Neonates
Note. FCC = Family-Centered Care; NICU = neonatal intensive care unit; EPDS = Edinburgh Postnatal Depression Scale; PHAG = Post-Hospitalization Action Grid; FFI = Family-Focused Intervention; CFIR = Consolidated Framework for Implementation Research; PSPIC = Provider and Staff Perception of Integrated Care Survey; FSN = Family Systems Nursing; KTA = Knowledge-to-Action Framework; FNPS = Family Nursing Practice Scale; ICE-FPSQ = Iceland Family Perceived Support Questionnaire; FINC-NA = Families Importance in Nursing Care-Nurses Attitudes; NPT = Normalization Process Theory; PDSA = Plan-Do-Study-Act; FSC = Family System Care; CDI = Caring Dimensions Inventory; ICE-HCP-IBQ = Icelandic Health Care Practitioner Illness Beliefs Questionnaire; NKC = Nurses’ Knowledge and Confidence Scale; EBP = Evidence-Based Practice; QSC-R23 = Questionnaire on Stress in Cancer Patients; AMS- R = Adjective Mood Scale-Revised Version; BSSS = Berlin Social Support Scales; STPI State = Anxiety part of the State-Trait Personality Inventory; FS-ICU24 = Family Satisfaction with Care in the ICU Survey; GSCL-24 = Giessen Subjective Complaints List; ICU = Intensive Care Unit; i-PARIHS = integrated Promoting Action on Research Implementation in Health Services; n/a = not applicable.
Study characteristics are reported in Table 2 . Studies were conducted predominantly in Europe ( n = 13), followed by the United States, and Canada ( n = 6). A majority of the studies were carried out in acute-critical care (83.3%). Eight studies used a qualitative design, seven were uncontrolled pre–post quantitative studies, six were mixed- or multimethod studies, two were process evaluations, and one was a literature review. Sample sizes in qualitative studies (including qualitative components of mixed-methods studies) were adequate, with a median sample size of n = 20 (interquartile range [IQR] 16–31; minimum 11–max 214) participants. Median sample sizes in quantitative designs included n = 65 (IQR 46.0—115.5; minimum 11–maximum 4,647) participants during pre-data collection, and a median of n = 54 (IQR 30.5–111.5; minimum 11–maximum 1,882) participants for post-data collection.
Study Characteristics.
Study characteristics | = 24 |
---|---|
Evidence-based practice (%) | |
Family-centered care | 11 (45.8) |
Family (system) nursing | 10 (41.7) |
Family-focused interventions | 3 (12.5) |
Setting (%) | |
Mental health | 3 (12.5) |
Intensive care unit | 4 (16.6) |
Neonatal intensive care unit | 7 (29.2) |
Acute care | 9 (37.5) |
Transitional care | 1 (4.2) |
Target group (%) | |
Neonates | 7 (29.2) |
Children/youth | 4(16.7) |
Adults | 11 (45.8) |
Combined | 2 (8.3) |
Disease group (%) | |
Critical illness | 11 (45.8) |
General acute care | 5 (20.8) |
Cancer | 3 (12.5) |
Mental health | 3 (12.5) |
End-of-life, palliative care | 2 (8.3) |
Design (%) | |
Qualitative | 8 (33.4) |
Quantitative (pre–post) | 7 (29.1) |
Mixed- or multimethod | 6 (25.0) |
Process evaluations | 2 (8.3) |
Systematic review | 1 (4.2) |
Multicentric (%) | 7 (29.1) |
Study participants (%) | |
Nurses | 10 (41.7) |
Nurses and other health professionals | 7 (29.2) |
Nurses and family members | 7 (29.1) |
A total of 18 studies specified their implementation strategies. Most implementation efforts entailed an educational component, which was, except for one study ( Wong, 2014 ), combined with the use of a local implementation team or champion/facilitator roles that provided clinical mentoring and supervision ( Ahlqvist-Björkroth et al., 2019 ; Beierwaltes et al., 2020 ; Blöndal et al., 2014 ; Eggenberger & Sanders, 2016 ; Naef, Kaeppeli, et al., 2020 ; Naef, Kläusler-Troxler, et al., 2020 ; Petursdottir et al., 2019 ; Svavarsdottir et al., 2015 ; Toivonen et al., 2019 ; Weis et al., 2014 ; Zimansky et al., 2018 , 2020 ). Others used a quality improvement methodology that combined feedback loops and local capacity-building strategies ( Antolick et al., 2020 ; Duke et al., 2020 ; Kleinpell et al., 2019 ; Maree et al., 2017 ), and one study did not provide sufficient detail ( Wells et al., 2014 ). Most studies reported using more than one strategy (83%), with a median of three (minimum 1–maximum 5). None reported having tailored implementation strategies to identified barriers. The median duration of the implementation efforts was 8 months (3–24 months, reported by 11 of 18 studies).
Three thematic threads were identified that depicted nurses’ and clinicians’ experience of implementing evidence-informed family nursing practices, based on the findings of 15 studies ( Boztepe & Kerimoğlu Yıldız, 2017 ; Duke et al., 2020 ; Gomes da Silva et al., 2016 ; Hamilton et al., 2020 ; Kleinpell et al., 2019 ; MacKay & Gregory, 2011 ; Mirlashari et al., 2019 ; Naef, Kaeppeli, et al., 2020 ; Naef, Kläusler-Troxler, et al., 2020 ; Petursdottir et al., 2019 ; Shah-Anwar et al., 2019 ; Toivonen et al., 2019 ; Wells et al., 2014 ; Wong, 2014 ; Zimansky et al., 2018 ; see Figure 2 ).
Overview of thematic findings related to implementation strategy and context.
