helping enhance their overall quality further. By leveraging this feedback and incorporating attention to detail, customer service professionals can create compelling resumes that effectively capture the attention of potential employers.

  • Streamlined registration process
  • Well-designed and formatted one-page resume
  • The summary and Job Scope sections were overly extended
  • The training section needed to have prominence
  • Skill-based sections: The resume builder features dedicated sections highlighting essential customer service skills, including communication, problem-solving, conflict resolution, and relationship building.
  • Expert review services: TopResume provides expert review services where experienced professionals offer personalized feedback and recommendations to enhance the overall quality of your resume.
  • ATS compatibility: The platform ensures that the resumes created are compatible with Applicant Tracking Systems (ATS), which employers commonly use for scanning and filtering resumes.
  • Download and sharing options: Users can download their resumes in various formats, such as PDF or Word, and easily share them with potential employers or upload them to job portals.
  • Industry-Specific Tips: TopResume offers industry-specific tips and guidance to assist users in tailoring their resumes to the customer service field, helping them stand out among competitors.
  • Cover letter builder: Besides resume building, TopResume provides a builder that empowers users to craft professional and compelling cover letters customized for customer service roles.
  • Mobile accessibility: The platform is mobile-friendly, allowing users to create, edit, and update their resumes while on the go, using their smartphones or tablets.
  • Entry level : Up to 200$.
  • Professional level : Up to 200$-400$.
  • Executive level : Up to $350-$700.

>> Use TopResume to Secure Your Dream Job

Resume Writing Services - Best Resume Builder for Affordability

Star Rating: 3.3/5

While Resumewritingservices.org may be a different size than its competitors, it stands out due to its team of talented and experienced resume writers. The website is user-friendly and provides exceptional service. However, this service’s true strength lies in its writers’ expertise.

Resumewritingservices.org sets itself apart by offering a comprehensive consultation process and goes beyond expectations by providing unlimited calls with its resume writers. This personalized approach distinguishes them from other companies and guarantees each client receives individual attention and support.

  • Experienced resume writers of the highest caliber
  • Unlimited phone consultations and revisions
  • More expensive than rival services
  • A limited range of products
  • Skilled and experienced resume writers: Resumewritingservices.org takes pride in its team of highly trained and professional resume writers who possess a deep understanding of crafting effective resumes.
  • Personalized service: Resumewritingservices.org offers a personal touch by providing unlimited calls with their resume writers. This unique feature allows clients to engage in direct communication and close collaboration with the writers throughout the resume creation process.
  • Competitive job market expertise: The writers at Resumewritingservices.org have knowledge of current job market trends. This ensures that the resumes they create are optimized to excel in today’s fiercely competitive job market.
  • Quality Assurance: The service maintains a rigorous quality assurance process to guarantee that the resumes delivered to clients meet the highest standards and align with their expectations.
  • Timely delivery: Resumewritingservices.org is committed to delivering resumes within the agreed-upon timeframe, ensuring clients receive their documents promptly.
  • Client satisfaction guarantee: Resumewritingservices.org offers a client satisfaction guarantee, assuring clients are fully content with the final resume. The service is ready to provide revisions if necessary.
  • Affordable pricing: Resumewritingservices.org provides pricing options that are competitive and transparent, making professional resume writing accessible to a wide range of job seekers.

Resumewritingservices.org employs a pricing system that is clear and easy to understand for their resume-building services. The initial package begins at $270 , including a comprehensive consultation with a skilled resume writer and developing an individualized resume.

They offer extra options that enable customers to personalize their packages based on their unique preferences. This adaptable pricing strategy guarantees that clients can choose the services that align with their requirements and financial constraints.

>> Use Resume Writing Services to Secure Your Dream Job

Craft Resumes - Best Resume Builder for Quick-Turnaround

Star Rating: 3/5

Craft Resumes stand out as a well-established writing and editing service known for its ability to deliver effective outcomes. Our dedication to providing a 24-hour turnaround guarantees you’ll receive the initial version of your resume promptly.

Navigating our user-friendly website is effortless, making it easy to use our services. At Craft Resumes, we specialize in crafting customized resumes to match your skills, qualifications, and aspirations for your career.

