cover letter it support engineer

15 IT Support Cover Letters That Will Get Hired (NOW)

Are you are looking to write a cover letter for IT Support jobs that will impress recruiters and get you noticed by hiring managers? You need one to apply for a job, but you don’t know what to say.

A cover letter is a short, introductory text that accompanies a resume. Job seekers write cover letters to introduce themselves and seek consideration for a job vacancy. A good cover letter should briefly tell the hiring manager why you would be a good fit for the position they offer, convey a sense of your personality, and include information about your relevant skills and experience. The last sentence is typically a request for an interview or an application form.

Here are 15 amazing IT Support cover letters that are professionally written and will help you stand out and get that job!

IT Support Cover Letters

Each cover letter is written with a different focus. Review all of them and pick the ones that apply to your situation. Take inspiration from multiple samples and combine them to craft your unique cover letter.

IT Support Sample 1

Hello I am applying for the IT Support position. I am confident that my work experience in this field will prove to be beneficial to your team. I have 6 years of experience, most recently at _________. My goal is to work in an environment where I can grow professionally and help others with their challenges. Thank you for taking the time to review my qualifications, and please do not hesitate to contact me if you have any questions or need any additional information.

IT Support Sample 2

Dear Hiring Manager,

I am writing to express my interest in the IT Support position that was advertised on your company website. I have over two years of experience troubleshooting common computer problems with a thorough understanding of Microsoft Windows and Apple OS X operating systems. If you are looking for someone who is quick to learn new software, has excellent problem-solving skills, and can work well with others, I would be an excellent choice for the position.

My attached resume summarizes my qualifications in detail. Please contact me at xxx-xxx-xxxx if you would like to schedule an interview or need more information about me as an applicant. Thank you for considering me!

IT Support Sample 3

Dear Sir or Madam, I am writing in response to the position of IT Support Specialist advertised on Linkedin. As a graduate of XXXX with a degree in Computer Science, I am confident that my experience will be of great benefit to your business. I have over five years’ experience providing technical support for both Mac and PC systems, including troubleshooting operating system problems and issues with software installation. Additionally, I specialize in network administration for Microsoft Windows environments. I have worked closely with wireless networking equipment from various vendors, including Cisco Systems Inc., Netgear Inc., and D-Link Corporation. Through my work at XYZ Technology Firm where I was employed as the lead IT technician this past year, I

IT Support Sample 4

Dear Human Resources,

I am writing to express my interest in the IT Support position at ABC Corp. I have experience troubleshooting problems with Windows and Mac OSX operating systems; Microsoft Office; hardware, including wired network connectivity (routers, switches), wireless networks (wireless routers, access points) and printers; VoIP calls using Skype for Business; Cisco networking technologies (cables, switches); remote access tools like TeamViewer or GoToMyPC; web browsers like Chrome or Firefox.  I am also proficient with many of the most popular applications–WordPress, Quicken, Excel–and provide excellent customer service skills.

Best regards

IT Support Sample 5

Dear Esther,

I am a recent graduate and I am looking for an opportunity to grow and shine in your IT Department. I have had previous experience in the field assisting with installation of new technology, troubleshooting problems and providing general support. As a recent college graduate, I am looking for a company that will allow me to learn and grow my skills while gaining hands-on experience.

Thank you for your time and consideration.

IT Support Sample 6

I am writing to express my interest in the open position for IT Support. I have a strong background in computer applications and know that this would be the perfect place for me. I’m looking forward to hearing from you soon!

IT Support Sample 7

I am a recent graduate from Michigan State University with a degree in Computer Science and IT Systems Administration. I have previous experience working in IT support for a large retail company, and have also done freelance work to support my own personal technology needs. I am confident that I can help your team provide the best customer service across all of your services.

IT Support Sample 8

Dear _________, I’m attaching my resume in response to your recent IT Support position ad.  I would be an excellent candidate for this position because of my past experience with both hardware and software support. These skills are necessary in order to provide the best service for your clients which is what you want. A major strength is my ability to think quickly on my feet when something goes wrong.  One example of this was when a major computer crash disrupted our entire company’s workflow process by being able to organize all necessary information in one location so that the rest of the team knew where they needed to go next, while also understanding what had gone wrong with the system in order to fix it.  This saved hours of time and

IT Support Sample 9

To: ********@gmail.com

Subject: IT Support Professional Cover Letter Dear *****, I am writing in response to your job posting for a IT Support professional. I have experience with the following skillsets that you are looking for: ­­­­­­Windows, Linux, and Mac OSX Operating Systems; MS Office Suite; Active Directory Management and Configuration; Active Directory Federation Services Administration; VMware ESXi Host Management and Configuration; Vmware Workstation Administration and configuration. I am interested in exploring the opportunity to work with you in the IT support role. Please let me know if I can provide you with any additional information to help this process along. Thank you!

IT Support Sample 10

My name is Kristina and I am very interested in the position of IT Support. I have experience in customer service, data entry, and computer repair. This would be a perfect fit for me as I enjoy helping people find solutions to technical problems. If you would like to learn more about my skills or services please feel free to contact me by phone or email anytime.

IT Support Sample 11

Dear Mr. Logan,

I am writing to express my interest in the IT Support position you advertised online. As a recent graduate, I am looking for an opportunity to gain experience in the IT field and would be honored to work with your company. My skills are broad and varied, ranging from researching technical problems online to providing detailed instructions on how to fix them. The academic knowledge I acquired at XYZ University has helped me develop strong analytical abilities that would be an asset in this position. Additionally, my excellent oral and written communication skills would allow me to work well with both customers and coworkers alike. If you feel that my qualifications meet your expectations for this position please contact me so we can arrange for a meeting or interview at your convenience

IT Support Sample 12

I am proud to be an IT professional with over six years of hands-on experience in Microsoft Server Administration, Sys Admins, Desktop Support and Networking. I have the technical skills and ability to perform any task that may arise in your company. I am ready to be a part of your team!

IT Support Sample 13

I hope you are well. I am a recent graduate with a Bachelor’s degree in Computer Science and a minor in Mathematics from the local university. I have been employed by the IT department of the XYZ company for over five years and have gained significant experience with troubleshooting hardware, software, operating systems, networking equipment, and server administration. In addition to my technical skill set, I have also developed strong interpersonal skills through training courses on customer service and sales techniques. Given these qualifications, I would be very interested in being considered for an entry-level position as an IT Support Specialist at your organization.

IT Support Sample 14

I would like to offer my skills and experience as a candidate for your IT Support position. You can find my resume attached to this document. I have an Associate degree in General Technology and four years of industry experience working with both Windows and Mac platforms, so I am confident I could contribute to your business’s sustainability and growth.

IT Support Sample 15

Dear Mr. Smith,

I am writing to you with regards to the IT support position that was posted on the company website. I am confident that my experience and qualifications will make me an excellent candidate for this position with your organization.

I have over 2 years of experience in the computer field, I obtained my certification as an “A+ Certified Technician” in July 2012 and maintain my A+ certification by recertifying every 3 years. I am also certified as a Microsoft Certified Professional (MCP). My most recent work history includes working at XYZ Computer Services for 1 year, where I was responsible for troubleshooting computers, installing operating systems and software updates, repairing hardware problems and backing up data.

Recruiters and hiring managers receive hundreds of applications for each job opening.

Use the above professionally written IT Support cover letter samples to learn how to write a cover letter that will catch their attention and customize it for your specific situation.

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Resume Worded   |  Career Strategy

14 technical support engineer cover letters.

Approved by real hiring managers, these Technical Support Engineer cover letters have been proven to get people hired in 2024. A hiring manager explains why.

Table of contents

• Technical Support Engineer
• Senior Technical Support Engineer
• Customer Support Specialist
• IT Support Technician
• Junior Technical Support Engineer
• Technical Support Specialist
• Alternative introductions for your cover letter
• Technical Support Engineer resume examples

Technical Support Engineer Cover Letter Example

Why this cover letter works in 2024, efficient problem-solving.

This cover letter highlights the applicant's ability to diagnose and resolve complex issues efficiently. Job seekers should emphasize their problem-solving skills, as it is a highly valued trait in the tech industry.

Showing Excitement for the Role

Expressing genuine enthusiasm for the role and the company's products helps show that the applicant is genuinely invested in the position. Job seekers should always try to convey their passion for the industry and role.

Showcase tangible achievements

Here's the thing, we're not just looking for someone who can do the job, we're looking for someone who can make a real impact. Quantifying your achievements, like this candidate did with reducing resolution time by 30%, gives us a clear picture of what you're capable of. It's an effective way of showing us that you're not just talking the talk, you're walking the walk.

Highlight innovative solutions

Leading initiatives like creating a comprehensive knowledge base that improves self-service support shows us that you're not just problem-solving but also innovating. It's about being proactive, not just reactive. It tells us that you're someone who doesn't wait for problems to happen, you anticipate them and come up with creative solutions.

Align your values with the company’s

When you express how your values align with ours, it makes us feel like you ‘get’ us. It shows that you’ve done your homework and you truly understand what we're about. More than that, it tells us that you're not just looking for any job, but a job with us specifically. That's attractive to an employer.

Showcase your problem-solving skills

It's not just about demonstrating your technical ability, it's about how you approach and solve problems. Your approach is unique to you and showing that can highlight your value in a unique way.

Highlight growth and adaptation

Showing your adaptability in the transition from a large corporation to a startup is impressive. It shows that you're not afraid of change and are willing to take the initiative and innovate.

Align with the company's mission

Highlighting how deeply the company's mission resonates with you is powerful. It shows your passion and that you're not just there for the paycheck.