First, implementation entailed disruption , learning , and moving to new ways of practicing with families, which was reported in nine studies ( Boztepe & Kerimoğlu Yıldız, 2017 ; Duke et al., 2020 ; MacKay & Gregory, 2011 ; Mirlashari et al., 2019 ; Naef, Kaeppeli, et al., 2020 ; Naef, Kläusler-Troxler, et al., 2020 ; Petursdottir et al., 2019 ; Shah-Anwar et al., 2019 ; Wong, 2014 ). The introduction of evidence-informed family nursing practices involved the disruption of habitual practices and care processes, as Duke and colleagues (2020) reported: “(It) pulled apart their practice (by) flipping conversations to focus on the family” (pp. 7–8). It required exploring different ways of working with families and a need for conscious learning or unlearning. Nurses were challenged to rethink their role, their view of family, and their understanding of family responses to illness; that is, develop a “new ability to think family” ( Wong, 2014 , p. 215). The movement toward the use of the evidence-informed family nursing practices became evident in statements such as “family defines who constitutes their members (and) copes in their own ways” ( MacKay & Gregory, 2011 ), “new awareness for family with intentional engagement” ( Naef, Kaeppeli, et al., 2020 ), “parents know their child best, (need to be) near to the child, (and want to) participate in care” ( Boztepe & Kerimoğlu Yıldız, 2017 ), or “offering empathy and create a win-win situation” ( Mirlashari et al., 2019 ).
Second, the implementation process was marked by fluctuation and incompleteness , which was reported in four studies ( Naef, Kaeppeli, et al., 2020 ; Naef, Kläusler-Troxler, et al., 2020 ; Wong, 2014 ; Zimansky et al., 2018 ). Moving to new ways of practicing involved tensions and frictions within teams and the organizational context and was supported by nurse insights about the evidence-informed family nursing practices as feasible and fitting within their clinical area and population served. Studies report that it was not a linear, progressive process but occurred in waves, involving resistance, stand-still, and forward movement. For example, Naef, Kläusler-Troxler and colleagues (2020) found that nurses experienced implementation like a “wheel that moved forward or stood still, depending on the amount of challenges faced in everyday clinical work and organizational context” (p. 7). As a result, evidence-informed family nursing practices were often not fully integrated into routine care after the active implementation efforts were completed. This partial or incomplete (or unfinished) uptake occurred in relation to the intervention’s or model’s core components but also may have pertained to the extent to which eligible families could be reached. Some components tended to be incorporated more readily into practice, such as providing information and advice, or involving families in care ( Naef, Kläusler-Troxler, et al., 2020 ; Wong, 2014 ). In contrast, family assessment or family-focused intervention strategies were less often or only partially adopted ( Naef, Kläusler-Troxler, et al., 2020 ; Zimansky et al., 2018 ).
Third, nurses and other clinicians observed benefits in quality of care ( Duke et al., 2020 ; Petursdottir et al., 2019 ; Toivonen et al., 2019 ; Wells et al., 2014 ; Wong, 2014 ), which encouraged implementation. For example, nurses experienced their work as “more effective” ( Petursdottir et al., 2019 ) and as “enhancing family care” ( Duke et al., 2020 ). They experienced “improved relationships that led to increased collaboration and partnership with families” (Wells et a., 2014) and “deeper understanding and respect for family care” ( Duke et al., 2020 ). They also reported finding their own clinical work to be “more meaningful and satisfying” ( Duke et al., 2020 ; Wong, 2014 ). One study also reported benefits for families, including “empowerment and self-confidence” ( Wells et al., 2014 ).
Fourteen studies reported findings about the contextual determinants of implementation efforts ( Boztepe & Kerimoğlu Yıldız, 2017 ; Duke et al., 2020 ; Gomes da Silva et al., 2016 ; Hamilton et al., 2020 ; Kleinpell et al., 2019 ; MacKay & Gregory, 2011 ; Naef, Kaeppeli, et al., 2020 ; Naef, Kläusler-Troxler, et al., 2020 ; Petursdottir et al., 2019 ; Shah-Anwar et al., 2019 ; Toivonen et al., 2019 ; Wells et al., 2014 ; Wong, 2014 ; Zimansky et al., 2018 ). We found that implementation was shaped by determinants pertaining to the strategy, individual (i.e., nurse, family), interpersonal (i.e., team), and community or organizational factors (see Table 3 ).
Contextual Determinants ( n = 14).
Level | Determinant (n of studies) | Enabler | Barrier | CFIR Domain | CFIR Construct | References |
---|---|---|---|---|---|---|
Strategy | Space & strategy for learning ( = 5) Education & facilitation support ( = 6) | X X | Process | Reflecting & evaluating Engaging | Gomes da Silva, Hamilton, Kleinpell, MacKay, Naef Kaeppeli, Naef Kläusler-Troxler, Shah-Anwar, Toivonen, Wells, Wong | |
Nurse | Attitudes toward family ( = 4) Role understanding & beliefs ( = 4) Experience & skill ( = 2) Motivation & willingness to learn( = 3) | X X | X X X | Individual | Knowledge & beliefs Self-efficacy Other personal attributes Individual stage of change | Boztepe, Mac Kay, Naef Kaeppeli, Petrusdottir, Shah-Anwar, Toivonen, Wells, Wong, Zimansky |
Family | Presence & availability ( = 2) Cultural differences & tensions ( = 2) Seeing benefit (& fit) ( = 3) | X X | X | Intervention | Complexity Complexity Relative advantage, Adaptability | Gomes da Silva, Hamilton, Mac Kay, Naef Kläusler-Troxler, Toivonen, Wells |
Team | Interprofessional commitment ( = 4) Collaboration & communication ( = 7) | X X | X X | Inner setting | Relative priority Networks & communications | Duke, Gomes da Silva, Hamilton, Kleinpell, MacKay, Naef Kaeppeli, Toivonen, Zimansky |
Organization | Policy & culture ( = 7) Senior leadership ( = 4) Workload & time ( = 5) Resources (staffing, material) ( = 6) Unit design & physical space ( = 5) Model of care ( = 3) | X | X X X X X X | Inner setting | Culture Leadership engagement Available resources Available resources Available resources Compatibility | Boztepe, Duke, Gomes da Silva, Hamilton, Kleinpell, MacKay, Naef Kaeppeli, Naef Kläusler-Troxler, Shah-Anwar, Toivonen, Wong, Zimansky |
Note. CFIR = Consolidated Framework for Implementation Research.
We identified two enablers pertaining to the implementation strategy. First, strategies were supportive when they created a space for mutual learning and encompassed ongoing opportunities through experiential learning methods and guidance from mentors.
