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How to write about “problem solving” in your cover letter.

“Problem solving” comes up a lot in job listings. When it does, it is useful to give some examples of your ability in your cover letter. Indeed, recently I’ve seen this come up as a requirement in job listings.

Like every other qualification, it is useless to simply assert that you have an ability or experience. You have to prove it through referencing your work experience. Here is a template for writing the story about “problem solving.”

  • Outline a problem that came up at work
  • Explain what disaster could have happened, or was happening, if it were not resolved
  • Elucidate what you did to solve the problem
  • Describe the good result that happened
  • Express the excellent wider consequences

“ I’m good at solving problems [an adverb or descriptor from the listing like “quickly” or “innovatively” or “on the fly”], like the time when [something went wrong] at [your recent job]. This meant that [some horrible thing could happen or had happened] which we wanted to avoid. I realized that I should [do this, then that]. That meant that [immediate positive outcome going forward], and [excellent wider consequence such as work continued safely, money or time was saved, the client was very pleased and came back with repeat business.]”

One of the tricks here is to not say “the problem was avoided” as the good result or positive consequence. Just saying something like that doesn’t give as good an impression. It could show you as someone who is problem-focused and stuck in negative language and thinking. It may take a few minutes to find a way to express what did happen , rather than what did not , but it will strengthen you cover letter enormously.

The template also works when the problem you solved was some kind of chronic or ongoing issue, rather than an emergency.

“ At [my old job] we had an ongoing issue with [describe the problem]. This meant that every time [something happened] we had [this next thing happen.] This was costly [in some specific way – time, expenses, customer satisfaction, high churn]. I proposed that we [implement or institute this new procedure]. We were able to save [this is a good place to insert a metric – hours, dollars, %’age increase in sales]. It meant that the staff were much happier and able to focus on [some good thing instead of the problem, like delivering client services.]”

This step-by-step method is also a great way to approach this kind of question in an interview, especially if the interviewer asks you to describe your strengths. Have a couple of these stories, that reference the kind of problem that can come up at the prospective job, that you have practiced saying aloud.

The flip side of this skill is planning abilities. Remember the adage, “ If you fail to plan, you plan to fail. ” I like to start any problem-solving description with the phrase, “ I find that attention to planning helps avoid many problems, but they still can happen. I’m good at solving problems “…..and so on.

You can learn more about writing cover letters and expressing your skills in terms of a narrative in my book, “ Work In Production Part Two: How to write a killer cover letter the UPM will actually want to read. “

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26 Good Examples of Problem Solving (Interview Answers)

By Biron Clark

Published: November 15, 2023

Employers like to hire people who can solve problems and work well under pressure. A job rarely goes 100% according to plan, so hiring managers will be more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical in your approach.

But how do they measure this?

They’re going to ask you interview questions about these problem solving skills, and they might also look for examples of problem solving on your resume and cover letter. So coming up, I’m going to share a list of examples of problem solving, whether you’re an experienced job seeker or recent graduate.

Then I’ll share sample interview answers to, “Give an example of a time you used logic to solve a problem?”

Problem-Solving Defined

It is the ability to identify the problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation. 

Problem-solving also involves critical thinking, communication, listening, creativity, research, data gathering, risk assessment, continuous learning, decision-making, and other soft and technical skills.

Solving problems not only prevent losses or damages but also boosts self-confidence and reputation when you successfully execute it. The spotlight shines on you when people see you handle issues with ease and savvy despite the challenges. Your ability and potential to be a future leader that can take on more significant roles and tackle bigger setbacks shine through. Problem-solving is a skill you can master by learning from others and acquiring wisdom from their and your own experiences. 

It takes a village to come up with solutions, but a good problem solver can steer the team towards the best choice and implement it to achieve the desired result.

Watch: 26 Good Examples of Problem Solving

Examples of problem solving scenarios in the workplace.

  • Correcting a mistake at work, whether it was made by you or someone else
  • Overcoming a delay at work through problem solving and communication
  • Resolving an issue with a difficult or upset customer
  • Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
  • Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
  • Troubleshooting and resolving technical issues
  • Handling and resolving a conflict with a coworker
  • Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
  • Taking initiative when another team member overlooked or missed something important
  • Taking initiative to meet with your superior to discuss a problem before it became potentially worse
  • Solving a safety issue at work or reporting the issue to those who could solve it
  • Using problem solving abilities to reduce/eliminate a company expense
  • Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
  • Changing how a process, team, or task is organized to make it more efficient
  • Using creative thinking to come up with a solution that the company hasn’t used before
  • Performing research to collect data and information to find a new solution to a problem
  • Boosting a company or team’s performance by improving some aspect of communication among employees
  • Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem Solving Examples for Recent Grads/Entry Level Job Seekers

  • Coordinating work between team members in a class project
  • Reassigning a missing team member’s work to other group members in a class project
  • Adjusting your workflow on a project to accommodate a tight deadline
  • Speaking to your professor to get help when you were struggling or unsure about a project
  • Asking classmates, peers, or professors for help in an area of struggle
  • Talking to your academic advisor to brainstorm solutions to a problem you were facing
  • Researching solutions to an academic problem online, via Google or other methods
  • Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

You can share all of the examples above when you’re asked questions about problem solving in your interview. As you can see, even if you have no professional work experience, it’s possible to think back to problems and unexpected challenges that you faced in your studies and discuss how you solved them.

Interview Answers to “Give an Example of an Occasion When You Used Logic to Solve a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” since you’re likely to hear this interview question in all sorts of industries.

Example Answer 1:

At my current job, I recently solved a problem where a client was upset about our software pricing. They had misunderstood the sales representative who explained pricing originally, and when their package renewed for its second month, they called to complain about the invoice. I apologized for the confusion and then spoke to our billing team to see what type of solution we could come up with. We decided that the best course of action was to offer a long-term pricing package that would provide a discount. This not only solved the problem but got the customer to agree to a longer-term contract, which means we’ll keep their business for at least one year now, and they’re happy with the pricing. I feel I got the best possible outcome and the way I chose to solve the problem was effective.

Example Answer 2:

In my last job, I had to do quite a bit of problem solving related to our shift scheduling. We had four people quit within a week and the department was severely understaffed. I coordinated a ramp-up of our hiring efforts, I got approval from the department head to offer bonuses for overtime work, and then I found eight employees who were willing to do overtime this month. I think the key problem solving skills here were taking initiative, communicating clearly, and reacting quickly to solve this problem before it became an even bigger issue.

Example Answer 3:

In my current marketing role, my manager asked me to come up with a solution to our declining social media engagement. I assessed our current strategy and recent results, analyzed what some of our top competitors were doing, and then came up with an exact blueprint we could follow this year to emulate our best competitors but also stand out and develop a unique voice as a brand. I feel this is a good example of using logic to solve a problem because it was based on analysis and observation of competitors, rather than guessing or quickly reacting to the situation without reliable data. I always use logic and data to solve problems when possible. The project turned out to be a success and we increased our social media engagement by an average of 82% by the end of the year.

Answering Questions About Problem Solving with the STAR Method

When you answer interview questions about problem solving scenarios, or if you decide to demonstrate your problem solving skills in a cover letter (which is a good idea any time the job description mention problem solving as a necessary skill), I recommend using the STAR method to tell your story.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. So before jumping in and talking about the problem that needed solving, make sure to describe the general situation. What job/company were you working at? When was this? Then, you can describe the task at hand and the problem that needed solving. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact.

Finally, describe a positive result you got.

Whether you’re answering interview questions about problem solving or writing a cover letter, you should only choose examples where you got a positive result and successfully solved the issue.

Example answer:

Situation : We had an irate client who was a social media influencer and had impossible delivery time demands we could not meet. She spoke negatively about us in her vlog and asked her followers to boycott our products. (Task : To develop an official statement to explain our company’s side, clarify the issue, and prevent it from getting out of hand). Action : I drafted a statement that balanced empathy, understanding, and utmost customer service with facts, logic, and fairness. It was direct, simple, succinct, and phrased to highlight our brand values while addressing the issue in a logical yet sensitive way.   We also tapped our influencer partners to subtly and indirectly share their positive experiences with our brand so we could counter the negative content being shared online.  Result : We got the results we worked for through proper communication and a positive and strategic campaign. The irate client agreed to have a dialogue with us. She apologized to us, and we reaffirmed our commitment to delivering quality service to all. We assured her that she can reach out to us anytime regarding her purchases and that we’d gladly accommodate her requests whenever possible. She also retracted her negative statements in her vlog and urged her followers to keep supporting our brand.

What Are Good Outcomes of Problem Solving?

Whenever you answer interview questions about problem solving or share examples of problem solving in a cover letter, you want to be sure you’re sharing a positive outcome.

Below are good outcomes of problem solving:

  • Saving the company time or money
  • Making the company money
  • Pleasing/keeping a customer
  • Obtaining new customers
  • Solving a safety issue
  • Solving a staffing/scheduling issue
  • Solving a logistical issue
  • Solving a company hiring issue
  • Solving a technical/software issue
  • Making a process more efficient and faster for the company
  • Creating a new business process to make the company more profitable
  • Improving the company’s brand/image/reputation
  • Getting the company positive reviews from customers/clients

Every employer wants to make more money, save money, and save time. If you can assess your problem solving experience and think about how you’ve helped past employers in those three areas, then that’s a great start. That’s where I recommend you begin looking for stories of times you had to solve problems.