Express your passion

Stating that you're not just looking for a job, but a place where your passion can thrive shows drive and commitment. It's a clear sign that you're invested in your work.

Express enthusiasm and confidence

Expressing strong belief in the fit between you and the role adds a touch of confidence to your application. It shows that you're not just applying to any job, but have found something special that resonates with you.

Show your passion for the company's mission

Sharing a personal connection with the company's goals, like your own experiences with customer support, shows you're not just looking for any job – you care about improving the experience for others.

Highlight your technical support achievements

Detailing specific successes, such as solving a recurring issue, demonstrates your ability to impact positively and showcases your technical proficiency and initiative.

Emphasize your problem-solving skills

Stating your proactive approach and problem-solving capabilities indicates you're a forward-thinker who can handle challenges efficiently, an essential trait for a technical support engineer.

Express eagerness to learn and grow

Showing a genuine interest in mastering new technologies highlights your commitment to personal and professional development, making you a potentially valuable long-term team member.

Convey gratitude and eagerness to contribute

Ending your cover letter by thanking the reader and expressing eagerness to discuss further demonstrates professionalism and a strong interest in the role, leaving a positive final impression.

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Show enthusiasm for the company

Your admiration for our customer service solutions immediately makes me interested in learning more about how you can contribute to our mission.

Demonstrate your technical and communication skills

Explaining how you've simplified complex tech for others proves you have the technical support engineer skills we need for both problem-solving and user education.

Proactive problem-solving shines

Sharing examples of your proactive initiatives, like creating video tutorials, tells me you're not just reactive but actively seek ways to improve customer support.

Your passion for using technology to transform businesses aligns perfectly with our goals, suggesting a good fit with our company culture.

Eagerness to contribute to success

Expressing your desire to discuss how you can help us succeed demonstrates serious interest and initiative, traits we value highly.

Show your direct experience with the product

When you talk about using the company's product, it shows you know what the job involves. This makes me think you can start helping customers right away.

Detail your technical support achievements

Listing specific achievements, like reducing response times, tells me exactly what you can do. It's important to see how you solve problems and improve things.

Highlight your confidence in your skills

Saying you're confident in your abilities makes me more confident in you too. It's good to see you believe you can make a big difference in our team.

Express excitement about the company's industry position

Your excitement about where we stand in the industry makes me interested in you. It's great when a candidate cares about not just the job, but also about where we're headed.

Close with a strong call to action

Asking to discuss how your skills align with our goals makes me want to reply. It's a good way to end your letter, pushing for the next step.

Senior Technical Support Engineer Cover Letter Example

Provide leadership evidence.

Telling us about your leadership experiences is good, but showcasing how you've led your team to significant improvements, like reducing downtime and ramping up customer satisfaction scores, is better. It shows us that you lead with purpose and can motivate your team towards reaching tangible targets.

Spotlight efficiency improvements

When you tell us about implementing a new system that increased your team's efficiency, it makes us think, 'Hmm... this candidate could help us do things better, faster, and cheaper'. It shows us that you have an eye for optimization and that you're always looking for ways to improve processes.

Demonstrate readiness for bigger responsibilities

By stating your readiness to influence the customer experience on a larger platform, you are showing ambition. It gives us the impression that you're someone who's not afraid of challenges and is ready to step up. It signals that you're prepared to grow with us and handle the responsibilities that come with the role.

Demonstrate how you create value

By mentioning how you crafted experiences, not just solved technical issues, you show you're thinking about the bigger picture. This adds depth to your technical capabilities and shows you understand the larger impact of your work.

Showcase innovative thinking

Showing that you went above and beyond to anticipate and resolve potential issues before they became problems is a great way to demonstrate innovative thinking. It shows you're proactive, not just reactive, which is a valuable trait in any role.

Highlight leadership and strategic thinking

Moving into a leadership role and handling explosive growth shows you can handle pressure and strategize effectively. It also shows you're capable of thinking at a higher level and can handle the challenges of a senior role.

Connect your skills to their mission

By stating how your skills can contribute to Microsoft's mission, you're aligning your professional goals with the company's. This shows you're looking for a purposeful role and not just a paycheck.

Express alignment with career aspirations

Expressing how the role aligns with your career aspirations and passion for technology shows an emotional investment in the role. It gives an impression of long-term commitment and dedication.

Customer Support Specialist Cover Letter Example

Share a memorable first experience.

Talking about your initial encounter with the company’s product in a positive light can instantly make your application memorable and shows a genuine interest in the company.

Demonstrate your customer support expertise

Describing your role in resolving a significant technical issue not only highlights your technical skills but also your leadership and calm under pressure, crucial traits for a customer support specialist.

Show enthusiasm for the company's vision

Expressing excitement about contributing to the company's goals indicates you've researched and align with their vision, suggesting a good cultural fit.

Connect your skills to the company's needs

Illustrating how your background can aid in achieving the company's objectives shows you've thought critically about your potential role and impact within the company.

Express your desire to make a positive impact

Concluding with a statement of your eagerness to contribute to the company's mission of customer success underscores your commitment and fits the role of a customer support specialist.

Share your admiration for the company

Telling us you admire our work makes your application stand out. It shows you're not just looking for any job, but you're interested in what we do specifically.

Explain your understanding of customer challenges

When you talk about understanding customer challenges, it shows you're patient and thoughtful. This is exactly what we need in someone who will be helping our customers.

Show enthusiasm for the role

Your excitement about the job makes me excited about you as a candidate. It's good to know you're already thinking about how you can help us.

Demonstrate your ability to simplify technical terms

Being able to make complex things simple is a key skill. Your ability to do this is very valuable to us, as it's crucial for helping our customers.

End with a polite thank you and call to action

Thanking us for our time and asking to discuss your application further is polite and proactive. It leaves a good last impression, making me more likely to respond.

IT Support Technician Cover Letter Example

Show your passion for the industry.

Telling me about your interest in how technology changes businesses makes me believe you'll be invested in our work, not just doing a job.

Highlight your problem-solving skills

Describing your success in tackling technical issues shows you're not just a thinker but a doer who can handle real-world problems.

Express excitement for specific opportunities

When you mention eagerness to work with our e-commerce platform, it tells me you've done your homework and are genuinely interested in what we do.

Confidence in your ability to contribute

Asserting your belief in your capacity to keep our systems efficient makes me more confident in your potential impact on our team.

Openness to discuss your fit for the role

Your invitation to talk more about how you match our needs suggests you're ready to engage further, indicating strong interest in the position.

Show your personal connection to the it support role

Talking about how you use a company's product in your personal life is a good way to show you understand and value their work. This personal touch can make your cover letter more memorable.

Highlight your technical problem-solving skills

When you mention specific technical issues you've solved, it proves you have the skills needed for an IT support technician role. This detail helps me see you're ready for the job's challenges.

Stress the importance of teamwork in technology support

Emphasizing your ability to work well with others shows you're not just technically skilled but also a team player. In IT support, working together often leads to the best solutions.

Connect your values with the company’s mission

When you talk about how a company’s goals match your own, it tells me you’re likely to be a dedicated and motivated employee. This shows me you're not just looking for any job, but the right fit.

Close with a forward-looking statement

Ending your cover letter by expressing eagerness to discuss how you can contribute shows confidence and initiative. It also makes a smooth transition to the next step in the hiring process.

Junior Technical Support Engineer Cover Letter Example

Show your dedication to the field.

Expressing a strong interest in the company's mission shows you're not just looking for any job but are passionate about what they do. This makes you more appealing as a candidate.

Explaining how you approach and solve complex issues demonstrates your analytical abilities and patience, key traits for a junior technical support engineer.

Connect your skills to the company's goals

Mentioning how your personal qualities align with the company's objectives indicates you've thought about how you can contribute to their success, making your application more compelling.

End with a polite call to action

Closing your letter by expressing interest in further discussing how you can meet the company's needs is a polite way to signal your eagerness about the opportunity.

Technical Support Specialist Cover Letter Example

Demonstrate your impact on past roles.

Sharing your achievements and the passion that drives you to excel in customer support positions you as a candidate who will add value and not just fill a role.

Emphasize your listening and diagnostic skills

Stressing your ability to understand and efficiently resolve customer issues shows you have the technical and interpersonal skills necessary for the role of a technical support specialist.

Show enthusiasm for the company culture

Expressing excitement about the company's environment and products suggests you're a good fit for the team and will integrate well, enhancing your appeal as a potential hire.

Invite further discussion

Ending your letter by suggesting a conversation about your fit for the role demonstrates proactivity and a genuine interest in contributing to the company's success.

Use a professional closing

A formal sign-off respects the recipient's time and positions you as a courteous and respectful candidate.

Alternative Introductions

If you're struggling to start your cover letter, here are 6 different variations that have worked for others, along with why they worked. Use them as inspiration for your introductory paragraph.

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Technical Support Cover Letter Example

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You should start your Technical Support cover letter by addressing the hiring manager directly, if you know their name. If not, "Dear Hiring Manager" is a suitable alternative. Your opening paragraph should be concise and engaging, introducing yourself and clearly stating the position you're applying for. You should also briefly mention your key qualifications that make you a strong candidate for the role. For instance, you could say, "As a seasoned Technical Support Specialist with over 5 years of experience in providing high-level software and hardware support, I am excited to apply for the Technical Support position at your company." This not only shows your enthusiasm for the role but also gives the hiring manager a snapshot of your skills and experience right from the start.

The best way for Technical Supports to end a cover letter is by expressing gratitude for the reader's time and consideration, reiterating interest in the position, and inviting further discussion. For instance, "Thank you for considering my application. I am confident that my technical skills and passion for problem-solving make me a strong candidate for this role. I look forward to the opportunity to discuss how I can contribute to your team." This ending is professional, courteous, and shows enthusiasm for the role. It also opens the door for further communication, which is crucial in the job application process.