Attitudes, role understanding, and beliefs were most often reported as barriers to the integration of evidence-informed family nursing practices. Motivation and willingness to learn arose as both enabling and limiting factor, whereas clinical experience and skills were predominantly enablers.
Seeing benefits for the families and self was enabling integration. In terms of family-related determinants, the complexity of family situations played a role, with family presence or availability enabling engagement and support, whereas cultural differences between families and clinicians, or tensions within the family or between the family and clinicians increased the complexity, thereby posing barriers.
Team-related factors arose as core determinants for successful integration, with their absence stifling implementation efforts. Hence, a shared understanding, commitment, and governance that include all members of an interprofessional team together with participatory models of care delivery were essential success factors.
Organizational level factors were named most frequently (30 codes). Except for leadership, which was also reported to be an enabler, organizational determinants often disabled uptake and in particular long-term integration. Cultural aspects, including policy, and available resources (workload, staffing) were the main barriers.
When matching the identified barriers/enablers to the CFIR, those determinants relating to CFIR inner setting (i.e., organizational context) and process (i.e., strategy) domains were most frequently reported, followed by the CFIR individual (i.e., nurse and other professionals) and intervention (i.e., family) domains. No societal or system-level determinants; that is, constructs within the CFIR outer setting domain were described. It is noteworthy that most implementation strategies were targeting an individual or interpersonal determinants and only a few employed strategies targeting organizational determinants although most barriers were described in the CFIR inner context domain.
A total of 15 studies assessed the impact of implementation efforts on outcomes (see Table 4 ).
Impact of Implementation Strategies on Outcomes (Quantitative Findings; n = 15).
Reference | Evidence | Strategy | Dose | Outcomes |
---|---|---|---|---|
, Finland | FCC | Educational strategy with local mentors | 1.5-year Close Collaboration with Parents Training Program, which includes training of local mentors who then provide theoretical and experiential learning in four content areas | Family Outcomes (FO): Postpartum depression (EPDS): Statistically significant reduction in intervention compared to control group. |
, United States | PHAG (FFI) | Quality improvement initiative | 3-month period Small pilot implementation | Implementation Outcome (IO): Reach: 30% of eligible families were reached. IO: Usability was mixed (50%–82% agreement or strong agreement). Service Outcome: Perception of integrated care (PSPIC): Score of 67.5 before versus 62.5 after. |
, United States | EBFN (FSN) | Educational strategy with use of participatory, digital storytelling methodology Implementation team with academic and clinical staff | Six continuing educational workshops | Nurse Outcomes (NO): Skills (FNPS): Statistically nonsignificant improvements reported per item FO: Perception of support (ICE-FPSQ): Statistically significant changes in 7/14 items; 5 improved, 2 decreased |
, Iceland | CFAIMs (FSN) | Educational strategy Local implementation team & unit champions | 8-h educational course with lectures & skill training | NO: Attitudes (FINC-NA): No statistically significant changes. Age, work experience and setting, statistically significant influenced attitudes |
, United States | EBFN (FSN) | Educational strategy with data-based content and use of digital stories Manual with evidence on family illness experience and family intervention | 4-h workshop using digital stories, nurses’ narratives & role play | NO: Skills (FNPS): Improvements, but statistically significant is not reported NO: Knowledge test: Statistically nonsignificant improvements FO: Perception of support (ICE-FPSQ): No posteducational data given |
, United States | FCC | Quality improvement collaborative supported by a national patient and family advisory group | Monthly team calls and newsletters, use of an online eCommunity listserv, bimonthly eCommunity team assignments, quarterly educational webinars | IO: Qualitative findings reported in separate table SO: Family centeredness (IPFCC Self-Assessment Inventory): Statistically significant improved opportunities for families to participate in care on most dimensions FO: Satisfaction (FS-ICU-24): Statistically significant improvement in overall satisfaction and satisfaction with decision-making and quality of care. |
, South Africa | FCC | Quality improvement initiative using PDSA cycle | 1-year period with a QI champion and a steering group 1.5-h facilitated discussion using nominal group technique with subsequent development of an action plan Monthly meetings of steering group and regular discussions at staff meetings | SO: Family centeredness (CDI): Improved levels of quality of care (no statistical significance reported). |
, Switzerland | CFAIMs (FSN) | Educational strategy with clinical training | 8-month period 3 × 3.5 h workshops with lectures & skill training Unit-based mutual learning and reflection activities | IO: Qualitative findings reported in separate table. NO: Skills (FNPS): Statistically significant improvements mid- and postimplementation. NO: Attitudes (FINC-NA): No statistically significant changes over time. |
, Switzerland | CFAIMs (FSN) | Educational strategy with local facilitators | 1-day workshop with lectures & skill training Unit-based coaching & mentoring by local facilitators over 4 months | IO: Qualitative findings reported in separate table. NO: Skills (FNPS): No statistically significant improvements overall, but statistically significant improvements of the practice appraisal mid-, but not postimplementation. NO: Attitudes (FINC-NA): no statistically significant changes over time. |
Petrusdottir et al. (2019), Iceland | CFAIMs (FSN) | Educational strategy with clinical training | One educational session, followed by face-to-face clinical mentoring & supervised practice | IO: Qualitative findings reported in separate table. NO: Skills (FNPS): Statistically significant improvements overall and on the practice appraisal subscale. NO: Illness beliefs (ICE-HCP-IBQ): Statistically nonsignificant improvements. |
, Iceland | CFAIMs (FSN) | Educational strategy with clinical training | 8-h educational seminar followed by family skill lab training & voluntary clinical supervision | NO: Attitudes (FINC-NA): No statistically significant changes overall, but statistically significant improvements for subgroup with prior course in family nursing. NO: Knowledge (NKC) postimplementation strategy differed statistically significant between clinical areas. |