  • Speedy completion
  • Customized CVs
  • Intuitive site
  • Insufficient details
  • Absence of assurances
  • Quick turnaround: Craft Resumes commits to delivering the initial draft of your resume within 24 hours, ensuring a speedy and efficient service.
  • Expert Writers: Craft Resumes prides itself on its team of experienced writers who possess expertise across various industries and stay up-to-date with current hiring trends. They’re dedicated to making your resume stand out and catch the attention of potential employers.
  • Unlimited revisions: We provide unlimited revisions to guarantee your complete satisfaction. If you have specific changes or additions in mind, our team will collaborate with you closely to implement the modifications.
  • Confidentiality and Privacy: At Craft Resumes, we prioritize the confidentiality and privacy of your personal information. You can trust that your data will be handled securely and with the utmost discretion.
  • Tailored resumes: We specialize in tailoring resumes to align with your career objectives, industry, and job requirements. Each resume is personalized to accentuate your unique strengths and qualifications.
  • Resume Writing : $229.00
  • Basic : $279.99
  • Optimal : $339.99
  • All-In-One : $499.99

>> Use Craft Resumes to Secure Your Dream Job

Resume Companion - Best Value Resume Builder

Star Rating: 2.8/5

Resume Companion is a virtual platform and service that specializes in aiding individuals in creating resumes that are professional and impactful. It offers an array of resources and tools to assist job seekers in crafting interesting resumes that effectively showcase their skills, experiences, and qualifications.

A prominent feature of Resume Companion is its user-friendly resume builder. This tool allows users to select from various professionally designed templates and personalize them based on their specific requirements.

Users can effortlessly incorporate their personal information, employment history, educational background, skill set, and other pertinent details to produce a customized resume tailored to their needs.

  • Intuitive user interface
  • High-quality templates
  • Efficiency-boosting functions
  • Cost-effective choice
  • Restricted editing features without subscription
  • Absence of extensive customization options
  • Limited availability of extra services
  • Cover letter builder: Resume Companion goes beyond resumes and provides users with a tool for crafting customized cover letters tailored to specific job applications. This feature guides users through the process, helping them effectively present their qualifications and make a compelling case to prospective employers.
  • ATS optimization: In today’s job market, many companies use Applicant Tracking Systems (ATS) to screen resumes. Resume Companion helps users ensure their resumes are ATS-friendly. The platform offers valuable tips and insights on incorporating relevant keywords, formatting the document correctly, and increasing the likelihood of passing through the ATS screening process.
  • Educational resources: Resume Companion extends its services by offering an informative blog and educational materials that cover various aspects of resume writing, job search strategies, interview techniques, and career development guidance. These resources provide users with valuable insights and advice to help them create impressive resumes and enhance their job search efforts.
  • Download and sharing options: Upon completing their resumes, users can conveniently download their documents in multiple formats, including PDF and Word. Resume Companion also makes it easy for users to share their resumes online or print them offline.
  • Customer support: Resume Companion values user satisfaction and offers customer support to assist with users’ questions or concerns while utilizing the platform. Users can access support through email or the platform’s contact form.

Resume Companion provides a cost-effective solution for individuals seeking an all-inclusive service. It’s vital to remember subscription renewal is required to access future editing services. In summary, Resume Companion offers a wallet-friendly option for those who desire a user-friendly resume-building experience without needing advanced writing abilities.

>> Use Resume Companion to Secure Your Dream Job

Our Ranking Methodology for Best Resume Writing Services

To comprehensively and objectively rank the top resume writing services, it is essential to have a thorough methodology. The first step in this process was conducting extensive research and analysis. This involved gathering a comprehensive list of reputable resume-writing services from multiple sources such as online searches, customer reviews, industry directories, and personal recommendations.