Tips to Improve Your Problem Solving Skills

Throughout your career, you’re going to get hired for better jobs and earn more money if you can show employers that you’re a problem solver. So to improve your problem solving skills, I recommend always analyzing a problem and situation before acting. When discussing problem solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Next, to get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t. Think about how you can get better at researching and analyzing a situation, but also how you can get better at communicating, deciding the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem solving ability.

If you practice the tips above, you’ll be ready to share detailed, impressive stories and problem solving examples that will make hiring managers want to offer you the job. Every employer appreciates a problem solver, whether solving problems is a requirement listed on the job description or not. And you never know which hiring manager or interviewer will ask you about a time you solved a problem, so you should always be ready to discuss this when applying for a job.

Related interview questions & answers:

  • How do you handle stress?
  • How do you handle conflict?
  • Tell me about a time when you failed

Biron Clark

About the Author

Read more articles by Biron Clark

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7 Problem Solving Skills That Aren’t Just Buzzwords (+ Resume Example)

  • Julia Mlcuchova , 
  • Updated April 8, 2024 9 min read

Problem-solving skills are something everybody should include on their resume, yet only a few seem to understand what these skills actually are. If you've always felt that the term "problem-solving skills" is rather vague and wanted to know more, you've come to the right place.

In this article, we're going to explain what problem-solving skills really mean. We'll talk about what makes up good problem-solving skills and give you tips on how to get better at them. You'll also find out how to make your problem-solving abilities look more impressive to those who might want to hire you.

Sounds good, right? Curious to learn more? 

In this article we’ll show you:

  • What are problem solving skills;
  • Why are they important; 
  • Specific problem solving skills examples;
  • How to develop your problem solving skills;
  • And, how to showcase them on your resume.

Table of Contents

Click on a section to skip

What are problem solving skills?

Why are problem solving skills important, the best 7 problem solving skills examples, how to develop problem solving skills, problem solving skills resume example, key takeaways: problem solving skills.

First of all, they're more than just a buzzword!

Problem-solving skills are a set of specific abilities that allow you to deal with unexpected situations in the workplace, whether it be job related or team related. 

It's a complex process that involves several “sub skills” or “sub steps,” namely:

  • Recognizing and identifying the issue at hand.
  • Breaking the problem down into smaller parts and analyzing how they relate to one another. 
  • Creating potential solutions to the problem, evaluating them and picking the best one.  
  • Applying the chosen solution and assessing its outcome. 
  • Learning from the whole process to deal with future problems more effectively. 

As you can see, it's not just about solving problems that are right in front of us, but also about predicting potential issues and being prepared to deal with them before they arise.  

Despite what you may believe, problem-solving skills aren't just for managers . 

Think about it this way: Why do employers hire employees in the first place? To solve problems for them!

And, as we all know, problems don't discriminate. In other words, it doesn't matter whether you're just an intern, an entry-level professional, or a seasoned veteran, you'll constantly face some kind of challenges. And the only difference is in how complex they will get.

This is also reflected in the way employers assess suitability of potential job candidates. 

In fact, research shows that the ability to deal with unexpected complications is prioritized by an overwhelming 60% of employers across all industries, making it one of the most compelling skills on your resume.

So, regardless of your job description or your career level, you're always expected to find solutions for problems, either independently or as a part of a team. 

And that's precisely what makes problem-solving skills so invaluable and universal ! 

Wondering how good is your resume?

Find out with our AI Resume Checker! Just upload your resume and see what can be improved.

As we've said before, problem-solving isn't really just one single skill. 

Instead, your ability to handle workplace issues with composure depends on several different “sub-skills”. 

So, which specific skills make an employee desirable even for the most demanding of recruiters? 

In no particular order, you should focus on these 7 skills : 

  • Analytical skills
  • Research skills
  • Critical thinking 
  • Decision-making
  • Collaboration
  • Having a growth mindset

Let's have a look at each of them in greater detail!

#1 Analytical skills

Firstly, to truly understand complex problems, you need to break them down into more manageable parts . Then, you observe them closely and ask yourself: “ Which parts work and which don't,” How do these parts contribute to the problem as a whole,” and "What exactly needs to be fixed?” In other words, you gather data , you study it, and compare it - all to pinpoint the cause of the issue as closely as possible.

#2 Research skills

Another priceless tool is your research skills (sometimes relying on just one source of information isn't enough). Besides, to make a truly informed decision , you'll have to dig a little deeper. Being a good researcher means looking for potential solutions to a problem in a wider context. For example: going through team reports, customer feedback, quarterly sales or current market trends.  

#3 Critical thinking

Every employer wants to hire people who can think critically. Yet, the ability to evaluate situations objectively and from different perspectives , is actually pretty hard to come by. But as long as you stay open-minded, inquisitive, and with a healthy dose of skepticism, you'll be able to assess situations based on facts and evidence more successfully. Plus, critical thinking comes in especially handy when you need to examine your own actions and processes. 

 #4 Creativity

Instead of following the old established processes that don't work anymore, you should feel comfortable thinking outside the box. The thing is, problems have a nasty habit of popping up unexpectedly and rapidly. And sometimes, you have to get creative in order to solve them fast. Especially those that have no precedence. But this requires a blend of intuition, industry knowledge, and quick thinking - a truly rare combination. 

#5 Decision-making

The analysis, research, and brainstorming are done. Now, you need to look at the possible solutions, and make the final decision (informed, of course). And not only that, you also have to stand by it ! Because once the train gets moving, there's no room for second guessing. Also, keep in mind that you need to be prepared to take responsibility for all decisions you make. That's no small feat! 

#6 Collaboration

Not every problem you encounter can be solved by yourself alone. And this is especially true when it comes to complex projects. So, being able to actively listen to your colleagues, take their ideas into account, and being respectful of their opinions enables you to solve problems together. Because every individual can offer a unique perspective and skill set. Yes, democracy is hard, but at the end of the day, it's teamwork that makes the corporate world go round. 

#7 Having a growth mindset

Let's be honest, no one wants their work to be riddled with problems. But facing constant challenges and changes is inevitable. And that can be scary! However, when you're able to see these situations as opportunities to grow instead of issues that hold you back, your problem solving skills reach new heights. And the employers know that too!

Now that we've shown you the value problem-solving skills can add to your resume, let's ask the all-important question: “How can I learn them?”

Well…you can't. At least not in the traditional sense of the word. 

Let us explain: Since problem-solving skills fall under the umbrella of soft skills , they can't be taught through formal education, unlike computer skills for example. There's no university course that you can take and graduate as a professional problem solver. 

But, just like other interpersonal skills, they can be nurtured and refined over time through practice and experience. 

Unfortunately, there's no one-size-fits-all approach, but the following tips can offer you inspiration on how to improve your problem solving skills:

  • Cultivate a growth mindset. Remember what we've said before? Your attitude towards obstacles is the first step to unlocking your problem-solving potential. 
  • Gain further knowledge in your specialized field. Secondly, it's a good idea to delve a little deeper into your chosen profession. Because the more you read on a subject, the easier it becomes to spot certain patterns and relations.  
  • Start with small steps. Don't attack the big questions straight away — you'll only set yourself up for failure. Instead, start with more straightforward tasks and work your way up to more complex problems. 
  • Break problems down into more digestible pieces. Complex issues are made up of smaller problems. And those can be further divided into even smaller problems, and so on. Until you're left with only the basics. 
  • Don't settle for a single solution. Instead, keep on exploring other possible answers.
  • Accept failure as a part of the learning process. Finally, don't let your failures discourage you. After all, you're bound to misstep a couple of times before you find your footing. Just keep on practicing. 

How to improve problem solving skills with online courses

While it’s true that formal education won’t turn you into a master problem solver, you can still hone your skills with courses and certifications offered by online learning platforms :

  • Analytical skills. You can sharpen your analytical skills with Data Analytics Basics for Everyone from IBM provided by edX (Free); or Decision Making and Analytical Thinking: Fortune 500 provided by Udemy ($21,74).
  • Creativity. And, to unlock your inner creative mind, you can try Creative Thinking: Techniques and Tools for Success from the Imperial College London provided by Coursera (Free).
  • Critical thinking. Try Introduction to Logic and Critical Thinking Specialization from Duke University provided by Coursera (Free); or Logical and Critical Thinking offered by The University of Auckland via FutureLearn.  
  • Decision-making. Or, you can learn how to become more confident when it's time to make a decision with Decision-Making Strategies and Executive Decision-Making both offered by LinkedIn Learning (1 month free trial).
  • Communication skills . Lastly, to improve your collaborative skills, check out Communicating for Influence and Impact online at University of Cambridge. 

The fact that everybody and their grandmothers put “ problem-solving skills ” on their CVs has turned the phrase into a cliche. 

But there's a way to incorporate these skills into your resume without sounding pretentious and empty. Below, we've prepared a mock-up resume that manages to do just that.

FYI, if you like this design, you can use the template to create your very own resume. Just click the red button and fill in your information (or let the AI do it for you).

Problem solving skills on resume example

This resume was written by our experienced resume writers specifically for this profession.

Why this example works?

  • Firstly, the job description itself is neatly organized into bullet points .  
  • Instead of simply listing soft skills in a skills section , you can incorporate them into the description of your work experience entry.  
  • Also, the language here isn't vague . This resume puts each problem-solving skill into a real-life context by detailing specific situations and obstacles. 
  • And, to highlight the impact of each skill on your previous job position, we recommend quantifying your results whenever possible. 
  • Finally, starting each bullet point with an action verb (in bold) makes you look more dynamic and proactive.