Technical Supports should include the following in a cover letter: 1. Contact Information: At the top of your cover letter, include your full name, address, phone number, and email address. 2. Professional Greeting: Address the hiring manager by name if possible. If not, use a professional greeting such as "Dear Hiring Manager". 3. Introduction: Start by introducing yourself and stating the position you're applying for. Mention where you found the job posting. 4. Relevant Skills and Experience: Highlight your technical skills that are relevant to the job description. This could include your expertise in troubleshooting, knowledge of specific software or hardware, or your ability to provide excellent customer service. Use specific examples from your previous roles to demonstrate these skills. 5. Accomplishments: Mention any significant achievements in your previous roles, such as reducing downtime, improving system efficiency, or receiving high customer satisfaction ratings. 6. Understanding of the Company: Show that you've done your research and understand what the company does and its values. Explain why you're interested in working for them and how you can contribute to their goals. 7. Closing Statement: In the conclusion, express your enthusiasm for the role and the opportunity to further discuss your qualifications. Thank the hiring manager for considering your application. 8. Professional Closing: End the letter with a professional closing such as "Sincerely" or "Best regards", followed by your full name. Remember, a cover letter is your opportunity to showcase your communication skills, so make sure it's well-written, clear, and concise. Tailor it to each job application, focusing on the skills and experiences that are most relevant to the job you're applying for.

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IT Support Engineer Cover Letter Example

Refrain from drafting a formulaic cover letter rather than make it interesting in order to grab the attention of the prospective hiring manager. A candidate must summarize his strongest job interest and relevant expertise giving employer reasons to hire him. Your IT Support Engineer Cover Letter must touch base on all your aspects that communicate your job qualifications. The below presented IT Support Engineer Cover Letter Sample is a potential example that meets the company’s requirements and helps you fulfill your career dreams.

An IT Support Engineer is an integral part of the IT department of a company. He is required to handle major hardware, software, and networking issues efficiently. He ensures that the customer issues are resolved promptly.

• Cover Letters

What to Include in a IT Support Engineer Cover Letter?

Roles and responsibilities.

Some of the substantial duties of an IT Support Engineer are mentioned below:

• Address the technical issues faced by the end-users promptly .
• Set up and install new networking systems, software, and hardware.
• Update the existing systems on a regular basis.
• Troubleshoot networking, OS, hardware, and software issues.
• Taking backup of the data from time to time.
• Prepare and share weekly reports with the manager.

Education & Skills

It support engineer skills:.

• Outstanding technical knowledge to work on hardware and software.
• Service-oriented in order to deliver the best customer support.
• Excellent communicator to coordinate with the key stakeholders.
• Amazing problem solver to diagnose the hardware and software issues and resolve them promptly.
• Great mentoring skills to guide the new hires.
• Cooperative in nature to provide assistance to coworkers in handling urgent tickets.

IT Support Engineer Educational Requirements:

• Bachelor’s degree in computer engineering, information technology, or a related stream.
• Certification in advanced computer courses from an accredited institute is preferred.
• Prior experience of 1-2 years is a plus.
• Solid knowledge of different operating systems.
• Well acquainted with various applications and software.
• Skilled in coding.

IT Support Engineer Cover Letter Example (Text Version)

Dear Mr./Ms.,

Please accept this job application for the open position of IT Support Engineer with your firm. Being an experienced professional in a similar role, I have a solid record of offering unparalleled IT Support. I also hold a Bachelor’s degree in Information Technology that has well-positioned me to serve as your IT Support Engineer.

Here’s the summary of my role responsibilities for your consideration:

• Address the queries of the end-users regarding the software applications and hardware issues.
• Install and configure new systems and software as per the clients’ requirements.
• Escalate the complex issues to the senior support team.
• Log and prioritize the helpdesk tickets.
• Prepare a weekly report for the manager’s review.
• Modify the networking systems as and when required.
• Perform other duties as instructed by the manager.

My in-depth knowledge of installing and maintaining computer systems, hardware, and software, deadline orientation to timely address and resolve technical tickets, and superior communication to maintain good client relations. I am confident to translate my skills readily to your work environment.

Thank you for reviewing my job qualifications. Please read through my attached resume to get a sneak peek at my education and professional journey. I am hopeful to receive a chance to discuss my job fitness further.

Best Regards, [Your Name]

Indicate your educational qualifications and technical skillset in your cover to make yourself ahead of your competitors. Learn to compose a convincing and compelling resume with the assistance of our job-winning IT Support Engineer Resume Sample .

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Related IT Cover Letters

Technical Support Engineer Cover Letter Examples

Use these Technical Support Engineer cover letter examples to help you write a powerful cover letter that will separate you from the competition.

Technical support engineers provide technical support to customers or clients. They work with customers to identify and solve technical problems.

In order to be a successful technical support engineer, you need to be patient, organized, and have excellent problem-solving skills.

Use these examples to write a cover letter that will help you stand out from the competition.

Formal/Professional Writing Style Example

With a strong background in technical support and engineering, combined with my passion for problem-solving and customer satisfaction, I believe that I am an ideal candidate for the Technical Support Engineer role.

As a graduate in Computer Science from XYZ University, I have developed a solid foundation in programming languages, networking, and hardware troubleshooting while acquiring the ability to quickly adapt to new technologies. Over the past three years, I’ve maintained and improved my skills through practical experience in customer-facing roles, assisting clients in resolving their technical issues with patience and professionalism.

My previous role as a Technical Support Specialist at ABC Company enabled me to hone my communication skills and excel in providing exceptional technical assistance to a wide variety of clients. I successfully reduced the average call resolution time by 15%, resulting in increased customer satisfaction ratings. I also had the opportunity to collaborate on the development of a new knowledge base, which improved resolution efficiency for the entire team.

I am confident that my ability to grasp complex technical concepts and translate them into actionable solutions, combined with my experience in managing and fostering relationships with clients, will make me an invaluable asset to your organization. I am excited about the opportunity to contribute to your team and to continue developing my skills as a Technical Support Engineer.

Thank you for considering my application. I look forward to the opportunity to discuss my suitability for this role in more detail. I am available at your earliest convenience for an interview, and I have attached my resume for your review.

[Your Name]

Entry-Level Writing Style Example

As a recent graduate from the University of Tech with a Bachelor’s degree in Computer Science, I am eager to begin my career in a dynamic organization such as yours. This position is an excellent fit for my technical background and customer service skills, and I am confident that I will contribute effectively to your team.

During my academic career, I have had the opportunity to work on a variety of projects that have nurtured my problem-solving skills and enhanced my understanding of diverse technologies. Furthermore, my coursework in Networking, Operating Systems, and Programming has provided me with a robust knowledge base necessary for this role. I am also well-versed in Windows, Linux, and macOS environments, as well as proficient in programming languages such as Python and Java.

In addition to my technical expertise, I have extensive experience in customer service from my part-time jobs while pursuing my degree. This background has equipped me with the ability to communicate complex information in a clear, concise manner, and to establish rapport with a wide range of clients. I believe my combination of strong technical knowledge and excellent interpersonal skills make me an ideal candidate for the Technical Support Engineer role.

I am eager to learn more about your organization and discuss how I can contribute to your team. Thank you for considering my application. I look forward to the opportunity to further discuss my qualifications in an interview setting.

Networking/Referral Writing Style Example

I was referred to this opportunity by my former colleague, Jane Smith, who has been working as a Network Engineer at your company for the past three years. Our time working together at XYZ Solutions was truly rewarding, and we have continued to stay in touch, with her recently highlighting the positive work culture and growth opportunities at your organization.

I strongly believe that my technical expertise, gained through over five years of experience in troubleshooting and resolving hardware, software, and network issues, makes me a viable candidate for this role. Jane witnessed my diligence, problem-solving skills, and ability to communicate technical information to users of all levels of proficiency during our time working together. She has repeatedly mentioned how she believes that my skills and attitude align well with that of your company.

In my previous role at XYZ Solutions, I played a key part in reducing ticket resolution times by 30%, consistently maintained a 95% customer satisfaction rate, and was awarded the ‘Employee of the Quarter’ twice due to my dedication to providing exceptional customer support.

I am eager to bring my technical support and customer service expertise to your organization and make a meaningful contribution to your team’s success. Thank you for considering my application. I look forward to the opportunity to speak with you further about my suitability for the Technical Support Engineer position.

Enthusiastic/Passionate Writing Style Example

As a lifelong tech aficionado, I have eagerly followed the tremendous growth of your company and have been consistently impressed with the innovative products and exceptional customer support you provide. It would be a dream come true to join your team and contribute to your continued excellence in the tech industry.

During my time at XYZ Technologies, I have gained invaluable experiences and honed the technical and soft skills necessary to excel in the role of Technical Support Engineer. I understand the importance of quickly diagnosing complex issues, delivering effective solutions, and providing outstanding service. The exhilaration I feel when solving a customer’s issue fuels my passion for this career path.

My analytical approach, persistent problem-solving abilities, and dedication to client satisfaction are just a few of the qualities I am eager to bring to your company. Additionally, my excellent communication skills and desire to continually expand my knowledge make me confident in my ability to improve customer experiences.

I firmly believe that your company’s mission and values align perfectly with my passion for helping others while challenging myself in a dynamic and exciting field. The opportunity to contribute to the growth and success of your organization as a Technical Support Engineer is not just a role for me; it is my dream job. I am excited at the prospect of making a meaningful impact within your team!

Thank you for considering my application, and I look forward to the opportunity to further discuss my suitability for this unique and fulfilling position.