, Denmark | FCC | Educational strategy with clinical supervision | One-day workshop followed by clinical supervision, self-reflection activity and knowledge test | IO: Feasible implementation process if adjusted to contextual barriers. Satisfactory fidelity to implementation program. |
, Australia | C-Frame (FFI) | Educational with local mentorship | – | IO: Nurse attitude to EBP: Mixed findings ranging from 7.4% to 66.7% of “positive attitudes toward EBP,” but majority is below 50%. Nurse positive attitude to adopting EBN following training: 63.0%–88.9%. Qualitative findings reported in separate table. |
, Hong Kong | FSN | Educational strategy | 5-day course | IO: Qualitative findings reported in separate table. NO: Skills (FNPS): Significant changes reported on 9/10 items, but no data is presented. |
, Germany | CFAIMs (FSN) | Educational strategy with clinical training Implementation team with academic and clinical staff | 6-month period 5 × 3-h courses followed by 12 × 1.5-h clinical sessions for nurses, brief 3-h course for other team member | FO: Patients: No statistically significant difference in stress (QSC-R23), but not in mood (AMS-R) or perceived social support (BSSS) at discharge between groups. FO: Family members: No statistically significant difference in stress (PSQ), anxiety (STPI State), physical complaints (GSCL-24) at discharge between groups. FO: Satisfaction (post-only): Patients in intervention group were less satisfied (not stat. sign.). No statistically significant difference in family members. |
Note. FCC = Family-Centered Care; FO = Family Outcome; EPDS = Edinburgh Postnatal Depression Scale; PHAG = Post-Hospitalization Action Grid; FFI = Family-Focused Intervention; IO = Implementation Outcome; PSPIC = Provider and Staff Perception of Integrated Care Survey; EBFN = Evidence-Based Family Nursing; FSN = Family Systems Nursing; NO = Nursing Outcome; FNPS = Family Nursing Practice Scale; ICE-FPSQ = Iceland Family Perceived Support Questionnaire; FINC-NA = Families Importance in Nursing Care-Nurses Attitudes; SO = Service Outcome; IPFCC = Institute for Patient- and Family-Centered Care; FS-ICU24 = Family Satisfaction with Care in the Intensive Care Unit Survey; PDSA = Plan-Do-Study-Act; CDI = Caring Dimensions Inventory; ICE-HCP-IBQ = Icelandic Health Care Practitioner Illness Beliefs Questionnaire; NKC = Nurses’ Knowledge and Confidence Scale; EBP = Evidence-Based Practice; EBN = Evidence-Based Nursing; AMS-R = Adjective Mood Scale-Revised Version; BSSS = Berlin Social Support Scales; STPI State = Anxiety part of the State-Trait Personality Inventory; GSCL-24 = Giessen Subjective Complaints List.
Quantitative assessment of implementation outcomes was undertaken in three very small studies with 6 to 45 participants ( Antolick et al., 2020 ; Weis et al., 2014 ; Wells et al., 2014 ). Antolick and colleagues (2020) , in their pilot evaluation of a family-focused discharge planning process for children with medical complexity, found that 30% of eligible families were followed up, of which 28% completed the discharge planning process. Provider-perceived usability was mixed ( n = 6). Weis and colleagues (2014) , reporting on a systematic implementation process for introducing guided, family-centered care and communication in the neonatal intensive care unit (NICU), reported protracted and partial uptake, with about half (55%) of nurses completing the training ( n = 45). Finally, Wells and colleagues (2014) , analyzing the implementation of a strengths-based, solution-focused, and evidence-based family-focused intervention in community mental health, found high acceptability (92.6%) and willingness to use the evidence-based interventions (100%; n = 27) but did not report on the actual results of the implementation efforts. Overall, assessment of implementation outcomes was very limited, and reporting was of moderate to poor quality.
Nurse outcomes, such as skills ( n = 6), attitudes ( n = 4), and knowledge ( n = 3), were the most frequently investigated type of outcome ( n = 8 studies; Beierwaltes et al., 2020 ; Blöndal et al., 2014 ; Eggenberger & Sanders., 2016; Naef, Kaeppeli, et al., 2020 ; Naef, Kläusler-Troxler, et al., 2020 ; Petursdottir et al., 2019 ; Svavarsdottir et al., 2015 ; Wong, 2014 ). Educational strategies, coupled with clinical supervision, training activities, or local champion roles, improved nurse’s skill in working with families (as measured with the Family Nursing Practice Scale; Beierwaltes et al., 2020 ; Eggenberger & Sanders, 2016 ; Naef, Kaeppeli, et al., 2020 ; Naef, Kläusler-Troxler, et al., 2020 ; Petursdottir et al., 2019 ; Wong, 2014 ) and reached statistical significance in half of the studies ( Naef, Kaeppeli, et al., 2020 ; Naef, Kläusler-Troxler, et al., 2020 ; Petursdottir et al., 2019 ). Nurses’ attitudes toward families, as assessed with the Families’ Importance in Nursing Care—Nurses’ Attitudes, did not change because of these implementation efforts ( Blöndal et al., 2014 ; Naef, Kaeppeli, et al., 2020 ; Naef, Kläusler-Troxler, et al., 2020 ; Svavarsdottir et al., 2015 ). Findings on nurses’ knowledge are very limited and nonsignificant (Eggenberger & Sanders., 2016; Svavarsdottir et al., 2015 ). They unanimously focused on the implementation of family nursing knowledge or Family Systems Nursing in a variety of clinical settings, most often in acute-critical care, and used the same or similar outcome measures.
Services outcomes, including the level of family-centeredness ( Kleinpell et al., 2019 ; Maree et al., 2017 ) or integrated care ( Antolick et al., 2020 ), were obtained in three studies. Two studies, which focused on the implementation of a family engagement or family-centered care practices in intensive care unit (ICU), using quality improvement strategies coupled with local capacity building ( Kleinpell et al., 2019 ; Maree et al., 2017 ), found an increase in family-centeredness. Kleinpell and colleagues (2019) , in their multicenter study that included almost 4,000 adult ICU clinicians (pre n = 2,924, post n = 1,057), identified statistically significant improved opportunities for families to participate in care on most of the assessed dimensions. Improved levels of family-centeredness in NICU were also found by Maree and colleagues (2017) from both nurses’ and parents’ perspectives, but the small sample size did not allow for statistical testing. One study pilot-implemented a family-focused discharge planning process for children ( Antolick et al., 2020 ) and was unable to show improvements in staff-perceived care integration, which may be due to the very small sample size. Conclusions on service outcomes remain predominantly based on the largest study included in this scoping review ( Kleinpell et al., 2019 ), which suggests that capacity-building strategies might be potentially effective in improving the intended service outcome, that is, family-centered engagement practices.