To sum it all up, problem-solving skills continue gaining popularity among employers and employees alike. And for a good reason!

Because of them, you can overcome any obstacles that stand in the way of your professional life more efficiently and systematically. 

In essence, problem-solving skills refer to the ability to recognize a challenge, identify its root cause, think of possible solutions , and then implement the most effective one. 

Believing that these skills are all the same would be a serious misconception. In reality, this term encompasses a variety of different abilities , including:

In short, understanding, developing, and showcasing these skills, can greatly boost your chances at getting noticed by the hiring managers. So, don't hesitate and start working on your problem-solving skills right now!

Julia has recently joined Kickresume as a career writer. From helping people with their English to get admitted to the uni of their dreams to advising them on how to succeed in the job market. It would seem that her career is on a steadfast trajectory. Julia holds a degree in Anglophone studies from Metropolitan University in Prague, where she also resides. Apart from creative writing and languages, she takes a keen interest in literature and theatre.

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Highlighting Problem-Solving Skills on a Resume or Cover Letter

problem solving skills examples cover letter

You hear it all the time, how highlighting problem-solving skills on a resume or cover letter is more important than throwing together a shopping list of the tasks you performed at your previous job(s). But you may be wondering which way is best when it comes to highlighting these problem-solving skills.

Examples of Problem-Solving Skills

First and foremost, in order to be able to highlight problem-solving skills on your resume or cover letter, you have to be able to identify them. In fact, you may have more problem-solving skills than you give yourself credit for. Here are some examples of some of the more common problem-solving skills that candidates tend to list in their resumes and cover letters:

  • Research Skills – In order to fix a problem, you have to be able to understand it. And sometimes understanding a problem requires you to go deeper, to research and discover its root cause, before you can figure out how to fix it.
  • Communication Skills – Communication is important at every level, from informing others that a problem exists in the first place to brainstorming ways to resolve it.
  • Analytical Skills – Sharpened analytical skills can help you discover and understand a problem, as well as come up with ways to research and, ultimately, solve the problem.
  • Dependability – It may not seem like a problem-solving skill, but dependability is crucial in that employers can depend on you to solve problems in a timely fashion. This is an invaluable skill in that it can save your employer time, money, and other finite resources.

Customization is Key

It’s a lot of work, yes, but it’s important. You should tailor your resume and cover letter to each individual job you apply to. In other words, you should consider the job you’re applying to, and compare the skills they’re asking for with the skills highlighted on your resume and cover letter . Do they match?

If there are skills that you have and that the job requires, but you have not listed them on your resume, then now’s the time to do so. You want to show the company that you are the best candidate for the job because you have performed and accomplished everything they’re looking for in an employee. If this causes your resume to be longer than it should be, then you should weigh which skills you could do without in favor of highlighting the more important ones.

Be Short and Sweet

In most situations, hiring managers don’t have the time, nor the desire, to sit and read a lengthy cover letter. If you ramble on for too long, you practically guarantee your application will end up in the “outbox” (garbage can). You want to strike that delicate balance between telling the hiring manager enough about yourself to strike up interest, and keeping your cover letter short and sweet so as not to drone on and lose the person.

The best way to sum up your problem-solving skills in a cover letter is to, in one paragraph:

  • Briefly explain a work problem that either happened or could have happened, and whether it was resolved.
  • Elaborate, briefly, on your role in the situation and what you did to solve the problem.
  • Describe the positive result of your actions, and whether there were any positive, long-term effects.

You should be able to cover all these points in one paragraph. You should be able to flesh out the first bullet point in one or two sentences, and the remainder in a sentence each.

Cater to Applicant Tracking Systems (ATS)

In today’s world, the odds of an actual human being reading your job application are less than they were ten years ago. This is largely due to the introduction of Applicant Tracking Systems (ATS), which scan a candidate’s application, looking for certain keywords . If those keywords aren’t there, then the system rejects the application.

Therefore, the best way to ensure that your application receives a phone call back is to try as best you can to match the problem-solving skills in your resume and cover letter to the exact qualifications listed within the job posting. The more your skills match what the company is looking for, the more likely you are to receive a phone call for an interview, rather than a bot-issued rejection.

If, for example, you’re looking for a secretarial job , you may see “time management” listed among a job posting’s required skills. You should therefore include the keyword “time management” in your resume and briefly describe your experience with that skill.

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What Are Problem-Solving Skills, and How Do I Put Them on My Resume?

No matter what career you pursue, a problem-solving resume will always be valued by an employer. Companies want to hire people who can think creatively, break down problems into smaller parts, and come up with an effective solution to these problems.

As a result, knowing how to list problem-solving skills on your resume can be beneficial in your career search. It will help set you apart from all the other candidates out there and show off some of your soft skills to an employer. Other than problem-solving, these key skills include critical thinking, communication skills, decision-making skills, and interpersonal skills.

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In this guide, we examine what problem-solving skills are, why they are valued by employers, and how you can list them on your resume. It is important to note that, while strong problem-solving skills will help you find employment in any field, you may also require certain technical skills. For example, if you want to work in the tech industry, free coding bootcamps are an ideal way to quickly learn both problem-solving abilities and technical skills. 

What Are Problem-Solving Skills?

Problem-solving skills are the traits that allow you to identify problems and solve them efficiently and effectively. Problem-solving skills fall under the category of soft skills along with communication skills, critical thinking, interpersonal skills, and adaptability, to name a few. 

Every day we encounter problems, whether at work or at home. For example, we may have to figure out how to travel to work if our regular commute is closed. Or we may have to identify ways to free up time on our schedule so that we can meet a deadline that we thought was tomorrow. Problem-solving abilities will help you find viable solutions for these challenges.

To be a good problem solver, you need to have a wide range of skills and a strong work ethic. You need to be good at analyzing problems. You also need to be capable of coming up with creative solutions and doing so with business constraints like capital and the limits of team members. Here is a list of a few problem-solving skills that are highly valued by employers:

  • Communication
  • Decision-making

Why Do Employers Value Problem-Solving Skills?

Businesses encounter problems every day. A sales department may be struggling to reach its goals, and wonder how it can catch up. An office supplies delivery may have been missed, which leaves some workers without paper supplies. 

As a result, employers value job seekers who can solve problems. Employers want to hire people who can come up with solutions to the types of problems that are likely to come up in their job. You should be able to understand the nature of a problem, how it affects a business, and work either independently or as part of a team to come up with a solution.

What Are Some Examples of Problem-Solving Skills?

A man in front of a laptop using his problem solving skills

While you could list “able to solve problems” or “problem solver” on your resume, this is not a very accurate description of all the skills that make up the problem-solving process. Any worker that a business will hire should be capable of solving problems—that doesn’t set you apart from the crowd.

A problem-solving resume should be specific when it comes to listing these skills. Furthermore, you should include a wide variety of problem-solving skills examples. Here are some problem-solving examples that you can list on your resume:

#1: Analysis

The first step in solving any problem is to identify the exact issue that you are dealing with. This is crucial because if you don’t correctly identify a problem, it is very difficult to come up with an effective solution.

Once you have identified the problem you want to solve, you need to analyze it. This will involve using your analytical skills to understand why the problem has arisen and to determine what courses of action you can take to solve the problem. Analysis is an excellent example of problem-solving skills.

#2: Evaluation

When you are coming up with solutions to a problem, you may identify a few potential courses of action. This is because most problems don’t have an obvious solution—there are many ways you can address them.

To be a good problem solver, you need to be capable of evaluating the strengths and weaknesses of pursuing a particular solution to a problem. For instance, you may need to evaluate whether a solution can be implemented quickly enough to be effective, or whether the business can afford to implement the solution you are considering.

In addition, you should also be able to evaluate the impact of your decisions after they have been made. Have your decisions led to the success that you expected? If a decision did not turn out in the way that you expected, why was that the case?

#3: Communication

Many of the problems that you’ll face in your job will require input from other team members. Suppose you are working on a team project and have a problem to solve. You would need to communicate that problem to all members of your team and work with them to come up with a solution. 

If you are not able to communicate clearly, different members of the team may walk away with a different understanding of the problem. This could lead to confusion down the line, and make it more difficult to implement a solution.

#4: Decision-Making

Planning out how you are going to solve a problem can only take you so far. At some point, you’ll need to decide on how you are going to solve the problem. You should be able to use your evaluation skills to decide which solution to a problem is best. 

You should also be capable of working with others and using their experience to better understand all the solutions you could use to address a particular problem. Then, once you have found a good solution, you should be able to implement it.

#5: Creativity

Some problems that you encounter will require creative solutions. This is because many problems have limitations within which your solutions must fall. For instance, you may be asked to come up with a solution within a budget, or you may be told that the business can only afford to delegate one team member to solve a problem.

Good problem solvers are capable of thinking outside of the box to arrive at the best solution for a problem. This will involve working with others to understand what has been tried before, and exploring new and novel approaches to problems. This methodical approach to problem-solving is ideal if you are a critical thinker. 

How to List Problem-Solving Skills on Your Resume

A person doing math holding a calculator and a pen

You must know how to list problem-solving skills on your resume. These skills are a valuable addition to any resume. By knowing how to demonstrate problem-solving skills on your resume, you can better articulate the potential value you can add to a team and ace your job interview.