Warm regards,

Problem-Solving Writing Style Example

As a dedicated and proactive professional with over three years of experience in technical support and engineering, I am confident that my expertise aligns closely with the challenges faced by your company and that my ability to create practical solutions would add significant value to your team.

In my thorough research of your organization, it came to my attention that your customer support department has recently experienced a high volume of support requests, which may be resulting in extended waiting times and decreased customer satisfaction. My background in providing excellent technical support, as well as my in-depth knowledge of networking principles and troubleshooting techniques, makes me the ideal candidate to help you overcome this challenge.

I understand how frustrating and damaging these issues can be for your customers and your company’s image, and that resolving them quickly and accurately is critical. Throughout my previous roles, I have received accolades for my ability to diagnose complex technical issues swiftly, often exceeding customer expectations and reducing overall support request processing time.

Moreover, my experience with managing multiple support channels and providing clear, step-by-step instructions tailored to individual user needs ensures that I can effectively communicate solutions to customers across a diverse range of technical expertise.

My technical proficiency, combined with my passion for delivering outstanding customer service, would greatly contribute to the growth and continued success of your company. I am eager to leverage my technical skills and experiences to help your company excel in providing top-notch customer support and maintaining a reputation for excellence.

Thank you for considering my application. I look forward to the opportunity to discuss in greater detail how my expertise can effectively address your organization’s challenges and contribute to its continued success.

Storytelling/Narrative Writing Style Example

As a child, I often found myself taking apart gadgets to understand their inner workings, much to my mother’s dismay. This curiosity for technology only grew as I got older, and soon I found myself in college pursuing a degree in computer engineering.

One summer, during a power outage caused by a severe thunderstorm, my neighbor knocked on my door, laptop in hand. She was desperate for help as her computer had crashed while she was working on a crucial presentation due the next day. I welcomed her in, and even in the dim light of the lanterns, my passion for technology shone through. My hands worked meticulously, checking each component and troubleshooting the issue. Time seemed to stand still as I traced the problem to a faulty driver that had caused her system to crash. With a sigh of relief, I successfully booted her laptop, and her presentation was saved. The joy and gratitude on her face reminded me of the impact technology can have on people’s lives, and I knew that a career in technical support was my calling.

With over five years of experience in technical support, I have honed my skills in problem-solving, customer service, and team collaboration. I pride myself on my ability to diagnose and resolve complex technical issues while maintaining a calm and empathetic demeanor. I am confident that my passion for technology, combined with my strong interpersonal skills, would make me a valuable addition to your team.

I am excited about the opportunity to contribute to your company’s mission and support your customers in their time of need. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

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IT Support Engineer Cover Letter

15 it support engineer cover letter templates.

How to Write the IT Support Engineer Cover Letter

Please consider me for the IT support engineer opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for guidance and security policy interpretation to managing risk on Windows/Linux servers and desktops, Active Directory (Group Policy), network communications, company data stores, perimeter networks, virtual private networks, and e-mail communications.

Please consider my experience and qualifications for this position:

• Specific Programs and Systems - Knowledgeable of Windows, Office product suite, VPN and local area network
• Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware
• Customer and Personal Service — Knowledge of principles for providing strong customer and personal service
• Proficient in managing and supporting devices running Windows operating systems connected to enterprise Active Directory managed domains
• Working knowledge of MacOS and Linux systems, preferably connected to Active Directory managed domains
• Mac and UNIX Familiarity
• Be willing and able to travel across Europe
• IT Certification(s) desirable

Thank you for taking your time to review my application.

Jordan Leannon

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG

Responsibilities for IT Support Engineer Cover Letter

IT support engineer responsible for support for applications, wide area network, local area network, hardware, VPN, Retail, and Telephony functions within security guidelines.

IT Support Engineer Examples

Example of it support engineer cover letter.

I would like to submit my application for the IT support engineer opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for appropriate internet lines, troubleshoot network and connectivity issues pertaining to local or wide area network.

My experience is an excellent fit for the list of requirements in this job:

• Professional working fluency in English and Spanish
• Previous AW Engineering or support experience
• Experience in Linux/Windows integration including SSH, LDAP, Kerberos, NFS, NTP
• Windows OS (7 and 10)
• Mac OS Experience (any version)
• SCCM for Windows
• Casper or Monkey for Mac
• Ticketing system experience (JIRA)

Thank you for considering me to become a member of your team.

Quinn Carroll

In the previous role, I was responsible for primary support for hardware used on the local area network, metropolitan area network (TLS), and wide area network.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Visual studio, ASP.Net, SQL server
• Knowledge of office automation products, word processing, spreadsheet, email, personal computers, PC operating system, peripheral equipment
• Have a fundamental understanding of TCP/IP network
• Experience in Backups, Office 365, Active Directory and Windows server environments
• Experience in supporting smartphones (iPhone and iPad)
• Experience working with Microsoft Online technologies including Microsoft Exchange Online, OneDrive, and Skype for Business
• Experience supporting executive leadership is preferred
• Mobile telecommunication systems knowledge

Thank you in advance for taking the time to read my cover letter and to review my resume.

Sawyer Weissnat

I submit this application to express my sincere interest in the IT support engineer position.

In my previous role, I was responsible for technical assistance to in the maintenance and support of wide area network, wireless network, Internet communications and database applications as required.

• To collaborate with others
• Familiarity in using ticketing tools
• Knowledge of relevant software computer applications and equipment in a web and desktop environment
• Experience with scripting to automate system administration processes
• Proper phone and electronic mail etiquette
• Enthusiastic, full of high-energy
• Proactive in assuming the responsibility for successfully completing assignment or tasks
• Self-imposing standards of excellence

Shiloh McGlynn

In my previous role, I was responsible for support for Windows Active Directory, Linux/Unix NIS, and related network infrastructure.

• Rotating on-duty support during out of working hours and weekends is necessary
• Experience knowledge of Windows 7, 8 and 10 /VDI environments, utilities and troubleshooting
• Working understanding of TCP/IP and LANs
• Experience in selecting methods and techniques for obtaining solutions for varied and diverse special projects
• Prior experience in a global technology environment preferred
• Microsoft windows operative systems (installing and configuring)
• Basic TCP/IP and networking configuration
• Citrix Server, Active Directory, HTML

Quinn Hyatt

In the previous role, I was responsible for support for site / regional / global infrastructure, including local area network, wide area network, PBX, voice.

Please consider my qualifications and experience:

• Radio & Core network architecture knowledge
• POSIX (bash, perl, SQL scripting, Windows batch scripting)
• Work closely with all members of the IT and Business Team including Senior management and Directors of ao.com
• Provide day to day support to AO business users on MS Dynamics AX
• Monitoring and exceeding service levels
• Maintaining and updating the team Kanban / Trello board
• Administrative duties including, organising development documentation
• Develop technical knowledge of our MS Dynamics AX system

Thank you for your time and consideration.

Sawyer Hermiston

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Professional Software Support Engineer Cover Letter Examples for 2024

Your software support engineer cover letter must demonstrate your problem-solving skills. Clearly articulate how you've successfully tackled challenging technical issues in the past. Additionally, emphasize your strong communication skills in your cover letter. Showcase specific instances where you have effectively coordinated with teams or guided customers through complex software solutions.

Cover Letter Guide

Software Support Engineer Cover Letter Sample

Cover Letter Format

Cover Letter Salutation

Cover Letter Introduction

Cover Letter Body

Cover Letter Closing

No Experience Software Support Engineer Cover Letter

Key Takeaways

Embarking on the journey for a new role, you've diligently sent out resumes only to realize a standout software support engineer cover letter is also expected. Yours should highlight not just any achievement, but the pinnacle of your career in a storytelling fashion. Balancing formality with originality, it's crucial to dodge clichés and deliver your professional narrative in under a page. Let's dive into crafting a cover letter that shines as brightly as your biggest triumph.

• Write a software support engineer cover letter that helps you stand out (and get the job);
• Understand how to start and end your software support engineer cover letter with the appropriate greeting;
• What to include in the body of your software support engineer cover letter to put your best foot forward;
• Your most important achievements - how to present them as part of your software support engineer cover letter.

And if you want to make your life even easier, simply drag and drop your software support engineer resume into Enhancv's AI cover letter generator, and it will write your cover letter for you in just a few moments.

If the software support engineer isn't exactly the one you're looking for we have a plethora of cover letter examples for jobs like this one:

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Software Support Engineer cover letter example

Andrew Green

Austin, Texas

+1-(234)-555-1234

[email protected]

• Highlighting tangible outcomes from past experience (e.g., "a 35% improvement in efficiency metrics") demonstrates quantifiable achievements, which are persuasive to hiring managers.
• Emphasizing leadership in past projects (e.g., "lead a team towards achieving and surpassing set objectives") showcases the candidate's ability to manage and direct a team, an essential skill for a role that may include supervisory responsibilities.
• Mentioning a synergy between the candidate’s values and the company’s vision ("find the alignment of my experience with your vision and objectives quite remarkable") can suggest a strong cultural fit and personal investment in the company’s goals.
• Expressing enthusiasm to contribute to the company's future projects (e.g., "The opportunity to contribute to your company's success…is compelling") indicates a forward-thinking and proactive attitude, which is attractive to employers looking for dynamic and motivated individuals.

What should your software support engineer cover letter look like - formatting and organizing your information

Have you ever wondered what are the must-have sections you need to include in your software support engineer cover letter? Our builder sets those up for you with:

• Header - dedicated to your contact information, the role you're applying for, and the date (don't forget to include your name);
• Greeting and opening paragraph - to create a personalized and memorable experience for recruiters;
• Body paragraph - emphasizing your skill set and knowledge that aligns with the role and helps you to stand out;
• Closing paragraph - leaving a great impression and ending with an optional signature.