Family outcomes, including perceived nurse support ( Beierwaltes et al., 2020 ; Eggenberger & Sanders, 2016 ), families’ satisfaction with care ( Kleinpell et al., 2019 ; Zimansky et al., 2020 ), and mental health outcomes ( Ahlqvist-Björkroth et al., 2019 ; Zimansky et al., 2020 ), were measured in five studies. Two small studies in adult ICU ( Beierwaltes et al., 2020 ; Eggenberger & Sanders, 2016 ) investigated families’ perception of cognitive and emotional support received by nurses. One study found statistically significant improvements in half of the items measured (Iceland Family Perceived Support Questionnaire), with two showing a decrease in family-perceived support ( Beierwaltes et al., 2020 ), whereas the other study did not provide post-implementation data ( Eggenberger & Sanders, 2016 ).
The multicenter study in adult ICU ( Kleinpell et al., 2019 ) found a statistically significant increase in families’ satisfaction with care as measured with the well-established FS-ICU-24 (Family Satisfaction with Care in ICU: pre mean 85.2 vs. post mean 86.3 out of a score ranging from 0 to 100, p < .05). In contrast, Zimansky and colleagues (2020) were unable to demonstrate an increase in family member satisfaction, using a self-developed tool, following the implementation of Family Systems Nursing in cancer care. The same study was also unable to identify a difference in family member stress, anxiety, or physical complaints when comparing an independent pre- and post-sample of 122 family members in total ( Zimansky et al., 2020 ). In contrast, Ahlqvist-Björkroth and colleagues (2019) were able to demonstrate a reduction in maternal postpartum depression (change of 2.54 points in depression score, p < .001) following an educational implementation strategy introducing family-centered care (Close Collaboration with Parents) in the NICU. Overall, findings on family outcomes are modest and mixed and difficult to interpret, given the uncontrolled nature of study designs, mostly small sample sizes, and variety of measures used.
This scoping review of 24 publications stemming from 14 countries identified nurses’ implementation experience to be one of disruption, learning, and moving to new ways of practicing, which resulted in observable benefits to families and self. However, it was marked by fluctuation and partial uptake of evidence-informed family nursing practices in routine care delivery. Uptake was shaped by various contextual determinants, which were more often perceived to be barriers than enablers, particularly at the organizational or inner context level. We identified low-quality and very tentative evidence that capacity-building strategies coupled with dissemination-educational strategies may be beneficial to enable nurse skills and family-centered care delivery.
The findings of individual studies included in this review were quite homogeneous in terms of implementation experience, identified barriers/enablers, and investigated outcomes, which increases the credibility of the synthesized findings in this review. The included studies focused most often on acute-critical care settings. Interestingly, we found few cultural variations although studies from 14 countries were represented in this review. One reason may be that the majority stemmed from Western cultures of which one included international data ( Hamilton et al., 2020 ). Our findings are also in line with a recent global study on ICU family engagement, which found few differences across countries ( Naef et al., 2021 ). However, methodological limitations make it difficult to draw reliable conclusions. Small sample sizes and uncontrolled designs mean that the knowledge gained regarding the impact of implementation strategies on outcomes is provisional at best. Most studies were monocentric. Only about half used an implementation science theory or model to guide their implementation processes, and none reported tailoring implementation strategies to previously identified barriers to implementation. The knowledge-to-action model ( Duhamel, 2017 ; Graham et al., 2006 )—a process model used to guide implementation process—was most often used, particularly in research-to-action projects in family systems care based on the Calgary Family Assessment and Intervention Models ( Shajani & Snell, 2019 ; Wright & Leahey, 2013 ). Several studies used some form of stakeholder engagement or participatory methodology, which is key for tailoring implementation strategies to the local context ( D. H. Peters et al., 2017 ; van Rooijen et al., 2021 ), but descriptions of the strategy design or clear operationalization were often not given. To build a body of knowledge around family nursing implementation, the use of implementation science knowledge, including theory, is important and should be enhanced ( Esmail et al., 2020 ; Lynch et al., 2018 ; Nilsen, 2015 ).
Integration of evidence-based working with families arose as a complex, fluctuating, and multifaceted process of change at different levels—it involved disruption, learning, and changing ways of seeing and doing things and is determined by individual, team, family, and organizational factors. The complexity of implementation and the bidirectional interaction of implementation strategy with contextual determinants has been previously stressed ( Baker et al., 2015 ; Nilsen & Bernhardsson, 2019 ; Powell et al., 2019 ), suggesting that an adaptive, iterative process is necessary to ensure full integration of a new, evidence-informed practice. We observed high variability in terms of type and number of implementation strategies, which is in line with a review focusing on the implementation of nursing guidelines ( Spoon et al., 2020 ). Educational strategies tend to be the most frequently used implementation strategy when attempting to integrate new knowledge of evidence-informed practices, but their effectiveness in achieving the desired changes remains unclear ( Gutiérrez-Alemán et al., 2021 ).
Facilitation roles were the second most often used implementation strategy. Facilitation and the use of champion roles have been previously found to be key strategies for achieving practice change ( Albers et al., 2020 ), and some studies within nursing found them to be promising ( Dahl et al., 2018 ; Lessard et al., 2015 ; Seers et al., 2018 ). Strategies combining local capacity-building and creating opportunities for an ongoing process with feedback loops were also used, but many did not evaluate their effectiveness, except for one large study, which identified a positive impact on staff-perceived family-centeredness of the service and family-reported satisfaction with care ( Kleinpell et al., 2019 ). Overall, strategies were poorly defined and operationalized, and none reported a tailoring process, that is, deciding on, matching, and adapting implementation strategies to previously identified or known contextual barriers in the given practice environment, which is a well-known challenge in implementation ( Baker et al., 2015 ; Powell et al., 2019 ). Within implementation science, tailoring implementation strategies to context is considered a key factor for achieving successful integration of evidence-based intervention in routine care ( Colquhoun et al., 2017 ; McCullough et al., 2015 ; Pfadenhauer et al., 2017 ).