  • Feature analysis: Evaluate the functionalities provided by each resume builder, considering elements like template variety and quality, customization flexibility, user-friendly editing and formatting options, import/export capabilities, spell check and grammar tools, and integration with job search platforms and professional networks.
  • Template collection: Examine the assortment and quality of templates. Look for a wide range that suits various industries, job levels, and design preferences, considering these templates’ aesthetics, readability, and contemporary design.
  • Editing and customization: Scrutinize the adaptability and user-friendliness of the editing and customization tools each resume builder provides. Assess the capacity to add or modify sections, reorganize content, and tailor resumes to specific job requirements.
  • User interface and experience: Analyze the user interface and the overall user experience each resume builder offers. Evaluate the ease of navigation, instruction clarity, guidance or prompts, and the platform’s responsiveness.
  • Integration with job search platforms: Determine whether resume builders offer seamless integration with popular job search platforms and professional networks like LinkedIn or ATS systems. Consider how well the resumes can be transferred and their compatibility with these platforms.
  • Additional resources: Evaluate if the resume builders provide extra resources such as sample resumes, tools for creating cover letters, interview tips, or career advice. Consider the breadth and practicality of these supplementary resources.
  • Mobile-friendliness: Gauge the mobile-friendliness and responsiveness of the resume builders, recognizing the growing trend of mobile job searching and application processes.
  • Customer support: Reflect on the accessibility and quality of customer support services, encompassing options like live chat, email support, or knowledge bases. Assess the responsiveness and helpfulness of the support team.
  • Pricing and value for money: Appraise the pricing plans presented by the resume builders in terms of the value they offer based on features, usability, and overall service quality.
  • Industry reputation: Consider the standing and trustworthiness of the resume builders, considering factors such as awards, recognition, partnerships, and user feedback from reputable sources.

Buyer’s Guide: Why Use a Resume Builder?

Crafting a well-crafted CV comes naturally to particular job seekers. However, even the most seasoned experts may need help in resume writing. If you find yourself in need of help with creating a compelling resume, here are several ways in which the best online resume builder can be beneficial:

Resume builders provide users with pre-designed templates and helpful tips, streamlining the process of writing a resume and alleviating stress.

Offers Writing Tips

Promoting oneself requires considerable effort. Only some people possess writing skills, even if they enjoy self-promotion. To showcase one’s experience and knowledge effectively, a resume builder can help select the most appropriate words and phrases.

Improves Design

In every field, there are unique standards for an impressive resume. If you need to gain knowledge in design or the tools, resume builders can provide free templates to enhance your resume’s visual appeal and quality.

Applicant Tracking Systems (ATS)

Recruiters often use ATS systems to scan resumes. A good resume builder will help with formatting to ensure that your resume is easy for these systems to read.

What’s the Best Resume Builder?

The ideal resume builder for each individual may differ according to their specific requirements. If you prefer a tool that offers step-by-step guidance in creating your resume, we suggest using a builder that provides helpful tips and recommendations. If you prefer a resume builder that auto-generates a summary, we recommend using a tool that extracts information from your LinkedIn profile.

For those who enjoy having creative control over their resumes, we suggest using a platform with features. By selecting the resume builder that aligns with your needs and suits your industry and personal style, you’ll significantly increase your chances of capturing the attention of hiring managers.

Resume Builder vs. Resume Writing Service: What Matters for You

When it comes to crafting a resume, there are three options available. You can opt to create it independently, use a resume builder tool, or enlist the services of a professional resume writer. Your best choice will depend on your writing abilities, available time, and financial resources.


You have the choice to construct a resume entirely by yourself. The benefit of this option is that it costs nothing but requires a significant amount of effort. Along with composing all the information, you must possess graphic design skills.

This approach works well if you have these abilities, but with them, your options for creating a resume are unlimited. To overcome this limitation, you can use a resume builder or enlist the help of a resume writing service.

Resume Builder

A tool for creating resumes allows you to input your details into a template, resulting in an original appearance and layout with no design work. The top resume building tools also offer suggestions on enhancing your resume and tailoring it to match the specific job you are applying for.

While you are still responsible for writing the content, once it is written, you can quickly transfer that information into any other template with just a few simple clicks. Some of these services are free and many like to promote themselves as such, but most require a small payment to download your finished resume.

Professional Resume Writing Service

Professional resume writing services are expensive, but they offer the convenience of handling all the work for you. An experienced writer will gather relevant information about your background and transform it into a unique and engaging resume.