Use a cover letter template to discover the best formatting for your software support engineer cover letter: that is single-spaced paragraphs and wrapping your content in a one-inch margin.

Ensure that both your resume and software support engineer cover letter are in the same font . Stand apart from the crowd by using modern, yet simple fonts, like Chivo and Rubik, instead of the overused Arial and Times New Roman.

Did you know that the Applicant Tracker System (or ATS) won't be assessing your software support engineer cover letter? Instead, submit your profile in PDF to recruiters to keep the same formatting and the design intact.

The top sections on a software support engineer cover letter

• Header: Include your contact information and the date to ensure the recruiter can easily reach you and knows when you've applied.
• Greeting: Address the cover letter to the specific recruiter or hiring manager by name to personalize your application and show attention to detail.
• Introduction: Start with a strong opening that highlights your enthusiasm for the software support role and provides a brief overview of your relevant experience and technical skills.
• Body: Elaborate on your technical troubleshooting capabilities, customer service experience, and any particular achievements or certifications that demonstrate your expertise and readiness for the support engineer position.
• Closing: End with a confident and polite call to action, expressing your eagerness to discuss how you can contribute to the company’s success and thanking the reader for considering your application.

Key qualities recruiters search for in a candidate’s cover letter

Proficiency in relevant programming languages and technologies: Recruiters look for strong technical skills that align with the software they support, such as knowledge of SQL, Java, or C#, to ensure that the engineer can understand and troubleshoot the software issues effectively.

Excellent problem-solving skills: Recruiters value candidates who can methodically and efficiently resolve complex software issues, minimizing downtime for clients.

Strong communication skills: Software support engineers often need to explain technical concepts in layman's terms to customers or internal team members, making clear communication a critical trait.

Demonstrated customer service experience: Having a background in providing customer support is essential, as this role involves interacting with users who may be frustrated or have little technical knowledge.

Experience with support ticketing systems: Recruiters seek individuals familiar with tools such as Zendesk or JIRA, as these are common platforms for managing support queries and documenting solutions.

Adaptability and ongoing learning: The technology sector evolves rapidly, so showing a continuous learning mindset and the ability to adapt to new software or support methodologies is highly valued.

The software support engineer cover letter salutation: how to address hiring managers

After covering the format of your software support engineer cover letter, let's look at the salutation.

Back in the day, the cordial "To whom it may concern" or "Dear Sir/Madam", might have worked out fine.

But, nowadays, your cover letter should approach hiring managers on a more personal basis.

So, what to do about your cover letter salutation ?

If you've messaged the recruiters and are on a first name basis or a more formal one, use the hiring manager's name in the greeting (e.g. "Dear Sophie," "Dear Ms. Givens", or "Dear Mr. Everett,").

Always aim to make the effort to find out the name of the hiring manager, who'd be assessing your application. Search on LinkedIn, double-check the advert on the corporate website, or message the brand on social media to find out more about the role.

If you can't find the hiring manager's name (and still want to sound professional), use "Dear HR Team,", "Dear Hiring Manager,", or the likes.

List of salutations you can use

• Dear Hiring Manager,
• Dear [Company Name] Recruitment Team,
• Dear [Department] Team,
• Good Day [Company Name] Hiring Committee,
• Respected Human Resources Manager,
• Attention: [Specific Hiring Manager's Name],

Your software support engineer cover letter introduction and the value you bring

Moving on from the "Dear Recruiter" to your professional introduction .

Use those first two sentences of your software support engineer cover letter to present the biggest asset you'd bring to the organization.

Don't go into too much detail about your achievement or the skill set, but instead - go straight for the win.

That is - what is your value as a professional?

Would you be able to build stronger, professional relationships in any type of communication? Or, potentially, integrate seamlessly into the team?

Choosing your best achievement for the middle or body of your software support engineer cover letter

Now that you have the recruiters' attention, it's time to write the chunkiest bit of your software support engineer cover letter .

The body consists of three to six paragraphs that focus on one of your achievements.

Use your past success to tell a story of how you obtained your most job-crucial skills and know-how (make sure to back these up with tangible metrics).

Another excellent idea for your software support engineer cover letter's middle paragraphs is to shine a light on your unique professional value.

Write consistently and make sure to present information that is relevant to the role.

Finishing off your software support engineer cover letter with what matters most

So far, you've done a fantastic job in tailoring your software support engineer cover letter for the role and recruiter.

Your final opportunity to make a good impression is your closing paragraph.

And, no, a "Sincerely yours" just won't do, as it sounds too vague and impersonal.

End your software support engineer cover letter with the future in mind.

So, if you get this opportunity, what do you plan to achieve? Be as specific, as possible, of what value you'd bring to the organization.

You could also thank recruiters for their interest in your profile and prompt for follow-up actions (and organizing your first interview).

The zero experience software support engineer cover letter: shifting the focus to your unique value

Don't worry if you have no conventional professional experience . Within your whole experience, there's plenty more you can write about in your software support engineer cover letter.

Take, for example, your biggest achievement or award - dedicate your cover letter body to describe it and the job-relevant skills you've learned.

Your professional ambitions could also take center stage. Describe what you plan on achieving in the next five to ten years and the efforts you're making towards your dreams.

Key takeaways

Winning recruiters over shouldn't be difficult if you use your software support engineer cover letter to tell a story that:

• Is personalized by greeting your readers and focusing on key job skills greets;
• Isn't spread all over the place, but instead focuses on one key achievement and selling your value as a professional;
• Introduces your enthusiasm for the role, passion for the job, or creativity in communication;
• Is also visually appealing - meeting the best HR practices;
• Ends with a nod to the future and how you envision your growth, as part of the company.

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• Content tailored to the job posting you're applying for
• ChatGPT model specifically trained by Enhancv
• Lightning-fast responses

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Technical Support Engineer Cover Letter Example (Free Guide)

Create an technical support engineer cover letter that lands you the interview with our free examples and writing tips. use and customize our template and land an interview today..

Do you need help crafting the perfect technical support engineer cover letter? Our guide is here to help. We'll provide you with the tools and knowledge you need to create an effective cover letter that will set you apart from the competition. With our help, you can get the job you want.

We will cover:

• How to write a cover letter, no matter your industry or job title.
• What to put on a cover letter to stand out.
• The top skills employers from every industry want to see.
• How to build a cover letter fast with our professional Cover Letter Builder .
• What a cover letter template is, and why you should use it.

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Technical Support Engineer Cover Letter Sample

• Technical Support Manager Cover Letter Sample
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Dear Hiring Manager,

I am writing to apply for the Technical Support Engineer position at ABC Company. With my experience in troubleshooting hardware and software issues, I am confident I would make a great addition to your team.

Currently, I am working as a Technical Support Engineer for XYZ Company. In this role, I provide technical support and troubleshooting for over 1,000 clients. My responsibilities include resolving hardware and software issues, installing and configuring software, and providing customer service. Additionally, I provide training and guidance to junior Technical Support Engineers.

Prior to my current position, I worked as a Technical Support Engineer for ABC Company. There, I managed the repair and maintenance of more than 200 computers. My experience also includes troubleshooting and resolving hardware and software issues for customers. I have a proven track record of providing timely, efficient, and high-quality support to customers.

I possess excellent problem-solving and communication skills. I am confident in my ability to quickly and accurately troubleshoot and resolve technical issues. My knowledge of hardware and software systems allows me to quickly assess customer needs and provide the most effective solutions.

I am excited by the opportunity to join your team as a Technical Support Engineer. I am confident that my skills and experience make me an ideal fit for this position. I look forward to speaking with you about this position and how I can help you meet your goals.

Thank you for your time and consideration.

Sincerely, John Doe

Why Do you Need a Technical Support Engineer Cover Letter?

A Technical Support Engineer cover letter is an important part of your job application as it helps to showcase your skills, qualifications, and experience to potential employers. Here are some reasons why you need one:

• It provides a professional introduction to your credentials and qualifications.
• It highlights your experience and expertise in the field.
• It helps to differentiate you from other applicants.
• It allows you to demonstrate your technical knowledge and proficiency.
• It shows your enthusiasm and commitment to the position.
• It helps to demonstrate your communication and problem-solving skills.

A Few Important Rules To Keep In Mind

• Keep your cover letter brief and to the point. Aim to use no more than three or four short paragraphs.
• Include a professional salutation. Use the hiring manager’s name if you have it. If not, use a generic “Dear Hiring Manager” salutation.
• Focus on the job requirements and your qualifications. Explain how your experience has prepared you to excel in the role.
• Highlight your technical skills. Include specific examples of times you have used technical support tools or resolved complex technical issues.
• Use active language. Verbs like troubleshoot, diagnose, and resolve demonstrate your ability to handle technical tasks.
• End your cover letter with a call to action. Ask for a meeting or suggest a time to call the hiring manager.
• Proofread your cover letter carefully. Make sure there are no spelling or grammar errors.
• Save your cover letter as a PDF. Some word processors have formatting issues when viewed on different computers.

What's The Best Structure For Technical Support Engineer Cover Letters?

After creating an impressive Technical Support Engineer resume , the next step is crafting a compelling cover letter to accompany your job applications. It's essential to remember that your cover letter should maintain a formal tone and follow a recommended structure. But what exactly does this structure entail, and what key elements should be included in a Technical Support Engineer cover letter? Let's explore the guidelines and components that will make your cover letter stand out.