But, before you add problem-solving skills to your resume, you should ask if it is relevant to the position for which you are applying by checking the job description. Jobs such as programmers, accountants, and customer service representatives, for instance, all involve a high degree of problem-solving in their day-to-day duties.

There are two places you can list your problem-solving skills on your resume. First, you can list them in your skills section. This is where you list all your skills, whether they are technical skills or soft skills, in an orderly fashion. For instance, if you are applying for a job as a full stack web developer, you could use the following list of skills on your resume:

Full stack web developer skills: Creative thinking, problem-solving, proficient in HTML , CSS, JavaScript, and Ruby on Rails, good at working on teams.

Alternatively, you could list your problem-solving skills in the “experience” section of your resume, where you list your previous roles. While you may not explicitly mention “problem-solving” in this section, you can use some of the keywords we discussed earlier to highlight your experience using this skill.

The following is a good example of how to highlight problem-solving skills on your resume by using the “experience” section of your resume:

Venus profile photo

"Career Karma entered my life when I needed it most and quickly helped me match with a bootcamp. Two months after graduating, I found my dream job that aligned with my values and goals in life!"

Venus, Software Engineer at Rockbot

J&J Fast Food

District Manager

2014 – 2019

  • Averaged 30% annual revenue growth in home district.
  • Used analysis skills to plan out a sales campaign that helped attract younger customers to our stores.
  • Led the design and introduction of a new monthly inventory model for seven stores.

In this example, the candidate has mentioned that they have experience using “analysis” skills. Furthermore, their leading an initiative implies that they have experience implementing solutions to a problem.

Problem-Solving Skills: Resume Examples

Continue reading as we examine some more problem-solving skills examples for your resume. This first problem-solving resume example is for a video editing job. While a job like this requires advanced technical skills, problem-solving skills are just as important. You can use the “skills” section of your resume to showcase both technical and soft skills.

  • Advanced knowledge of Final Cut Pro and Adobe Premiere . Can use advanced editing features and tools for quick decision-making. These programs allow for creative problem-solving.
  • Working with clients . Experience and knowledge of video editing terms and practices to communicate clearly with clients in an easy-to-understand manner. 
  • Ability to work under pressure . Video editing is a high-pressure job with tight deadlines. Completing past projects has led to a strong ability to work under pressure. 
  • Collaboration . Video editing requires collaborating with a variety of industries and employees. Teamwork is key to quickly solving problems and meeting deadlines.

This second problem-solving resume example is for a sales assistant position at a video game store. Sales assistants spend their time interacting with customers, and therefore, must have strong communication skills. The “experience” section of your resume is an ideal place to showcase previous experience you have working with customers.


  • Dealt with customers daily. 
  • Answered customer queries on the telephone. 
  • Listened to and responded to customer complaints.
  • Helped customers choose the right products for them.
  • Worked as part of a team.
  • Recommended products to order based on customer feedback.
  • Demonstrated quick and on-the-spot decision-making.
  • Key responsibilities such as cashing out at the end of the day and handling customer orders.

Problem-Solving Skills for Cover Letter

Writing a strong cover letter is a great way to impress employers. Knowing how to add problem-solving skills to your cover letter is one of the best ways to do this. No matter what job you are applying for, problem-solving skills will be vital.

Adding problem-solving skills to your cover letter is easy, as you can use skills you have learned from previous work experience, education, or personal development. Most job descriptions will list specific traits and skills required. This will typically include problem-solving skills of some kind.

This next section will look at two examples of cover letters with problem-solving skills to help you land your dream job. As you will see, it is easy to add several problem-solving skills to a cover letter, as these skills are common in everyday use.

Problem-Solving Skills: Cover Letter Examples

This first problem-solving skills cover letter example is for an audio-visual technician role at Revolution Technologies. The job description indicates the need for technical skills and previous experience. It also mentions that the company requires a team player and a dependable employee. In this cover letter, problem-solving skills are showcased using a story from a previous audio technician job. 

During my time at Five-Star Audio Visual, I worked full-time as an audio technician. I was part of a core team of five other employees who I worked closely with to help meet client expectations, analyze potential technical issues, and organize frequent events. 

Being part of a team helped me to grow as a person and improve my technical learning. I worked under experienced audio technicians, event managers, and production managers. As such, my communication and decision-making skills vastly improved. I also found that working under tight deadlines helped me to deal with high-pressure situations. 

The second example is for a senior analyst position at Magellan Health. The job description highlights many problem-solving skills requirements such as critical thinking, analysis, and organizational skills. Furthermore, a senior role like this requires strong leadership skills. In this example, skills learned from a data analytics bootcamp are used.  

I recently completed the data analytics bootcamp program at Ironhack. During my studies, I collaborated with my peers on several projects. We used our analytical skills and critical thinking skills to identify and solve problems. Furthermore, we learned in-demand technical skills such as Git, Python, and SQL. This program was fast-paced and intense, which helped me to work quickly under pressure, both independently and as part of a team.   

How to Improve Your Problem-Solving Skills

Not only should you know how to include them on your resume, but you must learn how to improve your problem-solving skills. The more problem-solving skills you can learn the better, as they can be applied to suit any job or situation. You should do your best to maintain, practice, and improve problem-solving skills as often as possible.

Learning how to improve problem-solving skills in the workplace will lead to better job opportunities and an increased salary. By listing problem-solving skills on your resume, you may land your dream job. However, to keep this job and advance up the career ladder, it is vital you understand how to improve your problem-solving skills. 

Acquire More Technical knowledge in Your Field

There are plenty of free resources where you can improve technical knowledge in your field. Alternatively, you can earn an additional degree. For example, if you have a Bachelor’s Degree in Computer Science , you may wish to improve your tech knowledge by enrolling in a master’s program or certificate program.

Acquiring more technical knowledge will boost and improve your problem-solving skills. Technical skills training, such as coding, for example, is a great way to boost your critical thinking skills. Managerial training is excellent if you want to improve your communication and leadership skills. Higher education programs typically require collaborative work, which is excellent for improving your teamwork skills.

Seek Out Opportunities to Problem Solve

You can seek out opportunities to problem solve in your place of work or everyday life. This can be something as simple as asking those in your household if they need help with anything. You can also speak to friends or colleagues and find out if they have any problems that need solving. 

The more problems you help solve, the better your problem-solving skills will develop. You might also find that you are seeking out problem-solving opportunities that are not part of your own skillset. This is a vital part of self-development and professional development, and will ultimately lead to job opportunities.

Do Practice Problems

You can use practice problems to work on and improve your problem-solving skills. This can be done at any time. For example, if you have a long commute to work, you can use this time to do practice problems. These problems can be based on past experiences where you had to problem-solve or on fictional problems. 

You might find it helps to write the problems and solutions out, but you can also do it in your head. If you find there is a particularly difficult problem at work, you can use this practice to explore a variety of solutions and options. You can also work on practice problems with other people, which will have the added benefit of building teamwork and communication. 

Observe How Others Problem Solve

One of the best ways to learn anything in life is to see how others do it. If you have the benefit of working with a particularly skilled employer, you can take advantage of their problem-solving skills by watching how they work and the methods they use. Students can often learn from their peers or instructors. 

It is important to ask questions too. While simply observing how others solve problems is hugely beneficial, asking questions will help clarify their methods and techniques. You can also observe problem-solving in your everyday life if you pay close attention to your surroundings.

Why Is Problem-Solving Important in the Workplace?

You cannot underestimate the importance of problem-solving skills in the workplace. No matter what job you do, problems will arise. Being able to efficiently solve these problems is vital if you want to climb the job ladder, earn more money, and impress your employers. Furthermore, being able to problem-solve will make you less reliant on others for help which is another reason why problem-solving is important in the workplace. 

  • Climb the corporate ladder . Problem-solving is a great way to impress your employee and climb the ladder. If you want to earn a promotion at work, you can use learned and improved problem-solving skills to ace the interview.
  • Earn more money . You can use problem-solving skills to help the company you work for make more money. This in turn can lead to a salary increase. 
  • Team player. Strong problem-solving skills can make you a better team player. Working well as part of a team is vital in most careers.
  • Meet deadlines. Some jobs have very tight and strict deadlines. Strong problem-solving is key to quickly solving solutions to meet deadlines.

Should You Learn How to List Problem-Solving Skills on Your Resume?

Yes, you should learn how to list problem-solving skills on your resume because every job requires problem-solving. These skills demonstrate that you are able to tackle the inevitable challenges that will come up in your job effectively. Soft skills, such as problem-solving, are often taught at universities, colleges, and bootcamps. However, you will develop problem-solving skills in all walks of life.

By following the advice in this article, you’ll have no trouble listing your problem-solving skills on your resume. These may just be the skills that help you convince your dream employer to reach out and schedule an interview with you!

How to List Problem-Solving Skills on Resume FAQ

Yes, you need to list problem-solving skills on your resume if you want the best chance of getting the job. For some jobs, problem-solving skills will be vital, and the more of these skills you can include on your resume the better. More technical jobs, like computer programmers, will need to list problem-solving skills on their resume, along with any technical training.

You can learn problem-solving skills anywhere. If you want formal training, most universities will offer soft skills training, which covers problem-solving. You will encounter problem-solving in everyday activities as well in the workplace. 

Some examples of problem-solving skills include critical thinking, analysis, evaluation, creative thinking, and decision-making. These key skills will help you improve your performance in interviews and help you attain future career opportunities. 