The process typically takes a few days, and the level of originality in the outcome largely relies on your choice of company and writer. However, we will not delve into these services further in this guide.

Are Resume Builders Worth It?

Definitely, without a doubt. An effective resume creator will guarantee that your CV is formatted correctly to navigate Applicant Tracking Systems and ultimately reach the hands of recruiters.

Is It Unprofessional to Use a Microsoft Word Resume Template?

Relying on a template will not set you apart, and there is a high likelihood that your application will be dismissed because your resume is identical to those of other job seekers.

Final Thoughts

Choosing the right resume builder is crucial in today’s competitive job market. Creating a professional and impactful resume that stands out from the crowd can significantly impact your job search. With the right tool, you can save time, improve your chances of landing an interview, and ultimately secure your dream job.

When selecting a resume builder, consider your specific needs and priorities. Look for features like customizable templates, industry-specific examples, and the ability to export your resume in different formats. Consider user reviews and ratings to ensure you choose a reputable and reliable platform.

Remember, an exceptional tool for crafting resumes should give you the power to present your skills, experience, and accomplishments effectively. It should simplify and expedite creating a resume without hassle. Investing in a reliable resume builder is investing in your professional future.

Therefore, explore the different options available for resume builders. Test out their free trials or demos and choose the best fit for your objectives. Our top recommendation is Super Star Resume . This meticulously designed resume can open doors to exciting career prospects and be a dependable companion on your journey toward success.

Ahad Waseem is a business, blockchain, and cybersecurity writer who often takes on art, politics, and economics too. As a linguistic engineer who writes to solve problems, he’s written for various tech and business publications. When he’s not writing, he’s probably on horseback, caring for his houseplants, or training Bonsai trees. He can be reached at [email protected] . McClatchy’s newsrooms were not involved in the creation of this content. We may earn a commission if you make a purchase through one of our links.

©2023 Miami Herald. Visit miamiherald.com. Distributed by Tribune Content Agency, LLC.


More From Forbes

Today’s nyt ‘connections’ hints and answers for saturday, may 18.

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Find the links between the words to win today's game of Connections.

Looking for Friday’s Connections hints and answers? You can find them here:

Hey there, everyone! Welcome to the weekend. I hope it’s an excellent one for you. My building’s management is opening up the pool, which is very exciting to me. I plan to spend much of the summer there, especially considering that all I need to get my work done for the most part is a laptop and an internet connection. Joy.

Today’s NYT Connections hints and answers are coming right up.

How To Play Connections

In Connections , you’re presented with a grid of 16 words. Your task is to arrange them into four groups of four by figuring out the links between them. The groups could be things like horror movie franchises, a type of verb or rappers.

There’s only one solution for each puzzle, and you’ll need to be careful when it comes to words that might fit into more than one category. You can shuffle the words to perhaps help you see links between them.

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New apple exclusive exposes expensive iphone, ghost of tsushima is already flooded with negative reviews on steam.

Each group is color coded. The yellow group is usually the easiest to figure out, blue and green fall in the middle, and the purple group is typically the hardest one to deduce. The purple group often involves wordplay, so bear that in mind.

Select four words you think go together and press Submit. If you make a guess and you’re incorrect, you’ll lose a life. If you’re close to having a correct group, you might see a message telling you that you’re one word away from getting it right, but you’ll still need to figure out which one to swap.

If you make four mistakes, it’s game over. Let’s make sure that doesn’t happen with the help of some hints, and, if you’re really struggling, today’s Connections answers.

What Are Today’s Connections Hints?

Scroll slowly! Just after the hints for each of today’s Connections groups, I’ll reveal what the groups are without immediately telling you which words go into them.

Today’s 16 words are:

And the hints for today’s groups are:

  • Yellow group — double-barreled fauna
  • Green group — quick changes of direction
  • Blue group — parlor activities, perhaps
  • Purple group — you might have a ____ blank in your step if you have any of these, or they may make you feel slinky

What Are Today’s Connections Groups?

Need some extra help?

Be warned: we’re starting to get into spoiler territory.

Today’s groups are...

  • ellow group — animals whose names are two animals
  • Green group — sharp turns
  • Blue group — classic party games
  • Purple group — things with spring(s)

What Are Today’s Connections Answers?