Among the assessed outcomes, nurses’ clinical competencies were most often measured, whereas implementation outcomes, as suggested by Proctor and colleagues (2009) , were rarely evaluated. Some studies, however, provided qualitative insight into the uptake and reach. Our review found that integration is often partial in terms of components and reach, suggesting that some components of the evidence-informed intervention, practice, or programs were not, or not consistently taken up. For example, while family-centered engagement practices were often taken up, specific family assessment and intervention processes that were offered in form of (additional) family conversations, were not at all or not regularly delivery.
Some studies investigated service and family outcomes of the implementation effort, yielding a mixed picture. The small database and methodological limitation of included studies make it difficult to draw reliable conclusions. Nonetheless, our analysis showed that educational strategies alone may be insufficient to achieve uptake of evidence-informed family nursing practices. A recent review focusing on educational programs in family nursing that also included four of the studies included in our review found them to be effective in increasing nurse knowledge, attitudes, and skills in the short-term but was unable to assess whether they translated into clinical competence and application in practice ( Gutiérrez-Alemán et al., 2021 ). In our review, we also found increased nurse skills following educational implementation activities but not in relation to attitudes and knowledge. Strategies that combine capacity-building and an ongoing process of feedback and support may be more promising in increasing quality of family care. Overall, there is a lack of methodologically sound research addressing the effectiveness of implementation strategies on implementation, service, and family outcomes, including quality of life and mental health outcomes.
We found that the integration of evidence-informed family nursing practices is influenced by the interplay of implementation-related, nurse-related, family-related, team-related, and organization-related determinants. None of the studies investigated the outer setting domain, that is, the health system and societal aspects influencing family care ( Damschroder et al., 2009 ). While many of the determinants identified may be both barriers and enablers, it is noteworthy the identified team and organizational determinant is perceived only, or mostly, as a barrier. These CFIR inner setting constructs ( Damschroder et al., 2009 ), however, have rarely been targeted by the reported implementation efforts. Team communication and collaboration evolved as key determinants of implementation success. Culture, leadership, available resources, and compatibility with preexisting policies and models of care acted as barriers. Future implementation efforts need to address inner context barriers, in addition to leverage enablers identified in the other domains, such as the process (i.e., strategy), individual (i.e., nurse), and intervention domains. Hence, future implementation efforts should address organizational barriers and tailor implementation strategies to the locally identified organizational and team barriers. A context-specific implementation at the organizational level will be key to enabling successful, initial implementation of family nursing practices, and to develop a support system that will allow sustainability and sustainment of integrated family nursing practices over time ( Fleiszer et al., 2016 ; Shelton et al., 2018 ).
Our review is not without limitations. To map the knowledge terrain of evidence-based family nursing practices, we included a diversity of theoretical constructs underlying family nursing in diverse settings and populations. The heterogeneity of study designs and intervention/practice components together with the diversity of settings and populations require caution when using the findings of our scoping review. In line with a scoping review methodology ( Peters, Godrey, Khalil et al., 2015 ), no quality appraisal was undertaken. It may be possible that we were unable to identify all eligible studies, despite the use of a systematic and iterative search strategy in two major databases. For instance, we noticed that most included studies were performed in the acute clinical care setting and not within other areas such as community care or mental health care. Despite these limitations, which need to be taken into consideration when transferring findings, this scoping review provides a knowledge map to family nursing implementation on which to build on.
More implementation research with rigorous designs and guided by specific implementation science theory and evidence is needed to verify our tentative findings and to build further knowledge on how to effectively implement evidence-informed family nursing practices. Better reporting of the evidence- and/or theory-base of the implemented practice is also called for. Knowledge synthesis research about specific family nursing interventions or family engagement practices in distinct settings or populations is necessary. Research insights into the effect of implementation efforts, particularly in terms of implementation outcomes, such as uptake, reach, cost, appropriateness, or sustainability ( Proctor et al., 2009 ) and also on quality of family care and family health outcomes is clearly needed.
The results of this review propose a roadmap for future family nursing implementation projects. Family nursing implementation projects should use the body of knowledge evolving in the field of implementation and family science in three ways. First, use implementation theory to inform and specify the implementation endeavor and its evaluation. Second, tailor implementation strategies to contextual determinants, either by drawing on preexisting knowledge or by analyzing the specific practice environment. Third, use strategies that include capacity-building, facilitation, and participatory approaches and target the “inner context” (team, organizational) factors and not only individual nurse competence and skills.
This scoping review provides an overview of the current state of knowledge around family nursing implementation science. It demonstrates that family nursing practice uptake is fluctuating and partial, hampered by organizational constraints, which are often not specifically targeted through implementation strategies. Family nursing implementation strategies therefore need to target organizational barriers. Capacity-building strategies coupled with dissemination-educational strategies may be most promising to enable nurse skills, ensure consistent family care delivery, and create supportive systems. To further build the family nursing implementation science body of knowledge, systematic reviews focusing on specific aspects of implementation, such as culture, leadership, and resources as key organizational determinants, or the effect of implementation strategies on family health outcomes, are necessary. More research on implementation and knowledge translation efforts in family nursing are also needed to better understand the mechanisms through which sustainable, evidence-informed family nursing practices that translate into improved service and family health outcomes can be achieved and maintained.
Author biographies.
Eva Thürlimann , MScPT, is a research associate at the Institute for Implementation Science in Health Care, Faculty of Medicine, University of Zurich, Switzerland. Her research focuses on the implementation of family-focused care practices and the impact of COVID-19 on care provision. Her physiotherapeutic practice focuses on the rehabilitation and physical recreation of adults with chronic conditions, particularly stroke. Recent publications include “Changes in Stroke Rehabilitation During the Sars-Cov-2 Shutdown in Switzerland” in Journal of Rehabilitation Medicine (2022, with J. P. O. Held et al.).
Lotte Verweij , PhD, RN, is a research associate at the Institute for Implementation Science in Health Care at the Faculty of Medicine, University of Zurich, and at the Centre of Clinical Nursing Science, University Hospital Zurich in Switzerland. Her current research projects focus on family engagement and family well-being in the acute-care setting. She specifically focuses on implementation strategies to support optimal intervention uptake in clinical practice. Recent publications include “The Nurse-Coordinated Cardiac Care Bridge Transitional Care Programme: A Randomised Clinical Trial” in Age and Aging (2021, with P. Jepma et al.), “Cardiac Care Bridge Transitional Care Program for the Management of Older High-Risk Cardiac Patients: An Economic Evaluation Alongside a Randomized Controlled Trial” in PLOS ONE (2022, with A. C. M. Petri et al.), and “The Cardiac Care Bridge Randomized Trial in High-Risk Older Cardiac Patients: A Mixed-Methods Process Evaluation” in Journal of Advanced Nursing (2021, with D. F. Spoon et al.).