Other skills that employers look for include technical skills, project management skills, operational skills, creativity skills, organization skills, deductive reasoning, customer service skills, math skills, and quantitative skills. Highly developed problem-solving skills are essential, but you should read the job posting carefully to ensure you tick any other boxes required.

About us: Career Karma is a platform designed to help job seekers find, research, and connect with job training programs to advance their careers. Learn about the CK publication .

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Problem Manager Cover Letter Examples & Writing Tips

Use these Problem Manager cover letter examples and writing tips to help you write a powerful cover letter that will separate you from the competition.

problem solving skills examples cover letter

Table Of Contents

  • Problem Manager Example 1
  • Problem Manager Example 2
  • Problem Manager Example 3
  • Cover Letter Writing Tips

Problem managers are responsible for resolving system or application problems. They work with teams of engineers to identify the source of the problem and develop a solution.

Problem managers must be able to think on their feet and be able to work under pressure. They also need excellent communication and problem-solving skills.

To show hiring managers that you’re the right person for the job, use these examples and tips to write a problem manager cover letter.

Problem Manager Cover Letter Example 1

I am excited to be applying for the Problem Manager position at Topdown Consulting. I have more than 10 years of experience managing and resolving complex technical problems. I am confident that my skills and experience would be a valuable addition to your team.

Most recently, I was a Senior Problem Manager at ABC Corporation. There, I was responsible for managing and resolving problems that impacted multiple business-critical systems. I have a proven track record of successfully managing and resolving high-priority problems that have a significant impact on the business.

In addition to my technical skills, I am also highly effective at managing people and relationships. I have a strong ability to build consensus and get people working together towards a common goal. I am also very comfortable working in a fast-paced, high-pressure environment.

I believe that my skills and experience would be a valuable addition to Topdown Consulting. I look forward to discussing this opportunity with you in more detail. Thank you for your time and consideration.

Problem Manager Cover Letter Example 2

I am writing in regards to the open Problem Manager position at your company. I am confident that I have the skills and qualifications that you are looking for.

I have been working in the problem management industry for the past three years and have a proven track record of success. I have a deep understanding of the problem management process and am an expert in identifying and resolving issues. I am also skilled in communicating with stakeholders and managing expectations.

I am confident that I can be a valuable asset to your company and would be proud to be a part of your team. I look forward to hearing from you soon.

Problem Manager Cover Letter Example 3

I am writing to express my interest in the advertised position of Problem Manager at your company.

I have extensive experience in problem management, having worked as a problem manager for the past five years. I have been responsible for managing and resolving problems that have arisen in various departments across the organization. My experience has taught me how to identify problems, analyze their causes and develop solutions that are both effective and efficient. I have also learned how to communicate effectively with all levels of staff, from senior management to front-line workers.

My experience has also taught me how to work under pressure and meet deadlines. I am confident that I can handle any situation that arises during the course of my work. I am also an excellent team player, which means that I can work well with others on projects and help them achieve their goals.

I would like to thank you for considering my application for this position and hope that we can arrange a meeting so that we can discuss my qualifications in more detail.

Problem Manager Cover Letter Writing Tips

1. showcase your problem-solving skills.

Problem managers are responsible for resolving issues and restoring service as quickly as possible. In your cover letter, you’ll want to showcase your problem-solving skills by providing specific examples of how you’ve done this in the past.

Some great ways of doing this include:

  • Describing a time when you had to rapidly respond to an unexpected issue and how you were able to successfully resolve it.
  • Outlining the steps you took to identify the root cause of the problem and how you prevented it from happening again.
  • Detailing the actions you took to restore service to customers and mitigate any negative impact the problem had.

2. Highlight your experience

Problem managers need to have a lot of experience in order to be successful in the role. In your cover letter, you’ll want to highlight any relevant experience you have that will make you a good fit for the job.

Some examples of experience you could highlight include:

  • Experience in managing and resolving technical issues
  • Experience in managing and resolving customer service issues
  • Experience in managing and resolving business process issues

3. Use specific examples

In order to show employers that you have the skills and experience they’re looking for, you need to use specific examples. For example, if you say you have experience in managing and resolving customer service issues, provide a brief overview of a past project (or similar projects) that shows how you did this.

This will help hiring managers see how your skills and experience can be applied to the job at hand. It will also help them visualize you in the role, which can be helpful in deciding whether or not to invite you for an interview.

4. Proofread your cover letter

Just as with any other position, proofreading your cover letter is crucial. Make sure to spell-check and double-check that there are no errors in your resume or cover letter. Typos and grammar mistakes can be a major turnoff for employers and may cost you the chance to interview for the job.

Financial Compliance Officer Cover Letter Examples & Writing Tips

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What Are Problem-Solving Skills? (Definition, Examples, And How To List On A Resume)

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Find a Job You Really Want In

Summary. Problem-solving skills include analysis, creativity, prioritization, organization, and troubleshooting. To solve a problem, you need to use a variety of skills based on the needs of the situation.

Most jobs essentially boil down to identifying and solving problems consistently and effectively. That’s why employers value problem-solving skills in job candidates for just about every role.

We’ll cover problem-solving methods, ways to improve your problem-solving skills, and examples of showcasing your problem-solving skills during your job search .

Key Takeaways:

If you can show off your problem-solving skills on your resume , in your cover letter , and during a job interview, you’ll be one step closer to landing a job.

Companies rely on employees who can handle unexpected challenges, identify persistent issues, and offer workable solutions in a positive way.

It is important to improve problem solving skill because this is a skill that can be cultivated and nurtured so you can become better at dealing with problems over time.

What are problem solving skills (definition, examples, and how to list on a resume)

Types of Problem-Solving Skills

How to improve your problem-solving skills, example answers to problem-solving interview questions, how to show off problem-solving skills on a resume, example resume and cover letter with problem-solving skills, more about problem-solving skills, problem solving skills faqs.

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Problem-solving skills are skills that help you identify and solve problems effectively and efficiently . Your ability to solve problems is one of the main ways that hiring managers and recruiters assess candidates, as those with excellent problem-solving skills are more likely to autonomously carry out their responsibilities.

A true problem solver can look at a situation, find the cause of the problem (or causes, because there are often many issues at play), and then come up with a reasonable solution that effectively fixes the problem or at least remedies most of it.

The ability to solve problems is considered a soft skill , meaning that it’s more of a personality trait than a skill you’ve learned at school, on the job, or through technical training.

That being said, your proficiency with various hard skills will have a direct bearing on your ability to solve problems. For example, it doesn’t matter if you’re a great problem-solver; if you have no experience with astrophysics, you probably won’t be hired as a space station technician .

Problem-solving is considered a skill on its own, but it’s supported by many other skills that can help you be a better problem solver. These skills fall into a few different categories of problem-solving skills.

Problem recognition and analysis. The first step is to recognize that there is a problem and discover what it is or what the root cause of it is.

You can’t begin to solve a problem unless you’re aware of it. Sometimes you’ll see the problem yourself and other times you’ll be told about the problem. Both methods of discovery are very important, but they can require some different skills. The following can be an important part of the process:

Active listening

Data analysis

Historical analysis


Create possible solutions. You know what the problem is, and you might even know the why of it, but then what? Your next step is the come up with some solutions.

Most of the time, the first solution you come up with won’t be the right one. Don’t fall victim to knee-jerk reactions; try some of the following methods to give you solution options.




Topic knowledge/understanding

Process flow

Evaluation of solution options. Now that you have a lot of solution options, it’s time to weed through them and start casting some aside. There might be some ridiculous ones, bad ones, and ones you know could never be implemented. Throw them away and focus on the potentially winning ideas.

This step is probably the one where a true, natural problem solver will shine. They intuitively can put together mental scenarios and try out solutions to see their plusses and minuses. If you’re still working on your skill set — try listing the pros and cons on a sheet of paper.


Evaluating and weighing

Solution implementation. This is your “take action” step. Once you’ve decided which way to go, it’s time to head down that path and see if you were right. This step takes a lot of people and management skills to make it work for you.







Project management

Evaluation of the solution. Was it a good solution? Did your plan work or did it fail miserably? Sometimes the evaluation step takes a lot of work and review to accurately determine effectiveness. The following skills might be essential for a thorough evaluation.

Customer service

Feedback responses


You now have a ton of skills in front of you. Some of them you have naturally and some — not so much. If you want to solve a problem, and you want to be known for doing that well and consistently, then it’s time to sharpen those skills.

Develop industry knowledge. Whether it’s broad-based industry knowledge, on-the-job training , or very specific knowledge about a small sector — knowing all that you can and feeling very confident in your knowledge goes a long way to learning how to solve problems.

Be a part of a solution. Step up and become involved in the problem-solving process. Don’t lead — but follow. Watch an expert solve the problem and, if you pay attention, you’ll learn how to solve a problem, too. Pay attention to the steps and the skills that a person uses.

Practice solving problems. Do some role-playing with a mentor , a professor , co-workers, other students — just start throwing problems out there and coming up with solutions and then detail how those solutions may play out.

Go a step further, find some real-world problems and create your solutions, then find out what they did to solve the problem in actuality.

Identify your weaknesses. If you could easily point out a few of your weaknesses in the list of skills above, then those are the areas you need to focus on improving. How you do it is incredibly varied, so find a method that works for you.

Solve some problems — for real. If the opportunity arises, step in and use your problem-solving skills. You’ll never really know how good (or bad) you are at it until you fail.