Key Components For Technical Support Engineer Cover Letters:

• Your contact information, including the date of writing
• The recipient's details, such as the company's name and the name of the addressee
• A professional greeting or salutation, like "Dear Mr. Levi,"
• An attention-grabbing opening statement to captivate the reader's interest
• A concise paragraph explaining why you are an excellent fit for the role
• Another paragraph highlighting why the position aligns with your career goals and aspirations
• A closing statement that reinforces your enthusiasm and suitability for the role
• A complimentary closing, such as "Regards" or "Sincerely," followed by your name
• An optional postscript (P.S.) to add a brief, impactful note or mention any additional relevant information.

Cover Letter Header

A header in a cover letter should typically include the following information:

• Your Full Name: Begin with your first and last name, written in a clear and legible format.
• Contact Information: Include your phone number, email address, and optionally, your mailing address. Providing multiple methods of contact ensures that the hiring manager can reach you easily.
• Date: Add the date on which you are writing the cover letter. This helps establish the timeline of your application.

It's important to place the header at the top of the cover letter, aligning it to the left or center of the page. This ensures that the reader can quickly identify your contact details and know when the cover letter was written.

Cover Letter Greeting / Salutation

A greeting in a cover letter should contain the following elements:

• Personalized Salutation: Address the hiring manager or the specific recipient of the cover letter by their name. If the name is not mentioned in the job posting or you are unsure about the recipient's name, it's acceptable to use a general salutation such as "Dear Hiring Manager" or "Dear [Company Name] Recruiting Team."
• Professional Tone: Maintain a formal and respectful tone throughout the greeting. Avoid using overly casual language or informal expressions.
• Correct Spelling and Title: Double-check the spelling of the recipient's name and ensure that you use the appropriate title (e.g., Mr., Ms., Dr., or Professor) if applicable. This shows attention to detail and professionalism.

For example, a suitable greeting could be "Dear Ms. Johnson," or "Dear Hiring Manager," depending on the information available. It's important to tailor the greeting to the specific recipient to create a personalized and professional tone for your cover letter.

Cover Letter Introduction

An introduction for a cover letter should capture the reader's attention and provide a brief overview of your background and interest in the position. Here's how an effective introduction should look:

• Opening Statement: Start with a strong opening sentence that immediately grabs the reader's attention. Consider mentioning your enthusiasm for the job opportunity or any specific aspect of the company or organization that sparked your interest.
• Brief Introduction: Provide a concise introduction of yourself and mention the specific position you are applying for. Include any relevant background information, such as your current role, educational background, or notable achievements that are directly related to the position.
• Connection to the Company: Demonstrate your knowledge of the company or organization and establish a connection between your skills and experiences with their mission, values, or industry. Showcasing your understanding and alignment with their goals helps to emphasize your fit for the role.
• Engaging Hook: Consider including a compelling sentence or two that highlights your unique selling points or key qualifications that make you stand out from other candidates. This can be a specific accomplishment, a relevant skill, or an experience that demonstrates your value as a potential employee.
• Transition to the Body: Conclude the introduction by smoothly transitioning to the main body of the cover letter, where you will provide more detailed information about your qualifications, experiences, and how they align with the requirements of the position.

By following these guidelines, your cover letter introduction will make a strong first impression and set the stage for the rest of your application.

Cover Letter Body

As a Technical Support Engineer, I am highly motivated and skilled in providing the best customer service and technical support. I have a passion for working with cutting-edge technology and helping customers solve their technical problems.

I have a degree in Computer Engineering and a strong background in software development. Additionally, I have experience working with a wide variety of companies, from small start-ups to large corporations. I have a strong understanding of various operating systems, networking protocols, and computer hardware components.

My experience in technical support has taught me to be highly organized, pay close attention to detail, and think on my feet. I am comfortable troubleshooting hardware and software issues and resolving customer inquiries in a timely manner. I also have the ability to explain technical solutions in an easy-to-understand way.

I am eager to join a team that is committed to providing excellent customer service and technical support. I am confident that I can make an immediate and positive contribution to your organization.

Below are some of my key strengths that make me an ideal candidate for the Technical Support Engineer role:

• Technical Knowledge: I have a solid understanding of computer hardware and software components as well as various networking protocols.
• Problem-Solving Skills: I am able to quickly identify and solve complex technical problems.
• Customer Service: I am skilled in providing clear and concise technical solutions to customers.
• Organization: I am organized and detail-oriented, with the ability to prioritize tasks and stay on track.

I am confident that my technical background, customer service skills, and problem-solving ability make me an ideal candidate for the Technical Support Engineer role. I am eager to discuss the position in more detail and look forward to hearing from you.

Complimentary Close

The conclusion and signature of a cover letter provide a final opportunity to leave a positive impression and invite further action. Here's how the conclusion and signature of a cover letter should look:

• Summary of Interest: In the conclusion paragraph, summarize your interest in the position and reiterate your enthusiasm for the opportunity to contribute to the organization or school. Emphasize the value you can bring to the role and briefly mention your key qualifications or unique selling points.
• Appreciation and Gratitude: Express appreciation for the reader's time and consideration in reviewing your application. Thank them for the opportunity to be considered for the position and acknowledge any additional materials or documents you have included, such as references or a portfolio.
• Call to Action: Conclude the cover letter with a clear call to action. Indicate your availability for an interview or express your interest in discussing the opportunity further. Encourage the reader to contact you to schedule a meeting or provide any additional information they may require.
• Complimentary Closing: Choose a professional and appropriate complimentary closing to end your cover letter, such as "Sincerely," "Best Regards," or "Thank you." Ensure the closing reflects the overall tone and formality of the letter.
• Signature: Below the complimentary closing, leave space for your handwritten signature. Sign your name in ink using a legible and professional style. If you are submitting a digital or typed cover letter, you can simply type your full name.
• Typed Name: Beneath your signature, type your full name in a clear and readable font. This allows for easy identification and ensures clarity in case the handwritten signature is not clear.

Common Mistakes to Avoid When Writing a Technical Support Engineer Cover Letter

When crafting a cover letter, it's essential to present yourself in the best possible light to potential employers. However, there are common mistakes that can hinder your chances of making a strong impression. By being aware of these pitfalls and avoiding them, you can ensure that your cover letter effectively highlights your qualifications and stands out from the competition. In this article, we will explore some of the most common mistakes to avoid when writing a cover letter, providing you with valuable insights and practical tips to help you create a compelling and impactful introduction that captures the attention of hiring managers. Whether you're a seasoned professional or just starting your career journey, understanding these mistakes will greatly enhance your chances of success in the job application process. So, let's dive in and discover how to steer clear of these common missteps and create a standout cover letter that gets you noticed by potential employers.

• Failing to tailor the letter to the specific job description.
• Using a generic, overly-formal tone.
• Focusing too much on your own qualifications and not enough on the employer’s needs.
• Submitting a letter with spelling and grammar mistakes.
• Making the letter overly long and redundant.
• Forgetting to include contact information.
• Neglecting to mention relevant skills and experience.
• Including irrelevant personal information.

Key Takeaways For a Technical Support Engineer Cover Letter

• Highlight technical qualifications and certifications.
• Demonstrate excellent customer service and communication skills.
• Detail troubleshooting and problem-solving abilities.
• Describe experience with hardware and software.
• Outline knowledge of network and internet technology.
• Showcase experience with customer-facing roles.
• Mention a commitment to customer satisfaction.
• Emphasize a proactive approach to customer support.

IT Support Engineer cover letter template

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Support Engineer Cover Letter Example

Writing a cover letter for a Support Engineer role can be a tricky task, especially if you don’t have any prior experience in the field. This guide will provide useful tips on how to write an effective cover letter, as well as a sample that you can use as a reference. With its help, you will be able to craft a letter that will make a great first impression on any potential employer.

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Support Engineer Cover Letter Sample

Dear [Hiring Manager],

I am writing to express my interest in the Support Engineer position at [Organization Name].

I am confident that my technical background and experience in troubleshooting and providing technical support make me a great fit for the role. As a Support Engineer, I have considerable knowledge of systems and networks, as well as troubleshooting and problem solving expertise.

I have worked for [Organization Name] for the past three years, providing technical support to both internal and external customers. During my time here, I have successfully managed complex technical issues, while providing a high level of customer service. I have also developed and maintained strong relationships with customers, colleagues, and vendors.

I have the ability to quickly identify the source of the problem, recommend solutions, and effectively communicate them to the customer. I am passionate about providing positive experiences to customers, and I am confident that I can bring the same level of enthusiasm to your organization.

In addition to my experience, I hold a degree in [field], as well as certifications in [relevant certifications]. I am eager to leverage my technical acumen and customer service experience to contribute to the success of [Organization Name].

I am confident that I am an ideal candidate for the Support Engineer role. I look forward to the opportunity to discuss my qualifications with you further.

Thank you for your time and consideration.

Sincerely, [Your Name]

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What should a Support Engineer cover letter include?

A strong support engineer cover letter should include the following:

• An introductory paragraph that briefly states who you are and why you are sending the letter.
• A brief overview of your relevant qualifications, such as experience in customer service, technical support, and troubleshooting hardware and software issues.
• A description of your technical skills and proficiencies related to the position, such as knowledge of networking protocols, automation tools, and software development.
• A discussion of your commitment to excellent customer service and your enthusiasm for resolving customer issues.
• A summary of your professional accomplishments, such as awards you have received or any certifications or degrees you may have.
• An explanation of why you are the right candidate for the job, such as your ability to work well with a team and your dedication to finding the best solution to customer problems.
• A conclusion that reiterates your interest in the position and expresses appreciation for being considered.