Rahel Naef , PhD, RN, is an assistant professor of Implementation Science in Nursing at the Institute for Implementation Science in Health Care, Faculty of Medicine, University of Zurich, and a research group head at the Centre of Clinical Nursing Science, University Hospital Zurich, Switzerland. Her research focuses on the health and well-being of families in vulnerable situations, such as families engaged in caregiving and on families experiencing acute-critical illness and bereavement. Drawing on a wide range of methodological approaches, she investigates the impact of relational Family Systems Nursing interventions and models of care on individual and family illness management ability and health outcomes. Rahel has a particular interest in the study of knowledge translation strategies to promote the systematic uptake of evidence-based, interprofessional care delivery for people with cognitive impairment and their families entering acute care as well as for those bereaved. Her research work is at the intersection of nursing science and implementation science with a focus on family nursing. Recent publications include “Intensive Care Nurse-Family Engagement From a Global Perspective: A Qualitative Multi-Site Exploration” in Intensive and Critical Care Nursing (2021, with P. Brysiewicz et al.), “Translation and Psychometric Validation of the German Version of the Family Nursing Practice Scale (FNPS)” in Journal of Family Nursing (2021, with P. Brysiewicz et al.), and “Impact of a Nurse-Led Family Support Intervention on Family Members’ Satisfaction With Intensive Care and Psychological Wellbeing: A Mixed-Methods Evaluation” in Australian Critical Care (2021, with S. von Felten, H. Petry, J. Ernst, & P. Massarotto).
Declaration of Conflicting Interests: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding: The author(s) received no financial support for the research, authorship, and/or publication of this article.
Supplemental material: Supplemental material for this article is available online.
Harvard Business School Online's Business Insights Blog provides the career insights you need to achieve your goals and gain confidence in your business skills.
While several factors make HBS Online unique —including a global Community and real-world outcomes —active learning through the case study method rises to the top.
In a 2023 City Square Associates survey, 74 percent of HBS Online learners who also took a course from another provider said HBS Online’s case method and real-world examples were better by comparison.
Here’s a primer on the case method, five benefits you could gain, and how to experience it for yourself.
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The case study method , or case method , is a learning technique in which you’re presented with a real-world business challenge and asked how you’d solve it. After working through it yourself and with peers, you’re told how the scenario played out.
HBS pioneered the case method in 1922. Shortly before, in 1921, the first case was written.
“How do you go into an ambiguous situation and get to the bottom of it?” says HBS Professor Jan Rivkin, former senior associate dean and chair of HBS's master of business administration (MBA) program, in a video about the case method . “That skill—the skill of figuring out a course of inquiry to choose a course of action—that skill is as relevant today as it was in 1921.”
Originally developed for the in-person MBA classroom, HBS Online adapted the case method into an engaging, interactive online learning experience in 2014.
In HBS Online courses , you learn about each case from the business professional who experienced it. After reviewing their videos, you’re prompted to take their perspective and explain how you’d handle their situation.
You then get to read peers’ responses, “star” them, and comment to further the discussion. Afterward, you learn how the professional handled it and their key takeaways.
HBS Online’s adaptation of the case method incorporates the famed HBS “cold call,” in which you’re called on at random to make a decision without time to prepare.
“Learning came to life!” said Sheneka Balogun , chief administration officer and chief of staff at LeMoyne-Owen College, of her experience taking the Credential of Readiness (CORe) program . “The videos from the professors, the interactive cold calls where you were randomly selected to participate, and the case studies that enhanced and often captured the essence of objectives and learning goals were all embedded in each module. This made learning fun, engaging, and student-friendly.”
If you’re considering taking a course that leverages the case study method, here are five benefits you could experience.
1. take new perspectives.
The case method prompts you to consider a scenario from another person’s perspective. To work through the situation and come up with a solution, you must consider their circumstances, limitations, risk tolerance, stakeholders, resources, and potential consequences to assess how to respond.
Taking on new perspectives not only can help you navigate your own challenges but also others’. Putting yourself in someone else’s situation to understand their motivations and needs can go a long way when collaborating with stakeholders.
Another skill you can build is the ability to make decisions effectively . The case study method forces you to use limited information to decide how to handle a problem—just like in the real world.
Throughout your career, you’ll need to make difficult decisions with incomplete or imperfect information—and sometimes, you won’t feel qualified to do so. Learning through the case method allows you to practice this skill in a low-stakes environment. When facing a real challenge, you’ll be better prepared to think quickly, collaborate with others, and present and defend your solution.
As you collaborate with peers on responses, it becomes clear that not everyone solves problems the same way. Exposing yourself to various approaches and perspectives can help you become a more open-minded professional.
When you’re part of a diverse group of learners from around the world, your experiences, cultures, and backgrounds contribute to a range of opinions on each case.
On the HBS Online course platform, you’re prompted to view and comment on others’ responses, and discussion is encouraged. This practice of considering others’ perspectives can make you more receptive in your career.
“You’d be surprised at how much you can learn from your peers,” said Ratnaditya Jonnalagadda , a software engineer who took CORe.
In addition to interacting with peers in the course platform, Jonnalagadda was part of the HBS Online Community , where he networked with other professionals and continued discussions sparked by course content.
“You get to understand your peers better, and students share examples of businesses implementing a concept from a module you just learned,” Jonnalagadda said. “It’s a very good way to cement the concepts in one's mind.”
One byproduct of taking on different perspectives is that it enables you to picture yourself in various roles, industries, and business functions.
“Each case offers an opportunity for students to see what resonates with them, what excites them, what bores them, which role they could imagine inhabiting in their careers,” says former HBS Dean Nitin Nohria in the Harvard Business Review . “Cases stimulate curiosity about the range of opportunities in the world and the many ways that students can make a difference as leaders.”