That’s right, failing will teach you so much more than succeeding will. You’ll learn how to go back and readdress the problem, find out where you went wrong, learn more from listening even better. Failure will be your best teacher ; it might not make you feel good, but it’ll make you a better problem-solver in the long run.

Once you’ve impressed a hiring manager with top-notch problem-solving skills on your resume and cover letter , you’ll need to continue selling yourself as a problem-solver in the job interview.

There are three main ways that employers can assess your problem-solving skills during an interview:

By asking questions that relate to your past experiences solving problems

Posing hypothetical problems for you to solve

By administering problem-solving tests and exercises

The third method varies wildly depending on what job you’re applying for, so we won’t attempt to cover all the possible problem-solving tests and exercises that may be a part of your application process.

Luckily, interview questions focused on problem-solving are pretty well-known, and most can be answered using the STAR method . STAR stands for situation, task, action, result, and it’s a great way to organize your answers to behavioral interview questions .

Let’s take a look at how to answer some common interview questions built to assess your problem-solving capabilities:

At my current job as an operations analyst at XYZ Inc., my boss set a quarterly goal to cut contractor spending by 25% while maintaining the same level of production and moving more processes in-house. It turned out that achieving this goal required hiring an additional 6 full-time employees, which got stalled due to the pandemic. I suggested that we widen our net and hire remote employees after our initial applicant pool had no solid candidates. I ran the analysis on overhead costs and found that if even 4 of the 6 employees were remote, we’d save 16% annually compared to the contractors’ rates. In the end, all 6 employees we hired were fully remote, and we cut costs by 26% while production rose by a modest amount.
I try to step back and gather research as my first step. For instance, I had a client who needed a graphic designer to work with Crello, which I had never seen before, let alone used. After getting the project details straight, I began meticulously studying the program the YouTube tutorials, and the quick course Crello provides. I also reached out to coworkers who had worked on projects for this same client in the past. Once I felt comfortable with the software, I started work immediately. It was a slower process because I had to be more methodical in my approach, but by putting in some extra hours, I turned in the project ahead of schedule. The client was thrilled with my work and was shocked to hear me joke afterward that it was my first time using Crello.
As a digital marketer , website traffic and conversion rates are my ultimate metrics. However, I also track less visible metrics that can illuminate the story behind the results. For instance, using Google Analytics, I found that 78% of our referral traffic was coming from one affiliate, but that these referrals were only accounting for 5% of our conversions. Another affiliate, who only accounted for about 10% of our referral traffic, was responsible for upwards of 30% of our conversions. I investigated further and found that the second, more effective affiliate was essentially qualifying our leads for us before sending them our way, which made it easier for us to close. I figured out exactly how they were sending us better customers, and reached out to the first, more prolific but less effective affiliate with my understanding of the results. They were able to change their pages that were referring us traffic, and our conversions from that source tripled in just a month. It showed me the importance of digging below the “big picture” metrics to see the mechanics of how revenue was really being generated through digital marketing.

You can bring up your problem-solving skills in your resume summary statement , in your work experience , and under your education section , if you’re a recent graduate. The key is to include items on your resume that speak direclty to your ability to solve problems and generate results.

If you can, quantify your problem-solving accomplishments on your your resume . Hiring managers and recruiters are always more impressed with results that include numbers because they provide much-needed context.

This sample resume for a Customer Service Representative will give you an idea of how you can work problem solving into your resume.

Michelle Beattle 111 Millennial Parkway Chicago, IL 60007 (555) 987-6543 [email protected] Professional Summary Qualified Customer Services Representative with 3 years in a high-pressure customer service environment. Professional, personable, and a true problem solver. Work History ABC Store — Customer Service Representative 01/2015 — 12/2017 Managed in-person and phone relations with customers coming in to pick up purchases, return purchased products, helped find and order items not on store shelves, and explained details and care of merchandise. Became a key player in the customer service department and was promoted to team lead. XYZ Store — Customer Service Representative/Night Manager 01/2018 — 03/2020, released due to Covid-19 layoffs Worked as the night manager of the customer service department and filled in daytime hours when needed. Streamlined a process of moving customers to the right department through an app to ease the burden on the phone lines and reduce customer wait time by 50%. Was working on additional wait time problems when the Covid-19 pandemic caused our stores to close permanently. Education Chicago Tech 2014-2016 Earned an Associate’s Degree in Principles of Customer Care Skills Strong customer service skills Excellent customer complaint resolution Stock record management Order fulfillment New product information Cash register skills and proficiency Leader in problem solving initiatives

You can see how the resume gives you a chance to point out your problem-solving skills and to show where you used them a few times. Your cover letter is your chance to introduce yourself and list a few things that make you stand out from the crowd.

Michelle Beattle 111 Millennial Parkway Chicago, IL 60007 (555) 987-6543 [email protected] Dear Mary McDonald, I am writing in response to your ad on Zippia for a Customer Service Representative . Thank you for taking the time to consider me for this position. Many people believe that a job in customer service is simply listening to people complain all day. I see the job as much more than that. It’s an opportunity to help people solve problems, make their experience with your company more enjoyable, and turn them into life-long advocates of your brand. Through my years of experience and my educational background at Chicago Tech, where I earned an Associate’s Degree in the Principles of Customer Care, I have learned that the customers are the lifeline of the business and without good customer service representatives, a business will falter. I see it as my mission to make each and every customer I come in contact with a fan. I have more than five years of experience in the Customer Services industry and had advanced my role at my last job to Night Manager. I am eager to again prove myself as a hard worker, a dedicated people person, and a problem solver that can be relied upon. I have built a professional reputation as an employee that respects all other employees and customers, as a manager who gets the job done and finds solutions when necessary, and a worker who dives in to learn all she can about the business. Most of my customers have been very satisfied with my resolution ideas and have returned to do business with us again. I believe my expertise would make me a great match for LMNO Store. I have enclosed my resume for your review, and I would appreciate having the opportunity to meet with you to further discuss my qualifications. Thank you again for your time and consideration. Sincerely, Michelle Beattle

You’ve no doubt noticed that many of the skills listed in the problem-solving process are repeated. This is because having these abilities or talents is so important to the entire course of getting a problem solved.

In fact, they’re worthy of a little more attention. Many of them are similar, so we’ll pull them together and discuss how they’re important and how they work together.

Communication, active listening, and customer service skills. No matter where you are in the process of problem-solving, you need to be able to show that you’re listening and engaged and really hearing what the problem is or what a solution may be.

Obviously, the other part of this is being able to communicate effectively so people understand what you’re saying without confusion. Rolled into this are customer service skills , which really are all about listening and responding appropriately — it’s the ultimate in interpersonal communications.

Analysis (data and historical), research, and topic knowledge/understanding. This is how you intellectually grasp the issue and approach it. This can come from studying the topic and the process or it can come from knowledge you’ve gained after years in the business. But the best solutions come from people who thoroughly understand the problem.

Creativity, brainstorming, troubleshooting, and flexibility. All of you creative thinkers will like this area because it’s when your brain is at its best.

Coming up with ideas, collaborating with others, leaping over hurdles, and then being able to change courses immediately, if need be, are all essential. If you’re not creative by nature, then having a team of diverse thinkers can help you in this area.

Dependability, believability, trustworthiness, and follow-through. Think about it, these are all traits a person needs to have to make change happen and to make you comfortable taking that next step with them. Someone who is shifty and shady and never follows through, well, you’re simply not going to do what they ask, are you?

Leadership, teambuilding, decision-making, and project management. These are the skills that someone who is in charge is brimming with. These are the leaders you enjoy working for because you know they’re doing what they can to keep everything in working order. These skills can be learned but they’re often innate.

Prioritizing, prediction, forecasting, evaluating and weighing, and process flow. If you love flow charts, data analysis, prediction modeling, and all of that part of the equation, then you might have some great problem-solving abilities.

These are all great skills because they can help you weed out bad ideas, see flaws, and save massive amounts of time in trial and error.

What is a good example of problem-solving skills?

Good examples of porblem-solving skills include research, analysis, creativity, communciation, and decision-making. Each of these skills build off one another to contribute to the problem solving process. Research and analysis allow you to identify a problem.

Creativity and analysis help you consider different solutions. Meanwhile, communication and decision-making are key to working with others to solve a problem on a large scale.

What are 3 key attributes of a good problem solver?

3 key attributes of a good problem solver are persistence, intellegince, and empathy. Persistence is crucial to remain motivated to work through challenges. Inellegince is needed to make smart, informed choices. Empathy is crucial to maintain positive relationships with others as well as yourself.

What can I say instead of problem-solving skills?

Instead of saying problem-solving skills, you can say the following:

Critical thinker



Using different words is helpful, especially when writing your resume and cover letter.

What is problem-solving in the workplace?

Problem-solving in the workplace is the ability to work through any sort of challenge, conflict, or unexpected situation and still achieve business goals. Though it varies by profession, roblem-solving in the workplace is very important for almost any job, because probelms are inevitable. You need to have the appropriate level of problem-solving skills if you want to succeed in your career, whatever it may be.

Department of Labor – Problem Solving and Critical Thinking

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Kristin Kizer is an award-winning writer, television and documentary producer, and content specialist who has worked on a wide variety of written, broadcast, and electronic publications. A former writer/producer for The Discovery Channel, she is now a freelance writer and delighted to be sharing her talents and time with the wonderful Zippia audience.