Spoiler alert! Don’t scroll any further down the page until you’re ready to find out today’s Connections answers.

This is your final warning!

Today’s Connections answers are...

  • Yellow group — animals whose names are two animals (BULLDOG, CATFISH, HORSEFLY, TURTLEDOVE)
  • Green group — sharp turns (DOGLEG, HAIRPIN, SWITCHBACK, ZAG)
  • Blue group — classic party games (CATEGORIES, CHARADES, FISHBOWL, WEREWOLF)
  • Purple group — things with spring(s) (CLOCK, MATTRESS, MOUSETRAP, TRAMPOLINE)

Fun game today. It wasn't a perfect one for me, but I was glad to get a win just after losing a four-day streak.

ZAG, being one of the few short words on today's grid, was my entry point into the greens. Likewise for CHARADES with the blues, but I made a couple of incorrect guesses that included MOUSETRAP before finding the correct combination of words.

With only the "easiest" and "hardest" groups left (that's not always necessarily the case!), I had to have been missing something. So when I looked at all the words more carefully and broke them down, I figured out the yellow group. I didn't deduce the purple connection but a win is a win.

That’s all there is to it for today’s Connections clues and answers. Be sure to check my blog for hints and the solution for Sunday’s game if you need them.

P.S. It only came out on Friday but I’m already enamored with the new Billie Eilish album, Hit Me Hard And Soft . She and her brother and collaborator Finneas continue to surprise and delight at almost every turn, all the while managing to expertly ground the album’s tonal shifts with her unmistakably great voice.

“Lunch” is the only track with a music video so far, so I’ll go with that one. It’s got a great groove and it it has all the makings of a new queer anthem. The video’s a lot of fun too — it feels like a throwback to the early ‘90s — and then you get smacked with slightly gloomy synths during the last minute. Big fan. Keep doing your thing, Billie.

Kris Holt

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Department of Social Services, Australian Government

Disability and Carers

Employment services for people with disability

The Australian Government is committed to ensuring people with disability, injury or a health condition have equal opportunities to gain employment. There are a range of employment programs that support people with disability who need, or would like, help to find and maintain employment. Employers can also access free help to recruit, support and retain employees with disability.

Disability Employment Services (DES)

Disability Employment Services (DES) is the main employment service for people with disability, injury and/or health condition. The current DES program will run until 30 June 2025 when a new specialist disability employment program will commence.

People with disability may be eligible for one of two different parts of the DES program:

  • Disability Management Service is for job seekers with disability, injury or health condition who need assistance to find a job and occasional support in the workplace to keep a job.
  • Employment Support Service is for job seekers with permanent disability who need help to find a job and who need regular, ongoing support in the workplace to keep a job.

Providers of DES — called DES providers— are a mix of large, medium and small for-profit and not-for-profit organisations experienced in supporting people with disability, as well as helping employers to support employees with disability in the workplace.

To find a DES provider:

  • visit the DES provider search page on JobAccess
  • contact a JobAccess Advisor on 1800 464 800
  • talk to a Centrelink representative by calling the Centrelink employment services line on 132 850 or by visiting a local service centre
  • view the List of current DES providers .

Support for participants

The DES program gives participants flexibility and choice in the services they receive and how they receive them, with participants able to choose their preferred provider when they first enter the program.Job seekers may be able to register for DES through Centrelink or directly with a provider.

DES providers can help those looking for work to:

  • get ready to work
  • train in specific job skills
  • write a resume
  • practice interview skills
  • look for jobs that suit them.

Once in a job, DES providers can help with specific on-the-job training and support that suits their needs. This includes help under the Work Assist program . Work Assist provides support to eligible employees who have difficulty fulfilling the essential requirements of their role due to their injury, disability or health condition. A DES provider will work with the Work Assist participant and their employer to provide support that maximises the chance of maintaining employment.

Support for employers

DES providers offer recruitment support and guidance to employers. This may include help to:

  • post job vacancies
  • shortlist candidates
  • interview people with a disability
  • access available financial support (if eligible).

Information for providers

Operational information for DES providers is available.