Support Engineer Cover Letter Writing Tips

When applying for a support engineer position, it’s important to have a well- crafted cover letter to accompany your resume. This letter serves as an introduction of yourself to the hiring manager and should show off your relevant skills and experiences. Here are some tips to help you write a strong cover letter for a support engineer position:

• Highlight your technical skills: The support engineer role requires excellent problem- solving and technical skills. Make sure to add specific examples in your cover letter of how you have used these skills to benefit your past employers.
• Demonstrate your customer service skills: Customer service is key in a support engineer role, so make sure to emphasize your ability to provide excellent customer support. Include examples of the customer service initiatives you have taken and highlight the positive results you achieved.
• Explain why you’re the right fit: Explain why you’re the right fit for the role in your cover letter and how your skills and experiences can benefit the company.
• Show that you’re a team player: Working together with other engineers is important in a support engineer role, so include examples in your cover letter of how you have collaborated with other team members and supported team initiatives.
• Keep it concise and to the point: Keep your cover letter to one page if possible. This shows you are able to communicate effectively and to the point.

By following these tips, you can create a strong cover letter that will impress the hiring manager and help you stand out from the competition.

Common mistakes to avoid when writing Support Engineer Cover letter

Welcome to the world of writing support engineer cover letters! Writing a good cover letter is an important part of the job search process. An effective cover letter can make a difference between getting an interview and having your application overlooked. To make your cover letter stand out and demonstrate your suitability for the role, it’s important to avoid common mistakes. Here are some of the most common mistakes to avoid when writing your support engineer cover letter:

• Not Tailoring Your Letter: Your cover letter should be tailored specifically to the job you’re applying for. Don’t use generic phrases or copy and paste a template. You need to show that you have read the job description and understand the role and the skills required.
• Not Proofreading: It’s important to proofread your cover letter to check for any mistakes. Typos and spelling mistakes can be an immediate turn- off for potential employers and make your application look unprofessional.
• Not ‘Selling’ Yourself: A cover letter is your chance to ‘sell’ yourself to the employer. Don’t be afraid to mention your relevant qualifications, relevant experience, and skills that make you the perfect candidate for the role.
• Not Connecting Your Experience: Make sure to connect your previous experience to the job you’re applying for. Show the employer how your experience and expertise can benefit the company.
• Not Asking for an Interview: Make sure to ask for an interview! End your cover letter by expressing your enthusiasm for the role and asking for an interview.

By avoiding these common mistakes, you can ensure your support engineer cover letter stands out from the rest and impress potential employers. Good luck!

Key takeaways

Writing a cover letter for a Support Engineer role is an important step in the job application process. It is essential that you make the right impression with your cover letter to stand out from the competition and make a strong case for yourself. Here are some key takeaways for writing an impressive Support Engineer cover letter:

• Research the company and customize your cover letter accordingly. You should show that you have taken the time to learn about the company, its culture, and what they are looking for in a candidate.
• Highlight your key skills and experiences that are relevant to the role. Make sure to include technical abilities as well as soft skills that demonstrate how you can solve problems and collaborate with others.
• Use a clear and concise writing style. Your cover letter should be easy to read and understand, so avoid long sentences and complex language.
• Emphasize your enthusiasm and dedication to the role. Show that you are passionate about the job and willing to do whatever it takes to be successful.
• Don’t forget to proofread and double- check for any typos. You want to make sure your cover letter is error- free and professional.

By following these key takeaways, you can craft a strong cover letter that will help you make a great first impression in your Support Engineer job application.

Frequently Asked Questions

1. how do i write a cover letter for an support engineer job with no experience.

Writing a cover letter for a Support Engineer job with no experience can be a challenging task. However, it is important to emphasize your strengths and abilities, as well as the skills you have acquired while still in school or through previous work or volunteer experiences. Highlight the knowledge and skills you have obtained through coursework, internships, or volunteer activities, and explain how they will be beneficial to the company. Demonstrate your willingness to learn and your enthusiasm for the position, as these qualities are important when it comes to working in a Support Engineer role. Also, be sure to focus on the company’s needs and explain how you can contribute to their success.

2. How do I write a cover letter for an Support Engineer job experience?

When writing a cover letter for a Support Engineer job with experience, it is important to demonstrate your expertise and knowledge. Begin by introducing yourself and explaining your relevant experience. Describe the tasks and responsibilities you have successfully completed while working in a Support Engineer role. If you have any accomplishments or awards related to your role, be sure to mention them. In addition, explain how your experience and skills make you a great fit for the position and how you can benefit the company.

3. How can I highlight my accomplishments in Support Engineer cover letter?

One great way to highlight your accomplishments in a Support Engineer cover letter is to provide concrete examples of the work you’ve done in the past. Try to focus on the areas where you have had the most success and provide details about the specific tasks and accomplishments. For example, if you have completed projects that exceeded expectations or improved customer satisfaction levels, make sure to mention these examples. This will demonstrate your ability to provide results and will give the reader a better understanding of your level of expertise.

In addition to this, be sure to check out our cover letter templates , cover letter formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

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IT Support Engineer cover letter example

It support engineer cover letter.

Contact name Position Company name Address 1 Address 2

27 th July 2023

Dear …………, I feel that I am well suited to your IT Support Engineer opportunity and would like to find out more and be considered for the position.

I have a record of consistently achieving company objectives and individual targets.

Your job advert specifically states that candidates should be able to use step-by-step procedures to identify a problem. I can do this and also quickly come up with a bespoke fix that works. Furthermore, with my ability to provide on-site warranty evaluation, I am exactly the sort of person that you are looking for.

With me you will get a proven operator who can apply my extensive technical knowledge to solve computer hardware or software related problems. That’s not all, I can also work unsociable hours and will be available to assist at any time of the day or night when one or more problems arise.

In my current role I work as part of a technical IT support team that is divided into first and second-line support. At work I take calls from customers and ensure they are logged on the Helpdesk call Management system accurately. With my compatriots I have a reputation for never leaving a job half finished. My experiences to date have left me with the ability to work with people from all social backgrounds.

On a personal level I have excellent communication skills and the ability to engage with both internal and external stakeholders. Furthermore, I have a consultative, positive, and solution-focused mentality along with a proactive and can-do attitude towards solving problems.

At this stage of my career, I would like to join a company like yours that is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their authentic selves.

I hope my attached resume will entice you enough to invite me for an interview. I sincerely hope you will be in touch with me within the next few days as regards an interview and I would like to remind you that I can be contacted directly either on my mobile…………… or by email on ………………

Yours sincerely,

Name Address 1 Address 2 Tel: 0044 123 456 7890 Email: [email protected]

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Technical Support Engineer Cover Letter Example

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Technical Support Engineer Cover Letter Example (Full Text Version)

Dear Hiring Manager,

I am writing to express my interest in the Technical Support Engineer position at SIBY Technologies, Inc. I am confident that my qualifications and experience make me a strong candidate for this role.

As a Certified Google IT Support Specialist, I have a keen attention to detail and the ability to communicate effectively in both independent and team settings. With over 4 years of experience as a Technical Support Engineer at Super Micro Computer, Inc., I have honed my skills in providing technical support and customer service, analyzing client issues, and maintaining PC hardware and software. I am proficient in installing operating systems, configuring servers, and continuously improving customer service processes. I am also adept at using software programs like Freshdesk, Zendesk, and JIRA Service Desk.

I hold a bachelor's degree in Computer Science & Information Systems from the University of Groningen, where I received the Dean's Award for outstanding academic performance and involvement in extracurricular activities. I am a native Chinese speaker with fluency in English, and basic knowledge of German and Spanish.

I would welcome the opportunity to discuss how my background, skills, and certifications align with the needs of your team. Please feel free to contact me at 555-555-5555 or via email at [email protected] to schedule an interview. Thank you for considering my application. I look forward to the possibility of contributing to your organization.

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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• Health and social care
• Public health
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• Immunisation
• Respiratory syncytial virus (RSV) vaccination programmes letter
• NHS England
• UK Health Security Agency

Introduction of new NHS vaccination programmes against respiratory syncytial virus (RSV)

Published 24 June 2024

Applies to England

© Crown copyright 2024

This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: [email protected] .

Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned.

This publication is available at https://www.gov.uk/government/publications/respiratory-syncytial-virus-rsv-vaccination-programmes-letter/introduction-of-new-nhs-vaccination-programmes-against-respiratory-syncytial-virus-rsv

24 June 2024

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• head of midwifery

Integrated Care Boards ( ICB ):

• public health directors
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For onward cascade to:

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Dear Colleagues,

Introduction of new NHS vaccination programmes against respiratory syncytial virus ( RSV )

Following guidance from the Joint Committee on Vaccination and Immunisation ( JCVI ), we are writing to systems to set out next steps for delivery of 2 new respiratory syncytial virus ( RSV ) vaccination programmes from 1 September 2024, for older adults and during pregnancy for infant protection.

RSV  is a common respiratory virus that that can cause serious lung infections. While RSV infection can occur at any age, the risk and severity of RSV and its complications are increased in older adults and in neonates and small babies, and it has a considerable impact on individuals and NHS services during the winter months.

Following successful completion of a competitive tender and with funding approved from the Department of Health and Social Care ( DHSC ), we are pleased to be able to provide further information about the programme. We ask that you share this with all local partners involved in commissioning and delivering the programme.

Programme for older adults aged 75 to 79 years old

All adults turning 75 years old on or after 1 September 2024 will be eligible for the routine programme and should be offered a single dose of the RSV vaccine on or after their 75th birthday. A one-off catch-up campaign for those already aged 75 to 79 years old on 1 September 2024 should be undertaken at the earliest opportunity with the aim of completing the majority by 31 August 2025. To offer the best protection, we are asking systems and providers to vaccinate as many people as possible during September and October 2024 prior to the expected RSV season. In line with JCVI guidance, individuals will remain eligible until the day before their 80th birthday, with the exception of people who turn 80 in the first year who have until 31 August 2025 to get vaccinated.