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9 Programmer Cover Letter Examples

Programmers are experts at writing code to create software that solves complex problems, turning abstract ideas into functional realities. Similarly, your cover letter is your chance to translate your skills, experiences, and accomplishments into a compelling narrative that solves the recruiter's problem - finding the right candidate. In this guide, we'll delve into the best Programmer cover letter examples, helping you to craft a narrative that showcases your coding prowess and problem-solving abilities.

problem solving skills examples cover letter

Cover Letter Examples

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The best way to start a Programmer cover letter is by directly addressing the hiring manager, if their name is known. Then, introduce yourself and briefly mention your current role and key skills. Make sure to reference the specific job you're applying for and express enthusiasm about the opportunity. For example: "Dear [Hiring Manager's Name], As a seasoned Programmer with extensive experience in [specific programming languages or areas of expertise], I was thrilled to see the opening for [Job Title] at [Company Name]. I am confident that my skills and passion make me a strong candidate for this role." This approach shows that you've done your research and are genuinely interested in the position.

Programmers should end a cover letter by summarizing their interest in the role and their confidence in bringing value to the company. They should express gratitude for the reader's time and consideration, and show enthusiasm for a potential interview. For example: "I am excited about the opportunity to bring my unique blend of skills to your team and am confident that I can contribute to your ongoing success. Thank you for considering my application. I look forward to the possibility of discussing my candidacy further." It's also important to end with a professional closing, such as "Sincerely" or "Best regards," followed by their name. This ending reiterates their interest, shows appreciation, and maintains a professional tone, which is crucial in any job application process.

A Programmer's cover letter should ideally be one page long. This is because hiring managers often have to go through numerous applications, and a concise, one-page cover letter ensures that your key points are easily digestible. It also demonstrates your ability to communicate effectively and efficiently, a skill highly valued in the programming field. In terms of word count, aim for 250-400 words. The cover letter should include a brief introduction of yourself, explanation of why you're interested in the role and the company, and a summary of your relevant skills and experiences. Remember, the goal is to pique the hiring manager's interest so they want to learn more about you from your resume. Avoid unnecessary jargon and focus on how you can add value to the company. It's also important to tailor each cover letter to the specific job you're applying for, highlighting how your skills and experiences align with the job description.

Writing a cover letter with no experience as a Programmer can seem challenging, but it's definitely possible. Here's how you can approach it: 1. **Start with a strong introduction**: Begin by introducing yourself and stating the position you're applying for. You can also mention where you found the job listing. 2. **Express your enthusiasm**: Show your passion for programming. You might not have professional experience, but perhaps you've spent hours coding for fun, or you've taken relevant courses or bootcamps. Maybe you've participated in hackathons or coding competitions. Highlight these experiences. 3. **Focus on transferable skills**: If you've worked in other fields, think about the skills you've gained that could be useful in programming. For example, problem-solving, attention to detail, and ability to learn new technologies are all valuable in this field. 4. **Highlight your education**: If you're a recent graduate, talk about relevant coursework or projects you've completed. Discuss the programming languages you've learned and any other relevant knowledge you've gained. 5. **Showcase your problem-solving skills**: Programming is all about solving problems. If you can demonstrate your ability to think logically and solve problems, even if they're not directly related to programming, it will be a plus. 6. **Mention any relevant certifications**: If you've taken any online courses or earned any certifications, even if they're not from a traditional university, be sure to include them. This shows you're proactive and eager to learn. 7. **End with a strong conclusion**: Reiterate your interest in the position and your eagerness to contribute and learn. Thank the hiring manager for considering your application. Remember, everyone starts somewhere. Even without direct experience, your passion and willingness to learn can make you an attractive candidate. Be sure to proofread your cover letter carefully before sending it. Good luck!

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How to Show Problem Solving Skills in Cover Letter

Applying for a job is a rather challenging task, many people spend so much time on making their resume seem good, that they never pay much attention to draft a proper cover letter.

What most people do not know is that if your cover letter is not well drafted and concise , it is unlikely that anyone is even going to read your cover letter.

Problem Solving Ability

What Are Problem Solving Skills?

Problem solving skills is the ability to find the root or cause of the problem and applying an effective solution to solve it. This problem solving skills works differently at different scenarios also is aided with a few other skills. Some of them are,

  • Active Listening
  • Data Gathering
  • Data Analysis
  • Causal Analysis
  • Historical Analysis
  • Fact-Finding
  • Process Analysis
  • Brainstorming
  • Needs Identification
  • Creative Thinking
  • Forecasting
  • Project Design
  • Project Planning
  • Corroboration
  • Test Development
  • Prioritizing
  • Project Implementation
  • Project Management
  • Collaboration
  • Benchmark Development
  • Time Management
  • Communications
  • Follow Through
  • Customer Feedback
  • Troubleshooting

How to Improve Your Problem Solving Skills?

Problem solving skills is one of the important traits which the employer looks for when interviewing a candidate. If an employee is capable of handling situations at the workplace with ease, then he can not only be productive but also can be an asset to the organization. Some of the best ways to improve problem solving skills are,

  • Gain good technical knowledge in the field
  • Practice to develop skills
  • Roleplaying
  • Find opportunities for solving problems
  • Observe other problem solving techniques
  • Take help from professionals in your field

One of the most vital skills needed in any employee of a top company is problem solving ability. So given here are steps to guide you on how to show problem-solving skills in your cover letter.

Demonstrating Problem Solving Ability in Cover Letter:

In this article, we have demonstrated problem solving skills in a cover letter.

1. Think about what you want to do:

Writing a cover letter, in general, is not as easy as many people might think. Some might say that it is even more important than a resume. It is much like a summary of a resume that ought to be taken seriously, lest a good employment opportunity is bound to slip through your fingers.

So before rashly writing things down, think about how you ought to go about presenting this very handy skill of yours in your cover letter. As it is often said ‘If you go it, then flaunt it’, so ensure that you show this skill off a great deal via your cover letter.

2. There should be an economy in your words:

Nowadays, no one has the time to sit about reading a long drawn out cover letter which does not seem to end. You must ensure that you highlight this problem solving skill properly, but using the minimum amount of words. Your words must be incredibly powerful to win over the heart and mind of the recruiter.

If you are confused about how you ought to go about it then you can always seek the advice of a career counselor who will help you along the way and even edit the cover letter which you have attempted to write down.

3. Mention famous projects which you have managed:

A cover letter is a marketing tool, where the product on display is you. Yet simply saying things are not good enough, you must ensure that you mention some projects which you have managed in the past and how having this skill has helped you get out of tough situations considerably in the past.

You should not shy away from citing as many examples as you possibly can because it is these concrete examples that are going to account for a lot.

If the recruiter is interested in you then he can even go as far as to Google these events and gather more information about it. So ensure you do not lie.

4. Write in simplistic language at all times:

In the attempt of trying to show your exceptional problem solving ability, you should not feel the need to take the help of big and high sounding words. Things like this do not impress the recruiter. Go about writing your cover letter in a professional manner devoid of fanciful language.

State in no uncertain terms that you believe that this skill is something that indeed sets you apart from the rest and that you would be honored to work at the esteemed company because working there would certainly be a dream come true for you. Keep it simple and to the point.

5. Show how your problem solving skills on Resume will help you in this job:

The skill you have is not going to do the job for you. To bag the job, you have to sell the skill as though you were trying to sell a product. As a salesman convinces people that they need that very product at home, you too much explicate exactly how the company would benefit from having someone like you on board.

State categorically and logically, the problems the company is likely to face in the future and how you intend on dealing with situations like that. Mention that whether the problems sprung up suddenly or build up over time, you are equally adept at handling it.

6. Quote from what others have said about you:

One mistake that many people make when trying to present this invaluable skill in their cover letter, is that they often just continue to talk about themselves and by the end of the cover letter it seems like they are just blowing their one trumpet.

To set yourself apart from the others who are trying to showcase this skill in their cover letter, you can kick things up a notch by quoting some lines and phrases that others have said or even written about you.

These quotes should be from people who are at the top of the field, quoting your old boss is a good idea.

7. State that a tough situation brings out the best in you:

Your cover letter should be written indecorous as well as have a professional tone but at the same time, it should seem heartfelt and genuine. If your tone is to be detached and lack in luster then they are going to think that you are nothing out of the ordinary.

Companies are on the lookout to hire those who are head and shoulders above the rest and who know how to function in the business world.

State in an unconventional manner, how your problem solving ability have enabled you to bring out the best in yourself, even when things are not going in your favor.

8. Stress on your skill as much as possible:

Your cover letter must incorporate a lot of little details, yet at the same time, you should not reiterate the same things which you have already mentioned and highlighted in your resume.

As you draft your cover letter sure to mention all vital details which need to include in all cover letters but let this skill stressed as much as possible.

If you try and highlight too many skills through one cover letter then your cover letter is not going to leave a lasting impression in the mind of the recruiter. Saying one thing well is more powerful than saying ten things badly.

9. Mention some award which you have received in this regard:

In addition to quoting respectable people in your field, you should mention some awards which you have received or some title which has been bestowed on you.

People who have exceptional problem solving ability and at some point in time or the other have able to take the company out of trouble, these people often rewarded for their efforts in some form or the other.

If you are one such lucky person then you must share this information in your cover letter and this will be able to impress the recruiter a great deal.

10. Your conclusion must power packed:

How you write your conclusion is going to seal the deal for you. If you end your cover letter in a boring way then things are certainly not going to work in your favor.