  • Disability Employment Services Grant Agreement
  • Disability Employment Services Guidelines
  • Disability Employment Services Charter of Contract Management

JobAccess is the national hub for workplace and employment information for people with disability, employers and service providers.

JobAccess provides free, confidential and accessible information and advice through the JobAccess website and a telephone advice line. It offers help and workplace solutions for people with disability and employers.

JobAccess also plays a coordinating role with the National Panel of Assessors to conduct free workplace assessment, and advise on workplace modifications and support which may be eligible for reimbursement through the Employment Assistance Fund (EAF) .

The EAF gives financial help to eligible people with disability and mental health conditions and their employers to buy work related modifications, equipment, Auslan (Australian Sign Language) services and workplace assistance and support services. The EAF is available to eligible people with disability who are about to start a job, are self-employed or who are currently working. It is also available to people with disability who need Auslan assistance or special work equipment to look for and prepare for a job.

Under JobAccess, a National Disability Recruitment Coordinator (NDRC) can offer assistance to employers across Australia to:

  • increase their knowledge of support available through DES
  • implement employment practices
  • provider disability and training for staff.

More information on support available for staff with disability is available the JobAccess website . Employers can also call JobAccess Advisor on 1800 464 800 to connect with a National Panel of Assessor provider or NDRC account manager (if eligible).

Disability Employment Reforms

As part of the 2024–25 Budget, the Government announced a number of measures that will improve employment and career outcomes of people with disability, injury or illness.

  • Read the media release and learn more information about other Department of Social Services’ Budget measures .

A new specialist disability employment program

A new specialist disability employment program will replace the current DES program from 1 July 2025.

The new program will focus on assisting people with disability to find and maintain sustainable employment. It will improve the quality of service for participants by ensuring the support provided is tailored to their circumstances. There will be a greater focus on quality providers, with staff and leadership that reflects the diversity of the communities they are working with. Providers will place clients and employers at the centre of their service design and build meaningful relationships with both clients and employers.

In line with the new specialist disability employment program, The National Panel of Assessors program will continue to deliver assessment services from 1 July 2025.

  • Read more about the new specialist disability employment program .

Disability Employment Centre of Excellence

A Disability Employment Centre of Excellence (Centre of Excellence) is being established to develop best practice, evidence-based information to help providers deliver high-quality effective employment services and supports to improve disability employment outcomes. The Centre of Excellence will support the introduction of the new specialist disability employment program from 1 July 2025.

  • Read more information about the Centre for Excellence .

The Complaints Resolution and Referral Service and Hotline

The Complaints Resolution and Referral Service (CRRS) and Hotline will be continued to 31 December 2026. Through continued support for the Hotline and CRRS, the Government is keeping in place a robust complaints framework that protects the rights and safety of people with disability. This will ensure continued coverage and support for people with disability with concerns or complaints, while the Government considers future arrangements in the context of the broader reforms within the disability sector, including the response to the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability and the National Disability Insurance Scheme Review.

  • Read more information about the Hotline and CRRS .

Further information about reforms to disability employment announced as part of the 2024- 25 Budget is available in the following factsheets:

  • A new specialist disability employment program – Factsheet
  • A new specialist disability employment program – Participant Factsheet
  • A new specialist disability employment program – Employer Factsheet
  • A new specialist disability employment program – Provider Factsheet
  • Disability Employment Centre of Excellence - Factsheet
  • National Panel of Assessors - Factsheet

Workforce Australia Employment Services

Workforce Australia is the employment service delivered by the Department of Employment and Workplace Relations. It includes an online service and a network of providers that deliver support to job seekers on income support, including those with disability, to find a job or create their own job.

The Workforce Australia website is a place employers can post their current vacancies and all Australians can search and apply for jobs.

As part of Workforce Australia, Self-Employment Assistance can help participants turn their business idea, or existing small business, into a viable business. The program allows participants to choose the level of support that meets their needs and the needs of their business.

More information about Workforce Australia is available on the Department of Employment and Workplace Relations website .

Supported Employment

Supported employment refers to jobs where people with high support needs (i.e. those who, because of their disabilities, need substantial ongoing support to obtain and/or keep paid employment) can receive extra support while they are at work.