This campaign will be commissioned from general practice as an essential service, starting from 1 September 2024. In addition, NHS England ( NHSE ) will be commissioning a number of community pharmacies to deliver the programme. Further details will be shared in due course.

Programme for pregnant women to protect infants

All women who are at least 28 weeks pregnant (the eligible cohort) on 1 September 2024, should be offered a single dose of the RSV vaccine, through commissioned services. After that, pregnant women will become eligible as they reach 28 weeks gestation and remain eligible up to birth. The ideal opportunity to offer vaccination would be at the 28-week antenatal contact ( ANC ), following prior discussion at the 20-week ANC . Providers should aim to vaccinate those already eligible on 1 September as soon as possible.

Information provided in the annexes of this letter:

Annexe A : detailed information and guidance for healthcare professionals about the RSV older adult offer.

Annexe B : detailed information and guidance for healthcare professionals about the RSV vaccination offer for pregnant women to protect infants and the high-risk infant offer.

Annexe C : detailed information and guidance for healthcare professionals – both programmes.

For any operational queries, please contact your NHS England Regional Public Health Commissioning Team. For clinical queries or queries about supporting programme resources, please email [email protected] .

We would like to take this opportunity to thank everyone involved in commissioning and delivering the national immunisation programme in England.

Yours sincerely

Steve Russell, National Director of Vaccinations and Screening, NHS England

Dr Mary Ramsay CBE, Director of Public Health Programmes (including immunisation), UK Health Security Agency

Annexe A. Detailed information and guidance for healthcare professionals – Older adult programme

The joint committee on vaccination and immunisation ( jcvi ).

In June 2023, based on impact and cost effectiveness modelling, the JCVI advised that an RSV immunisation programme, that is cost effective, should be developed for older adults aged 75 years old and above. The JCVI further advised it favoured a one-off campaign as the strategy for this programme with the initial offer covering several age cohorts and then a routine programme for those turning 75 years old, with its delivery and implementation to be determined through further consultation between NHS England, DHSC , UKHSA and the devolved administrations.

Funding and service arrangements

Routine NHS-funded vaccinations and immunisations are delivered as essential services under the GP Contract from the 1 September 2024, the RSV vaccination programme will be included, as set out in this letter. Details of how the service will be commissioned will be shared via an NHS England deployment note and relevant contracting arrangements will be put in place accordingly.

Practices will be required to undertake call/recall for patients as they become eligible for the programme from 1 September. Accurate and timely recording of all vaccines given, and good management of all associated documentation, is essential as per the standards set out in the GMS Regulations and Statement of Financial Entitlement ( SFE ).

Funding will be part of the Public Health Allocation to regional commissioners annually to disseminate, as required locally.

Vaccine coverage data collection

Single dose coverage of the RSV vaccination will be collected. GP practice-level RSV vaccine coverage will be based on data automatically uploaded via participating GP IT suppliers to the ImmForm website (a website used by UKHSA and NHS to collect data on vaccine coverage and provide vaccine ordering facilities for the NHS). For the maternal programme, data will be collected monthly with an 8 week lag to allow for transfer of records and recording of live births and immunisations in women’s records. For older adults, data will be collected quarterly.

From September 2024 data will be collected on the following:

For older adults:

Denominator: the number of patients in the relevant age bands registered with a participating GP on the data extraction date.

Numerator: the number of patients in the denominator that have received the RSV vaccine between 1 September 2024 and the extraction date.

The data will be validated and analysed by UKHSA to check data completeness, identify and query any anomalous results and describe epidemiological trends. Reports will be available on GOV.UK.

Annexe B. Detailed information and guidance for healthcare professionals – pregnancy vaccination for infant protection programme

In June 2023, based on impact and cost effectiveness modelling, the JCVI advised that a RSV immunisation programme, that is cost effective, should be developed for infants. Further details can be found in the JCVI RSV statement .

Women should be offered RSV vaccination in each pregnancy from 28 weeks gestation. Infants at high risk of RSV disease should also receive passive immunisation against RSV in accordance with criteria in the Green Book, chapter 27a regardless of whether the mother was vaccinated during the pregnancy.

Where appropriate and in accordance with procurement legislation, the service may be provided under a variation to the NHS Standard Contract with current providers as determined by regional commissioners, based on population need and using the nationally provided template schedules. Where a new non-primary care provider is commissioned in accordance with procurement legislation, then the nationally provided standard contract templates must be used.

Opportunistic or on request GP delivery of immunisations will be commissioned as an essential service in the GP contract. Where commissioners may want general practice to routinely provide this service, this will need to be commissioned locally over and above the core opportunistic or on request offer and giving due regard to procurement legislation.

Funding will be provided as part of the Public Health Allocation to regional commissioners annually to disseminate, as required locally.

Vaccination event data recording

Vaccination events should be recorded using nationally agreed applications. Vaccinations provided in a GP setting will be recorded directly onto GPIT systems. Supporting information on vaccine event recording requirements will be provided to regional commissioners and commissioned providers.

Single dose coverage of the RSV vaccination will be collected.

For the maternal programme:

Denominator: the number of women registered with a participating GP on the data extraction date who delivered in the survey month regardless of gestational age at birth.

Numerator: the number of women in the denominator recorded as having received RSV vaccination between week 28 of pregnancy and delivery.

The data will be validated and analysed by UKHSA to check data completeness, identify and query any anomalous results and describe epidemiological trends.

Annexe C. Detailed information and guidance for healthcare professionals – both programmes

Vaccine supply.

The RSV vaccine Abrysvo® will be made available to order online via the ImmForm website . See the ImmForm helpsheet for information on registering for an ImmForm account. The vaccine is expected to be available to order from early August. The same Abrysvo® vaccine will be used for both the older adult and the infant programmes but will be separate items on ImmForm and the product should be managed independently where possible. Ordering controls may be in place to enable UKHSA to balance incoming supply with demand. Details on ordering will be available on ImmForm and in Vaccine Update in due course. Providers should plan to include Abrysvo® with their usual ImmForm vaccine orders rather than placing additional orders and ensure that local stocks of vaccine are rotated in fridges so that wastage is minimised. It is recommended that practices hold no more than 2 weeks’ worth of stock.

Patient Group Directions (PGDs)

A new RSV PGD template will be produced by UKHSA for NHS England areas to authorise for their commissioned services. This will be available from the PGD collection on GOV.UK.

Information and guidance for healthcare practitioners

Detailed clinical guidance on RSV and RSV vaccination is contained in chapter 27a of Immunisation Against Infectious Disease (the Green Book).

Healthcare practitioner information and guidance to support the RSV programme including an Information for Healthcare Practitioners document and a training slide set will be available from the RSV vaccination programme webpage .

Patient information materials

Patient information materials will be available on the RSV vaccination programme webpage .

All patient facing resources can be ordered free of charge from Health Publications . All users need to register to receive deliveries. If you register as a health professional, you can order 500 to 1,000 copies on the website. For larger quantities, please call 0300 123 1002.

Guidance on informed consent can be found in chapter 2 of the Green Book .

Black Triangle Scheme and reporting suspected adverse reactions

Abrysvo® is part of the Medicines and Healthcare products Regulatory Agency’s ( MHRA ) Black Triangle Scheme for new medicines and vaccines to allow rapid identification of new safety information. Health professionals and those vaccinated are asked to report suspected adverse reactions through the online Yellow Card scheme , by downloading the Yellow Card app or by calling the Yellow Card scheme on 0800 731 6789 9am to 5pm Monday to Friday.

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Judge Delays Trump’s Sentencing Until Sept. 18 After Immunity Claim

Donald J. Trump’s lawyers want to argue that a Supreme Court decision giving presidents immunity for official acts should void his felony conviction for covering up hush money paid to a porn star.

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By Ben Protess ,  William K. Rashbaum ,  Kate Christobek and Wesley Parnell

The judge in Donald J. Trump’s Manhattan criminal case delayed his sentencing until Sept. 18 to weigh whether a new U.S. Supreme Court ruling might imperil the former president’s conviction, the judge said Tuesday in a letter to prosecutors and defense lawyers.

The judge, Juan M. Merchan, may ultimately find no basis to overturn the jury’s verdict , but the delay was a surprising turn of events in a case that had led to the first conviction of an American president. With the election on the horizon, the sentencing might be the only moment of criminal accountability for the twice-impeached and four-time-indicted former president whose other cases are mired in delay.

Mr. Trump, who was convicted of falsifying business records related to his cover-up of a sex scandal during his 2016 presidential campaign, was initially scheduled to be sentenced on July 11, just days before he is to be formally nominated for president at the Republican National Convention. He faces up to four years in prison, though he could receive as little as a few weeks in jail, or probation.

The Trump Manhattan Criminal Verdict, Count By Count

Former President Donald J. Trump faced 34 felony charges of falsifying business records, related to the reimbursement of hush money paid to the porn star Stormy Daniels in order to cover up a sex scandal around the 2016 presidential election.

On Monday, the planned sentencing hit a snag when the Supreme Court granted Mr. Trump broad immunity from prosecution for official actions taken as president. The landmark ruling, which was decided 6-3 along partisan lines, dealt a major blow to Mr. Trump’s federal criminal case in Washington, where he is accused of plotting to overturn his 2020 election loss.

The ruling appears to have little direct bearing on the Manhattan case, which concerns Mr. Trump’s personal activity during the 2016 campaign, not his presidency or official acts. And Justice Merchan might be skeptical of Mr. Trump’s effort to use the ruling to set aside his conviction.

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