Have a power packed conclusion where you state that this skill will help you to take the company to the next level and that you would love to see the company rise from strength to strength.

Yet this having said, you must ensure, that you do not linger on with your cover letter and make it pages and pages in length. Your conclusion need not be more than a few lines long.

11. Editing it properly is very important indeed:

Finally after completing your letter and deciding that this is the very skill which you would like to highlight the most, then you must go on to the task of editing your cover letter.

Editing your letter may be a time consuming task for those who take it seriously, but once you have properly edited your cover letter and made it crisp then only should you consider submitting it.

Go ahead and eliminate all those lines in your cover letter which are empty statements on your problem solving skill.

How to Show Problem Solving Skills in Interview:

1. state why this skill is hard to find:.

In addition to highlighting the skill, you must mention how this is a skill that no other people have and even if they have it they do not put it to use correctly. When you appear for your interview, you should mention the ideas which you have for the company’s development and exactly where you think this skill of yours will be most handy.

If you speak making use of facts and figures then that is going to show the recruiters that you have come prepared and that you are someone who dares to dream big. All companies like to hire people like this on board since they will be the future of the company.

2. Talk about how you constantly develop this skill:

In the course of your interview do make it a point to mention that this is a skill which you are born with, yet that does not mean that you do not try your best to develop it further.

Make it a point to mention that you constantly work out math problems and even do some computer programming to keep your brain active and analytical.

These two things are vital when it comes to problem solving. State that you are constantly trying to break the mold and you strive for perfections at all times.

3. State in short what you have mentioned in your cover letter and resume:

Very often it may happen that the recruiter didn’t have time to read your resume or cover letter in detail so at the very onset you can consider summing up what therein short to show them indirectly that this is the skill which is your secret weapon.

4. Mention other skills which complement this one:

Wanting to highlight this skill the most and not wanting to confuse your words by trying to put forth too much at one time is a good idea. Yet, that does not mean that you should only make it seem that this is your only skill.

Do not mention in detail but at least touch upon other skills which you do have and which compliments this problem solving ability of yours.

Doing this will make it seem like you are someone who overall rather capable and will able to handle any task entrusted to you.

5. Do not sound repetitive when trying to reiterate:

When coming for an interview you must ensure that you well prepared with whatever you would like to say and you should even prepare answers to questions that often and most likely to ask.

When trying to put forth this problem solving ability during your interview, you must ensure that in the attempt of trying to harp on the point, you do not end up sounding repetitive and even boring.

Each time you must try and show a new aspect of how this is useful as well as indispensable.

Rather than having a boring and bland cover letter it is advisable that as mentioned in the very first point, that you should devote a significant time thinking about how you are going to go about doing things.

Your cover letter should be so vibrant in its content and presentation that it is instantly able to knock the socks off the recruiters and show them that you are someone who will do wonders for the company.

Your cover letter should be like an advertisement that entices the recruiter to read the entire resume from the beginning to the end.


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  1. What Are Problem-Solving Skills? Definitions and Examples

    Problem-solving skills for cover letter Your cover letter is also an excellent opportunity to elaborate on your problem-solving skills. Here, you can give a brief example of a time you solved a problem successfully. Alternatively, you might identify a challenge that this potential employer is seeking to solve and explain how you would address it.

  2. How to write about "Problem Solving" in your cover letter

    Here is a template for writing the story about "problem solving.". " I'm good at solving problems [an adverb or descriptor from the listing like "quickly" or "innovatively" or "on the fly"], like the time when [something went wrong] at [your recent job]. This meant that [some horrible thing could happen or had happened ...

  3. How to Show Problem Solving Skills in Your Cover Letter

    1 Use the STAR method. One of the most effective ways to show your problem solving skills in your cover letter is to use the STAR method, which stands for Situation, Task, Action, and Result. This ...

  4. How to Highlight Problem Solving Skills in Your Cover Letter

    Step 1: Choose relevant examples. 2. Step 2: Use the STAR method. 3. Step 3: Quantify your results. 4. Step 4: Tailor your tone and language. 5. Here's what else to consider.

  5. How to Highlight Problem Solving Skills in Your Cover Letter

    3 Strategy 3: Highlight your skills. The third step is to highlight the specific problem solving skills that you used or would use to solve the problem. You can use keywords from the job ...

  6. 26 Good Examples of Problem Solving (Interview Answers)

    Examples of Problem Solving Scenarios in the Workplace. Correcting a mistake at work, whether it was made by you or someone else. Overcoming a delay at work through problem solving and communication. Resolving an issue with a difficult or upset customer. Overcoming issues related to a limited budget, and still delivering good work through the ...

  7. Cover Letter Technique: Problem-Solving Stories

    This article details one of the types of stories job-seekers can tell in a cover letter and provides examples of how to tell that type of story for job-search success. Stories Detailing Problems You've Solved for Your Employers. My analytical skills have contributed to my ability to solve challenging problems. At FoodAmerica, for example ...

  8. How to Show Your Problem-Solving Skills on Your Resume and Cover Letter

    Consider these four options: Incorporate one of your problem-solving examples in your Profile description. Add a sentence that starts with "Achievements include…" or "Recent achievements include…" and then plug in whatever highlight you'd like to showcase. Add a line to your Profile stating your general skill at problem-solving.

  9. Problem-Solving Skills: Definitions and Examples

    Your cover letter is also an excellent opportunity to elaborate on your problem-solving skills. Here, you can give a brief example of a time you solved a problem successfully. Alternatively, you might identify a challenge that this potential employer is looking to solve and explain how you would address it.

  10. 8+ Top Problem Solving Skills for Your Resume

    Here are three ways to develop strong problem solving skills: 1. Get outside of your comfort zone. Opportunities for problem solving often occur when we challenge ourselves and try something new. Take a course at your local university, volunteer for a good cause in your area, or get involved in a new project at work for opportunities to apply ...

  11. 7 Problem Solving Skills That Aren't Just Buzzwords (+ Examples)

    Collaboration. Having a growth mindset. In short, understanding, developing, and showcasing these skills, can greatly boost your chances at getting noticed by the hiring managers. So, don't hesitate and start working on your problem-solving skills right now! 0.

  12. Highlighting Problem-Solving Skills on a Resume or Cover Letter

    The best way to sum up your problem-solving skills in a cover letter is to, in one paragraph: Briefly explain a work problem that either happened or could have happened, and whether it was resolved. Elaborate, briefly, on your role in the situation and what you did to solve the problem. Describe the positive result of your actions, and whether ...

  13. How to List Problem-Solving Skills on Your Resume

    Problem-Solving Skills: Cover Letter Examples Example 1. This first problem-solving skills cover letter example is for an audio-visual technician role at Revolution Technologies. The job description indicates the need for technical skills and previous experience. It also mentions that the company requires a team player and a dependable employee.

  14. How to Showcase Problem-Solving Skills in a Cover Letter

    The best way to showcase your problem-solving skills is to provide a concrete example of a time when you solved a problem successfully in your previous or current role. You should use the STAR ...

  15. Problem Manager Cover Letter Examples & Writing Tips

    Problem Manager Cover Letter Writing Tips 1. Showcase your problem-solving skills. Problem managers are responsible for resolving issues and restoring service as quickly as possible. In your cover letter, you'll want to showcase your problem-solving skills by providing specific examples of how you've done this in the past.

  16. What Are Problem-Solving Skills? (Definition, Examples, And ...

    Example Answers to Problem-Solving Interview Questions. Once you've impressed a hiring manager with top-notch problem-solving skills on your resume and cover letter, you'll need to continue selling yourself as a problem-solver in the job interview.. There are three main ways that employers can assess your problem-solving skills during an interview:

  17. A guide to problem-solving skills on your CV

    The importance of problem-solving skills for CV writing Problem-solving is an important part of many jobs, so understanding problem-solving skills for CV writing is a good way of learning how to demonstrate this in a job application.This is especially true if the job advert clearly stipulates the skills required for a particular position, such as time-keeping, organisation and research.

  18. 9+ Programmer Cover Letter Examples (with In-Depth Guidance)

    Programmer Cover Letter Example. I am writing to express my strong interest in the Programmer position at Recruiting Innovations. As an experienced programmer with a passion for innovation and problem-solving, I am excited about the opportunity to contribute my skills and expertise to your team.

  19. How to Showcase Problem Solving Skills in a Cover Letter

    2 Highlight your skills. The second step is to highlight the skills that you used or developed while solving the problem. You can mention both technical and soft skills, such as programming, data ...

  20. The Best Cover Letter Examples for Any Job Seeker

    Excellent project management, problem-solving, and time management skills, with the ability to multitask effectively; The Cover Letter Example. Here's an example of an impact cover letter where the writer's hard skills and successes stand out: Dear Russ Roman, I have a problem.

  21. 9 Skills To Include In A Cover Letter (With Examples)

    You can rely on me to complete urgent tasks. 7. Strong work ethics. A strong work ethic is an excellent skill to highlight in your cover letter. Including these skills on your cover letter show employers that you can complete quality work, foster healthy relationships with clients and contribute to valuable tasks.

  22. How to Show Problem Solving Skills in Cover Letter

    Problem solving skills is the ability to find the root or cause of the problem and applying an effective solution to solve it. This problem solving skills works differently at different scenarios also is aided with a few other skills. Some of them are, Active Listening. Data Gathering.