If an individual is eligible for the National Disability Insurance Scheme (NDIS), supports for employment could be funded through their NDIS Plan. Further information about supported employment under the NDIS, including information on the pricing framework, can be found on the NDIS website .

Participants can use their supported employment funding in any workplace they choose, including mainstream employment, social enterprises, micro-businesses, or supported employment services (including those traditionally known as Australian Disability Enterprises or ADEs).

The Supported Wage System (SWS) is set up for employees with disability who are not able to perform jobs at the same capacity as any other employee. Under SWS, special workplace arrangements are created so that employers can pay wages to a person with disability based on how productive they are in their job. 

An employer or DES provider may make an application under the SWS. The SWS assessment will be conducted by an independent assessor. 

  • Learn more about supported employment and the SWS . 
  • DES Quality Framework

In July 2023, the Australian Government announced a new Disability Employment Services (DES) Quality Framework. The Framework is designed to ensure the delivery of high quality, tailored services for people with disability. It will ensure providers are listening and responding to the needs of individuals and employers to drive meaningful and sustained quality improvement.

  • Media release – Disability Employment Services Quality Framework

Following the release of the Framework the Department has continued to consult with providers, peaks, and disability representative organisations to inform and support implementation and development. The Framework has been updated to support this development.

DES Quality Guidelines complement the Framework.

  • DES Quality Guidelines

National Panel of Assessors

The National Panel of Assessors (NPA) program provides independent assessments to support people with disability in the workplace. NPA providers conduct the following: 

  • Ongoing Support: to ensure that DES clients receive the Ongoing Support they need in the workplace to retain their job. 
  • Supported Wage System: to determine productivity-based wages for eligible people with disability. 
  • Workplace Modifications Services: to assess the suitability of modifications (such as equipment or assistive technology) that will support people with disability to undertake their employment duties. 

From 1 July 2025, in line with the new specialist disability employment program, NPA providers will continue to deliver these assessment services.

A list of current organisations that deliver NPA is available.

Operational information for NPA providers is available.

  • NPA Grant Agreement
  • National Standards for Disability Services – audit requirements for NPA providers

Last updated: 15 May 2024 - 11:01am

Sorry, Harrison Butker, the Benedictine College nuns reject your "narrow definition" of Catholicism

The nuns who co-founded the college didn't hold back about how the kicker's views did not reflect their core values, by gabriella ferrigine.

The religious sisterhood order that co-founded Benedictine College, the small academic institution in Atchinson, Kansas, has disavowed the 2024 commencement speech by Kansas City Chiefs kicker Harrison Butker, which has been widely panned as misogynistic and homophobic. 

The Sisters of Mt. Scholastica issued a statement declaring their shared sentiment that Butker's speech does not "represent the Catholic, Benedictine, liberal arts college that our founders envisioned and in which we have been so invested.

"Instead of promoting unity in our church, our nation, and the world, his comments seem to have fostered division," the statement continued. "One of our concerns was the assertion that being a homemaker is the highest calling for a woman. We sisters have dedicated our lives to God and God’s people, including the many women whom we have taught and influenced during the past 160 years. These women have made a tremendous difference in the world in their roles as wives and mothers and through their God-given gifts in leadership, scholarship, and their careers.

"Our community has taught young women and men not just how to be 'homemakers' in a limited sense, but rather how to make a Gospel-centered, compassionate home within themselves where they can welcome others as Christ, empowering them to be the best versions of themselves," the sisterhood added. "We reject a narrow definition of what it means to be Catholic. We are faithful members of the Catholic Church who embrace and promote the values of the Gospel, St. Benedict, and Vatican II and the teachings of Pope Francis."

They concluded, "We want to be known as an inclusive, welcoming community, embracing Benedictine values that have endured for more than 1,500 years and have spread through every continent and nation. We believe those values are the core of Benedictine College."

Following Butker's speech, NFL senior Vice President Jonathan Beane, the league’s chief diversity and inclusion officer, stated that “Harrison Butker gave a speech in his personal capacity. His views are not those of the NFL as an organization. The NFL is steadfast in our commitment to inclusion, which only makes our league stronger."

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