Through the case method, you can “try on” roles you may not have considered and feel more prepared to change or advance your career .
Finally, learning through the case study method can build your confidence. Each time you assume a business leader’s perspective, aim to solve a new challenge, and express and defend your opinions and decisions to peers, you prepare to do the same in your career.
According to a 2022 City Square Associates survey , 84 percent of HBS Online learners report feeling more confident making business decisions after taking a course.
“Self-confidence is difficult to teach or coach, but the case study method seems to instill it in people,” Nohria says in the Harvard Business Review . “There may well be other ways of learning these meta-skills, such as the repeated experience gained through practice or guidance from a gifted coach. However, under the direction of a masterful teacher, the case method can engage students and help them develop powerful meta-skills like no other form of teaching.”
If the case method seems like a good fit for your learning style, experience it for yourself by taking an HBS Online course. Offerings span seven subject areas, including:
No matter which course or credential program you choose, you’ll examine case studies from real business professionals, work through their challenges alongside peers, and gain valuable insights to apply to your career.
Are you interested in discovering how HBS Online can help advance your career? Explore our course catalog and download our free guide —complete with interactive workbook sections—to determine if online learning is right for you and which course to take.
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Family relationships are enduring and consequential for well-being across the life course. We discuss several types of family relationships—marital, intergenerational, and sibling ties—that have an important influence on well-being. We highlight the quality of family relationships as well as diversity of family relationships in explaining ...
This case study focuses on one woman's experience of domestic and family violence, and her subsequent experiences of the service system after leaving her abusive Pseudonyms have been used and some details have also been changed to protect identities of the research participant and family members.
Discover why family is important with our article. See the profound impact of kinship on our well-being, values, and the undeniable bond that shapes our lives.
The Importance of Family (10 Powerful Reasons) Family is important because it offers emotional support, nurtures a feeling of belonging, encourages educational growth, and fosters cognitive development. A family meets diverse needs throughout the various phases of life, from infancy through old age.
When considering the role of family in society, functionalists uphold the notion that families are an important social institution and that they play a key role in stabilizing society. They also note that family members take on status roles in a marriage or family.
Work and family are often seen as competing for an employee's time and energy — but that's the wrong way to think about it. Family is one of the most important things in most people's ...
In addition, to analyze familial communication patterns, it is important to address the most influential interaction with regard to power dynamics that determine the overall quality of family functioning. In this sense, within the range of family theories, parenting function is the core relationship in terms of power dynamics.
This case report highlights the importance of the role of the family in supporting a young person with a developmental disability. The young person discussed has a complex neurodevelopmental disorder with co‐morbid physical health problems. Her family have coped with a number of events in CR's life, ensuring that she has always had their ...
Most of Mrs. Sanchez's extended family still lives in Mexico. However, Celia has two cousins in California, and her ex-brother-in-law (Roberto's father) was recently deported, after living in Chicago for several years. Celia returned to Mexico for a brief visit a few years ago for the funeral of her mother, but, given the expense and time ...
PDF | Qualitative approaches are excellent ways to investigate family dynamics and family relationships. In the present study, we identify four goals in... | Find, read and cite all the research ...
Family involvement can help prepare youth for college. Family involvement matters in middle and high school — and beyond. Adolescents whose parents monitor their academic and social activities have lower rates of delinquency and higher rates of social competence and academic growth. In addition, youth whose parents are familiar with college ...
Introduction: A life-threatening illness can cause the involvement of family members and the imposition of psychological and physical stress on them. Certainly, the family is a very valuable resource in patient care and plays an important role in maintaining the emotional support and patient's recovery. The aim of this study was to explain the family members' supporting behaviors of the ...
One of the first tasks in a sociology class on family is to help students to define the concept of the family. Instructors often work to complicate the meaning of family, challenge normative definitions, and assist students in thinking through the importance of this definition. In this activity, students will use case studies to explore these issues.
A case study is one of the most extensively used strategies of qualitative social research. Over the years, its application has expanded by leaps and bounds, and is now being employed in several disciplines of social science such as sociology, management, anthropology, psychology and others. This article looks into the principal features of a case study research methodology, making use of some ...
Subsequently, we review studies that have aimed to deal with endogeneity and discuss whether issues of causality challenge the general picture of family transitions lowering child well-being.
Family therapy is a structured form of psychotherapy that seeks to reduce distress and conflict by improving the systems of interactions between family members. It is an ideal counseling method for helping family members adjust to an immediate family member struggling with an addiction, medical issue, or mental health diagnosis.
How does family centered care connect to family engagement? See the DaSy Center and DOE content on the importance of family engagement.
Children's long- and short-term health and developmental outcomes can be improved when families are engaged and supported, and inform care planning. Family-centred care (FCC) underpins policy directions for universal, community-based, child and family health services in the early years, although its implementation in this context is poorly understood. This systematic scoping review of the ...
ABSTRACT. Instructors frequently use case studies in teaching. These approaches have demonstrated effectiveness in student learning. With new emphasis on increasing student investment in the learning process in higher education, examining more effective uses of case studies in family science courses is important. The instructor of a senior-level undergraduate course in family science used a ...
The purpose of this study was to find out family and government support to the community to Balo and to Kribo on health based on social factors and family attachments (kindship and social factors) in the Leininger sunrise enabler. This study uses a qualitative method with an ethnographic approach and representative based sampling as a sampling ...
After completing a small group carousel activity addressing major theories within the study of families, students were assigned imaginary "family" units and worked through 11 situations. Periodically, each student met within a "community" of other students representing four very different case families.
To contribute to the growing body of knowledge in family nursing implementation science, we undertook a scoping review that mapped the current knowledge on the implementation of evidence-informed family nursing practices into clinical care delivery across settings and populations. The research questions to guide this scoping review were as follows:
The case study method is a learning technique pioneered by Harvard Business School in 1922. Here are 5 benefits of learning through the case method.
SIGNIFICANCE OF THE STUDY. Family influences the health and activities of their members. Importance in ensuring that families in the community are aware of the necessary information and practices pertaining to their health. CHN is defined as a nursing practice outside the hospital. Focused on rural and remote areas where health care is needed.